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Bitmore レビュヌ 

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TrustScore 5段階評䟡の4.5

4.5

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the ran... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I couldn't get on with these at all. The charging process isn't as described in the manual, with lights showing a different colour to what was expected. Skipping a track results in noise cancelling b... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I use this to attach my phone to my belt at work, it means I cannot drop my phone or leave it behind. It’s perfect, it stays in place for 12 hours but can be removed in an instant. I am replacing this... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンタヌネット ショップ
  2. 電子機噚䌚瀟
  3. 電子機噚補造業者
  4. 電子機噚店
  5. 電子機噚卞業者
  6. リサむクル センタヌ

圓該䌁業による蚘述

Discover Bitmore, where eco-friendly tech meets innovation. As proud BCorp Certified pioneers, we're committed to using business for good, offering sustainable, stylish technology accessible to all. From 100% recycled plastics to eco-friendly packaging, we're leading the charge in reducing waste while delivering top-notch performance. Join us in our mission for a greener, smarter world.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

301件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(301)

過去12か月のレビュヌ数: 38件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Bit more earphones are great

Received my bit more earphones and they are great, never experienced noise cancelling or transparency modes.
A great base sound too and easy to use. They look classy and not the usual white that you see everyone else have.
Great customer services should you need them.

2025幎10月8日
Bitmore ロゎ

Bitmore からの回答

Thank you for your kind review.
Its great to hear your TruSense TWS have exceeded your expectations in functionality and style - they're certainly not like the usual boring ones on the market.

Best,

A

5぀星のうち4の評䟡

Simply unbelievable

From start to finish, Bitmore exceeded every expectation. Their attention to detail, speed of service, and genuine care for the customer made this one of the most remarkable experiences I’ve had with any company. It’s rare to find a brand that not only delivers on its promises but goes above and beyond to make you feel valued. Truly unbelievable customer experience, really.

2025幎10月7日
Bitmore ロゎ

Bitmore からの回答

Thank you for your kind review. Its great to hear we exceed your expectations, and the service other brands offer.

Best,

A

5぀星のうち4の評䟡

The products themselves are great


The products themselves are great (bought extra ones), but the time from order to delivery compared to most internet outlets is slow, so if going on holiday e.g. order in plenty of time before going.

2025幎10月14日
Bitmore ロゎ

Bitmore からの回答

Thank you for your kind review.
We do apologise for the delay in you receiving your order. I've just checked the tracking and can see it shows as delivering tomorrow. By way of apology for our delay in despatching, I've refunded you 20%. You should get an email and see it in your account within a few days.

Best,

A

5぀星のうち5の評䟡

Camera was a gift

Camera was a gift, slightly damaged, replaced for free. I used to have a bulky moto camera, i was suprised how tiny this camera was and a bit skeptical, but it’s pretty decent, bit fiddly to set up on my mountain bike, and over rough tracks the mount moved a little. Video was stable and good quality, menus are easy to navigate.

2025幎10月8日
Bitmore ロゎ

Bitmore からの回答

Thank you for your kind review.

I'm sorry to learn your gift was slightly damaged, but pleased our team was able to sort you a replacement. I hope it brings you many hours of great footage for your mountain biking.

Best,

A

5぀星のうち5の評䟡

Solved without any fuss

I had a problem with a product i purchased on an airline flight .
I contacted bitmore explained the problem .
They told me what they needed to follow up on the issue .
I supplied the information and the issue was solved without any fuss ,
Excellent customer service and follow up .

2025幎9月15日
Bitmore ロゎ

Bitmore からの回答

Thank you for sharing your feedback. Whilst I'm sorry to learn you had an issue with your purchase, I'm happy our team was able to get it all sorted for you.

Best,

A

5぀星のうち3の評䟡

James Manchester UK

James Manchester UK. Purchased my earbuds whilst on a TUI flight. Once home I found one side wasn’t holding charge and kept switching off. I contacted BITMORE via their email. They said someone from customer support would be in touch. Some considerable time later I had to chase them up. They agreed to replace with new ones which have now arrived. Quite good but difficulty in removing from charging case. Would be better if the earbuds had some grip ridges. Would I buy again No!

2025幎9月15日
Bitmore ロゎ

Bitmore からの回答

Thank you for your review, and please do accept our apologies for the faulty earbud, and that you had to chase us in order to get it resolved, this is not the usual standard we expect of our team.

By way of apology, I have had our team arrange free e-Cord Rapid 3 in 1 charging cable so that you can charge your earbuds. Please also don't forget to download our App for your earphones so you can customise the touch controls and EQ settings.

Best,

A

5぀星のうち5の評䟡

Mijn product was stuk

Mijn product was stuk. In goed overleg is mij een nieuw product toegestuurd. Dit maakt dat ik zeer tevreden ben.

2025幎9月10日
Bitmore ロゎ

Bitmore からの回答

Thank you for your feedback. We're sorry to hear your original product was faulty, but we're very glad we could resolve it for you. It's great to know you're satisfied with the outcome.

Best,

K

5぀星のうち5の評䟡

Contacted Bitmore as I had some issues


Contacted Bitmore as I had some issues in setting up app. Response was refreshingly speedy, from first response it lead me to make a further enquiry which was again responded quickly.
Nice to have proper tech/customer support.

2025幎9月11日
自発的なレビュヌ
Bitmore ロゎ

Bitmore からの回答

Thank you so much for your kind feedback. We’re really pleased to hear that our team was able to assist you quickly and effectively. Providing helpful and responsive support is very important to us, so it’s great to know your experience reflected that.

If you ever need anything else, we’re here to help!

Best,

K

5぀星のうち4の評䟡

Faulty Camera No response via the help line after


No response via the help line after several emails, but once I contacted the complaints department they were excellent. Totally satisfied with the outcome

2025幎9月2日
Bitmore ロゎ

Bitmore からの回答

Thank you for your feedback. We're sorry to hear about the delay in our initial response, but we're very glad the complaints team was able to resolve the issue to your satisfaction. If you need any further assistance, please don’t hesitate to reach out.

Best,

K

5぀星のうち5の評䟡

Great brand and reliable

Great brand and reliable. Had some concerns in regards to a product I have, a member of the customer service team named Ryan assisted me and resolved it really promptly, couldn’t have asked for a better experience, all round would recommend this brand over many other.

2025幎9月2日
自発的なレビュヌ
Bitmore ロゎ

Bitmore からの回答

Thank you kindly for your review. Sorry to hear you had a concern initially, but its great to hear that Ryan was able to assist and resolve your issue promptly.
We really appreciate your recommendation of Bitmore over other brands, it brings a smile to our faces :)

Best,

A

5぀星のうち5の評䟡

A positive experience

This was an exchange, but everyone was professional, prompt, kind, and understanding.
They practice a very high level of communication so this was smooth.
No hinders and everything I requested was delivered on time and free of charge.

2025幎8月21日
Bitmore ロゎ

Bitmore からの回答

Thanks for your review.

Apologies for the issues you had initially, but we are very pleased to hear you've had a positive after sales service from our team.

Best,

A

5぀星のうち1の評䟡

i didn’t get my delivery yet still


i didn’t get my delivery yet still waiting for delivery i ordered it 3 weeks ago.

2025幎7月22日
Bitmore ロゎ

Bitmore からの回答

***Edit Update***

After confirming with colleagues you raised this query 2 days after placing your order (22nd July). Following the communication you had with our customer service team, as you required the product urgently, we upgraded your delivery from the free 3-5 days, to the premium (Royal Mail 24h Guaranteed Next Day service). The tracking shows it was despatched on 25th July, and was signed as by yourself as delivered on the morning of 26th July, 4 days after you originally placed the order, not 3 weeks.

Nevertheless, thank you for your review, we do hope you enjoy our earphones.

Best,

A

5぀星のうち5の評䟡

Had a problem but when Ryan got


Had a problem but when Ryan got involved sorted out no problems,a credit too bitmore

2025幎8月1日
Bitmore ロゎ

Bitmore からの回答

Thanks for your review and feedback about Ryan. We're very pleased he was able to help you out and improve your experience with Bitmore.

Best,

A

5぀星のうち5の評䟡

I purchased a charger which was faulty

I purchased a charger which was faulty. I emailed customer service and they provided me a good explanation (it was a safety feature intended to render the device unusable in the event of a short circuit) and a new device was send and received in double quick time. Thank you for a great customer service experience.

2025幎8月1日
Bitmore ロゎ

Bitmore からの回答

Thank you for your kind review.
Our powerbanks have an array of safety features (4-layer safety PCB); Over-current, short-circuit, and overcharge protection, IC & battery temp control, Wireless foreign object detection (if you're using a wireless powerbank, plus we only use recycled materials/plastic (where possible) and eco FSC packaging.

With that said, I am sorry you initially had an issue, but am please the team was able to clearly highlight the reason and sort you a replacement.

Best,

A

5぀星のうち5の評䟡

What a great service .

What a great service .
I have had my ear pods 12 months 1 stopped working I contacted BITMORE and the great guys sent me a new set , thank you so much as I love the quality of them 👌

2025幎7月29日
Bitmore ロゎ

Bitmore からの回答

Thank you for your kind review!

I'm sorry your earphones had an issue within 12 months, but I'm glad the team was able to quickly help you out with a replacement. I'm very please to hear you love the quality, I hope they bring you many years of great audio!!!

FYI we give a free 24 months guarantee as standard with our products :)

Best,

A

5぀星のうち5の評䟡

These are the best earbuds I have

These are the best wireless earbuds I have. Warm bass. Complete listening pleasure.
I love it 
 10/10
Greetings
Dirk
Antwerp

2025幎3月7日
自発的なレビュヌ
Bitmore ロゎ

Bitmore からの回答

Thanks a lot for your kind words. We're so happy to hear you’re loving the warm bass and enjoying your earbuds.

Enjoy your music, and feel free to reach out anytime.

Best

K

5぀星のうち3の評䟡

Disappointed in delivery time original


Disappointed in delivery time original order stated 3-5 days product ordered for birthday gift that was 7 days. Product took 11 days to arrive

2025幎7月4日
Bitmore ロゎ

Bitmore からの回答

Thank you for your feedback, and really sorry to hear your order took longer than expected to arrive.

We understand that delays can be inconvenient, especially when you’re expecting something important. We'll take a look at what went wrong and do our best to make sure it doesn’t happen again.

Really appreciate you letting us know, and thanks for your patience.

Best

K

5぀星のうち5の評䟡

Excellent customer support

Excellent customer support by Ryan and great flexibility in new online purchase.
Great value for money

2025幎6月23日
Bitmore ロゎ

Bitmore からの回答

Thank you so much for your kind words. We're thrilled to hear that Ryan provided excellent support and that you found our online purchase process flexible and valuable.

Your feedback means a lot to us, and we look forward to serving you again soon!

Best

K

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