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Bikmo レビュヌ 

529
•
TrustScore 5段階評䟡の3.5

3.6

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

My two-year-old electric bike was stolen from a subway station where it was locked. Bikmo Team has been great in evaluating and paying me the full value of my bike as the police do not give me any ho... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Super schlechter Kundenservice bzw fast keine Kommunikation . Es wurde im. Juli ein Schaden gemeldet und bis jetzt nur 1 Ticket bekommen. Man sollte ein Kostenvoranschlag einreichen und diesbezÃŒ... もっず芋る

5぀星のうち5の評䟡

Bikmo were very efficient in paying out insurance for my stolen bike. They responded fast and the paperwork requirements were easy to deal with. I have no hesitation in reccomending them.

5぀星のうち5の評䟡

I’ve made two claims with Bikmo, and my experience has given me real confidence in their service. My first claim was handled well, but the team were absolutely brilliant with the second. They were... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自転車保険䌚瀟
  2. ・
  3. スポヌツ保険䌚瀟
  4. 旅行保険䌚瀟

Bikmo に぀いお

圓該䌁業による蚘述

Bikmo exists to protect the world's riders and the places we ride. Our award-winning cycle insurance and travel insurance are designed to protect your passion, and our team is made up of cyclists who ride, race and commute – so whether you're getting a quote or making a claim, you're always talking to someone who gets it.

Whatever you ride – road bike, mountain bike, e-bike, gravel bike, cargo bike or something custom-built – our cover protects the things that matter most to riders: theft, accidental damage and vandalism, with worldwide cover and your kit and accessories included. And with no depreciation on payouts, you're covered for the value you've insured. Heading further afield? Our cycling-specific travel insurance protects you, the rider, wherever the road or trail takes you.

We provide cycle insurance across the UK, Ireland, Germany and Austria – because more people riding more often makes the world a better place. Alongside cover for riders, our cycle business insurance protects the bike shops, tour operators and community groups that keep cycling communities going strong.

We believe caring for riders and the planet go hand in hand. As a certified B Corp and 1% for the Planet member, we turn our business into impact – supporting projects that keep trails, roads and wild places thriving.

Our promise to riders

No depreciation. No claim penalties. No hidden costs.


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3.6

たあたあ

TrustScore 5段階評䟡の3.5

529件のレビュヌ

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(529)

過去12か月のレビュヌ数: 158ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Easy site to navigate

Easy site to navigate, great communication.Policy straight foreward . Best prices and peace of mind being insured everytime i ride my ebike.5 stars Bikmo .

2026幎3月7日
Bikmo ロゎ

Bikmo からの回答

Thanks for the 5 stars! We're so glad we can provide that peace of mind every time you're out on your e-bike.

5぀星のうち5の評䟡

Excellent Service and value!.

Excellent Service and value!.. I've used Bikmo for my e-bike insurance since 2020 and they've been great. Monthly payments were low and I've had a few issues which were all resolved and settled quickly.
And after my recent issue with an attempted theft that left my bike inoperable, the advisor (Tom Johnson) was helpful, friendly and quick to help me with my claim.
I'll be getting another bike asap and will be using Bikmo again. - Highly reccomended :)

2026幎3月10日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thanks for the review! We're pleased to have sorted your claim and that you can get back riding soon.

Ride safe,
Team Bikmo

5぀星のうち5の評䟡

Recommended by a fellow MTBiker

Recommended by a fellow MTBiker, got a good price with the referral link, good information regarding the correct price evaluation of the buke and important information before committing.

Asked a few questions to the customer service team and they were also very helpful.

No regrets and seriously recommended

2026幎3月3日
Bikmo ロゎ

Bikmo からの回答

Thank you for the 5-star review! If you have any further questions, please reach out to the team and we'll be happy to help.

Ride safe, 
Team Bikmo

5぀星のうち5の評䟡

Could not have asked for a better


Could not have asked for a better service. Put the bike in for a service and the technician noticed a crack in the frame (so refused quite rightly to service it). Put in a claim with Bikmo on Monday and my claim was approved in full on Tuesday. Setting up credit with a retailer of my choice so I can buy a replacement. Excellent service

2026幎3月3日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

It’s great to hear that we handled your claim so quickly! 

We're thrilled you're already on your way to getting a replacement. Enjoy picking out your new ride, and we look forward to hearing that you are back on the road soon.

5぀星のうち1の評䟡

When filling out register doesn't ask


When filling out register doesn't ask about ccj you need find that hidden bit of information in the small print seeming as is such a big deal to them should clearly be asked when sighing up my 20 year old ccj I had because my detail where stolen once and used fraudulently meant I did not qualify luckily I went through the small print after and spotted that important part

2025幎10月15日
Bikmo ロゎ

Bikmo からの回答

Hi Daniel,

Thank you for taking the time to leave a review, we appreciate you sharing your feedback.

When purchasing a policy, customers are asked to confirm that they have read and understood the eligibility criteria by ticking a declaration box during the sign-up process. This information is also outlined in our policy support guides and documentation on our website, so customers can review it before purchasing.

You mentioned that the CCJ in question is around 20 years old. For policies purchased on or after 01/07/2025, CCJs only affect eligibility if they have occurred within the last 15 years, so the age of a CCJ can make a difference depending on the circumstances.

If you’d like us to look into this further or discuss your eligibility in more detail, please feel free to contact our team. You can email us at support@bikmo.com or call +44 1244 470337, and we’ll be happy to help.

Thank you,

Team Bikmo

5぀星のうち5の評䟡

bike insurance

very helpful agent , and is a good amount of cover for my electric bike

2026幎2月20日
Bikmo ロゎ

Bikmo からの回答

Many thanks for the review, we really appreciate your positive feedback. 

Please don't hesitate to get back in touch if you ever need our support, we're always happy to help!

Ride safe.

5぀星のうち5の評䟡

5 stars

Easy to set up, fairly priced, little confusing at first to use the app, but once I understood it not a problem

2026幎2月15日
Bikmo ロゎ

Bikmo からの回答

Thank you for the great review!

5぀星のうち5の評䟡

I recently had my bike stolen and Bikmo


I recently had my bike stolen and Bikmo staff were very quick to deal with my claim, i had some difficulty with getting my proof of lock but eventually got relevant info to prove it. Always remember to take photos of everything on purchase! All resolved and Bikmo paid out the full value of the claim. Very grateful for the service and highky recommend

2026幎2月13日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you for the positive feedback. We're pleased to help you get back on the saddle!

Ride safe, 
Team Bikmo

5぀星のうち5の評䟡

Great company

Very simpe and straight forward to deal with

2026幎2月2日
Bikmo ロゎ

Bikmo からの回答

Many thanks for the excellent feedback, Scott. 

Please reach out if you ever need our support. 

Team Bikmo

5぀星のうち5の評䟡

Claim dealt with professionally and helpfully

I had to make a claim after having had an expensive custom built bike stolen from my shed. (I have since purchased a Shed Shackle and other items from Pragmasis to improve the security of the shed.
I claimed using the online form which was fairly straightforward although there's a field which requires you to say what type of riding you were engaged in at the time; I clearly hadn't been riding but had to select a random option in order to move on to the next field.
The response from Bikmo was timely and sympathetic from Jonny who requested some additional evidence of ownership.
Within a couple of days I was notified that my claim had been approved. I was then in communication with Aaron who worked hard to try and get an exact replacement Bike built excess-free by sourcing parts and communicating with the bike builder Bikmo use.
Unfortunately this didn't work out but I was offered a reasonable cash settlement which was credited to my bank account 9 days after my initial claim.
Good communication from the professional and knowledgable Bikmo claims staff throughout.

2026幎2月5日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Hi Nicholas,

Thank you for the kind words.

We hope you get back on a bike and some sunny weather soon!

Ride safe, 
Team Bikmo

5぀星のうち4の評䟡

Responsive organisation


Bikmo are responsive and helpful when called.
Their premiums seem competitive
Their payment options are too limited

2026幎2月3日
Bikmo ロゎ

Bikmo からの回答

Thanks for the positive feedback, and I'm pleased we were able to help you.

Ride safe, 
Team Bikmo

5぀星のうち5の評䟡

Helpful, quick and professional service

Ellie and Jonny were both very helpful - quick to respond, clear in their requests for evidence, receipts etc and very polite! Best cycle insurance I have used.

2026幎2月6日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thanks for the feedback. We're so pleased that you can get your wheel replaced and have you back riding on the roads!

Ride safe,
Team Bikmo

5぀星のうち5の評䟡

Settled in Under a Week!!

Claim submitted on a Friday, settled the following Wednesday after 3 email communications to clarify a couple of things. Money in the bank on Thursday. Less than and a week to sort. Excellent service, would definitely recommend Bikmo and will continue to use them 👍

2026幎2月5日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you for taking the time to leave such a great review, I am glad we were able to get your claim settled so quickly.

5぀星のうち5の評䟡

Very smooth easy and quick process no


Very smooth easy and quick process no prolonged emails just fill the fodm and you shsll recieve 1 more request after that don

2026幎1月28日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you for taking the time to leave a great review, and I am glad to hear we were able to sort your claim quickly and smoothly.

5぀星のうち1の評䟡

Policy cancelled today it was taken out


Policy cancelled on the same it was taken out received confirmation of cancellation of policy yet two weeks later direct debit still deducted tried to contact these cowboys and no response
Pathetic company, disgusting customer service and taking direct debits even though policy was never live and then ignoring my requests
Amateur Cowboys at Best deception and fraudulent at worst

Be warned

2025幎12月29日
Bikmo ロゎ

Bikmo からの回答

Hi Billy,

We’re sorry to hear about your experience and would like to clarify the situation. Our records show that no premium has been taken for this policy. We’ve reached out to you directly to ask for details of the charge you’re referring to so we can investigate further, but we haven’t yet received a response.

We hope this is simply a misunderstanding, and we’re very happy to look into it as a priority if you can get back in touch. Please contact us at support@bikmo.com or on 01244 470337 so we can resolve this for you.

Team Bikmo

5぀星のうち5の評䟡

Quick claim approval

My bike got stolen and i filed a claim. Bikmo gave prompt response to my queries and emails and approved my claim within 4 working days. They are good and reliable. I got almost all the money in claim (including bike and the accessories). Kudos to Bikmo team

2025幎12月19日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Hi,

Thank you for the kind words. We appreciate your support!

Ride Safe,
Aaron - CX Agent

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