Bestwallet レビュー 

902
•
TrustScore 5段階評価の2

1.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

All tokens put in circulation through Best Wallet (Pepu, Starts, WEPE, BEST...) were absolute scams from moment one when unlocked, including the one they cooked themselves as "BEST Wallet token". If... もっと見る

企業が回答しました

5つ星のうち1の評価

I transferred 1000 XRP from PayPal to Best Wallet about 6 months ago. The reviews were excellent then. There were warnings from BW that a code had to be entered exactly or the Crypto could be lost i... もっと見る

企業が回答しました

5つ星のうち3の評価

When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how ch... もっと見る

企業が回答しました

5つ星のうち3の評価

I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when g... もっと見る

企業が回答しました


連絡先

1.8

期待以下

TrustScore 5段階評価の2

902件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.8

すべてのレビュー

(902)

過去12か月のレビュー数: 98件

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5つ星のうち3の評価

The market insights tab is cool

The market insights tab is cool, but it feels a bit basic right now. I'm hoping the "Market Intel Analytics" from their Phase 4 will really make this feature pop.

2025年7月30日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Arther thank you for your kind words! We’re thrilled to hear that you think Best Wallet is amazing. If you’re enjoying it, we’d really appreciate it if you could update your rating to 5 stars to reflect your positive experience. Please feel free to reach out to us at contact@bestwallet.com with any suggestions or recommendations.

5つ星のうち1の評価

Really disappointed in this wallet

Really disappointed in this wallet, I have lost my pre sale wallets as the tokens went into a different wallet automatically before I even claimed them and there's nothing they can do, £220 down the drain. So if anyone wants to use best wallet then think again and use another legit wallet because don't trust this one, you will lose your tokens ands your Etherium. 😡😡😤😤😤

2025年7月2日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there, I'm sorry to hear about the loss of your funds! As a decentralized wallet, security is our top priority, and our platform is designed to be extremely secure against hacks. In most cases, when funds are lost, it is due to phishing websites or sharing private keys. If you need any further help, please reply to us in your ticket.

5つ星のうち1の評価

J'ai acheter 30 Euros de ETH en plus…

J'ai acheter 30 Euros de ETH en plus des ETH que je possède à hauteur de 20 Euros, j’attends un peut, et la 0,01 Euros sur mon wallet, fuyez cette application !!!

2025年8月29日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Antonio, we're sorry to hear that and we would love to take a look at the issue you're having. Please reach out to our customer support team at contact@bestwallet.com and we'll assist you.

5つ星のうち1の評価

Ce wallet est à fuir

Update au 23 janvier 2026
Malgré leur réponse en août rien n’est réglé à ce jour. Surtout n’investissez pas dans best wallet car votre argent est perdu!!!

Ce wallet est à fuir. Depuis début juillet ils sont incapables de résoudre un problème de clef privée. Impossible de réclamer des tokens achetés en prévente. Ils me baladent en disant nous y travaillons. Cela va faire 2 mois et prouve que cette entreprise n’est pas du tout fiable et n’a pas l’expertise nécessaire. Évitez d’ouvrir un wallet et d’y déposer de l’argent vous risquez fortement de tout perdre.

2025年8月29日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there! We are really sorry to hear about your experience so far. I’ve checked in with our Support team, and they confirmed that the issue has been escalated. They’ll update you as soon as possible.

5つ星のうち1の評価

I got rugpulled by crypto-all-stars and…

I got rugpulled by crypto all stars and can't even get access to these now worthless coins. Thanks for promoting scammy projects, don't put any trust or money in best wallet!

2025年8月28日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there! Please note that each upcoming token listed in the Best Wallet app is managed by its own team and operates independently from Best Wallet. Newly released tokens can be highly volatile, with prices driven entirely by market dynamics — Best Wallet does not influence token pricing in any way. If you need any further assistance, feel free to reach out to our Support team at contact@bestwallet.com — they’ll be happy to help!

5つ星のうち1の評価

Vytuellp

Performed a top notched civil litigation on the case in court

2025年8月13日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Jordan, If you’re running into any problems with your Best Wallet app, just drop us a line at contact@bestwallet.com
— we’ll be more than happy to help you sort things out.

5つ星のうち3の評価

Really impressed with the UI

Really impressed with the UI. It's clean and intuitive, which is a breath of fresh air in the cluttered world of crypto apps. My one wish is for a dark mode that's a bit easier on the eyes late at night.

2025年8月22日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Robert, thank you for taking the time to share your feedback with us! Please consider rating us 5 stars, if you are enjoying Best Wallet. We're always working on improving our app and bettering our users' experience. If you have any questions or recommendations, please let us know at contact@bestwallet.com and we'll be happy to hear you out!

5つ星のうち1の評価

Scam?

Sending Crypto TO Bestwallet - no Problem. Sending Crypto from Bestwallet to other Wallets: "Oops! something went wrong with the payment. Please try again". Tried with small and big amounts. Tried with Ledger and Coinbase. Tried with ETH and Bitcoin. Same result. No reaction from support.

2025年8月26日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there, I'm sorry to learn your experience hasn't been good so far! To send crypto, you'll need to have enough native tokens for the blockchain you're transacting on to cover the transaction fee. This fee is charged by the network, not by us (Best Wallet). If this doesn't help, rest assured our team will pick your ticket soon and assist you accordingly.

5つ星のうち5の評価

Décidément on voit tout et n'importe quoi sur certains avis

J'utilise Best Wallet depuis une semaine et franchement je n'ai rien à dire de négatif.
J'ai pu facilement transférer mon portefeuille Metamask, effectuer des transferts d'un portefeuille à l'autre avec des frais gaz tout à fait raisonnables.
Concernant le cas $WEPE (Wall Street Pepe), certains avis attaquent Best Wallet en indiquant que vos tokens n'ont pas été livrés ? C'est une blague ?
Ils ne peuvent pas être encore livrés vu que la prevente n'est pas encore close et que le claim se fait plusieurs jours voire semaine après la prevente...
Quand on participe à une prevente, il faut lire le Whitepaper, vérifier le contrat, lire la roadmap...
Sinon, ça s'appelle du casino et les gens font n'importe quoi.
Donc, mon expérience à moi, en tout cas pour l'instant, et par rapport à ce que je demande à un wallet sur mobile elle est tout à fait positive !

2025年8月25日
自発的なレビュー
5つ星のうち1の評価

HUGE UNDISCLOSED FEE ADD-ONS

There are unexplained, undisclosed fee add-ons to presale purchases that are offered/listed in the Best Wallet app. These fees are gargantuan and, in my personal experience, can range from 25% upwards of the purchase price. And that was on the low end because I made my trade in the wee hours between Sunday night and Monday morning. I've learned from reading reviews that others have been charged as much as 33% (one-third of the purchase price.) I have not encountered these fees on presales not listed in the Best Wallet app. Best Wallet passed the buck to Wert (their payment provider) when I inquired of them. And Wert tried to gaslight me -- using phrases like "slight bump in price," "small spread," and "it’s totally understandable if some of those details were easy to miss in the moment," to explain away a 25% undisclosed fee -- over and above their disclosed fees. Wert is a 3rd party provider in the Best Wallet operating at Best Wallet's behest with their permission. Best Wallet is aware of these exorbitant fees; Yet, Wert is allowed to continue to scam Best Wallet customers. Best Wallet cannot continue to just pass the buck to 3rd party providers who are operating in their wallet in partnership with them. They are allowing scammers to fleece their customers and are doing nothing about it. It's like throwing a rock then hiding your hand. I did not sign up with Wert, I signed on with Best Wallet. I FEEL SCAMMED. Nobody is offering to refund the undisclosed add-on fees. All fees and charges should be fully disclosed -- not hidden. This is both scandalous and illegal in America. And BTW, Best Wallet's support team immediately redirected me to Wert. To paraphrase, they basically said 'it's not us, it's them. They gave me Wert's contact info and washed their hands. Nobody is taking responsibility. Not a good way to build a business or attract long-term, repeat customers. Feels like a get-rich quick scheme. Who does business this way. It's unamerican.

2025年7月17日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Denise, please note that Best Wallet does not directly sell cryptocurrencies. Instead, we partner with trusted third-party providers who facilitate the purchase process. These providers manage the transaction, ensure the funds are deposited into your wallet, and handle any necessary KYC (identity verification) requirements for legal compliance. If there is anything we might be able to assist you with, please reach out to our support team at contact@bestwallet.com and they will happy to help.

5つ星のうち1の評価

TRUFFA DA MILIONI DI EURO

Attenzione non comprate nessuna criptovaluta e una truffa fatta a regola d’arte con siti sponsorizzati da loro da Google ads e shopping, hanno messo un sistema truffa da svariati milioni di euro tutte le informazioni riportate da loro esempio su bitcoin hyper sono truffe, siti creati da loro , anche il bitcoin hyper e un sito falso di prevendita che ogni due giorni riparte , non esiste quella criptovaluta, hanno fatto anche dei feed su Binance ma sono loro i truffatori non vi fate ingannare ho segnalato tutto a Google e AppStore per fargli oscurare tutto. Vi ritrovate che mettete i soldi e loro entro due giorni vi prendano tutto. Hanno escogitato una vera maxi truffa con video fatti dall’IA andate a vedere tutti i siti sponsorizzati da loro sono tutte TRUFFE. Non vi fate ingannare le recensioni 5 stelle sono false.

2025年8月22日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Giovanni, please note that each upcoming token listed in the Best Wallet app is managed by its own team and operates independently from Best Wallet. Newly released tokens can be highly volatile, with prices driven entirely by market dynamics — Best Wallet does not influence token pricing in any way. If you need any further assistance, feel free to reach out to our Support team at contact@bestwallet.com — they’ll be happy to help!

5つ星のうち1の評価

Support Mega schlecht

Ich schreibe seit einiger Zeit den Support an wie ich meine Solaxy Token mit Kauf bei best wallet eingebunden bekomme; der Bestand ist Null; in der History ist der Kauf ersichtlich.
Null Reaktion!

2025年8月21日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi, I'm sorry to hear about your experience with our support team so far! Due to the large volume of inquires we're experiencing, there are some delays in our initial response. However, please rest assured as we'll respond in your ticket as soon as possible.

5つ星のうち3の評価

Necesitaría atención telefónica.

Good afternoon, I'd like to especially thank Daniel from tech support for recovering my cryptocurrencies, even though it took them four days to get back to me. They were on hold, and he helped me import them. Still, such an important wallet should have phone service. Thank you very much.

2025年8月20日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Daplaca, we are sorry to hear about the difficulties you are facing. We’re here for you! If you’re having any trouble with your Best Wallet app, please don’t hesitate to reach out to contact@bestwallet.com
— our team will gladly help you out.

5つ星のうち3の評価

Decent wallet

Decent wallet, but I wish support replied faster when I had a question. Took them almost a day.

2025年4月10日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi John, thank you for the kind words and support! We’re thrilled to hear you think the wallet is useful and promising. If you've been enjoying your wallet, please consider rating us 5 stars. If you have any suggestions, please contact us at contact@bestwallet.com, as we'd love to hear them.

5つ星のうち3の評価

Needs More Clarity

I struggled to understand how the BEST token airdrop worked. Could be explained better.

2025年4月3日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi David, thanks for your feedback. We appreciate you taking the time to share your thoughts with us! If you have anything specific you’d like to share, feel free to reach out to us at contact@bestwallet.com.

5つ星のうち1の評価

Malisima la wallet

Malisima la wallet, hace unas semanas la descargue pude ingresar, la tu e que desinstalar y volver a instalarla y no hay forma de volver ingresar, soporte no tiene. Malisima no la recomiendo

No me trasladen el problema a mi, es malisima la forma de recupero, me quedo con otras wallet que por algo son las mas recomendadas

2025年8月15日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there! The issue you’re experiencing is most likely due to not backing up your wallet before uninstalling or logging out. Please reach out to our Customer Support team at contact@bestwallet.com, and they’ll be happy to assist you further.

5つ星のうち1の評価

Was ein sch...

Was ein sch.... Krypto-Portal. Es ist einafch nicht möglich ein Konto zu eröffnen und Token zu erwerben. Wenn man Volksschüler halt programmieren lässt.
Apropos lassen, da gibt es andere Börsen.
Vielleicht auch gut so ...

2025年8月14日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Liv, could you please give us more details about the issue you are facing so that we can help you? Please contact us at contact@bestwallet.com and we'll address any concerns you may have!

5つ星のうち1の評価

Habe im Vorverkauf BestToken gekauft…

Habe im Vorverkauf BestToken gekauft sind nicht mehr da...

2025年8月14日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Gong, our team will be more than happy to look into the difficulties you are facing. Please reach out to them at contact@bestwallet.com and they will further assist.

5つ星のうち1の評価

I transferred my loopring coins but…

I transferred my loopring coins but they never arrived. After contacting the customer service more than once through the app I never got a reply neither support. Please be aware of this behaviour as if you have a issue you will not get any help and this will lead to a financial lost. UPDATE: still no answer from the customer service except the commenting on TP, which is just helpful for the company not the user who need support.

2025年7月17日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi, we apologize for the delay in getting back to you. We understand how frustrating it can be not to receive the support you need in a timely manner. Currently, we are experiencing an unexpectedly high volume of inquiries, which has resulted in longer response times than usual. Rest assured, we are actively working to resolve this and we'll get back to you as soon as possible. In the meantime, please try importing your tokens by heading to three dot menu on the home screen (to the right of ‘Upcoming Tokens’) > Tap ‘Manage Tokens’ > Search the token that you want to import by swiping the token list or typing the name of the token > Toggle the tokens that you want to import.

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