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benjaminone.com からの回答

2026年3月30日

Hello CB,

It’s disheartening to hear about your ongoing experience with the app and the challenges you've faced with your withdrawals. We appreciate your feedback and understand how important it is for you to receive your funds promptly.

It’s great to know that you initially enjoyed using the app and found it fun. However, we recognize your concerns regarding the delays in processing your recent withdrawals and the repetitive responses you've received. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We have flagged your situation internally to ensure that your feedback is addressed.

Your insights about the withdrawal limits and associated fees are also valuable, and we appreciate you bringing them to our attention. Your experience matters greatly to us, and we hope for a resolution that restores your confidence in using the app. Thank you for sharing your thoughts; they help us strive for a better experience for all users.

benjaminone.com からの回答

2026年3月30日

Hello Kevin,

It’s disheartening to hear about your experience with the withdrawal process and your feelings of disappointment after initially enjoying the app. We appreciate you sharing such detailed feedback, as it helps us understand the challenges you’re facing.

We’re glad to hear that your earlier concerns regarding withdrawal fees were addressed promptly, but it’s concerning to learn that your more recent withdrawals have not been resolved in a timely manner. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how frustrating this may be, especially when you’ve worked hard to earn your funds.

Thank you for bringing your situation to our attention, especially the specific details about your withdrawal attempts and the responses you've received. We have escalated this internally, and your feedback is invaluable for us to improve our processes. Your experience matters greatly, and we hope for a resolution that restores your confidence in our app.

benjaminone.com からの回答

2026年3月30日

Hello कृष्ण,

We appreciate you taking the time to outline your concerns so thoroughly; it’s clear that you’re experiencing significant issues with your account, and we value your feedback.

Regarding your withdrawal status, we understand the importance of timely processing. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. While we cannot provide specific timeframes, we are actively working to ensure that all withdrawals are handled as efficiently as possible.

For the cash queue timeline, we recognize your need for clarity. April 3 is currently the expected release date, but we cannot guarantee that there will not be further changes. Once the funds are released, you should be able to withdraw them immediately.

Your concerns about changing reward requirements are certainly noted. We understand how this inconsistency can be frustrating, especially when you’ve already completed certain tasks. We are committed to reviewing how progress is tracked and ensuring that milestones are recognized accurately.

We’re grateful for your patience as we work to improve our support responses. Your feedback on the generic replies is invaluable, and we have flagged this internally to enhance our communication moving forward.

Your experience is important to us, and we genuinely appreciate you sharing these details. We hope for a resolution that meets your expectations and restores your confidence in our app. Thank you for your understanding as we navigate these challenges together.

benjaminone.com からの回答

2026年3月29日

Hello Susan McIntyre,

It’s concerning to hear about your experience with withdrawals and customer service. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. I can imagine how frustrating this must be for you, and I truly appreciate you sharing your thoughts with us. We have escalated this matter internally, and your feedback is valuable as we work to improve our processes for a better experience moving forward. Thank you for your patience, and we hope to resolve this for you soon.

benjaminone.com からの回答

2026年3月28日

Hello Gage T,

It's concerning to hear that you haven't received your payment since January 16th, and I understand how unsettling this situation can feel. Please reach out to our customer support team at socialhelp@benjaminone.com so we can assist you further. Your feedback is incredibly valuable to us, and we are committed to resolving this issue for you. Thank you for your patience, and we hope for a resolution that restores your confidence.

benjaminone.com からの回答

2026年3月28日

Hello Michelle,

It’s clear that you’ve invested a lot of time and effort into the app, and we genuinely appreciate you sharing your experience. We recognize how disappointing it must be to encounter issues with cashing out, especially after dedicating so many days to playing. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, and the experience of receiving automated responses instead of the support you need is certainly understandable.

Your feedback regarding the payout process is invaluable, and we have escalated this internally to ensure that we can improve our communication and support. We want to ensure that users like you have a better experience moving forward.

Thank you for taking the time to express your thoughts. We hope for a resolution that can help restore your trust in our service.

benjaminone.com からの回答

2026年3月28日

Hello Jessica,

We appreciate you sharing your experience, and it’s disheartening to hear about the delays you've faced regarding your payments since December. We recognize how concerning this situation must be for you. To get this resolved, we encourage you to reach out to our customer support at socialhelp@benjaminone.com. Your feedback is important to us, and we’re grateful for your patience during this time. We hope for a resolution that brings you the clarity and outcome you’re seeking.

benjaminone.com からの回答

2026年3月28日

Hello Stephanie Hall,

We appreciate you sharing your experience regarding the pending payouts, and it's understandable that waiting for these funds can be quite disheartening. The amounts you've mentioned are significant, and we recognize the importance of having timely access to your withdrawals. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, which may have contributed to the delays you're experiencing.

Thank you for bringing your concerns about the response to your previous ticket to our attention. We have escalated this internally to ensure that we can improve our communication and provide better support moving forward. Your feedback is crucial in helping us understand the areas that need enhancement.

We genuinely value your input and hope that you may reconsider your experience with us in the future. Thank you for taking the time to express your thoughts.

benjaminone.com からの回答

2026年3月28日

Hello Jay,

We genuinely appreciate you sharing your experience and expressing your concerns about the payout process. It’s clear that you’ve invested a significant amount of time and effort, and the lack of results must be incredibly disheartening. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may cause.

Your feedback is important to us, and we have escalated this matter internally for further review. We want to ensure that users like you receive the support and clarity you deserve.

Thank you for taking the time to voice your thoughts. We hope for a resolution that can help restore your trust in our service.

benjaminone.com からの回答

2026年3月28日

Hello May Rose,

It’s truly disappointing to hear about your experience with the withdrawal process and the challenges you've faced in getting the funds owed to you. Waiting for a significant amount of money can understandably lead to feelings of frustration, especially when you have reached out multiple times without the resolution you deserve.

Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback about the app's performance and your previous positive experiences is incredibly important to us. We have escalated your situation internally to ensure that your concerns are addressed and that we can work towards improving this experience for you and others.

We genuinely appreciate your input, and we hope for a resolution that helps restore your confidence in our service.

benjaminone.com からの回答

2026年3月28日

Hello Kimberly St.Clair,

It’s clear that you’re feeling let down by the payout process, and we truly appreciate you sharing your experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how frustrating it can be when the expectation of same-day payouts isn’t met, and we understand how misleading that can feel.

Your feedback about the communication regarding payment timelines is invaluable, and we have escalated your concerns internally. We want to ensure that users like you receive clear information about the process, as waiting for funds can be incredibly challenging, especially when you need them.

Thank you for taking the time to express your thoughts. We value your input, and we genuinely hope for a resolution that allows you to move forward positively.

benjaminone.com からの回答

2026年3月27日

Hello Elizabeth Rohn,

We genuinely appreciate you sharing your experience with us. It’s concerning to hear about the delay with your request for $40.98 to be sent to your PayPal, and we recognize how inconvenient this must be for you. Please reach out to our customer support team at socialhelp@benjaminone.com for further assistance with your issue. Your input is valuable to us, and we are committed to resolving this matter for you. Thank you for your patience, and we hope to provide a positive outcome soon!

benjaminone.com からの回答

2026年3月27日

Hello Moneke S,

It sounds like you've been waiting quite a while for your payment, and I truly appreciate you sharing this feedback with us. Your experience is important, and we’ve escalated this matter internally to ensure it receives the attention it deserves. I understand how inconvenient this must be for you. Please reach out to our customer support at socialhelp@benjaminone.com for further assistance. Your insights are invaluable to us, and we hope for a resolution that meets your expectations.

benjaminone.com からの回答

2026年3月27日

Hello Crystal Jenkins,

It’s disheartening to hear about your experience with the withdrawal process and the challenges you've faced since September. We appreciate you sharing your thoughts, as it’s important for us to hear from users like you.

We understand that due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We acknowledge the concerns regarding the changes in withdrawal limits and the delays in processing your requests. The fact that you have pending withdrawals since March is certainly not the experience we want for our users. Your feedback about the responses from customer support is valuable, and we have escalated this internally to address these issues.

We are committed to improving our processes to ensure that your concerns are taken seriously and that you receive the support you need. Thank you for taking the time to share your feedback, and we hope for a resolution that meets your expectations soon.

benjaminone.com からの回答

2026年3月27日

Hello Lynda Holmes,

It’s concerning to hear about your experience with the deposit process and the prolonged wait time you've encountered. Waiting for over two months can certainly be disheartening, especially when you expected a more immediate payout. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I understand how frustrating this may be.

Your comments regarding the disparity between new and existing users are important, and we want to assure you that we take this matter seriously. We have escalated your situation internally to address your concerns about the queue and the payout process.

Thank you for sharing your thoughts with us. We genuinely value your input and hope for a resolution that meets your expectations soon.

benjaminone.com からの回答

2026年3月27日

Hello LS,

It’s truly disappointing to hear about your experience with the withdrawal process and the lack of communication from our support team. Waiting almost two months for a withdrawal is understandably frustrating, and we appreciate you sharing this with us.

Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback regarding the delays and the unresponsiveness from support has been noted, and we have escalated this internally to ensure that your concerns are addressed. It’s important to us that you feel supported and valued, and we recognize the impact that these issues have on your experience.

We hope for a resolution that meets your expectations and restores your confidence in our service. Thank you for your patience as we work through this.

benjaminone.com からの回答

2026年3月27日

Hello Angie Martin,

It's truly disappointing to hear about your experience with the payout system, especially since you previously enjoyed using the app. We appreciate you sharing your concerns, as waiting for payouts can be incredibly challenging, particularly when you have multiple requests pending since December 9.

Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how important timely payouts are for you, and it’s understandable to feel disheartened by the delays. Your feedback regarding the auto responses from support has been noted, and we have escalated this internally to ensure that your situation is addressed appropriately.

Thank you for your patience and for being a valued member of our community. We genuinely hope for a resolution that restores your confidence in the app.

benjaminone.com からの回答

2026年3月26日

Hello Michelle Carrier,

It’s concerning to hear about your experience with the payout process, especially after a positive start with the app. We genuinely appreciate you sharing your feedback, as waiting for a payout can be incredibly challenging, particularly when it has been over three months.

Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize that this may cause frustration, and we truly empathize with your situation. Your feedback about wanting higher-level assistance has been noted, and we have escalated this internally to ensure your situation is addressed appropriately.

It’s important to us that you feel confident in using our service, and we’re grateful for your patience during this time. We hope for a resolution that restores your trust in the platform.

benjaminone.com からの回答

2026年3月26日

Hello Rachelle Hermanson,

It's concerning to read about your experience with the payout process and the delays you’ve faced. We genuinely appreciate you bringing this to our attention, especially since you have been waiting for your payouts for quite some time. Waiting for three months, particularly for amounts you expect to receive, can be incredibly disheartening.

Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand that this may cause frustration, and we are truly sorry for the inconvenience it has caused you.

Your feedback regarding the lack of responsiveness from customer support is also noted, and we are grateful for your insights. We have escalated this internally to ensure that we address the issues you've highlighted. Your experience is important to us, and we want to work towards making improvements.

Thank you for sharing your thoughts, and we hope for a resolution that will restore your confidence in our service.

benjaminone.com からの回答

2026年3月26日

Hello Patricia Prill,

It’s concerning to hear about your experience with the withdrawal process since the recent changes to the payout system. We truly appreciate you sharing your feedback, especially since you've been a loyal user for a couple of years. It’s understandable to feel anxious when waiting for withdrawals, particularly when you have requests dating back to December.

Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We empathize with the frustration this may cause. Your insights about the layout and functionality of the app are valued, and we’re glad to know you enjoy those aspects. We have flagged your concerns regarding the payout system internally, as it’s important for us to ensure that users like you have a smooth experience. Thank you for your patience during this time, and we hope that your situation improves soon!