Banner for Bikmo

Bikmo レビュヌ 

529
•
TrustScore 5段階評䟡の3.5

3.6

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

My two-year-old electric bike was stolen from a subway station where it was locked. Bikmo Team has been great in evaluating and paying me the full value of my bike as the police do not give me any ho... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Super schlechter Kundenservice bzw fast keine Kommunikation . Es wurde im. Juli ein Schaden gemeldet und bis jetzt nur 1 Ticket bekommen. Man sollte ein Kostenvoranschlag einreichen und diesbezÃŒ... もっず芋る

5぀星のうち5の評䟡

Bikmo were very efficient in paying out insurance for my stolen bike. They responded fast and the paperwork requirements were easy to deal with. I have no hesitation in reccomending them.

5぀星のうち5の評䟡

I’ve made two claims with Bikmo, and my experience has given me real confidence in their service. My first claim was handled well, but the team were absolutely brilliant with the second. They were... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自転車保険䌚瀟
  2. ・
  3. スポヌツ保険䌚瀟
  4. 旅行保険䌚瀟

Bikmo に぀いお

圓該䌁業による蚘述

Bikmo exists to protect the world's riders and the places we ride. Our award-winning cycle insurance and travel insurance are designed to protect your passion, and our team is made up of cyclists who ride, race and commute – so whether you're getting a quote or making a claim, you're always talking to someone who gets it.

Whatever you ride – road bike, mountain bike, e-bike, gravel bike, cargo bike or something custom-built – our cover protects the things that matter most to riders: theft, accidental damage and vandalism, with worldwide cover and your kit and accessories included. And with no depreciation on payouts, you're covered for the value you've insured. Heading further afield? Our cycling-specific travel insurance protects you, the rider, wherever the road or trail takes you.

We provide cycle insurance across the UK, Ireland, Germany and Austria – because more people riding more often makes the world a better place. Alongside cover for riders, our cycle business insurance protects the bike shops, tour operators and community groups that keep cycling communities going strong.

We believe caring for riders and the planet go hand in hand. As a certified B Corp and 1% for the Planet member, we turn our business into impact – supporting projects that keep trails, roads and wild places thriving.

Our promise to riders

No depreciation. No claim penalties. No hidden costs.


連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

529件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 19に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(529)

過去12か月のレビュヌ数: 158ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Stolen Bicycle Claim

Had my bike stolen recently and Bikmo went above and beyond to soften the blow. The claiming process was straight forward and had the issue settled within a few days.
One thing to note, when taking out insurance with Bikmo, the policy states a few "must-do's" in order to have a successful claim should something go wrong. Follow the policy as stated by Bikmo Insurance and you will have no issues.

2025幎12月16日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you for taking the time to provide your feedback, James.

We were really sorry to hear about the theft of your bike, but we’re glad we could help make the situation a little easier. It’s great to hear that you found the claims process straightforward and that everything was settled quickly.

You’re absolutely right - following the policy requirements helps ensure claims can be handled smoothly, and we really appreciate you highlighting that for others.

Thanks again for your kind words and for choosing Bikmo. 

Ride safe,

Team Bikmo

5぀星のうち5の評䟡

Good experience

So far I have very good experience with Bikmo. Takes a while for them to investigate a case and prove your claim, but they're fair. Customer service is excellent, very professional and pleasant to talk to them.

2025幎9月26日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you for the positive review. We're pleased to hear that the team was able to support you through your claim. Please don't hesitate to reach out if you ever need any additional support.

Ride safe, 
Team Bikmo

5぀星のうち5の評䟡

The Bikmo team are first class

The Bikmo team are first class! I had to make a claim for my son’s cracked MTB frame which was not repairable (he was very sad!) and everyone from the first contact to the last was so helpful, knowledgable and understood how important sorting this issue out was for my son. The payment was sorted super quickly once the decision was made and we are now getting a new bike build as I type.
I cannot recommend anyone more highly to trust with your bikes!
Thank you team Bikmo!

2025幎11月18日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you so much for your wonderful feedback, Lucy. We’re thrilled we could help get your son back on his bike quickly and make the process as smooth as possible. We wish him many happy miles on the new bike build.

Team Bikmo

5぀星のうち5の評䟡

Prompt and full payment when I had to


Prompt and full payment when I had to make a claim for theft.

2025幎12月15日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you for your feedback, Rosalyn. We’re please we could help you get back on the saddle.

If you ever need any further assistance, please don’t hesitate to reach out to us.

Team Bikmo

5぀星のうち1の評䟡

HÀnde weg von Bikmo

Bei meinem Bike ging der Akku kaputt. Ich habe das am 21.07 gemolden. Im SpÀtherbst dann eine Absage bekommen. Bei dieser langen Wartezeit habe ich selber einen neuen Akku gekauft, ansonsten wÀre die Bike Saison dahin gewesen. Obwohl der Akku im Vertrag stand, habe ich die Kosten nicht ersetzt bekommen, nicht mal einen Teil. Zahlen darf man, nur solltest du die Versicherung nie benötigen, denn dann bist du verlassen. Solch Firmen sollte das Handwerk gelegt werden.

2025幎12月13日
自発的なレビュヌ
5぀星のうち5の評䟡

Theft from a train station

My bike was stolen from a train station on a Wednesday, by the following Tuesday my claim was approved, and I ordered my new bike for delivery on Friday. 9 days from theft to riding again, amazing!

2025幎12月3日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you so much for taking the time to share your experience.

We’re really glad we could turn a stressful situation into a smooth and speedy resolution for you. Getting you back on the bike as quickly as possible is exactly what we aim for. Enjoy the new ride, and if you ever need anything, we’re here to help!

5぀星のうち5の評䟡

So glad to have Bikmo as my insurance


So glad to have Bikmo as my insurance company as my bike got stolen, they were very helpful and got my claim sorted quickly .

2025幎11月27日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you for providing your experience here at Bikmo!

We hope to hear that you're back out riding ASAP.

5぀星のうち5の評䟡

What a fantastic company!

What a fantastic company! Helpful and pleasant to deal with at all times. Dealt with theft of the bike swiftly and efficiently, despite it being quite a complex case, and paid out in just the same way. Thank you Bikmo and staff 😀

2025幎11月8日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you for taking the time to share your experience. 

We’re pleased to hear that our team could support you through a complex claim and get everything resolved quickly. Your feedback means a lot to us!

5぀星のうち5の評䟡

My (almost) new bike was stolen and I
TREK MARLIN BIKE

My (almost) new bike was stolen and I was very upset and disappointed. My claim with Bikmo was correct, fair, fast, smooth and professional. Very friendly people there. Will insure my next bike with them, for sure. I do recommend them very strongly.

2025幎11月6日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thanks so much for your lovely review! We’re really sorry to hear about your bike being stolen, but we’re glad we could make the claims process smooth and stress-free.

5぀星のうち5の評䟡

Accidental Damage Claim

Bikmo dealt with my accidental damage claim both promptly and professionally. Came off my beloved Trek Emonda after a touch of wheels on a club ride. Snapped the carbon handlebars and smashed the right hand sram shifter/brake lever and also damage to my helmet. Quote for repair and replacement helmet fulfilled and delighted with the service provided.

2025幎10月25日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you so much for your kind words, Paul. 

It was a pleasure to assist you, and we're really pleased to hear that you were happy with the service. Wishing you many safe rides ahead!

Team Bikmo

5぀星のうち4の評䟡

Replaced stolen e-bike and kit at at full replacement value.

Replaced stolen e-bike and kit at at full replacement value. Huge relief as couldn't afford to do that without insurance support and am back biking within 2 months.
Good communication throughout, even through minor process delays. Far better than van insurance company on almost all counts.

2025幎10月25日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you so much for taking the time to share your experience! We’re really glad to hear that you were able to get back on your bike quickly and that our team could support you through the process. We truly appreciate your patience during the minor delays and your kind words about our communication.

5぀星のうち5の評䟡

Bike crash and clothing damage paid for no fuss !

After suffering a bike crash and injury [no-one's fault] was super impressed at how quickly, easily and smoothly my claim was processed.

Everything I claimed for was paid without any trouble.

Part of the claim was for bike repairs. When the bike mechanic went to order the replacement bike parts he discovered the parts he had quoted for were actually only available as full components, not the individual parts he initially investigated [thanks SRAM!] so the cost for these parts increased. Bikmo didn't hesitate to pay out for the extra cost for these unforeseen items either as an extra payment after settlement. I wasn't expecting that so super impressed.

Will be renewing my policy next year for sure.

2025幎10月21日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Thank you so much for taking the time to share your experience! We’re really pleased to hear that your claim was handled swiftly and smoothly, and that our team could help cover the additional repair costs without any hassle. We always aim to make the process as straightforward as possible, so it’s great to know we delivered on that.

We look forward to covering you again next year.

5぀星のうち1の評䟡

MONEY FROM APPROVED CLAIM NOT RECEIVED SINCE 2 MONTHS

Bikemo approved my claim at the beginning of September and still didnt send money since two months, moreover they do not reply to my emails where I ask for payment.

ITS JOKE!

2025幎10月22日
自発的なレビュヌ
Bikmo ロゎ

Bikmo からの回答

Hi Mat,

We’re very sorry to hear about your experience and for the delay in receiving your claim payment. It appears that although we sent your settlement offer by email, we didn’t receive your replies confirming your acceptance. We’re currently investigating why this communication issue occurred. 

We spoke with you yesterday to confirm your details, and your claim has now been paid. We sincerely apologise for the inconvenience and frustration this may have caused, and we appreciate your patience while we resolved this.

Team Bikmo

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報