Belvoir Castle レビュー 

166
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TrustScore 5段階評価の2.5

2.5

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5つ星のうち5の評価

Our grandson bought my wife and I tickets for the Castle entry plus a bus tour of the gardens plus afternoon tea in the Castle's Aviary tearoom. Sadly due to a health problem the bus tour was cancelle... もっと見る

5つ星のうち1の評価

Fireworks Nov 7th 2025 Dreadful Experience so disappointing .Inadequate parking attendants .Inadequate lighting .Not enough food outlets, huge queues for number of people which would be evident fro... もっと見る

5つ星のうち2の評価

Today we visited Belvoir Castle which had advertised a Steam Rally show. On arrival at the main entrance we parked up unloaded my mobility scooter which is heavy and needs to be assembled. We paid £4... もっと見る

5つ星のうち2の評価

An expensive, underwhelming attraction, lining the pockets of the greedy rich in my opinion. Once you've left the car park, another expense, there are no facilities apart from toilets which are right... もっと見る

企業が回答しました

企業情報

  1. 城
  2. ・
  3. 公園
  4. 茶室
  5. 動物公園
  6. 遊び場

当該企業による記述

Belvoir has been the ancestral home of the Duke and Duchess of Rutland for one thousand years and is currently the family home of 11th Duke and Duchess and their five children. The castle and gardens make an idyllic setting for a wedding, or private par...


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2.5

期待以下

TrustScore 5段階評価の2.5

166件のレビュー

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2.5

すべてのレビュー

(166)

過去12か月のレビュー数: 46件

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5つ星のうち1の評価

Once again very disappointed

Once again very disappointed. Went to Bonfire night. Complete chaos. Everyone didn't know where to park the queues wer3 horrendous. The fireworks were over half an hour late. Not enough food vendors. No directions where everything was. Half the shops were closed. People were leaving early. I'll never go there again. I won't recommend that place to anyone.

2024年11月1日
自発的なレビュー
5つ星のうち1の評価

Firstly entrance fee too expensive

Firstly entrance fee too expensive, at £26.4 on-line £23.4, £18 and £16 more likely. The £5 trip round the estate is not worth taking all fields and trees.
Now The Aviary Tearoom is vastly overpriced, with soup at £10.50!!!! sandwich at £13.95!!!! more like £5 and £8
Had to have a sandwich or trek downhill to Vale View cafe and back up steep hill. Whoever sets these prices is seriously out of touch.

2024年9月21日
自発的なレビュー
5つ星のうち4の評価

Had a gift voucher for castle

Had a gift voucher for castle, gardens and afternoon tea. Went yesterday, murky overcast day. Tea boomed for 3pm. I concur with other comments about car park ticked machines, you need to pay close attention to what you are doing. At least they listened to all the complaints about people getting fines, it is now£2 all day and if you purchase anything at the castle you can get that £2 taken off the bill on presentation of the ticket. I had been before but it was in 1967, then one could drive up to the castle as not so many visitors as they get now, only blue badge holders I believe can drive up now but don't quote me on that. Managed the steep climb with my wife, took it slow, some huffing and puffing but not too bad. We enjoyed the castle itself, staff approachable and knowledgeable. There were a couple of guided tours going on and had to wait a bit sometimes to view things but no real inconvenience. We were a bit early for our booked tea so had a short stroll around the rose garden but not impressed really, looked a bit scruffy we thought. Went back to tea room and it looked very busy, thought we would have to wait as we were over 10 minutes early for booked time but once we showed the booking confirmation and were checked on her computer we were shown to a table with drinks menus. The assistant returned within a few minutes, we opted for the tea. That came quickly and then the sandwiches and cakes, nice selection. A bigger teapot would be nice, only about one and a quarter cups each. Have seen comments about this before here and on TripAdvisor. So pleased with the service despite it being extremely busy, think the tour groups had descended on the tea room together. Did not bother with any other garden walks but enjoyed the experience on the whole.

2024年9月6日
自発的なレビュー
5つ星のうち2の評価

Extremely overpriced and underwhelming

Extremely overpriced and underwhelming. Extremely steep up to the Castle, seemed to take forever to get in people working on the gate are very slow and the most over complicated car parking ticket machines I have ever had the misfortune to come across. Staff once inside are very knowledgeable and polite. You do get the feeling you are funding a rich family's lifestyle which is unfortunate as the experience could be much better with some thought and effort.

2024年8月30日
自発的なレビュー
5つ星のうち3の評価

Underwhelming

Underwhelming
Visited to tie in with Flower Show. Parked easily though struggled along with others with poor pay machines
Had paid in advance but the queue to scan was endless. Just two people who were sooo slow and unconcerned by ever growing queue
Be aware very steep walk up to Castle. We had a baby in pram but saw many elderly and people with walking aids having to navigate up.
At the top poor signage. headed for tea rooms only to find only available to those who have paid for castle entrance. So instead we had to join another lengthy queue for an instant coffee served in a hut with little seating.
Gardens slightly underwhelming. Gardens at varying levels of maintenance.
We chose to go to the Engine Yard for lunch. Lovely courtyard, shops and bistro but the service was very slow. We were warned there was a 25 minute wait but it took 50 mins. Nice food when it came.
All in all the management and owners need to go to Burghley House to see how it’s done. Seems I’m not alone. Wish I’d checked reviews first.

2024年8月31日
自発的なレビュー
5つ星のうち1の評価

Rude abrupt staff, don’t go with your beloved dog.

Probably a pleasant enjoyable experience if you don’t have your dog with you.

However we had our dog with us, in which case not so good, Anita, a nice lady in the ticket office took our £20 fee, (she should work for the NT) she explained about the wrist band in that we could go in the shop, obtain food from the cafe etc, we may however miss-understood that we could take our pet with us.

The rose garden was lovely, as was the Lilly pond, the Japanese garden was the most unkept one I’d seen and sure any Japanese visitors would think this either a joke or an insult. Returning to the castle we went in a side entrance to visit the loo and to explore the cafe & maybe the shop.
Hot tailing us was a very abrupt red faced lady who informed us that dogs were not allowed ANYWHERE inside. Explaining what we thought was right, the reply was “who told you that?” this resulted in her hot-tailing a security guard who then radio’d what seemed like an alert that a beast had intruded into a tiled corridor.

Some advice, anyone who has a dog unless you are happy paying car park charges, plus £20 a couple to enter to experience mainly poor lower mediocre gardens, with no cafe facilities in the grounds for dog owners or outdoor seating, it was a lovely day but outdoor ice cream kiosk was closed, by the way if it rains you’ll also have to stand in the rain taking turns to go the loo, god forbid to let a beast step inside.

Plenty of more pleasant places to visit, where staff actually have manners and people skills.

2024年6月27日
自発的なレビュー
5つ星のうち5の評価

Fantastic day out

What a fantastic day out. Today we went on the tour up to see sheep cows and grape vines. Was so informative and interesting should be on every weekend. I am 62 and this was my first visit even though I only live 20 miles away. Food excellent quality and the farm shop is full of excellent produce. I will be going back soon. Thank you for a lovely day.

2024年6月9日
自発的なレビュー
5つ星のうち5の評価

Excellent Place to visit.

it was really great opportunities to visit this castle. Its really beautiful and I felt my self queen for few moments🙈. One downside is tickets a bit expensive but for a such rich historical place it was worth

2024年5月1日
自発的なレビュー
5つ星のうち5の評価

A lovely first visit to Belvoir…

We had a lovely first visit to Belvoir Castle today. Very friendly staff - reception and staff in the Aviary cafe in particular. The house was presented well and definitely had the wow factor. It also felt homely. The gardens were beautiful. Lots of photos were taken.

2024年5月21日
自発的なレビュー
5つ星のうち5の評価

A lovely day out at Belvoir Castle

A lovely day out at Belvoir Castle. Friendly staff especially the head gardener who we were privileged to chat to in the spectacular Rose Garden. He gave us great advice on how to look after and properly trim our box bushes. A fantastic day out!

2024年5月9日
自発的なレビュー
5つ星のうち1の評価

My family went today

My family went today. We had dinner at the bistro. We ordered a bottle of the Belvoir wine ( not many alternatives tbh). The food was below par…. Gammon steak with uncooked fat… no veg…. The salad appalling. The wine gave us acid and I will never ever drink that wine again… the whole experience was awful. Will not be going any where near this place any time soon.

2024年4月13日
自発的なレビュー
5つ星のうち2の評価

Santa experience

We came to Belvoir last year where the santa experience was very good.

This year however in a nutshell.

1. Turned up at 4, paid for parking only to be told car park closes in an hour. We had to go up some poorly signposted private roads to park.

2. House is very beautiful, staff that met us really nice.

3. Went to get a cup of tea in the cafe, to be met by probably the rudest most aghast lady telling us indignantly "read the sign, WE'RE CLOSED" thankfully a nice man there gave us a bottle of coke. If you close the cafe at 4, let people know prior to the visit.

4. Santa and his elves very good! Presents awful. An 80p polystyrene bird and a picture of a castle which had the price scribbled out on the back. £95 experience for 30 mins of a hurried walk around and those presents is an insult.

Very much doubt the duke and duchess actually wanted people coming into their house and this was apparent.

Lastly getting out of the estate took us 30 mins as it was not signposted, pitch black and many confusing junctions

2023年12月22日
自発的なレビュー
5つ星のうち1の評価

Very Poor Value - Go Elsewhere

Visited 12 days of Christmas. Ridiculously over priced for a very disappointing display. A slow stroll got us around in 30 minutes - at £25 per adult this was not at all acceptable. It’s clearly focused on funding the resident family’s Christmas and not entertaining guests. Won’t be back and would recommend any of the many other local alternatives such as the Belton house light trail which was fabulous last year. I am happy to pay for quality but the price did not reflect the quality of the experience.

2023年12月20日
自発的なレビュー
5つ星のうち1の評価

A very poor afternoon tea for 3

A very poor afternoon tea for 3 . The bread for the sandwiches were dry and had to be sent back and replaced. The scones we cold and had to be warmed and tiny bowl of clotted cream was given to us supposedly for 6 scones. A cantuccini biscuit was one of the other desserts and a little glass of what I assumed was eggnog containing alcohol which was mentioned during the
Booking when a
Member of the party doesn’t drink any form of alcohol. Poorest afternoon tea I’ve ever had and the price with entry that you have to pay to get into the tearoom was £180 for 3 of us.

2023年11月27日
自発的なレビュー
5つ星のうち1の評価

Car parking charges are ridiculous

Car parking. They have an automated vehicle reg recognition system using an app which was all good. However the app had my old registration. I then got chased for a parking fine and provided the proof that I did pay it was just down as the wrong reg. They rejected this claim and are now chasing me for £130. I paid for the right amount of hours to use the space and provided evidence as such. The rejection on this shows, they do not care about anything other than money.

2023年8月28日
自発的なレビュー
5つ星のうち1の評価

Just go to Belton House!!!!

I was so disappointed, having been meaning to visit with my family for a long time.

The whole place just has a feel of 'nobody cares'.

The adventure playground is clean and attractive but it is much, much smaller than advertised, definitely nothing compared to Belton House. The gardens are in a bit of a mess, admittedly we are in autumn now but there is no sense of any pride being taken considering the admission charge.

Lastly, the food options let me down the most. The tea room was booked up having climbed up the hill and struggled to locate it. We were sent to a hut round the back which offered about a quarter of the menu stated on the board outside. A few soggy sad looking pastries, half empty freezer of ice cream and some flapjack. We had some pastries out of hungry desperation but they were average at best. Not what you would expect in such a grand setting. The teas and coffee were also only luke warm straight away.

All of the staff seemed fed up. Just a generally miserable atmosphere.

I hate leaving bad reviews but seriously DO NOT BOTHER!! It's clear the owners don't care about visitor experience at all.

2023年10月7日
自発的なレビュー
5つ星のうち2の評価

Excessive parking charges. Will not be going again.

Having lived only a mile away from Belvoir castle for over fifty years and now moved away, I took my friend to visit the castle and grounds, who like me is in her late seventies. I could not believe that it cost us both twenty pounds each entry fee. On top of that, we had to pay an extra six pounds just to park. I’ve been many times in my early days and never had to pay to park. Won’t go again.

2023年10月1日
自発的なレビュー

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