Bestwallet レビュー 

902
•
TrustScore 5段階評価の2

1.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

All tokens put in circulation through Best Wallet (Pepu, Starts, WEPE, BEST...) were absolute scams from moment one when unlocked, including the one they cooked themselves as "BEST Wallet token". If... もっと見る

企業が回答しました

5つ星のうち1の評価

I transferred 1000 XRP from PayPal to Best Wallet about 6 months ago. The reviews were excellent then. There were warnings from BW that a code had to be entered exactly or the Crypto could be lost i... もっと見る

企業が回答しました

5つ星のうち3の評価

When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how ch... もっと見る

企業が回答しました

5つ星のうち3の評価

I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when g... もっと見る

企業が回答しました


連絡先

1.8

期待以下

TrustScore 5段階評価の2

902件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.8

すべてのレビュー

(902)

過去12か月のレビュー数: 98件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Kein Zugriff auf die Wallet mehr. Scam!!!

Die Wallet app ist auf dem Handy eingefroren. Es gab keine andere Möglichkeit als sie zu löschen und neu Installieren. Danach war der zugriff auf die vorhandene Wallet nicht mehr möglich. Kontaktierung von Discord die schnell geantwortet haben und meinen Account geresetted haben. Danach war eine neuanlegung eines Accounts wieder möglich. Nach Anleitung mittels Discord „Recover“ old wallet aber nichts passiert. Auf Meine alte Wallet mit meinen Kryptobeständen ist nach wie kein Zugriff möglich. Discord sagt in diesem Fall muss ich mich an den support via E-mail wenden. Dort kommt als erstes eine Bot Antwort und danach nichts mehr. Seit mehr als 3 Wochen warte ich auf Hilfe. Weil dies offenbar kein Einzefall ist handelt es sich offenbar um Betrug und ich werde nun rechtliche Schritte prüfen müssen um wieder an mein Coins/Geld zu kommen.

2025年6月19日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Markus! We’re really sorry to hear about the experience you’ve had so far. At the moment, we’re dealing with an unusually high volume of inquiries, which has unfortunately resulted in longer wait times than usual. We truly understand how important timely support is, and please know that we’re working hard behind the scenes to improve our response times and provide better service for all our users. Rest assured, our team will get to your ticket soon.

5つ星のうち1の評価

Betrug !!

Wie so oft hier gelesen, sind auch bei mir nach dem ausloggen und wieder einloggen meine Kryptos nicht mehr zu sehen ! BTC im Wert von 800€ einfach weg ! Wenn man hier die Erfahrungen durchliest merkt man wie oft sowas schon passiert ist bei best wallet !!!
Ich vermute es ist alles Betrug !

2025年7月20日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Daniel, if you’re not seeing your old Main Wallet on the Home page, you can try re-importing it by going to:
Settings > Manage Wallets > Recover Old Wallet
Make sure to log in using the same email address and method (email, Google SSO, or Apple SSO) you originally used to sign up. If that doesn’t work, please reach out to our Support team at contact@bestwallet.com, and they’ll be happy to assist you further.

5つ星のうち1の評価

Kundenservice quasi nicht existent, unsicherere wallet

Kundenservice quasi nicht existent. fremder Zugriff auf meine erste und nun auch 2. wallet bei Bestwallet. Bei Nachfrage um Aufklärung keine Antwort erhalten. Alle presale coins die von bestwallet massiv beworben werden sind rugpull spams. . Komplett unseriöses Unternehmen das wahrscheinlich hinter diesen scam presales steckt. Finger weg

2025年7月17日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there! We’re sorry to hear that your experience with our support team didn’t meet your expectations. We’re currently working through a large backlog, and response times may be a bit longer than usual. We truly understand how important timely assistance is and are actively working to improve our response times for all users. Also, please note that each upcoming token listed in the Best Wallet app is managed by its own team and operates independently of Best Wallet. Thank you for your patience and understanding — we appreciate you!

5つ星のうち1の評価

Warning SCAM SCAM!!!!!

Warning, this Wallet work with Solaxy and all this nonsense coin, wepecoin etc etc...
Dont BUY it and send nothing to this Wallet!
They people block everything and stole your Money!!!!
Me happen!!!
And this People they give 5 stars are FAKE!!!
This people are Bulgarian from GB !!!
Be aware!! I pray to GOD to finish them all!!!!
21.07.2025, Support doesnt exist. Help nothing,.. make this make this.only lose alot of time, think they give support ....support too block Wallets people!!! Make this,this... Wait 7 Days ..all fake ...make Video..i can not Help answer me the support!!! Funny.
What change a Video, screenshot nothing. They not help!! SCAM!! Bye bye i notice ,best wallet and company to the Law,Fbi site on Us exchange!! Bye bye scammers!!

2025年7月16日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there, please note that each upcoming token listed in the Best Wallet app is managed by its own team and operates independently from Best Wallet. Newly released tokens can be highly volatile, with prices driven entirely by market dynamics — Best Wallet does not influence token pricing in any way. If you need any further assistance, feel free to reach out to our Support team at contact@bestwallet.com — they’ll be happy to help!

5つ星のうち1の評価

Bei Problemen keine Rückmeldung nach 52…

Bei Problemen keine Rückmeldung nach 52 Stunden. Keine Lösung, einfach rein gar keine Kommunikation. Und das bei einer Dienstleistung wo Geld investiert wird. Mittlerweile gibt es eine Rückmeldung, aber eine Lösung bisher ist nicht in Sicht

2025年7月18日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Rene, If you’re running into any problems with your Best Wallet app, just drop us a line at contact@bestwallet.com — we’ll be more than happy to help you sort things out.

5つ星のうち1の評価

Ich habe den Support mehrfach…

Ich habe den Support mehrfach angeschrieben seit Tagen keine Reaktion. Auch habe ich token gekauft die mir in meiner Aktivität nicht angezeigt werden .

2025年7月14日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there, we’re truly sorry to hear that your experience with our support team hasn’t met your expectations. At the moment, we’re dealing with a high volume of inquiries, which has resulted in longer response times than usual. We completely understand how important timely assistance is, and please know that we’re actively working to improve our response times and better support all of our users.

5つ星のうち1の評価

Best Wallet- not a reliable way to buy crypto

I have had a Best Wallet account for nearly a year
I basically lost all the funds I had invested in Wall Street Pepe but decided to try Bitcoin Bull
Those funds just disappeared when I was trying to transfer them
To add insult to injury I got logged out of my account and when I logged back in my other tokens had disappeared as well

2025年7月17日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Edward, I'm sorry to hear about the difficulties you've encountered! Our team will be happy to assist you. Please reach out to them at contact@bestwallet.com, and they’ll look into the issue and provide the support you need.

5つ星のうち1の評価

The funds are blocked

Hello. I deposited funds into my wallet. When I changed funds from LTC to Bitcoin Pay, the transaction hasn't been completed for a week and the funds are blocked. Support is still telling me to wait for the issue to be resolved. My case number is 19798179. I DO NOT RECOMMEND

2025年7月10日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Dan, I’m really sorry to hear about your experience so far. I’ve checked in with our Support team, and they confirmed that the issue has been escalated. They’ll update you as soon as possible.

5つ星のうち1の評価

J'ai acheté de la crypto en prévente…

J'ai acheté de la crypto en prévente mais je n'ai pas réussi à sauvegarder mon wallet sur le cloud maintenant que mon portable est mort je ne peux plus récupérer ma crypto j'ai recréé un compte maintenant j'ai un nouveau téléphone et essayer de sauvegarder mais quand tu dois réécrire le mot de passe quand tu fais la sauvegarde ça te dit que le mot de passe n'est pas correct j'ai dû mettre deux mots de passe différents pour que la sauvegarde soit accepté alors que je suis censé réécrire le même mot de passe

2025年1月4日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there! Our team will be more than happy to look at the difficulties you are facing. Please reach out to them at contact@bestwallet.com and they will assist further on the matter.

5つ星のうち1の評価

Best Wallet seems as if a SCAM

I wrote Best Wallet several times in regards to Crypto AllStars and Wall Street Pepe.... Support ref #19245098

I brought these in December of last year!!!!!! I have been emailing the company for months. I'm going to crypto lawyers. They claim you have to goto the website to claim then... I did. .did not work ...Furthermore never did I receive the proper support from them to receive them. I have been watching the wallet.

2025年7月6日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi there! Our team has already reached out and provided you with the information you need. If you have any other questions or need further assistance, please feel free to reply to them in your ongoing conversation.

5つ星のうち1の評価

BestWallet gehört VERBOTEN

Es ist reine Abzocke.
Gebühren, die einfach zu hoch sind, Coins, die absoluter Schwachsinn sind und sofort nachdem sie gelaunched sind innerhalb von maximal 6 Tagen den Bach runter gehen.
Tut euch einen Gefallen: NICHT STAKEN!!!

2025年7月4日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Viktor, please note that the upcoming tokens listed in the Best Wallet app are independent from Best Wallet itself. Additionally, gas fees are a standard part of using blockchain networks — they are determined by the network and are not set or collected by Best Wallet. If there’s anything else we can assist you with, please don’t hesitate to reach out to us at contact@bestwallet.com. We’re always happy to help!

5つ星のうち1の評価

Best Wallet is a Total Scam

I have bought 3 different presales 1) Mind of Pepe 2) Solaxy 3) BTC Bull. #1 launched on 6/3/25 and #2 launched on 6/23/25 Both times when I claimed my tokens, It took 2.5 hrs until they showed up in my wallet and they had lost over half their value! Best wallet holds your tokens when they launch and they collect the initial profits then release them to you after everybody takes profit and they have lost over half there value! In other words, they steal half your investment and all of your profits! I had $900 invested in $MIND. When it hit my wallet it was $379 45 mins later it was $54 . Solaxy I had 1800 invested when it hit my wallet it was $649 and within an hour it was down to $484. I have filled a complaint with the FBI’s internet crime department. Please don’t invest with these criminals you will loose your money! The response from Best Wallet Below, this is the same Ai response they have for everything! I would like to say this, It is not a coincidence that I lost 80% of my investment on ALL 3 presale tokens when the launched! MIND is the only 1 of 3 that has any statistics! The other 2 have no market cap and the circulating supply amount is 0.00! Means they are worthless! (Check them out on. CoinGecko). The only markets they are available on is UNISWAP, & BILAXY which are tied directly to Best Wallet. Also, I have MACAFEE SECURITY on my devices and it identifies all 3 token websites as Malicious Websites! IT IS A FACT THAT YOU WILL LOOSE MOST IF NOT ALL YOUR INVESTMENT IF YOU BUY OR TRANSFER ANYTHING TO BEST WALLET!

2025年6月1日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Jeremy!Please note that the upcoming tokens or early-stage projects listed in the Best Wallet app are independent from Best Wallet itself. Additionally, during periods of high network traffic, transaction execution times can be longer due to congestion on the blockchain. Unfortunately, the timing is determined by the network and is beyond our control. If you have any further concerns, please don’t hesitate to reach out to our support team at contact@bestwallet.com and they will assist you accordingly.

5つ星のうち5の評価

I would like to share my highly…

I would like to share my highly positive experience with Best Wallet, which has proven to be excellent on every level.
The support team is extremely responsive and professional, handling my inquiry efficiently and assisting me until I successfully received my Solaxy tokens.

A special thank you goes to Mr. Daniel for his outstanding support and clear communication. His dedication played a key role in resolving the issue promptly and smoothly.

I truly wish Best Wallet continued success and growth, and I look forward to seeing the platform evolve further while maintaining its high standards of reliability and security.

With full confidence, I highly recommend using Best Wallet and I’m excited for future opportunities, especially the upcoming Best Wallet (BST) token launch.

2025年7月3日
自発的なレビュー
5つ星のうち1の評価

Je confirme donc que c'est une énorme…

Je confirme donc que c'est une énorme escroquerie en bande organisée. Et le pire c'est qu'ils ont aucune gêne à nous dire qu'on s'est fait scamer, mais ce qu'ils ne disent pas c'est que c'est eux qui nous volent... Je suis d'avis de monter un collectif contre Best Wallet et plus particulièrement contre son président....

2025年7月2日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Philippe, could you please give us more details about the issue you are facing so that we can help you? Please contact us at contact@bestwallet.com and we'll address any concerns you may have!

5つ星のうち5の評価

Very swift response time from helpdesk!

The wallet is very basic and I don't know yet about their safety protocols. But their help desk was very quick to respond and kept responding swiftly until my issue was solved. An issue created by another platform. Not by best wallet. So kudos to them. Normally these online platforms never respond, so I was pleasantly surprised.

2025年7月1日
自発的なレビュー
5つ星のうち1の評価

Another scam wallet?

Has anyone been able to download this app from playstore in the last month? Waiting this long to download an app I have my assests in is highly ridiculous and unacceptable. I just hope I did not fall for a scam wallet.

2025年7月1日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Oluwatosin, unfortunately, this is something that’s outside of our control. However, we’d be more than happy to help you with any other issues or difficulties you’re experiencing with your Best Wallet app. Please feel free to share the details with us at contact@bestwallet.com, and our team will gladly assist you.

5つ星のうち1の評価

Best wallet ist die größte…

Best wallet ist die größte betrugswebsite die es gibt! Hab fast 2000Euro eingespeist und komm nicht mehr ran! Lasst bloß die Finger von der wallet!

2025年7月1日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Dieter! We’re really sorry to hear that you’re having a bad experience with our app. Please reach out to our Support team at contact@bestwallet.com — they’ll gladly help you with any difficulties you’re facing and make sure you get the assistance you need.

5つ星のうち1の評価

Finger weg

Finger weg, ist scam wie solaxy und der andere müll

2025年6月12日
自発的なレビュー
Bestwallet ロゴ

Bestwallet からの回答

Hi Dominik, please provide us with more information on the issue you've encountered. We'd be more than happy to help resolve any doubts, so please contact us at contact@bestwallet.com.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報