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BigGrassField.com レビュヌ 

305
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TrustScore 5段階評䟡の4.5

4.7

アりトドア衣料・甚品店
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5぀星のうち5の評䟡

I lost my previous water bottle, I have found the Coghlan's one excellent, and was very pleased to find a not-expensive replacement. It arrived quickly and safely. Thank you.

5぀星のうち5の評䟡

The Primus LiTech Hard Anodized Aluminium Trek Kettle is a fantastic piece of kit. Lightweight yet sturdy, it’s clearly built for the outdoors and handles camp cooking with ease. The hard anodized fin... もっず芋る

5぀星のうち5の評䟡

After work 'accidentally' threw out my trusty old DukJug when they were reorganising desks during lockdown, I couldn't find anywhere in the UK still stocking them so I could buy a replacement.... もっず芋る

5぀星のうち5の評䟡

Very impressed with the speed in which my order was dispatched. Very pleased with the item and the efficiency of the company. Thank you.

䌁業情報

  1. アりトドア衣料・甚品店
  2. キャンプ甚品店

圓該䌁業による蚘述

Quality kit for outdoor adventures at BigGrassField.com, we stock the best brands including Exped, Primus, Coghlan's, GSI Outdoors, Thermos Gear Aid, HydroPak and more.

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4.7

優良

TrustScore 5段階評䟡の4.5

305件のレビュヌ

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4.7

すべおのレビュヌ

(305)

過去12か月のレビュヌ数: 30件

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5぀星のうち2の評䟡

Unable to keep liquid hot.

Delivery was in line with my expectations and the price was fair. Unfortunately the product was well below my expectations. I needed a flask to hold water hot for 12 hours each day. I expect a reasonable drop in temperature over the course of the day but this flask has very poor heat retention. The cover has no insulation at all. My previous flask has an insulated cap and an insulated cover over that. It maintained the temperature over the whole day. Other problems are the diameter is too big and impossible to hold safely with one hand, it needs two hands to use the pourer as intended. The handle on the top is okay for carrying but if you use it when pouring the pourer cap fouls on your knuckles. I hate waste and this item is a complete waste of my money.

2026幎8月12日
BigGrassField.com ロゎ

BigGrassField.com からの回答

Hi George, I’m sorry to hear that you were disappointed with the Thermos Icon flask and that it didn’t meet your expectations, particularly when you needed it to keep water hot throughout the day. The particular Icon model you ordered is designed for both food and liquids, which does make it larger than some other flasks. However, the heat-retention performance you describe does not sound right, and it is possible that the flask is faulty. Please contact our customer service team, who will be happy to look into this for you and arrange either a replacement or a refund. Best regards, Stuart

5぀星のうち3の評䟡

Poor Quality Control

I ordered an aluminium camping mug. It arrived with both scratches and dents. I was given a 50% discount because of this but I would have expected such defects to have been picked up on during picking and packaging. Quality control was poor.

Shipping and comms were fine.

2026幎7月8日
BigGrassField.com ロゎ

BigGrassField.com からの回答

Hi, I’m sorry that the mug arrived with scratches and dents. I agree that defects like these should ideally have been picked up before the item was dispatched, and I’m disappointed that this wasn’t the case. Unfortunately, as the mug was an end-of-line item, we weren’t able to offer a replacement, but I’m glad we were able to provide a 50% discount to reflect its condition. Thank you for your understanding, and I’m pleased to hear that the shipping and communication were otherwise up to standard. Best regards, Stuart

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