Besque レビュー 

Besque からの回答

2026年10月13日

Hi Karen,

Thank you so much for your wonderful review! We’re delighted to hear how much you love our products and that Anne was able to help resolve your subscription question with such kindness and care. We’ll be sure to share your lovely feedback with her!

It means so much to know that you’ve had such a positive experience with Besque. Thank you for your trust and support. We truly appreciate having you as part of the Besque family!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月13日

Hi Sue,

Thank you so much for sharing such a thoughtful review! We’re delighted to hear that Leah Joy took such wonderful care of you and helped resolve the situation with your shipment. We’ll be sure to share your kind words with her!

It’s lovely to know how much you enjoy our Besque Body Oil and how soft it leaves your skin. We’re glad Leah Joy could turn the situation into a positive experience, and we truly appreciate your kind understanding.

Thank you for giving Besque the opportunity to make things right. We’re so happy to hear that you’re looking forward to exploring more of our products, and we look forward to being part of your skincare journey!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月13日

Hi there,

Thank you so much for your lovely review! 💚 We’re so happy to hear that Sarah Joy was able to assist you with your subscription and help you arrange your future orders. It’s wonderful to know that her quick response and helpfulness made such a positive impression!

We truly appreciate you taking the time to recognise Sarah Joy and share your experience. Providing thoughtful, personalised support is something we care deeply about, and it means so much to know you felt well looked after.

And of course, we’re absolutely delighted that you love your Besque products! Thank you for being part of the Besque family. Your support means the world to us, and we look forward to being part of your skincare journey for a long time to come.

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月12日

Hi Angi,

We’re truly sorry to hear about your experience and understand how disappointing it must have been to receive another shipment and charge before you’d had the opportunity to try the product. We also understand your concerns about the subscription, shipment frequency, and the resolution you received from our team.

At Besque, we strive to make our purchasing process as transparent as possible. The subscription option is presented at checkout, and an order confirmation email is sent after purchase with the order details and subscription information for customers to review. We also understand that individual needs can change, which is why subscription delivery intervals can be adjusted to better suit your preferences.

Once an order has been dispatched and is in transit, we’re unfortunately unable to cancel or intercept the shipment. However, we recognize that this does not lessen the importance of addressing your concerns and ensuring you feel heard.

We’ve sent you a request for additional information through Trustpilot so we can locate your order, review the circumstances, and better understand how we can assist. We kindly invite you to respond so our team can look into your case and provide further support.

Thank you for sharing your feedback. We take your concerns seriously and would welcome the opportunity to work toward a more positive resolution.

Warm Regards,
Besque Team

Besque からの回答

2026年10月13日

Hi Alletta,

Thank you so much for your wonderful review! 💚 It truly warms our hearts to know that your experience with Besque has been so positive from your very first shipment.

We’re especially delighted to hear how well Leah Joy has taken care of you. We believe every customer deserves to feel heard, valued, and genuinely cared for, so knowing that Leah Joy has made you feel this way means so much to us. We’ll be sure to share your lovely feedback with her!

It’s also wonderful to know that you’ve found our website easy to navigate and our online service enjoyable. Your kind words remind us why putting our customers first matters so much.

Thank you for trusting Besque and for taking the time to share your experience. We’re truly grateful to have you as part of our Besque family and look forward to being here for you with every order!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月13日

Hi Joanne,

Thank you so much for your wonderful review! We’re absolutely delighted to hear how much you’re enjoying Besque Shower Oil and Body Oil. It means so much to us that you gave our products a chance and discovered how beautifully they work for your skin.

We’re especially happy that you were pleasantly surprised by the Body Oil and that your skin feels refreshed and smooth! Providing exceptional customer service and ensuring every customer feels cared for are incredibly important to us, so your kind words truly mean the world to our team.

Thank you for choosing Besque and for sharing your experience with others. We’re so happy to have you as part of the Besque family and look forward to being part of your skincare journey!

Best wishes,
Team Besque

Besque からの回答

2026年10月13日

Hi there,

Thank you so much for sharing your wonderful experience with us! 💚 We’re absolutely delighted to hear how much you’re loving your Besque Body Oil and that your skin is feeling so soft and glowing. It’s lovely to know that you’ve found a combination that works so beautifully for your skincare routine!

We’re also so glad Sarah Joy was able to resolve your concern quickly and make things right. We know how important it is to feel supported and cared for, and we’ll be sure to share your kind words with her.

Thank you for choosing Besque and for letting us be part of your skincare journey. Your trust and support mean so much to us, and we’re thrilled to have you as part of the Besque family!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月13日

Hi Zeeshan,

Thank you so much for your lovely review! We’re delighted to hear that your order arrived safely and that you’re impressed with the quality of our products.

It’s wonderful to know that Shiela made your experience smooth and enjoyable with her friendly communication and helpful support. We’ll be sure to share your kind words with her!

Thank you for choosing Besque and for recommending us to others. We truly appreciate your support and look forward to being part of your skincare journey!

Best wishes,
Team Besque

Besque からの回答

2026年10月13日

Hi Shelly,

Thank you so much for your incredibly kind words! 💚 We’re truly happy to hear that Shiela made such a wonderful impression and went above and beyond to help you. Knowing that her support helped build your trust in Besque from the very beginning means so much to us.

We’ll be sure to share your lovely message with Shiela. We know it will mean a great deal to her to hear how much you appreciated her care and support!

Thank you for giving Besque the opportunity to earn your trust. We’re so grateful to have you with us and look forward to making your experience with us just as wonderful moving forward!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月13日

Hi there,

Thank you so much for giving Besque a try! 💚 We’re so happy to hear that our Customer Service team was able to help you quickly and make your first experience with us a positive one.

We understand how important it is to find the right product for your needs, and we’re delighted that our team could make the process easy and hassle-free. Knowing that this experience has given you confidence in Besque truly means a lot to us!

We hope you love your Magic Body Oil, and we can’t wait for you to experience the difference for yourself. Thank you for choosing Besque and for giving us the opportunity to be part of your skincare routine!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月13日

Hi Marilynn,

Thank you so much for your lovely review! 💚 We’re delighted to hear that Shiela was so helpful and made such a positive impression on you. We’ll be sure to share your kind words with her!

We truly appreciate you taking the time to recognise her efforts. Thank you for choosing Besque and for allowing us to be part of your skincare journey!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月14日

Hi Louise,

Thank you so much for your wonderful review! 💚 We're absolutely delighted to hear how much you're loving our Magic Body Oil. It's lovely to know you're enjoying its moisturising benefits, beautiful absorption, and gorgeous scent without any greasy residue.

We're especially happy to hear that you've noticed an improvement in your skin's texture with consistent use. For the best experience, we recommend applying Magic Body Oil daily to damp skin after showering or bathing, massaging it in with upward, circular motions until absorbed.

Thank you for choosing Besque, Louise, and for taking the time to share your experience. Your kind words and support mean so much to us!

Best wishes,
Team Besque

Besque からの回答

2026年10月13日

Hi Sherry,

Thank you so much for sharing your experience with us! 💚 We’re so happy to hear that Katrina was able to help resolve the delivery issue quickly and arrange a replacement for you. We understand how frustrating it can be when a package goes to the wrong address, and we’re glad she could make things right and give you peace of mind.

Your kind words mean so much to us, and we’ll be sure to share your lovely feedback with Katrina! Thank you for your patience and for giving us the opportunity to make things right. We truly appreciate your support and are so happy to have you as part of the Besque family!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月14日

Hi Kelly,

Thank you so much for your wonderful review and for being a loyal Besque customer for over a year! 💚 We're delighted to hear how much you love our products, especially the Shower Oil, and that you're enjoying their beautiful, clean scents and how amazing they make your skin feel.

We're so sorry to hear about the delivery issues and the inconvenience caused by your package being left so far from your home. We're glad our Customer Service team could step in, follow up with the carrier, and help get your products back to you. We'll be sure to share your kind words with the team, as they'll be thrilled to know their efforts made a difference!

Kelly, thank you for your continued trust in Besque and for recommending us to others. Our Refer a Friend programme is a lovely option if you'd like to introduce someone to Besque. You can learn more about our Refer a Friend programme here: https://besque.co/pages/refer 💚

We're so happy to have you as part of our Besque family and look forward to being part of your skincare routine for a long time to come!

Best wishes,
Team Besque

Besque からの回答

2026年10月13日

Hi Mona,

Thank you so much for your lovely review! 💚 We’re delighted to hear that Katrina was able to help you switch from our scented oil to our unscented option so quickly and effortlessly.

We know how much it matters to find the right product for your preferences, and we’re so glad Katrina made the process easy for you. We’ll be sure to share your kind words with her!

We hope you love your Unscented Magic Body Oil, and we truly appreciate you choosing Besque. Thank you for being part of our Besque family!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月15日

Hey Joanne,

Thank you for sharing your experience. We’re sorry there was confusion around the subscription when you intended to purchase a one-time gift for your sister. We’re pleased Leah Joy stayed with you until everything was resolved and made you feel supported throughout. We will be sure to let Leah Joy know!

Best wishes,
Team Besque

Besque からの回答

2026年10月13日

Hi Deana,

Thank you so much for your lovely review! 💚 We’re so happy to hear that Sarah Joy took such wonderful care of you and made the process of switching to our unscented Magic Body Oil smooth and easy.

Finding the right product for your personal preferences is so important, and we’re delighted that Sarah Joy was there to guide you every step of the way with such kindness and knowledge. We’ll be sure to share your sweet message with her!

Thank you for choosing Besque and for giving us the opportunity to help you find the right fit. We hope you absolutely love your unscented Magic Body Oil and are so happy to have you as part of the Besque family!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月13日

Hi Kristi,

Thank you so much for your lovely review! 💚 We’re thrilled to hear how much you love our products and that Leah Joy made adjusting your subscription such an easy experience.

It’s wonderful to know that she was able to assist you promptly and provide you with the tools to manage your subscription whenever you need to. We want our customers to feel confident and supported every step of the way, so your feedback truly means a lot to us. We’ll be sure to share your kind words with Leah Joy!

Thank you for choosing Besque and for being part of our community. We’re so happy to have you with us and look forward to being part of your skincare journey!

Best wishes,
Team Besque 💚

Besque からの回答

2026年10月13日

Hey Sandy,

Thank you for your lovely feedback! We’re sorry your delivery had a few mishaps, and we’re pleased Sarah-Joy helped get things sorted so your shipment reached you. We’ll be sure to share your kind words with her.

We hope you enjoy getting started with Besque! If you need any guidance on using your new products, our team is always happy to help. 💚

Best wishes,
Team Besque

Besque からの回答

2026年10月14日

Hi Zoe,

Thank you so much for your lovely feedback! 💚 We're delighted to hear that Sarah Joy was able to help you adjust your account and make the process a smooth and positive experience.

We'll be sure to pass your kind words along to Sarah Joy. She'll be so pleased to know that her support made a difference!

Thank you for choosing Besque, Zoe. We truly appreciate your support and are always happy to help whenever you need us.

Best wishes,
Team Besque