ebonium limited  レビュヌ 

642
•
TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

We needed some secure storage cupboards for our storeroom and they were delivered quickly with no fuss. Would use again great service form homeandoffice

5぀星のうち3の評䟡

I use a box number for my online deliveries Your dispatch department left out my reference number, so the delivery was delayed For your files I am attaching the information I supplied; John... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Dear Sir / Madam at TRUSTPILOT Sorry Your TRUSTPILOT FeedBack Form is too fussy about its acceptable character-set . . . . . So ask BisleyDirect whom I have already Rated . . . . . . Please r... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Very highly recommended! We ordered from another supplier (Furniture@Work) in August and they mucked up big time (see my review) and left us in the do-dos with our client. Phoned Bisley Direct... もっず芋る

䌁業情報

  1. オフィス家具店
  2. 家具店

圓該䌁業による蚘述

Home and Office Furniture is the new online name of ebonium limited. ebonium is dedicated to providing office storage solutions to the home and office with a premium service focussed on customers needs so that the whole process is stress free and positive. Our focus allows us to serve every customer equally and to try and source UK manufactured products at competitive prices. With a background in office furniture, supply chain expertise and marketing, ebonium was created to provide THE solution for office storage. With a wide range of stocked items and a variety of alternative colours available to order, we can focus on what you want and deliver on time. ebonium could offer shorter lead times and next day delivery but this means vehicles are not being used as efficiently and effectively as they could. How many courier vans do we see on the roads? Do we really need everything today or tomorrow? The marketing gurus have told us everything is urgent. We need to take back control and order when we need to. We try to offer a balance between "must-haves" and environmental issues. If you must have it within 48 hours, then we can accommodate this, but will charge accordingly and make a contribution to carbon off-setting. Please contact us if you have an urgent request.


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4.1

ほが満足

TrustScore 5段階評䟡の4

642件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.1

すべおのレビュヌ

(642)

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5぀星のうち4の評䟡

All good with good comms to advise 


All good with good comms to advise rough and more accurate ETA. Small point- didn't expect to have to unpack the cabinet and dispose of packing when "installation included ". They did say they would do it but their faces told a different story!

2017幎6月21日
自発的なレビュヌ
ebonium limited  ロゎ

ebonium limited からの回答

HI Bob

Thanks for letting us know, as the large items are all unwrapped I'm disappointed with our delivery team and we have spoken to them

They should know better and sorry for the inconvenience but delighted they did install and remove packaging for you

Graeme

5぀星のうち5の評䟡

Easy to order

Easy to order, prompt delivery.

2017幎6月20日
自発的なレビュヌ
ebonium limited  ロゎ

ebonium limited からの回答

Thanks for review we do appreciate it
Charlie

5぀星のうち3の評䟡

I use a box number for my online 


I use a box number for my online deliveries

Your dispatch department left out my reference number, so the delivery was delayed

For your files I am attaching the information I supplied;
John Sheehan
AP33B 0735 0791967
Air Business, Unit 5 Merlin Centre, Acrewood Way
St Albans, Herts, al4 0jy
United Kingdom

2017幎6月13日
自発的なレビュヌ
ebonium limited  ロゎ

ebonium limited からの回答

Hi John
We are sorry for this delay as the Box number was not carried across onto the Royal mail system we use. I have contacted Royal Mail to see if we can resolve this and will manually up-load addresses until this is resolved.
Thanks for bringing it to our attention

Graeme

5぀星のうち5の評䟡

Item arrived damaged.....

Item arrived damaged...... so why the 5 stars?
Because of how it was dealt with.
The chaps that delt with the delivery unwrapped the item, saw the damage, took pics then rung it in. Left saying it should be sorted within a week.
A phone call to apologise and that a replacement on its way(after being checked).
Item arrived, no damage and most of all no stress having to sort it out myself.😀

2017幎6月3日
自発的なレビュヌ
5぀星のうち5の評䟡

The product is really good

The product is really good. Delighted with the colour. Delivery was a little tricky to organise, because they could only deliver on set days, so I had to pull a neighbour in to help, but they rang me 1/2 hour before they arrived so it was easy to set up.

2017幎5月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Good company to deal with

Good company to deal with, great communication, would happily use again.

2017幎5月21日
自発的なレビュヌ
ebonium limited  ロゎ

ebonium limited からの回答

Thanks for your review, we are delighted you are pleased with our service

Graeme

5぀星のうち4の評䟡

The delivery was punctual and the guys 


The delivery was punctual and the guys unwrapped the filing cabinets which was very helpful.

The only reason for not giving this a five is that the filing cabinets took longer to order than I expected.

2017幎5月21日
自発的なレビュヌ
ebonium limited  ロゎ

ebonium limited からの回答

Many thanks for your review, we do try to improve on lead times and focus on great service and delivery solutions to complement the products

Toni

5぀星のうち5の評䟡

Would recommend

everything went as it should. We were very pleased with the service - thank you

2017幎5月20日
自発的なレビュヌ
ebonium limited  ロゎ

ebonium limited からの回答

Thanks for your review

Toni

5぀星のうち4の評䟡

Decent product. bit expensive

Decent product. A bit expensive. Badge wasn't on straight. Long lead time.

2017幎5月12日
自発的なレビュヌ
ebonium limited  ロゎ

ebonium limited からの回答

Many thanks for your feed-back. The product should be perfect and we have forwarded your comments to the manufacturer. We do try and make sure delivery and service is excellent and are seeing what we can do about lead times but with lots of products in different colours we do prefer to supply brand new products

Graeme

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