Great product; it arrived on the day specified well packaged and undamaged. It hasn't been up long enough to test reliability Have found it slightly disconcerting that there is never anyone answeri... ãã£ãšèŠã
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My parasol arrived without any problems , very easy to sample . We are very happy with our purchase and love it . Unfortunately the fabric on the Parasol had 2 tears when we received it . I wrote to C... ãã£ãšèŠã
Excellent communication with delivery, easy to set up with sand in the wheeled base. Early days yet as to the wind resistance however seems great at the moment. A little nervous with the creaks when t... ãã£ãšèŠã
About a month back, I purchased a cantilever parasol. Its quality is exceptional, and it has held up well even in windy conditions. Initially, there was a missing part, but the support team was fantas... ãã£ãšèŠã
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Belveo ã«ã€ããŠ
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Belveo is a brand of innovative outdoor furniture, designed to last
Discover
Our adventure started with an interest in the major problem of parasols: the wind.. Every year in windy areas, 40% of the parasols sold break and most of them are then destroyed. That's why we developed a patented system which allows parasols to reduce their wind resistance considerably. Our innovation drastically reduces the risk of breakage and extends its life. Making products that last is a real challenge. To meet this challenge, we see only one possibility: to make the lifespan of the products our main priority.
Belveo products
ðð»ââïž A team that loves to help!
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- We are aware that you may encounter problems when using our products.
- We are passionate about the customer and are available to answer any questions and find solutions if you have any problems. Plus, all of our products are built to last and designed to be repairable!
ð Fast delivery guaranteed!
We deliver all our products within 5 working days on all the metropolitan France.
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114 St Martinâs Lane - Covent Garden, WC2N 4BE, London, è±åœ
- +44 330 175 9620
- contact@belveo.com
- belveo.co.uk
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Without a doubt the best cover we haveâŠ
Without a doubt the best cover we have had. Great quality, well made. A bit expensive but worth it
Great product
Great product, but customer service could do with massive improvement. Once order placed & paid for there was very little further communication. Not even an order confirmation!!
Helpful advise
I was able to communicate with a knowledgeable member of staff who was very helpful and arranged to have delivered the spare part that I required.

Belveo ããã®åç
Everything arrived on time deliveryâŠ
Everything arrived on time delivery guys dropped it where i wanted it, just waiting on some sunshine to put it together when the good weather comes thank you. Only point is can't see any instructions
Good communication and delivery veryâŠ
Good communication and delivery very helpful staff
goods ordered 25/01/2025 not delivered
goods ordered 25/01/2025 not delivered, a second consignment resent still not delivered, been advised a third consignment will be dispatched by 21/02/2025 or a refund will be supplied.
Rapid and helpful response to warranty claim.
We have a cantilever canopy. After leaving it up in a storm (within the warranty period) one of the frame joints failed. After contacting Belveo we were sent a replacement part within 7 days which was easy to fit.
Nice quality product and described veryâŠ
Nice quality product and described very well on the website and delivered within the given timeframe.
Good products
Good products
Sent wrong replacement cover but dealt with the issue swiftly and efficiently
Excellent parasol
Straight forward order and very easy assembly. We got the big wheeled Kona base and filled with water and sand as suggested. We live in a very gusty area and it seems to cope reasonably well. Still took it down each night. Looks great. Very smart and solid. As good as can be expected. Good value for the price. Cover is good. All in all 5stars.
Great parasol
Quick delivery, easy set up (needs 2 people) and works a treat - thoroughly enjoying it
Iâm not happy with the parasol as theâŠ
Iâm not happy with the parasol as the square base is large and misaligned with the parasol so it looks odd.
Also the movement in gentle wind causes creaking which is noisy .
The team have given advice but can not rectify the misalignment . We are trying some ideas re the noise . I fed this back after initial uses but it has been a poor summer I had not used immediately . This meant I had had parasol 6 weeks so Belveo would not refund me and could not solve problems so I am left with a £900 parasol which is noisy and looks odd . So not very happy .
Our original (costly) parasol sufferedâŠ
Our original (costly) parasol suffered a small broken part and couldnât be repaired. The cheaper replacement lasted 15minutes and broke in a breeze.
I then looked for a replacement that would cope with some wind and could be repaired. Weâre delighted with our choice and the wheeled base was perfect. Customer service is as good as the product
Great services form the company
Great services form the company, not had much use yet, but seems like a great product
very good and happy with it
Website and ordering went well with no problems, Quick delivery, very good quality item delivered in good packaging.
Zonda Parasol with Ponant base
Parasol delivered within five days, all in good order. Assembled quite quickly, but the hexagonal crank was missing to raise and lower the Ponant base. Emailed Belveo on 15 Aug, but its a bank holiday in France, tried again the next day, someone replied very quickly, apologised and promised one would be in the post. Sure enough a couple of days later the crank handle was delivered. Everything works as it should. The cover works well too with a 'stick' to help getting it over the top of the parasol.
Appears to be excellent quality and quite robust. Just need some sunshine now!
Excellent quality.
Damaged on arrival / poor customer communication
Ordered 2 of the Mistral 3x4m - Olefin, along with the 2 Kona bases on wheels, order value over £2300, both items arrived damaged, one of the parasols had holes in and one of the water containers (for the base) was split and didn't hold water, Bought for an event we're holding and need replacement items, slow to respond and still waiting for them to exchange the items or give me some news on what's happening.
Don't buy as no customer support
The delivery was short of key items so parasol is unusable. Have tried repeatably to contact Belveo but nobody ever responds.
Don't buy as there is no customer support
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