Best Gym Equipment レビュー 

246
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team were very helpful and responsive. Very pleased with the high quality Merrithew Reformers. Clients love the feel of the machines and I am confident in the strength, longevity and quality of en... もっと見る

5つ星のうち1の評価

I ordered a reformer pilates machine from them. Website said 3-5 working days. It’s been 2 weeks. I’ve chased and chased and they keep saying they will ask their warehouse. No updates given. No delive... もっと見る

5つ星のうち5の評価

Brilliant Customer Service nothing is too much, answers all questions delivers on time and sells really good quality gyms, cannot recommend highly enough, the BL1 Bodylift Gym is what my husband bough... もっと見る

5つ星のうち5の評価

These guys are awesome! Amidst all the chaos caused by COVID-19 and delays from suppliers etc they still managed to deliver my kit and keep my body ticking over at home! Great customer service, follow... もっと見る

企業情報

  1. フィットネス用品店

当該企業による記述

Find all the gym and fitness equipment you need to construct an amazing home gym here at Best Gym Equipment. Browse our range and shop online today!


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4.0

ほぼ満足

TrustScore 5段階評価の4

246件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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この企業のTrustpilot 利用方法

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4.0

すべてのレビュー

(246)

過去12か月のレビュー数: 5

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good product shipped on time

Came on time. Good to tracking. Love the bag. Great but of kit.
The best part: I received a personal email follow up to ask about the service. Very rare to have that kind of courtesy these days.

2023年3月15日
自発的なレビュー
5つ星のうち4の評価

Sole F80 Treadmill

Very good pre-sale service and treadmill arrived very promptly. It took a bit longer to assemble than expected, so would have been nice if this had been included in the price.

2023年3月15日
自発的なレビュー
5つ星のうち5の評価

Treadmill Purchase/Delivery

Great service. Equipment arrived safely and exactly as advised Company kept in touch regarding order and delivery updates. Would have no hesitation in using them again and they would be my first choice in searching out other equipment

2023年2月20日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Very helpful. Rapid delivery. Gave realistic expectation when item was noted as not in stock. Excellent communication. Product is very good quality. Would not hesitate to reorder

2023年1月17日
自発的なレビュー
5つ星のうち5の評価

Best gym equipment - Jas

Dealt with Lauren and Richard for some equipment for my gym opening. They were amazing, went above and beyond to make sure I received everything on time. Will definitely be using them again 👍🏽

2023年2月13日
自発的なレビュー
5つ星のうち5の評価

Gym Equipment

Great choice on the website.

It did not take long to make my choice and place my order.

Delivery was very quick and the goods were exactly as they were described on the website arriving as expected.

2022年12月20日
自発的なレビュー
5つ星のうち1の評価

Ordered a treadmill on 27/12/22 item…

Ordered a treadmill on 27/12/22 item never arrived. By the 16th Jan and a couple of interactions with customer support (they were polite and apologetic) cited poor courier service. Lost faith in the order and cancelled asking for a refund. Refund arrives 3 days later. Put the same order into sweatband.com and it arrived 3 days later.

2022年12月27日
自発的なレビュー
5つ星のうち1の評価

Awfully slow, terrible comms, late delivery doesn't excuse this

I ordered 18th Dec on a 3-5 day delivery. Kit (2x10kg weights) came 1 month and 2 days later. I chased by phone and email. Responses eventually ceased and I gave up hope they would arrive. I went back to my credit card firm and requested a refund (since BGE had stopped replying to my emails) - the kit turned up the next day (v-annoying but at least they're here now).

Broadly:
Got there eventually but comms was bad and became terrible.
Wouldn't recommend - I bought the same kit (this week) from another vendor and that came in no time (arrived today too).
Not worth the grief, use someone else.

2023年1月20日
自発的なレビュー
Best Gym Equipment ロゴ

Best Gym Equipment からの回答

Hi Chris,

Thank you for taking the time to review Best Gym Equipment. I am sorry to hear that your experience with us did not meet your expectations.

Having looked into this I can see that your items were dispatched directly from the supplier. Whilst every effort was made to obtain updates from them on your behalf; it would seem there was a breakdown in communication between us and the supplier, as well as the courier.

I appreciate it is frustrating when these things happen, and I am sorry that we did not communicate these issues to you better. We will take your feedback on board and ensure we improve on this.

Kind regards,

Best Gym Equipment

5つ星のうち1の評価

Bait and switch operation.

Bait and switch operation.

Ordered a product that their live chat said was in stock. A week later they tell me that it isn't in stock and ask if I'd like to switch it for something similar, I accept.

At the time, I didn't realize that they had marked up the replacement product by about £200+ over other retailers. A part of me thinks that they did this to void the coupon code that I had used.

A week later they contact me again and ask for another £300 for shipping, on top of the £125 that I have already paid.

I have ordered a lot of fitness equipment recently, and what they tried to charge me in shipping totals more for this single item, than I was charged by Rogue for 23 items.

Avoid this company.

2023年1月8日
自発的なレビュー
Best Gym Equipment ロゴ

Best Gym Equipment からの回答

Hi Craig,

Thank you for taking the time to review Best Gym Equipment.

Firstly, I can confirm that the GymGear Stretch Trainer you were switched to is being sold at the RRP given to us directly from the supplier. This has not been marked up as you have suggested.

Secondly, our terms and conditions state that the cost for shipment of overseas orders is an estimate and is subject to change once we receive a quote from the carriers. The quote that was given to you today is a direct cost, no mark-up has been added to this cost.

Finally, I can see our team reached out to you today to advise that as a goodwill gesture we would cover the additional shipping cost. However we are yet to receive a response from you.

If you could kindly respond to the email that was sent to you this afternoon perhaps we can reach an agreeable resolution.

Best Gym Equipment

5つ星のうち5の評価

I purchased the the Life Fitness F3…

I purchased the the Life Fitness F3 with Track Connect Console Treadmill from this company the service and provided was excellent would highly recommend using this company. The installers was so helpful professional and friendly. GREAT SERVICE & CUSTOMER CARE

2022年11月18日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service

Having bought a number of large gym items over the last year or so, Best Gym Equipment have always provided excellent customer service, both in providing information on kit and throughout the sales and delivery process. They are a pleasure to deal with and I will be ordering more items from them in the future!

2022年9月7日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service, one item I ordered was out of stock but I was contacted and offered an alternative, which I was very happy with. Friendly and personal service with swift delivery of good products.

2022年7月28日
自発的なレビュー

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