Bioidhealth レビュー 

Bioidhealth からの回答

2026年5月27日

Thank you so much for your kind words. We’re truly happy to hear that your symptoms have improved and that you felt well supported throughout your treatment journey.

Our doctors always aim to take the time to carefully review each patient’s condition and find the treatment that works best for them, so it means a lot to know you felt cared for and listened to.

We really appreciate you sharing your experience, and we’re grateful to have been part of your progress. Wishing you continued good health and wellbeing.

Bioidhealth からの回答

2026年6月4日

Thank you for your feedback.

I am pleased to confirm that the refund has been processed and should be visible in your account.

Please accept our sincere apologies for any delays and for any inconvenience this may have caused. We appreciate your patience and understanding.

Kind Regards,
Team Bio ID

Bioidhealth からの回答

2026年5月25日

Thanks so much, that’s really great to hear. We’re glad everything arrived quickly and you’re happy with it.

Bioidhealth からの回答

2026年5月26日

We are sorry to hear you felt the eligibility criteria were unclear and understand your disappointment at not being able to start treatment.

Patient safety is always our priority, and GLP-1 medications can only be prescribed when clinical guidelines are met, including a BMI of 27 or above. While we appreciate this may have been frustrating, these prescribing decisions are made to ensure treatments are both safe and appropriate for each individual.

We also appreciate your feedback regarding the booking process and will take this on board as we continue to improve the clarity of our communications. Thank you again for sharing your experience.

Kind Regards
Team Bio ID

Bioidhealth からの回答

2026年5月26日

We are sorry that you were not contacted before your payment was taken, especially as this had happened previously. Thank you for bringing this to our attention.

As this is a subscription service, payments are taken automatically on scheduled dates. Please do email us directly so we can look into this for you, investigate the finer details surrounding your account and payments, and let you know any expected payment dates when we discuss this further. We’d really like the opportunity to resolve this for you.

Kind Regards
Team Bio ID

Bioidhealth からの回答

2026年5月22日

We really appreciate your lovely feedback. It means a lot to hear that you’ve felt well looked after and informed during your journey so far. We’re pleased everything from your blood test to receiving your results has gone smoothly and efficiently. Thank you as well for mentioning the support around prescriptions and finance, as we always want the process to feel as easy and reassuring as possible. We hope the next stage with your prescription continues to give you the same positive experience.

Bioidhealth からの回答

2026年5月21日

Thank you so much for your kind words, it really means a lot. We’re so pleased to hear that you found the booking process quick and easy, and that you felt well looked after throughout.

We’ll also make sure your lovely comments are passed on to Jennifer. She’ll be really happy to know she made things feel more personal for you, that’s exactly the kind of experience we aim for.

It’s great to hear you felt supported without any pressure, and that the information helped you make your own decision comfortably. We truly appreciate your recommendation and your trust in us.

Bioidhealth からの回答

2026年5月26日

Thank you for your review and for taking the time to share your feedback.

We emailed you on the 22nd May to book in your initial consultation as your blood results are now back. We hope we can answer any questions you may have and help to simplify the process for you wherever possible.

If you need any further support or information in the meantime, please feel free to reach out directly and we’ll be happy to help.

Thank you again for joining Bio ID. We are here to support you every step of the way.

Kind Regards,
Team Bio ID

Bioidhealth からの回答

2026年5月21日

Reading this truly means so much to us, thank you for sharing such a lovely message. We’re so happy to hear that you’re feeling more like yourself again and able to enjoy life more fully. That’s exactly what we hope for with every person we support.

It’s been a real pleasure being part of your journey, and we’re so grateful for your kind words and trust in us. We’ll also be sure to pass your thanks on to Lisa, she’ll be really happy to hear this.

Wishing you continued health, happiness, and many more beautiful moments ahead. Thank you again from all of us.

Bioidhealth からの回答

2026年5月20日

Thank you so much for your kind words! We’re really happy to hear that you felt comfortable and well supported throughout the process. It means a lot to know that everything was explained clearly and that our team was able to put you at ease. We truly appreciate your feedback!

Bioidhealth からの回答

2026年5月20日

Thank you so much for sharing your experience. We’re really glad to hear that the consultations have been reassuring and that you’ve felt well supported throughout the process. It’s great to know the care, communication, and monitoring have made a positive difference compared to your previous experience. We truly appreciate your patience during the last couple of weeks, and we’re excited for you to begin your treatment soon. We’ll be here to support you every step of the way, and we hope everything continues to go smoothly for you.

Bioidhealth からの回答

2026年5月19日

Aw, that’s so lovely to hear. We’ll make sure Lisa sees your kind words, she’ll really appreciate it.

Bioidhealth からの回答

2026年5月19日

Thank you so much for taking the time to share this. Reading how much of a difference the treatment has made for you honestly means a lot to us. We’re so happy to hear your hot flushes, sleep, and other symptoms have improved so much, especially after how much they were affecting your daily life before.

It’s also lovely to hear your kind words about Carla and Ros. They genuinely care so much about supporting every patient, so we’ll make sure this feedback is passed on to them, they’ll be so happy to read it.

We’re really grateful for your trust in BioID Health and for recommending us. Thank you again for such a thoughtful review.

Bioidhealth からの回答

2026年5月18日

Thank you so much for such a thoughtful review. Reading that you felt genuinely cared for and listened to throughout your journey really means so much to our whole team.

We always want our patients to feel supported as individuals, never just another customer, so hearing this from you is incredibly special. It’s also lovely to know that you’ve felt comfortable asking questions and never rushed during your appointments. Taking the time to explain everything clearly and make sure you feel confident in your treatment is very important to us.

Thank you again for putting your trust in BioID. We’re truly grateful to be part of your journey.

Bioidhealth からの回答

2026年5月18日

Thank you so much for your lovely words. It truly means a lot to hear that you’re so pleased with your treatment and felt well supported by our team throughout your journey.

We’re really grateful for your recommendation and so happy to hear you’ve had such a positive experience with us. Thank you again for your trust and kindness.

Bioidhealth からの回答

2026年5月18日

Thank you so much for this. Hearing that you’re feeling 100% better honestly makes us so happy. That’s exactly what we hope for when someone starts their journey with us.

We really appreciate your trust in our team, and we’re so pleased you’ve had a positive experience from start to finish.

Bioidhealth からの回答

2026年5月18日

Thank you so much for your lovely feedback. We’re truly so pleased to hear you had such a positive experience with both Chris and Pazy.

It means a lot to know you felt listened to, cared for, and fully supported throughout your consultation and results discussion. Taking the time to really understand each person and their needs is so important to us, so your kind words genuinely mean a great deal.

Thank you again for your trust and recommendation. We’re so happy to be part of your journey.

Bioidhealth からの回答

2026年5月18日

Thank you so much for sharing your story and for trusting BioID with your care journey. Reading your review truly means a lot to us. We’re so sorry to hear how long you struggled to feel heard and understood, but we’re incredibly glad you found the support and reassurance you deserved with our team.

Chelsea will be absolutely touched by your kind words. We know how important it is to feel listened to, supported, and validated, especially after such a difficult experience, and we’re so pleased she was able to make you feel comfortable and cared for from the very beginning.

It’s wonderful to hear how much of a positive difference the treatment and ongoing support have made to your daily life, from better sleep and emotional balance to relief from the aches and pains you were experiencing. Stories like yours are exactly why we do what we do.

Thank you again for your trust, kindness, and recommendation. We’re so happy to continue supporting you on your journey and wish you continued health and happiness moving forward.

Bioidhealth からの回答

2026年5月19日

We are very sorry to hear about your experience, especially at such an important stage of your treatment. Having your follow-up appointment cancelled at the last minute is understandably frustrating and disappointing, and we appreciate you taking the time to share your feedback.

We recognise the impact this has had on your confidence in our service. We also want to reassure you that we avoid changing appointments at short notice unless there are exceptional circumstances.

A member of our team will contact you directly to better understand what happened and to see if you need any further support.

Thank you again for your feedback.

Kind regards,
Team Bio ID

Bioidhealth からの回答

2026年5月18日

Thank you so much for this, your words genuinely mean a lot to us. Knowing that you feel more like yourself again is the best feedback we could ever receive.

We know how difficult it can be when you’re not feeling yourself, so being able to support you through that journey and knowing you felt our team was there for you really does mean so much. Your kindness and appreciation will make the whole team smile.

Thank you again for trusting us and allowing us to be part of your journey.