Great selection, terrible people. The wrong zip code got entered during checkout and it was not flagged like on most modern websites. I waited weeks for the arrival, but when the tracking code said... もっと見る
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Customer service is everything. Big top shirt shop has very poor support. DONT BUY if you think you may return. Their policy is ridiculous. 21 days, and you can’t return anything that was expedited…um... もっと見る
企業が回答しました
I see all the bad reviews but I didnt have nothing bad ordered 4 long sleeve shirts the only complaint and reason I put 4 is cause I ordered 4 Large or so I thought got 3 Large 1 XS but when I looked... もっと見る
企業が回答しました
I ordered three light heather gray sleeveless shirts and couldn’t be more pleased. The color and material blend (90/10) cotton polyester was exactly what I wanted and the price and quality of the sh... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Corporate Apparel, Employee Uniforms, Screen Printing, Embroidery, Trade Show, Restaurant, Hospitality, Dealership, Golf Course, Country Club, Schools
連絡先
3.4
まあまあ
112件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 90％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shirts were as described and appear to…
Shirts were as described and appear to be of good quality. Very happy with them.
2026年2月3日
自発的なレビュー
We ordered 3 sweatshirts
We ordered 3 sweatshirts, different colors. The quality was better than most today (not made in China) and they arrived in a reasonable time. Would do business with them again.
2026年1月7日
自発的なレビュー
Exceeded my expectations.Was so happy to receive this well made…
Was so happy to receive this well made cotton hoodie. Nice and warm, roomy, love the cozy feeling and the pouch. I would definitely recommend and purchase another one.
2026年1月7日
自発的なレビュー
Happy Husband
I bought 4 shirts for my husband for Christmas and he absolutely loves them! I will most certainly buy more of them for him!! Thank you
2025年12月22日
自発的なレビュー
Very soft and light weight when I wear
Very soft and light weight when I wear. I will recommend it.
2025年12月25日
自発的なレビュー
Quality subpar and horrible customer service…
Shirts look totally different in pics than online - material, quality etc subpar. But the worst is their RUDE and condescending customer service. Stay far AWAY from this company.
2025年12月19日
自発的なレビュー
bigtopshirtshop からの回答
Attached is a link to our email communications with Mrs. Sara Greene.
https://www.bigtopshirtshop.com/pages/sara
We ordered $600 of shirts and zipper…
We ordered $600 of shirts and zipper jackets for the company . Every single one of the long sleeve shirts came in with one arm longer than the other . The short sleeve shirts collars look like they were all different sizes. Asked for replacement or anything else , they said no because they are embroidered . So I guess they will end up in the trash. We have ordered many times . Never had any major issues . Small things. This order is horrible and they don’t want to do anything about it .
THANK FOR THE RESPONSE. All the long sleave shirts were defective. One sleave is longer than the other.
2025年12月22日
自発的なレビュー
bigtopshirtshop からの回答
Maja from 904 Cars in Jacksonville ordered custom shirts for their company. Upon arrival Maja contacted us via live chat stating she did not prefer the fit of the mediums (too small) and wished to return them. We informed Maja that shirts already embroidered with her logo cannot be returned.
Maja ended the chat and returned a short time later started a new chat (likely hoping for another agent) asking to return the items because they were defective. We informed her that is was not likely or even possible that 30 shirts from three different brands/manufacturers would all be defective. We did offer to replace any garment that was defective. Of course replacements of the same shirt would not be satisfactory because the actual issue is the shirts were smaller than they would prefer - not that they are defective.
Maja returned a 3rd time and became verbally abusive and belligerent at which time we wisher her a Merry Christmas and ended communications with her.
Pro Tip - If you have never seen or worn a particular garment - order a sample to check for fit before placing a large order with your logo embroidered.
Pro Tip 2 - Rather than tossing away garments that do not fit - keep them around for future employees or giveaways.
Russell Athletic Sweatshirt 🙂
Russell Athletic Sweatshirt is perfect for cool mornings. Comfortable, semi-loose fit. Great value for the price.
2025年12月17日
自発的なレビュー
DO NOT ORDER CUSTOM EMBROIDERY FROM THIS COMPANY
I have ordered embroidered shirts from this company before for my company. We upgraded our company from an LLC to an S Corp and so I ordered another custom order with the updated logo. I placed the order, sent in the new logo, and approved the UPDATED LOGO. When I received the order, they had used the wrong logo, and when I brought the error to their attention, they said it was my fault for not mentioning the logo had changed, and that somewhere in their fine print they say they may use old logos. What the actual heck? They offered me no solution, no replacements, and not even a discount on future orders. I will NEVER USE THIS COMPANY AGAIN and will make sure to spread the word to all small business owners!
2025年10月26日
自発的なレビュー
bigtopshirtshop からの回答
Hello Jennifer Sapp/Vigilance Development Group
The following information was provided to you in the order confirmation sent to you on 9/26.
"If you are a returning customer, your logo will be printed identically to your previous purchase unless specific changes are requested."
Your order was completed with the logo you have previously approved and delivered on October 11th.
Unfortunately we were notified on 10/27, 16 days after delivery, that changes were needed to the logo on file. We would have been happy to remove "LLC" from your logo had that been communicated to us anytime prior to the completion of your order.
Additionally, a new logo was not approved by you - for this order. Had you requested changes to the logo on file we would have sent a revised sew-out for you to review and approve. We would not have completed your order - with the requested changes - until we had written approval to proceed.
Look no further
These are the shirts professional people wear under T-shirts & scrubs
2025年10月10日
自発的なレビュー
Polo Shirts with pocket
Great polo Shirts with pockets in a variety of colors and size fits
2025年9月17日
自発的なレビュー
Best Tshirts I’ve bought so far The tshirts were much better quality…
The tshirts were much better quality than I expected, they’re thicker cotton, super comfortable and durable, the price was much cheaper than when I got to discount store like Ross and are much better
2025年9月26日
自発的なレビュー
Polo shirt
Quality shirts and proper sizing for the price. Quick turn around time for shipping which was much needed. Will continue to use Big Top Shirts for our needs!
2025年9月15日
自発的なレビュー
I ordered matching shirts for my three…
I ordered matching shirts for my three sons to wear to my wedding. The shirts are great! Great color, breathable, true to size. I highly recommend
2025年9月20日
自発的なレビュー
Didn't receive order and poor customer…
Didn't receive order and poor customer service
2025年9月8日
自発的なレビュー
bigtopshirtshop からの回答
Hello Bre-
As communicated in our previous email exchange, the tracking information we provided to you shows your package is currently in transit. If your package does not arrive we are able to start a claim with the carrier once they have had the package for 20 days.
If the package does not arrive by the end of day on 9/9, we can start a claim with the carrier, at which time they may locate and complete delivery. If they do not locate and complete delivery, you will be eligible for a refund OR replacement - your choice.
Sleeveless shirts
I ordered three light heather gray sleeveless shirts and couldn’t be more pleased. The color and material blend (90/10) cotton polyester was exactly what I wanted and the price and quality of the shirts was excellent.
Highly recommend!
2025年8月8日
自発的なレビュー
I also never received my package and…
I also never received my package and customer service was NO help and blamed my neighbors. Refused to replace ($40). Rude response received from customer service when I complained. Buy your T-Shirts elsewhere! UPDATE: Typically company’s response to this review is inaccurate. Delivery confirmation was a picture of my condo building (I think), with no indication of address or picture of actual package. I reiterate, buy elsewhere!
2025年8月26日
自発的なレビュー
bigtopshirtshop からの回答
Hello Deb Osterman. As detailed during multiple emails, UPS has delivered your package to the address you provided us. UPS provided a photo of the delivery at your location. While we are certainly responsible for getting your order to your location, which we did, we are not responsible for what happens to your order after delivery is confirmed completed. If you have an issue with thefts at your apartment complex, you can make arrangements with UPS to require a signature with delivery.
Great Shirts
Excellent quality and great wash and wearability. This product is long lasting and looks professional. I would highly recommend to anyone looking for a durable, high quality and nice looking work wear. Quick shipping too!
2025年8月11日
自発的なレビュー
bigtopshirtshop からの回答
Thanks for taking the time to share your experience with our company, Sonja. It really helps other customers to know what to expect when they choose us for their company needs. We'll be here for you next time you need anything!
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