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Bicton Travel レビュヌ 

367
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TrustScore 5段階評䟡の2

2.2

旅行代理店
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5぀星のうち1の評䟡

Not a good experience with Karen at Bicton travel. Our concerns were brushed aside when raised. Very defensive , she just didn’t seem interested! We read many reviews before we went to this travel... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Thanks so much Bicton for your reply (sorry, couldn't address you as you did not leave a name/contact). I did not cancel (but, as you say, the cruise was cancelled). I asked for a refund. I thought th... もっず芋る

5぀星のうち3の評䟡

Comparing to other travel agents, Bicton Travel is very average . Nothing outstanding.

5぀星のうち5の評䟡

Excellent customer service. One thing I will mention though. When Jasmine tried to email us our account, she had written down our email incorrectly. She kept getting bounce backs. Instead of calling u... もっず芋る

䌁業情報

  1. 旅行代理店

圓該䌁業による蚘述

In 1998 Bicton Travel, a family-owned West Australian owned and operated travel agency, began sharing its passion and expertise in luxury travel. Founded by Carole Smethurst and her son Phil Smethurst, what started with a team of two has steadily grown to become Australia’s most awarded travel agency. Not a claim we take lightly. No other agency can claim the number of professional awards that Bicton Travel has won. Today, we remain a WA-based Family run company operating from our offices in Bicton, Western Australia. We are proud members of Independent Travel Group, Cruiseco, Virtuoso, CLIA (Cruise Lines International Association) and are committed to ongoing AFTA (Australian Federation of Travel Agents) ATAS accreditation. Booking with an ATAS accredited agent means you’re in safe hands and can travel with confidence. Further details about ATAS accreditation and what this mean can be found HERE In 2016 Carole Smethurst was inducted into the CLIA Cruise Hall of Fame for her service to the cruise industry. The CLIA Hall of Fame Award is a formal recognition to honour an individual whose efforts and accomplishments represent a significant contribution to or noteworthy achievement that has positively impacted the development of the cruise industry.

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2.2

期埅以䞋

TrustScore 5段階評䟡の2

367件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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2.2

すべおのレビュヌ

(367)

過去12か月のレビュヌ数: 0件

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5぀星のうち5の評䟡

Our APT holiday

Our APT holiday was everything as described by our consultant Jen Parker and more. We enjoyed it very much and look forward to dealing with Bicton Travel again

2019幎6月21日
自発的なレビュヌ
5぀星のうち4の評䟡

Helpful and knowledgable.

Helpful and knowledgable.
Where other travel agents purported to be " experts" they did not have the depth of knowledge I found at Bicton travel.
My booking is for a 10 day cruise with my extended family members - 10 passengers.

2019幎6月7日
自発的なレビュヌ
5぀星のうち5の評䟡

I usually deal with the same agent at


I usually deal with the same agent at Bicton Travel. He remembers me even at functions where there could be a crowd of people. I find that as soon as I contact my agent he knows my preferences and will give some alternatives for me to consider. Initially I do my own research for cruises and prices and Bicton has always been able to better the prices (or offer me a good obc instead).of other agencies. It is great that they are located in the same state as my residence, and of course the same time zone as me (which is very beneficial during summer when the eastern states are three hours ahead of WA.)

2019幎6月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Fiji Cruise

Thank you to Dani for all her help in organizing our cruise to Fiji. She was most professional and a delight to do business with.

2019幎6月5日
自発的なレビュヌ
5぀星のうち5の評䟡

After trying to book a cruise with 2


After trying to book a cruise with 2 eastern states companies online and having all kinds of setbacks we personally went to Bicton Travel and had our complete cruise and flights organised within one and a half hours. No bother No fuss just good old fashioned personal service. Thanks Rodrigo and Bicton
Des and Chris Barnett

2019幎6月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Jasmine was brilliant on resolving


Jasmine was brilliant on resolving barriers to our trip plans. She made the trip easier with her suggestions and amendments to travel options and hotels. She also prevented an airline booking disaster when Thai airways thought it was a great idea to take the next leg of a journey when our aircraft had already departed. We have relied on Bicton Travel for our numerous trips over a few years and find them reliable and responsive.

2019幎6月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Great people to deal with.

I have used the services of Bicton Travel two times,and on both occasions i found them to be very efficient and competitive with there prices and would have no problem to recommend them.
Warren.

2019幎6月4日
自発的なレビュヌ

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