Belvoir Castle レビュー 

166
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TrustScore 5段階評価の2.5

2.5

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5つ星のうち5の評価

Our grandson bought my wife and I tickets for the Castle entry plus a bus tour of the gardens plus afternoon tea in the Castle's Aviary tearoom. Sadly due to a health problem the bus tour was cancelle... もっと見る

5つ星のうち1の評価

Fireworks Nov 7th 2025 Dreadful Experience so disappointing .Inadequate parking attendants .Inadequate lighting .Not enough food outlets, huge queues for number of people which would be evident fro... もっと見る

5つ星のうち2の評価

Today we visited Belvoir Castle which had advertised a Steam Rally show. On arrival at the main entrance we parked up unloaded my mobility scooter which is heavy and needs to be assembled. We paid £4... もっと見る

5つ星のうち2の評価

An expensive, underwhelming attraction, lining the pockets of the greedy rich in my opinion. Once you've left the car park, another expense, there are no facilities apart from toilets which are right... もっと見る

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企業情報

  1. 城
  2. ・
  3. 公園
  4. 茶室
  5. 動物公園
  6. 遊び場

当該企業による記述

Belvoir has been the ancestral home of the Duke and Duchess of Rutland for one thousand years and is currently the family home of 11th Duke and Duchess and their five children. The castle and gardens make an idyllic setting for a wedding, or private par...


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2.5

期待以下

TrustScore 5段階評価の2.5

166件のレビュー

5つ星
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3つ星
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2.5

すべてのレビュー

(166)

過去12か月のレビュー数: 46件

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5つ星のうち5の評価

Grand afternoon out. Recommended. T

Our grandson bought my wife and I tickets for the Castle entry plus a bus tour of the gardens plus afternoon tea in the Castle's Aviary tearoom. Sadly due to a health problem the bus tour was cancelled so we changed that ticket to a guided tour of the castle. The near two hour guided tour was really first class. The professional guide was vastly knowledgeable and her presentation skills expertly delivered with some added wit. Can recommend having a guide to explore this magnificent castle. We did manage to walk through the rose and statue gardens which were more than interesting. After all the excercise afternoon tea finished our visit with delicious finger sandwiches, scones jam and cream and a lovely array of mini cakes. The large glass of Belvoir's own sparkling wine (highly recommended) finished off a most interesting afternoon. Sad about the bus tour, however we will return and experience the gardens another day. Thank you Belvoir for a most enjoyable time. Tony & Lilian.

2026年9月24日
自発的なレビュー
5つ星のうち5の評価

Summer safari

10 of us 7 children and 3 adults went to the summer safari. What a fabulous day we ALL had the children loved the hunt for clues then over to the safari feeding the animals made their day then free ice-cream from the farm shop couldn't ask for any more plenty of shaded tables for picnic then walked round the gardens made two teams for a game of chess had fun shooting the canons had a full fun amazing summer day for £6 each fantastic 😀 👍.

2026年8月26日
自発的なレビュー
5つ星のうち2の評価

Lack of signs at main car park for steam show.

Today we visited Belvoir Castle which had advertised a Steam Rally show. On arrival at the main entrance we parked up unloaded my mobility scooter which is heavy and needs to be assembled. We paid £4 Parking charge to then be told that the entrance for the steam Event was a mile further up the road!!! Having to put scooter back in the car and move to the correct car park. This could have all been prevented by some SIGNS. There were others that also paid. This was very annoying!! There were signs further up the road but not at the Main Entrance.

2026年8月31日
自発的なレビュー
5つ星のうち5の評価

Beautiful castle and all the staff and…

Beautiful castle and all the staff and guides were so friendly and helpful. Extensive grounds - unfortunately due to this years heatwave most plants had gone over.
Our granddaughter loved the adventure playground.
Only disappointment was the tearoom which was very limited, very expensive and the quality of food was very poor - such a shame

2026年8月19日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Thank you so much for your lovely review. We’re delighted to hear that you enjoyed your visit to Belvoir Castle and that our team and guides made you feel so welcome. It’s also wonderful to hear that your granddaughter enjoyed the Adventure Playground.

We’re sorry, however, that your experience in the Tearoom did not match the rest of your visit. Your comments regarding the choice, pricing and quality of the food are important to us, and we will make sure this feedback is shared with the relevant team as we continue to review and improve the visitor experience across the Estate.

Thank you again for visiting Belvoir Castle and for taking the time to share your feedback. We hope to welcome you and your family back again in the future.

Thank you

5つ星のうち4の評価

Great day at Belvoir Castle today

Great day at Belvoir Castle today. Kids loved the adventure park and adventure trail, feeding the animals and going on the bus tour of the grounds of the castle. Ross was extremely pleasant and knowledgeable and gave a great tour to parts of the grounds you would just never see. Great food over at Engine Yard too.

2026年8月7日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Hi Alex,

Thank you so much for taking the time to leave us such a lovely review.

It’s great to hear that you and the family had such an enjoyable day at Belvoir Castle and made the most of the Adventure Playground, Adventure Trail, animal feeding and bus tour.

We’re really pleased you enjoyed the tour and found it both enjoyable and informative, and it’s also great to hear you enjoyed your visit to the Engine Yard.

We hope to welcome you all back to Belvoir again very soon.

Thank you
Sean

5つ星のうち2の評価

PARKING FINED Disabled Blue Badge Member

PARKING FINED A Disabled Blue Badge Member

I am a full paid up member of Belvoir for nearly a year and have visited many times. I verbally gave the staff at the desk my 2 family car registrations at our very first visit. They said they would update my details.

However, i went to the garden show on 12th July 2026. Disabled parking was not in the normal spaces as they run the shuttle bus from there so, we were directed to park further away and walk to shuttle bus.

Had a very nice day but, 3 weeks later received an email from my husbands employer that his company car has had a parking ticket.

I have written numerous emails to Belvoir Castle but they have refused to cancel the ticket, only reducing it slightly. I AM FURIOUS AS THIS IS THERE FAULT AND NOT MINE. AS A MEMBER WITH A BLUE BADGE YOU GET FREE PARKING. They were the ones that update my 2 car registrations at the desk the first time we visited as I had no logon access. Which, I hasten to add, has continued all year and has still not been sorted as I cannot book an event at all and have to let other, lead member, do the bookings.

I AM NOW FORCED TO PAY THE FINE DUE TO BEING A COMPANY CAR AND NOT WISHING TO CAUSE HUSBAND ISSUES WITH HIS EMPLOYER

2026年7月12日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Thank you for taking the time to review your visit at Belvoir Castle.

It is lovely to hear that you enjoyed looking around our castle and gardens. We find it very rewarding to hear that you enjoyed your time with us. We appreciate that the parking charges may be frustrating but as a venue that draws many visitors, the parking company that manage our carparks help us to improve our security and safety for all those who visit.
We believe that this is an important part for all who visit Belvoir Castle.
Thank you for visiting Belvoir Castle and we hope to see you again.
Kind Regards

5つ星のうち1の評価

Attended Flower and Garden Show on…

Attended Flower and Garden Show on Saturday. It was terrible! Bought the early-bird tickets, wish I never bothered. Walked through the entire show in 15 minutes. If you want to call yourself a garden and flower show, then you need to have at least more than 3 plant/flower stalls. We were at Chatsworth in June and they had a plant fair - 5 times bigger than Belvoir! Please advertise correctly.

2026年7月11日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Dear Guest 7 ,
Thank you for taking the time to review your visit to the Flower and Garden Show 2026. It is disappointing to learn that you did not enjoy your time with us. Our Flower and Garden show was created as an event that not only highlighted plant/flower stalls, but it was designed to be a day out to enjoy all aspects of The Belvoir Estate gardens. This included guest speakers, live music, food and drinks stalls as well as craft stalls and the gardens themselves. We believe that we were able to achieve this and we will continue to make the event bigger and better for 2027.
We do hope that you will consider joining us for our event next year as we continually try to improve.
Kind Regards
Doris
Visitor Experience Operations Manager

5つ星のうち2の評価

Car parking organisation Awful.

Went to the Belvoir Castle flower show today.
What a shambles. I am disabled, I was directed to park up at the castle, I got there then told there was no parking up there ? I then joined a queue to get back to the lower car park and guess what ? No disabled parking left. By the time I had queued for a shuttle bus (only 2 for so many people) I had wasted 1 hour 15 minutes. No one seemed to know what they were supposed to be doing. The staff were only kids, Really needs sorting before their next event.

2026年7月11日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Dear Former Flyer John Hague,
Thank you for taking the time to provide us feedback on our event. Firstly , I would like to apologise for the frustration the parking caused you. Although we had put extra measures in place to manage our parking, there are still areas in which we need to improve. I appreciate all feedback, both positive and negative as this information helps myself and the team at Belvoir Castle to improve our events.
Kind Regards
Doris
Visitor Experience Operations Manager

5つ星のうち4の評価

We went to see the circus in a bell…

We went to see the circus in a bell tent which was fine. Parking was easy. Had a drink and a small bite in the Avary which was also nice but expensive. Staff didnt listen to our specific requirements but it was fine. Overall it was good couple of hours. Areas of interest are very spaced out and not flat so elderly will find it difficult. Otherwise good but not the wow factor.

2026年5月23日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Dear Alison
Thank you for taking the time to review your recent visit to Belvoir Castle. I am glad to hear that you enjoyed your visit overall but I will ensure your feedback is given to the appropriate individuals for review. Thank you for visiting Belvoir Castle and we hope to have you visit again.
Kind Regards
Doris
Visitor Experience Operations Manager

5つ星のうち5の評価

Went to the circus

Went to the circus. It was brilliant my kids absolutely loved it. Was well worth it.

2026年5月24日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Dear Adam
Thank you for taking the time to review your recent visit to the circus. It is wonderful to hear that your children enjoyed their time at the circus. We will be sure to pass your compliments across.
Many thanks
The team at Belvoir Castle

5つ星のうち5の評価

Mum's Birthday Treat

Visited the castle and gardens for my mum's birthday and we had afternoon tea in the Aviary tearoom which was absolutely delicious!
The guided tour around the castle was brilliant, and the rose garden is a must see - although with the heatwave it was too hot so we didn't hang about.
The Retail Village was great to look around too, the farm shop in particular was great, I already can't wait to come back.

2026年5月24日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Dear Shannon
Thank you for taking the time to review your recent visit.
It is lovely to hear that you enjoyed your time with us.
We look forward to having you visit again and enjoy the gardens when it is a little cooler.
Many thanks
The team at Belvoir Castle

5つ星のうち5の評価

we had a lovely woodland walk in…

we had a lovely woodland walk in glorious spring sunshine led by Belvoir forester Dave. Dave has over 40 years experience managing some 1700 acres of forest and loves to share his knowledge.
A wonderful experience. Thank you Dave

2026年4月8日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Thank you for your review Charles - we're delighted to hear you enjoyed your woodland walk and we hope to see you on the next one! They're now confirmed for the last Wednesday of every month at 11am. Best, Eleanor

5つ星のうち5の評価

Guided tour

The guided tour with Cheryl was exceptionally good. I really enjoyed it and was very impressed by the castle, its contents and how much was open to the public.

2026年3月30日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Thank you for your kind review, Jane. We're delighted to hear you enjoyed your guided tour and we look forward to welcoming you back to Belvoir Castle again soon. Best, Eleanor

5つ星のうち1の評価

I am extremely frustrated with this…

I am extremely frustrated with this parking system. I received a parking fine even though I paid the full fee and clearly displayed my ticket. The machine never asked me to enter my vehicle registration, yet it accepted my payment and printed a ticket anyway. This is completely the machine’s fault, not mine, and it is unacceptable that I am being penalised for a system error.

2026年2月14日
自発的なレビュー
5つ星のうち1の評価

Poor service and overpriced.

I have never been so disappointed. I booked afternoon tea at the Aviary in Belvoir Castle as a special experience for my young daughter in law who has a brain tumour. I was told the Aviary was beautifully decorated for Christmas. It wasn't. I pre-ordered sandwiches and yet had to give our order to the waitress. We waited for ages for our hot drinks and then a further wait of around 40 minutes for the afternoon tea. The sandwiches were dry the scones were tiny and not nice. Tea was served with no saucer and wasn't hot. I watched other customers wondering where their drinks were and when their afternoon tea was going to appear. A total waste of money. I do not recommend this it is overrated.

2025年12月22日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

We're terribly sorry to hear this review of your recent visit, Pierce. I'd like the opportunity to discuss this with you further if at all possible. If I can kindly ask you to email me at info@belvoircastle.com. Looking forward to hearing from you, Eleanor at Belvoir Castle

5つ星のうち5の評価

We visited the Christmas event at…

We visited the Christmas event at Belvoir Castle today and had a genuinely wonderful time. I was feeling a little nervous beforehand, as we had such an excellent experience at Hever Castle last year and, having read some mixed reviews, my expectations were fairly low. I was, however, more than pleasantly surprised.

The reindeer were a fantastic start to the day. My son loved being able to stroke them, which immediately set a lovely tone. We then did the mice trail, which was an absolute game-changer. My son is only five and can lose interest quite quickly, but searching for the mice kept him happily engaged throughout. This meant the adults could properly enjoy the beautiful decorations and the stunning rooms within the castle.

The staff were consistently friendly and helpful, which made the experience even more enjoyable. We stopped at the tea rooms and had excellent cakes and pastries before making our way up to Santa’s grotto inside the castle.

Santa himself was brilliant, very engaging with my son and taking the time to interact properly, which made it feel special rather than rushed. The toy he was given was also excellent quality.

Overall, we left feeling really happy with the experience and are already planning to return in the summer with grandparents. A truly lovely day out and a great Christmas experience for young children.

2025年12月20日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Thank you for taking the time to leave us such a kind review, Ella. We're delighted to hear that your recent visit exceeded your expectations and you managed to enjoy every festive element at Belvoir Castle. We very much look forward to welcoming you back in the Summer. Happy New Year! From Eleanor at Belvoir Castle

5つ星のうち1の評価

Parking Charge Issue Disgraceful!

We had a nice visit for the Christmas Lights and decorations, and the choir was wonderful. BUT, this has turned out to be a much more expensive trip than planned though due to issues with the parking lot. We duly paid the full £3 for all day parking even though we were only there from 3pm, we wanted to make sure we were covered. The machine refused to allow us to enter our full registration number and only accepted the first two letters, but still spat out a ticket, which we displayed. Lo and behold though I have received a parking ticket which even though I have proven outright that I have paid the full £3 for all day I have still had to pay £20 because the machine only registered yhe first two letters of my Reg Number which was not our fault because it would not let us enter any more digits! Needless to say, sorry Belvoir Castle, we will NOT be returning, ever, because your parking has let us down and by principle I feel this is discraceful! You have lost at least 5 of is as customers for any future visits.

2025年11月29日
自発的なレビュー
Belvoir Castle ロゴ

Belvoir Castle からの回答

Dear Kalinka, thank you for sharing your feedback with us regarding your recent visit to Belvoir Castle. We would like to investigate this further - if you could please email us at info@belvoircastle.com we can look into this for you.

5つ星のうち1の評価

Very disappointing

Very disappointing! I’m sorry to say it was awful. Could not hear any music when the fire works went off no fun count down for the kids. They were delayed anyway so kids got bored waiting. If we are comparing to other events we have been to before I’m afraid the fireworks were a let down. No one helped with leaving the car park. It was a complete nightmare how there were no serious accidents I don’t know. I’m not one to complain normally but it was such a shame we travelled an hour to get there and was so excited but just wasn’t worth it in the end. It took that long to get out of the car park through the mud and sliding about we did not get home until nearly midnight!! Never again.

2025年11月7日
自発的なレビュー

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