Bendigo Bank レビュー 135

Hubby in his seventies wanted a credit card so that banking would be centralised…own home, no mortgage..money in the bank..but they said NO. Customer person not very helpful….the reason why was because the age pension not deemed income. How come $45,000 received from government NOT income. Go figure…have dated experience but this happened more than a year ago.

Now charged $2.50 to withdraw your own money when you withdraw from the branch.

Always have ongoing it issues. Hate going into the Nightcliff Branch in Darwin worse service I have ever experienced. Yesterday was the last straw. Time to change banksm

The worst online banking system in Australia. The security system is a bug infested joke. I can't pay anybody because the very low limit keeps resetting. Avoid.

Bendigo bank stole all our money and then closed our account. Big Bank, ha,ha,ha.
Take my advice go to another bank.

With the current IT Staff running that absolute garbage App.
I will give Bendigo bank a ZERO.
The entire IT department must be FIRED.
And whoever signed the IT team the senior executive must be fired.
It is beyond pathetic how the team is gainfully employed.
It is beyond me.
I may join a new bank as I can no longer bank on my phone my Mac or my pc.

Went to the Eaglehawk branch , endured the long wait to see a teller.
Checked my statement today , and found I was charged by the bank , a fee for seeing a teller to withdraw my own money.
Not impressed.

I joined the bank about two months ago, initial interaction was good, and it was convenient that they have a branch at our local shopping centre.

I’ve been waiting for a credit card for several weeks, I contacted the branch yesterday and they assured me the person dealing with the issue would contact me that afternoon. They didn’t.

Went into the branch this morning and they said the person dealing with it was in a video meeting and will contact me when the meeting concludes.

Over the past weeks I have sent unanswered emails and left (unanswered) messages in relation to other issues.

After finding out that they all take the same break and close their banks for an hour between peak lunch breaks 12:30 - 1:30 to have one person come back after an hour to serve the lineup out front of their banks is appauling! I've since moved to a different bank after being a loyal customer of Bendigo Bank for 20+ years. I'll never go back

App is more down than up... cannot add a card when ive changed phones but are blaming google wallet. Other bendigo cards are acceptable. I'm able to add other cards on different phones just not one of them. Put alot of revenue through Bendigo business but won't give me a loan based on bank acc history. but others will based on the same bank acc history. Hey guys remember covid!!! Alot of businesses suffer during covid.Allso wait times are ridiculous. Always wait about 40 plus minutes if i ever need them

It just so bad I can't event understand why when you deposit money you can't event put the reference. And their phone app can crushed thousands time in year. Just go Commonwealth bank even NAB is much better

friendly staff always keen to help. these guys give lots to local organisations unlike majors who are just for the shareholders.

Bendigo Bank and its online app are nothing short of appalling. There are next to zero branches and if you want to speak to someone on the phone, put your whole morning aside because they take well over an hour to answer your call. The banking app is next to useless and I would say it is the worst app that I have ever used. The customer experience with Bendigo Bank is terrible to the point where I have stopped using them all together. They have cut costs so badly that they have totally forgotten that they are supposed to be a bank.

After more than 17 years with them I got the worst experience and told that I have no other options, no remedy in order to use internet banking.

My card was comprised, $13810,00 was stolen through JB hi fi in 4 locations across Melbourne, 1 email and 1 phone call back from Bendigo bank after multiple phone calls to them, no effort at all was made to recover the money. They could not even tell me how it happened. And then subtly accused me, do not use your wallet it is not secure and you will not be refunded the money that apparently is safe in the Bendigo Bank

WHERE'S THE ZERO STAR RATING FOR THIS BANK?!?
Not only has this bank quite publicly gloated about how many millions/billions in profit they've cashed in on for shareholders in this last month alone. They have the audacity to inform me that because it was the weekend any deposits either via e-banking or atm will not be processed till the next business day!!! Ummm it's now mid-morning Monday 21/10/2024 & I'm STILL waiting for them to get their proverbial doo-doo together. If we could go back to the days of receiving our wages in an envelope from our employer then I'm pretty sure the majority of these USELESS BANKS would become obsolete!!! Their customer service reps are arrogant and rude who obviously hate their job!!! In this past fortnight there has been x2 outages that have rendered e-banking totally useless. Better yet, try going into an actual branch like say...Cobram...the staff there look absolutely miserable, not a smile to be seen & they talk in mono-tones...no feelings whatsoever...time for this cow-girl to start looking around for a better alternative me thinks!!!

2024 and still these banks have occasional issues with their payment processing system. Talk about late payments and falling behind because your income is held up by a faulty banking system yeah how about cut the slack off consumers and watch where your money goes as a bloody bank it would be better if you’d invest in your own business and provide a better experience.

What Planet are these people on their Review of MY BANK Bendigo Bank my Experince with Bendogo Bank in Queensland is nothing but POSITIVE SERVICE AND GREAT COMMUNICATION MY PROBLEMS ARE
ALL WAYS SOLVED WITH JUST ONE PHONECALL I RECCOMEND THEM IF YOU WANT A GOOD BANK

My partner bought a bag of $2950 on 14 Aug 2024.He had to cancel order before dispatch as I did not like it. Today it is 16 Sep 2024, my partner still hasn't received as it has been more than month. Every Monday, my partner calls for the fund son his account. They just said we have reived the refund, wait for 7 business days, wait for over night, wait for 2/3 days, wait I will deposit now and now said that the funds will reflect in account but we don't know when. My partner and I, are sick of following up on same thing. This too much of hustle for our own money to receive. We even have been to consumer fair. But, this bank jut do not wan to Listen.

A couple of months ago a number of fraudulent transactions were made on my card and my ENTIRE savings account with Bendigo Bank was emptied. It has been over 80 days and Bendigo Bank is yet to do anything about this.

I was purchasing groceries and preparing for an overseas trip when my card declined. I checked my account and realised that everything, all my money that I had saved for my upcoming trip was gone.

I immediately tried to cancel my card, but due to a glitch with the Bendigo website/app I was not able to.

The next day I went into a branch in tears, hoping someone would help me. The Bendigo staff told me that there was nothing they could do for another week, completely dismissing my distress.

The next day I called Bendigo customer care. After I begged them to take my situation seriously, they canceled my card and told me their disputes team would be in contact within 45 days. I again felt like the gravity of my concern was dismissed.

50 days later I still had not been contacted.

When I was finally able to get back in contact with customer service (each time I have waited over 30mins on hold) I was told that my dispute had been rejected.

I was in disbelief. I had Googled the description next to the fraudulent charges and seen that the institution responsible was a business school in Lithuania with many many reviews pertaining to fraud recorded on other websites.

But my dispute had somehow been rejected?

After over 1.5 hours on the phone, begging that my case be taken seriously, Bendigo finally agreed to re-lodge my dispute.

IT HAS NOW BEEN OVER 90 DAYS SINCE I LOST MY ENTIRE SAVINGS AND I HAVE STILL NOT BEEN CONTACTED.