Billie Ocean ロゎ
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Billie Ocean レビュヌ 

43
•
TrustScore 5段階評䟡の4

4.0

氎着店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Absolutely delighted with the service! The ordering process was smooth, and when the size turned out to be too small, the exchange was handled quickly and without any hassle. What really impressed m... もっず芋る

5぀星のうち1の評䟡

I never received my order. Then I was contacted by the Billie Ocean team because of this comment. But they never propose a solution to deliver my order or to get reimburse. Please don't buy their... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Allereerst, de kwaliteit van de shirts is buitengewoon. Het materiaal voelt zijdezacht aan op mijn huid en is van duurzame kwaliteit. Zelfs na meerdere keren wassen behouden de shirts hun vorm en kleu... もっず芋る

5぀星のうち5の評䟡

Équipe trÚs réactive par courriel, je m’étais trompé de taille, vite rectifié chez eux et reçu la bonne, produit de trÚs bonne facture et en plus on rend un peu plus propre les océans, je recommande.

䌁業情報

  1. 氎着店
  2. ビヌチりェア店
  3. ファッション アクセサリヌ店

圓該䌁業による蚘述

Billie Ocean is a sustainable fashion brand specializing in men’s swim shorts made entirely from 100% recycled ocean plastic. Ethically produced in Portugal, the company focuses on combining style with environmental responsibility, offering a range of vibrant, high-quality swimwear designed to reduce ocean waste. Expanding on this commitment, Billie Ocean introduces shapewear-inspired swim shorts designed to define and enhance the wearer's silhouette. These shorts are built for performance, featuring quick-dry technology for ultimate comfort and convenience. The sleek, form-fitting designs merge modern aesthetics with practicality, ensuring confidence both in and out of the water. By blending cutting-edge design with high-performance materials, Billie Ocean reaffirms its mission to provide stylish, eco-friendly options while promoting transparency and sustainability throughout its supply chain.

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4.0

ほが満足

TrustScore 5段階評䟡の4

43件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.0

すべおのレビュヌ

(43)

過去12か月のレビュヌ数: 7件

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5぀星のうち5の評䟡

Absolutely delighted with the service

Absolutely delighted with the service! The ordering process was smooth, and when the size turned out to be too small, the exchange was handled quickly and without any hassle.
What really impressed me was the personal service at my home to exchange the item. You honestly don’t get service like that every day!
Friendly, professional and incredibly helpful from start to finish. Highly recommended! 👌🏌

2026幎8月15日
5぀星のうち1の評䟡

I never receive my order and loose my cash

I never received my order.
Then I was contacted by the Billie Ocean team because of this comment. But they never propose a solution to deliver my order or to get reimburse.

Please don't buy their products. You will loose your money.

2026幎7月8日
Billie Ocean ロゎ

Billie Ocean からの回答

Dear Sir,

We are very sorry that you have not yet received your order. However, we would like to clarify that your order was dispatched on time and that we only became aware of the delivery problem after you posted your first review. We contacted you immediately afterwards and also opened an investigation with the carrier.

According to the tracking information, a request was made to change the delivery address. It appears that the parcel may subsequently have been delivered to a collection point but was not collected. The tracking now indicates that it is being returned to us. We are still awaiting confirmation from the carrier regarding exactly what happened.

We fully understand how frustrating this situation is, and we regret it just as much. However, it is not correct to state that we are unwilling to offer a solution or that you will lose your money. As soon as the parcel is returned to us, the order will automatically be refunded. Alternatively, should you still wish to receive the shorts, we remain happy to discuss a replacement shipment with you.

Unfortunately, delivery issues can occasionally occur outside our control, but we will always do our utmost to resolve them fairly.

Kind regards,
The Billie Ocean Team

5぀星のうち5の評䟡

They're a young company

It was hard to reach them by email.
They're a young company that still has a lot to learn.
But they went out of their way to resend me the product I hadn't received.

2026幎6月29日
Billie Ocean ロゎ

Billie Ocean からの回答

We are sorry that your original order did not arrive and for the frustration this caused.

Your parcel was shipped with PostNL on 29/06 but unfortunately appears to have been lost in transit. Although we work with established delivery partners such as PostNL, in very rare cases a parcel can go missing during transportation.

In the meantime, we have sent you a replacement parcel by express delivery at our expense, and you have confirmed that you received it successfully. Whenever an issue occurs outside our direct control, we always do our best to work with the customer and find the most appropriate solution, as we have done in this case.

We sincerely hope you are happy with your order and can now enjoy your Billie Ocean shorts.

5぀星のうち1の評䟡

Le service client ne répond pas depuis 3 semaines !

J'ai commandé un maillot le 09 août et j'essaie de me faire rembourser depuis cette date.
J'ai envoyé 5 emails et je n'ai toujours pas eu de réponse à ce jour !

2025幎8月26日
自発的なレビュヌ
Billie Ocean ロゎ

Billie Ocean からの回答

Nous avons vérifié et votre commande a bien été remboursée aprÚs réception de votre retour.

5぀星のうち2の評䟡

bei einem Kaufpreis von 81 € eine


bei einem Kaufpreis von 81 € eine RÃŒckversandgebÃŒhr von 11,91 € bei der Erstattung des Kaufpreises abzuziehen ist schon eine ziemliche Frechheit

2025幎7月23日
自発的なレビュヌ
Billie Ocean ロゎ

Billie Ocean からの回答

We’re sorry for the inconvenience. As stated in our return policy, return costs are only charged to the customer when no exchange is requested. We aim to be as transparent as possible, and we appreciate your understanding.

5぀星のうち1の評䟡

Bonjour,suite a ma commande commande


Bonjour,suite a ma commande commande #1158 j'ai demande par mail les instructions pour la retourner et je n'ai reçu aucune réponse !!!!!!!

2025幎6月30日
Billie Ocean ロゎ

Billie Ocean からの回答

We’re very sorry for the delay in handling your return request. We always strive to respond to all emails within 48 hours, and we apologize that it took a little longer this time.

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