B Free Australia レビュー 

57
TrustScore 5段階評価の3

3.1

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Don't BUY! Have changed sizing (Magic Shaper Tank), quality of item, length & sizing - Often send the wrong garment. Have 15 and no 2 are the same. Complained and they sent a refund and told me i coul... もっと見る

5つ星のうち1の評価

I bought a size small strapless breastfeeding bra and the sizing was terrible. It was so tight and suffocating, definitely smaller than XXS. Yet the cups were DD size. The quality and packaging was li... もっと見る

5つ星のうち5の評価

Amazing quality and comfort I’ve had a really positive experience with B Free Intimate Apparel. The products are beautifully made, comfortable and feel great to wear. I was especially impressed wit... もっと見る

5つ星のうち5の評価

I recently purchased multiple items from the 100% cotton range, including high cut underwear, long pants, long sleeves, and tank tops. I am absolutely in love with these pieces. The Cotton range has... もっと見る

企業情報

  1. ショッピング・ファッション

当該企業による記述

B Free Australia is an apparel and intimates company based in Melbourne. Our brand value involves creating create comfortable, quality intimates that meet the needs of the everyday woman. Our products are based on what women truly want - flattering, comfortable pieces that are essential in any wardrobe. We achieve this by investing in creating the perfect basics based on customer feedback and through extensive fittings anf wear trials on women of all sizes and body types.


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3.1

まあまあ

TrustScore 5段階評価の3

57件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 11%に回答しています

通常1カ月以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(57)

過去12か月のレビュー数: 18

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5つ星のうち1の評価

Don't BUY. Changed sizing/quality

Don't BUY! Have changed sizing (Magic Shaper Tank), quality of item, length & sizing - Often send the wrong garment. Have 15 and no 2 are the same. Complained and they sent a refund and told me i could have the skin coloured as they are made smaller. Often refund and then cancelled refund label.

2026年7月28日
自発的なレビュー
5つ星のうち5の評価

Amazing quality and comfort

Amazing quality and comfort

I’ve had a really positive experience with B Free Intimate Apparel. The products are beautifully made, comfortable and feel great to wear. I was especially impressed with the quality and thoughtful design. The customer service was also lovely and the whole experience, from ordering to receiving the products, was smooth and easy. I’m really happy with my pieces and would definitely recommend B Free to others!

2026年7月17日
自発的なレビュー
5つ星のうち1の評価

Temu quality for a big price

I bought a size small strapless breastfeeding bra and the sizing was terrible. It was so tight and suffocating, definitely smaller than XXS. Yet the cups were DD size. The quality and packaging was like if it came from Temu, it’s embarrassing. Shipping took two + weeks. What a waste of money and they don’t offer refunds. I’m surprised they are operating as well as they are. I will never buy from them again, Shein or Temu would be better quality.

2026年8月4日
自発的なレビュー
5つ星のうち2の評価

I bought 2 wireless bamboo bras for big…

I bought 2 wireless bamboo bras for big boobs and was excited to try them. Nice colours and the fabric felt soft. Unfortunately they were both horrible to wear and annoyed me all day. Wandering pads, the fabric stretches out and sags within a couple of hours so the bra is not supportive. The underband feels scratchy. I'm a 14H and I bought the M/L as per their size guide.

2026年6月30日
自発的なレビュー
5つ星のうち5の評価

Breastfeeding Friendly!

I tried two maternity / nursing bras and loved them both. One was the cushion strap and the other was the bamboo padded bra. They are both so comfortable. I really like to wear the cushion strap over night as there’s a little less support / no padding compared to the bamboo one as that has padding so I personally find more day time suitable. Although both can be day to night. I also tried the strapless compression bra and whilst not breastfeeding specific is able to be used while feeding due to the silicon band on the top that holds it in place. This bra has a good level of compression and feels so smooth and supportive.

2026年6月30日
自発的なレビュー
5つ星のうち1の評価

No refunds. The tummy bands were unwearable.

The tummy bands were unwearable, like 1950's corsets with no way to actuallly pull on over the hips. The site said they are happy for returns, but hid that they refuse to give refunds and you are stuck with exchanging for more nasty underwear that won't fit. Don't get ripped off.

2026年5月11日
自発的なレビュー
5つ星のうち1の評価

SCAM!

This website is a scam! I purchased the bamboo tights and they are absolutely not as described. Cheap, poor quality, tacky see thru crap! I am entitled to a refund as the item is not as advertised. They will not refund me and are offering me a store credit (less a $10 admin fee to return) to buy some more of their cheap poor quality crap. I am currently in the process of having the charge reversed by my bank as this company is a scam - if you are reading this because you are also a victim to this scam, please apply for a change reversal through your bank if this horrible company are refusing to refund.

2026年5月1日
自発的なレビュー
5つ星のうち5の評価

Always a pleasure to deal with it

Always a pleasure to deal with it. Their customer service is amazing. Have loved every experience I’ve had with them. Would definitely recommend. All great reviews on the product. Great quality and lovely material.

2026年4月24日
自発的なレビュー
5つ星のうち3の評価

Not very satisfied

I bought 2 items, the The Double support Full Bust Bamboo padded strapless bra thinking it would support my size 12 HH boobs when I needed to wear a strapless bra. It does not support someone with a smallish back with large cup size breast. I would imagine if you were simply a large size overall ie. Boobs were in proportion to back width...yes possibly, but not in my case. Still I can wear this with the clear straps so not a bad purchase.
My 2nd purchase was a Allover Tummy & Thigh firm control shaping shorts which doesnt hide bulges. It does stay up without rolling down but does nothing for hiding bulges.

2026年3月28日
自発的なレビュー
5つ星のうち1の評価

Could not make a review and bad quality

I purchased a product which was poor quality and when I tried to make a review via the website it did not allow me to do so even when I logged into my account. I then contacted the company to try and get them to give me access to make a review since there are so many reviews on the website with ‘5 stars’. They first told me an incorrect way of making a review (which I tried several times and it did not work). Then they advised me that I was supposed to get a link to review the actual product (which I did not receive) and then when I asked them to re send the link they did not respond back to me.

It’s been several emails back and forth as all I want to do is make a review and warn other customers that their product is not ‘5 stars’ at all and all of this makes me question their ‘verified reviews’ on their website as it was impossible for me to actually make a review even through I was a legitimate customer.

I am making a report to ACCC, hopefully they can ensure that the reviews on the website are real and that real customers are able to actually review.

2026年2月25日
自発的なレビュー
5つ星のうち5の評価

So comfortable

Fast delivery of the cotton rich bralette. This is exactly what I’ve been looking for. It’s really comfy for relaxing and wearing to bed. I will be ordering more.

2026年1月15日
自発的なレビュー
5つ星のうち5の評価

Wonderful customer service from Grace

Grace was so helpful and very professional! Thank you so much! 😀

2025年12月1日
自発的なレビュー
B Free Australia ロゴ

B Free Australia からの回答

Thank you so much for your lovely review, Amanda! We’re delighted to hear that Grace was able to support you and make your experience such a positive one.💛

A big thanks from all of the B Free Team!

5つ星のうち5の評価

All round great experience

Helpful team, products are genuinely comfortable and exceed expectations. I was very cautious to spend money online for a product I couldn’t touch, and these are literally worth it! Love them

2025年11月29日
自発的なレビュー
B Free Australia ロゴ

B Free Australia からの回答

Thank you so much for your lovely review, Samantha! We’re so glad to hear that our team was able to help and that your pieces feel genuinely comfortable and even better than expected. It means a lot that you took a chance on us, especially when shopping online can feel uncertain, and we’re thrilled that your items were worth it! 💛

A big thanks from all of the B Free Team!

5つ星のうち1の評価

Poor quality

I got the cotton rich, low rise briefs (7 pack) from b free. When I received these last year I thought they were so pretty, however, I was a little confused to find that the material for the black ones were different to the other colours. The black ones were thinner, but more comfortable and stretchy. The other colours were a thicker and less stretchy material which was often uncomfortable for me. Right now, the tags have all fallen off the undies, the lace is fraying and the black ones are getting holes in the front. I’ve lost weight so I’m definitely not stretching them, but I’m quite disappointed that my Kmart undies outlast these ones by years… I wouldn’t recommend.

2024年12月1日
自発的なレビュー
B Free Australia ロゴ

B Free Australia からの回答

Thank you for taking the time to share this detailed feedback. We’re really sorry to hear that your briefs haven’t held up the way they should. This isn’t the experience we want for anyone, and we completely understand how disappointing it must feel, especially when comfort and longevity are so important.

There can be slight differences in feel between colours due to the dyeing process, but the overall stretch and quality should still be consistent across the pack. The issues you’ve mentioned with fraying, tags coming off and early wear are definitely not expected, and we’d really like to look into this further for you.

If you’re open to it, please reach out to our customer care team (contact@bfreeaustralia.com.au) with your order number or any photos. We’d love the chance to review this properly and help find a resolution.

Thank you again for bringing this to our attention, honest feedback like yours helps us improve.

5つ星のうち1の評価

BLOODY USELESS

Inconsistency in sizing. I order actual bras (clip in the back) and Crop top bras. The bras were awful! Crop tops are suffice.
Annoyed you can't get a refund and only offer exchange or store credit so requested an exchange for some tanks/singlets but I had to pay another $10 to get the return label emailed to me. I have now been waiting about 6wks for the exchange to be processed and tanks received. Online chat seems to be never available and tell you that they'll reply via emial. Never happens but I do get some correspondence on the online chat out of hours but they keep wanting me to pay another $10 for the exchange which I've already done. I have now sent them a very long email demanding full refund of the products I returned and the $10 I had to pay.

2025年9月30日
自発的なレビュー
5つ星のうち5の評価

HIGHLY RECOMMEND

Grace went above and beyond to help me with my query and make me feel more comfortable about my purchase and their products.

2025年8月27日
自発的なレビュー
B Free Australia ロゴ

B Free Australia からの回答

Thank you so much for your lovely review! We’re really happy to hear that Grace was able to support you and help you feel confident with your purchase and our products. Making sure every customer feels comfortable and well-looked after is exactly what we aim for.

A big thank you from all of us at B Free! 💛

5つ星のうち5の評価

Extremely helpful, 10/10 experience

Extremely helpful with a return request!

2025年8月25日
自発的なレビュー
B Free Australia ロゴ

B Free Australia からの回答

Thank you so much for your wonderful review! We’re really glad to hear you had such a smooth experience with your return, making things easy and stress-free for our customers is always our priority 💛

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