The Better Me support staff was INCREDIBLY helpful in figuring out how I accidentally subscribed to the same account twice. They agreed to partially refund my overpayments and offer a few months of... ãã£ãšèŠã
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i had a disagreement over payment with BetterMe.It was for being charged â¬135 for something. I did not get angry but explained how it would not be possible for me to have ordered what I had ordered f... ãã£ãšèŠã
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I apparently signed up for an introductory offer and was charged almost $20 a month for almost 2 years without any notification of continuing charges or available services. Not a single email, an SM... ãã£ãšèŠã
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Excellent quality of clothes. The bootcut leggings were made from a lovely soft material, far better than other brands I have tried. Very good customer service response time. Overall very pleased and... ãã£ãšèŠã
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Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem. Our website: https://betterme.world/
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Themistokli Dervi 39, 1st floor, Office 104, 1066, Nicosia, ãããã¹
- trust@betterme.world
- betterme-chair-yoga.com
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2026幎5æ6æ¥
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BetterMe Chair Yoga ããã®åç
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ع خاÙص اÙتØÙØ§ØªØ ÙرÙÙ BetterMe
quick and specific help
2026幎5æ1æ¥
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Overall
Overall, I had a very positive experience with BetterMe, especially with their customer support, which was responsive, helpful, and solution-oriented.
The only downside I encountered was the lack of synchronization between the browser and mobile app subscriptions, which can be a bit confusing from a user perspective.
Aside from that, Iâm satisfied with the service and the value it provides.
2026幎4æ27æ¥
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BetterMe Chair Yoga ããã®åç
Hello Nevena,
Thank you so much for leaving your comment ð
We gather such valuable feedback and do our best to improve services to make them more suitable for our beloved customers. Please feel free to email us whenever any additional feedback would like to be shared.
Our team is just one email away ðïž
Kind regards, team BetterMe
Customer Service
My email was responded to in a very reasonable amount of time. The response was easy to understand, professional, and most importantly resolved the issue.
2026幎4æ23æ¥
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BetterMe Chair Yoga ããã®åç
Hello Trish,
Thank you for your kind review of your experience with BetterMe. Your time and effort are greatly appreciated.
If you ever need any assistance, we would be more than happy to help ðïž
Kind regards, team BetterMe
I told them that I didn't order aâŠ
I told them that I didn't order a subscription and they refunded me money right away, no problem
2026幎5æ1æ¥
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BetterMe Chair Yoga ããã®åç
Hello,
We appreciate your feedback, and we are glad that you feel positive about your experience ðïž
Feel free to email us at any time if any help or advice is needed. Our team would be more than happy to assist.
Kind regards, team BetterMe
Excellent
I am so pleased that you understand & have given me what I asked for. I can seee itâs a great program!! ð
2026幎4æ30æ¥
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BetterMe Chair Yoga ããã®åç
Dear Susan,
We are so pleased to know that you've enjoyed your recent interaction with our team ðïž
We are always so happy to help with any questions or requests. Feel free to contact us again if any assistance is needed.
Kind regards, team BetterMe
Un excellent service rapide etâŠ
Un excellent service rapide et courtois.
Merci pour votre support exemplaire.
2026幎4æ24æ¥
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BetterMe Chair Yoga ããã®åç
Bonjour Marielle,
Nous vous remercions chaleureusement pour votre commentaire concernant votre récente expérience.
Notre équipe est à votre disposition pour toute assistance. Nous sommes ravis d'apprendre que votre demande a été prise en compte.
N'hésitez pas à nous contacter par e-mail si vous avez besoin d'aide.
Cordialement, L'équipe BetterMe
BetterMe Chair Yoga ããã®åç
Hei Jan,
Tusen takk for at du la igjen kommentaren din. Vi er sÃ¥ glade for Ã¥ hÞre at opplevelsen din har vÊrt god. Vi setter pris pÃ¥ tiden og innsatsen din ðïž
Med vennlig hilsen, team BetterMe
i had a disagreement over payment withâŠ
i had a disagreement over payment with BetterMe.It was for being charged â¬135 for something. I did not get angry but explained how it would not be possible for me to have ordered what I had ordered from them. They kindly and patiently wrote back within 24 hours to explain what happened and said they would reimburse me within 5-10 days. I grumbled to myself that there was little chance of that happening. I was wrong...they reimbursed me within 24 hours!
2026幎4æ27æ¥
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BetterMe Chair Yoga ããã®åç
Hello,
We greatly appreciate your letting us know that your request has been successfully resolved.
Whenever any help is required, our team would be more than happy to assist and share advice ðïž
Kind regards, team BetterMe
Il programma di allenamento Ú completoâŠ
Il programma di allenamento Ú completo e diversificato. Quando ho chiesto il rimborso purtroppo causa malattia, il servizio clienti Ú stato molto comprensivo.
2026幎4æ27æ¥
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BetterMe Chair Yoga ããã®åç
Ciao Monica,
Grazie mille per aver lasciato questo commento.
Siamo sempre lieti di rispondere a qualsiasi domanda. Apprezziamo molto il tuo gentile feedback sull'app e sul nostro servizio.
Cordiali saluti, il team di BetterMe
The Better Me support staff was GREAT!
The Better Me support staff was INCREDIBLY helpful in figuring out how I accidentally subscribed to the same account twice. They agreed to partially refund my overpayments and offer a few months of free subscriptions to make things right.
Not only do I love the Better Me workout routines, but their support staff truly cares about the satisfaction of their customers. Thank you!
2026幎4æ10æ¥
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BetterMe Chair Yoga ããã®åç
Hello Virginia,
We greatly appreciate your comment regarding your recent experience.
Your satisfaction is our priority. And we are glad that we could help you effectively.
If there is anything else that we can do for you, feel free to contact us via email at any time.
Kind regards, team BetterMe
I am m an older woman who's disabledâŠ
I am m an older woman who's disabled and going through a hard time. I needed to cancel my subscription and they were very kind to me and I appreciate it. It's becoming a hard world but it was very nice to have such a pleasant experience. Thank you what's going on
2026幎4æ23æ¥
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BetterMe Chair Yoga ããã®åç
Dear Debbie,
Thanks a lot for sharing this feedback with other users and us. Whenever any questions arise, our team is always at your service!
Kind regards, team BetterMe
A good company
I could not be more humble about this company. I made a misstake to take this program. They paid me back all the money I paid. Highly recommended from me.Thank you
2026幎4æ23æ¥
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BetterMe Chair Yoga ããã®åç
Hi Lena,
Thank you so much for your feedback!
We always do our best to help our users in any way we can. If you decide to try BetterMe again in the future, we are just one email away.
Kind regards, team BetterMe
Better you: Another Introductory Offer Trap
I apparently signed up for an introductory offer and was charged almost $20 a month for almost 2 years without any notification of continuing charges or available services. Not a single email, an SMS, or any type of notification. I'm sure there are thousands of people who are unaware of charges to their debit card (which are uninsured unlike creditcards) that Better Me racks up. Even after I realized that I'd been paying so much for 2 years, the process of cancellation was quite difficult. They even have a mechanism which makes you repeatedly cancel over and over again, then require a another confirmation by email. Skip a step and you're back in their payment loop! Devious!!!
2026幎4æ24æ¥
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BetterMe Chair Yoga ããã®åç
Hello Randy!
Thank you for your feedback.
Please be informed that an automatic subscription is a default option. All our plans are based on subscriptions. This information is highlighted both before the first payment and also after the payment in your purchase confirmation letter. Please, reach out to us with a request at trust@betterme.world and mention that you left feedback on Trustpilot, or, alternatively, provide us with your email address, as we have requested this information via Trustpilot. This way we will determine how we can provide you with a solution. Thank you for your understanding!
Kind regards, Team BetterMe
Gentilezza e cortesia
Ho avuto necessità di interrompere il mio abbonamento e il mio desiderio Ú stato immediatamente esaudito senza problemi, con gentilezza e disponibilità !
2026幎4æ20æ¥
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BetterMe Chair Yoga ããã®åç
Ciao Filomena,
Grazie mille per aver valutato i nostri servizi e per aver lasciato il tuo commento ðïž
Per qualsiasi domanda, il nostro team sarà lieto di assisterti. Non esitare a contattarci via email.
Cordiali saluti, il team BetterMe
Excellent quality of clothes
Excellent quality of clothes. The bootcut leggings were made from a lovely soft material, far better than other brands I have tried. Very good customer service response time. Overall very pleased and highly recommend this business, thank you.
2026幎3æ11æ¥
èªçºçãªã¬ãã¥ãŒ
BetterMe Chair Yoga ããã®åç
Dear Carly,
Thank you so much for leaving your wonderful comment. We are so happy to know that your experience has been pleasant. We appreciate your time and effort ðïž
Kind regards, team BetterMe
I didnât sign up for a subscription
I didnât sign up for a subscription. I only wanted the first plan, of which I havenât used yet. I called to cancel the subscription and was told it had been canceled. A couple days later I received an email to cancel my subscription but was taken to a website that was very confusing. Better Me didnât help me at all.
2026幎4æ22æ¥
èªçºçãªã¬ãã¥ãŒ
BetterMe Chair Yoga ããã®åç
Hello!
Thank you for your feedback.
We regret to hear about your experience with us. Please be informed that an automatic subscription is a default option. All our plans are based on subscriptions. We want to learn more about your situation and make things right. Please, reach out to us with a request at trust@betterme.world and mention that you left feedback on Trustpilot, or, alternatively, provide us with your email address, as we have requested this information via Trustpilot. This way we will determine how we can provide you with a solution. Thank you for your understanding!
Kind regards, Team BetterMe
Helpful n practical customer service
Response provided clear steps (with links) to cancel subscription.
Pleasant, gracious and no fuss steps to cancellation.
Offer to reduce subscription rates came as a surprise, which I took up.
2026幎4æ16æ¥
èªçºçãªã¬ãã¥ãŒ
BetterMe Chair Yoga ããã®åç
Hello Margaret,
Many thanks for sharing your kind feedback ð
Our team strives to assist users and ensure their experience is smooth and pleasant.
So if any further questions arise, feel free to contact us anytime.
Kind regards, team BetterMe
BetterMe Chair Yoga ããã®åç
Dear Maria,
We appreciate your feedback, and we are glad that you feel positive about your experience ðïž
Feel free to email us at any time if any help or advice is needed. Our team would be more than happy to assist.
Kind regards, team BetterMe
BetterMe Chair Yoga ããã®åç
Ciao,
Grazie mille per aver lasciato un commento sul nostro servizio.
Siamo sempre lieti di aiutarti per qualsiasi domanda o richiesta ðïž
Cordiali saluti, il team BetterMe
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