Horrible experience from the minute presses the submit button. Shipping tracking would not update, customer service is non existent and ignored every email, product finally arrived, and shirt was cove... もっと見る
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I bought three pairs of shorts one extra large and two medium. They sent one extra large and one medium. I’ve sent multiple emails and tried multiple phone numbers without response. I have no other av... もっと見る
Bird dog company is not the type of quality company. I am choosing to purchase items from anymore. The first round of purchasing three and one khaki pants for my husband was excellent. Then second ord... もっと見る
I own several pairs of BD pants and shorts, and the reason is simple. Because they're so comfortable! Confusing pockets?!?! LOL get out of here. They keep you wallet off to the side and the inside l... もっと見る
企業情報
当該企業による記述
Best Men's Gym Shorts and workout gear ever made. Remarkably Comfortable Workout Clothes. Athletic Shorts with Tailored Fit for free balling crotch crusaders.
連絡先
New York, 米国
- birddogs.com
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Bird dog company poor Customerservice
Bird dog company is not the type of quality company. I am choosing to purchase items from anymore. The first round of purchasing three and one khaki pants for my husband was excellent. Then second order placed, and this order was lost. They offered to either refund or re-ship the items. I chose re-shipping. The items arrived and one item was substituted, and the other item was refunded because it was no longer in stock. Third order I placed the wrong size arrived. Each time I have reached out to Customerservice they send you an email saying that they are having a very high volume right now and will get back to you in 3 to 5 days. Also, stating if you continue to submit additional inquiries, it will push your response back in in the queue. I do not recommend purchasing from this company. They did not get it right the last two orders, which gives them a 33% accuracy in completing Customerservice service satisfaction for ordering.
Horrible experience from the minute…
Horrible experience from the minute presses the submit button. Shipping tracking would not update, customer service is non existent and ignored every email, product finally arrived, and shirt was covered in grease! Damaged and can not wear it. Went to process return and still charging me for shipping! This is a horrendous company. Will never ever buy from them again.
I bought three pairs of three and one…
I bought three pairs of shorts one extra large and two medium. They sent one extra large and one medium. I’ve sent multiple emails and tried multiple phone numbers without response. I have no other avenue but to call my credit card company next I would never do business with this company again. Plus, I ordered them in advance for Father’s Day and they arrived Saturday evening before Father’s Day.
I ordered two pairs of shorts which…
I ordered two pairs of shorts which never arrived. Cannot reach them via phone.
Still have not seen a refund
This is so irritating ..im done!!
This is so irritating ... no response to email on return. Either they do not care or the worst customer service ever!! I am done! Never again!!!!!
Offensive Brand Marketing
The marketing on the delivery box was so offensive that I returned all items immediately. They went right back into the box. It really reveals what the brand stands for, and I want nothing to do with it. It also took over 2 weeks to receive the delivery.
Sent to emails about an exchange and…
Sent to emails about an exchange and additional purchase. No response. Will never buy anything from them again. For the price I paid, they should have decent customer service.
Had a worst company you could possibly…
Had a worst company you could possibly buy from the dishonest they don’t give you your returns back. Their prices are ridiculous. They deliveries forever and then you have to wait and they don’t even give you your return. They let it go past 30 days very sneaky, dishonest company.
Non-existent customer service
For $80 a pair, I'd expect shipping that takes a couple days less than 9 days, and an 800 number (or any phone number) to call when the tracking number doesn't work in the Amazon interface. Awful experience.
I received excellent customer service
I received excellent customer service from Max. He answered my email request in a day or so and honored a discount of my initial purchase when I returned the pants for a different size. I am a longtime customer and will continue to be! Great product and great customer service!!
Pony express
Mickey Mouse operation with terrible customer service. I actually really like the product and look of the pants. But dealing with customer service and fly by night shipper they use makes it a waste of time
Scam
Quality is terrible, this is a marketing company and nothing more. They don't stand by their products and customer service is incredibly poor. I would not suggest purchasing from this company.
Returns are NOT free.
Purchased a $135 pair of pants and when I went to return them, I was charged a $9.00 return fee. That's some serious bs. Wont be doing business with them again.
Quarter zip-not true to size
Ordered a quarter zip. My normal size is M, the one I got was somewhere between L and XL. Definately not true to size. Be careful as they charge a return fee.
The 1-star review is based on quality…
The 1-star review is based on quality versus price. I bought several pair of Birddog pants and have work them for over 6 months now, and they all suffer from inconsistent quality, overly synthetic feel, are prone to wrinkles, and static electricity build-up. The static electricity causes the pants to stick to your legs which makes them look and feel very cheap. At the price point these pants are you would expect better quality, and to make matters worse, the stiching is inconsistent and the seams pucker. The one good thing I'll say about these pants is that they have two belt loops at the very back whereas most pants only have one. Definately not a recommended product.
this company is not trustworthy
Stay away from this company. I returned the merchandise and they NEVER provided me with a refund. They are not trustworthy. Its been 3 months now.
Expensive Shorts Poor Quality
Given the price point of these shorts, I'm very disappointed in the quality. I purchased two pairs of these shorts in May and the fabric is piling (picked) in the area between the legs. They now look horrible, like I've owned them for years. I've sent them a message. We'll see if I get any resolution.
Do NOT be fooled by slick marketing
I purchased two pair for my husband and I was absolutely 💯 shocked at how poorly they washed after ONE washing! Pilled and picked something terrible. We have totally wasted our money!
Absolute waste of money
Absolute waste of money. Within a week all pairs had pulled threads, looked worn out and became nothing more than at home/painting clothes. Poor quality. A brand that spent more on marketing than product.
Worn once already has issues
Worn once - Washed Once - Already has fraying.
TLDR - Bought 2 of their 3 in one shorts.
Khaki and black.
Wore the Khaki once and washed once and sadly found fraying on the waistband. Seriously - I paid a pretty penny for both. Can't even get to like 10 washes for issues to occur?
They do not dry well either after getting out of the pool. It took quite literally 4 hours for them to be somewhat dry. So if your intention is to buy something that you can take to the pool/beach and then come out and not be wet after an hour or 2. These are not them.
Sucks as I really wished they would be great. Sadly not.
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