Bizzi Growin レビュー 

372
•
TrustScore 5段階評価の4

4.2

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5つ星のうち5の評価

I absolutely love my new carrier from BizziGrowin. Gorgeous fabric and having worn my babybjorn carrier, this feels like a dream. So comfy and my babies position looks good. I didn’t want to pay the... もっと見る

5つ星のうち5の評価

Could not fault customer service! speedy replies and very quickly solved my problem. Royal Mail lost my parcel in transit but within a day the customer service team at Bizzi growin were onto solving t... もっと見る

企業が回答しました

5つ星のうち5の評価

Love our Bizzi Growin carriers. Got the Zebrano print one and the colours and material are beautiful. It’s such a comfy carrier to wear and baby feels so snug cuddled in during baby wearing. They are... もっと見る

企業が回答しました

5つ星のうち5の評価

Great product and brilliant customer service. We recived a bizzi growins changing bag at our baby shower and have been unable to find one of the stroller straps. Searched everywhere online with... もっと見る

企業が回答しました

企業情報

  1. ベビー用品店
  2. ・
  3. 子供の店

さまざまな外部ソースから提供された情報

Buy direct from the manufacturer, unbeatable quality for nursery bedding, nursery accessories and baby gifts. Great prices from BizziGrowin.com


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4.2

ほぼ満足

TrustScore 5段階評価の4

372件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 22%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(372)

過去12か月のレビュー数: 46件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Bag falling apart

Bought the lilli changing bag end of January, and now 8 months later it’s falling apart. The lining has ripped and the zip broke. Gutted because it’s a lovely looking bag but not worth £69, not for 8 months use.

2024年1月22日
自発的なレビュー
5つ星のうち5の評価

Excellent Prism Travel Stroller

We bought the Prism Travel Stroller with 20% discount! We are trying to find a compact, airline/cabin approved, lightweight, has bag and strap, affordable travel stroller and Prism is the perfect match! We used it in Dubai, it was very convenient and I also received a lot of compliments from my friends and family. Highly recommended!! Delivery was quick!

2024年9月15日
自発的なレビュー
5つ星のうち5の評価

All aspects of my experience were…

All aspects of my experience were excellent. I purchased items online which was a seamless process, customer service communication was excellent and the quality of the products is excellent!! For reference I purchased 3 blankets and the zebrano carrier all of which I love!!

2024年8月26日
5つ星のうち1の評価

No communication about delivery

No communication about delivery. I haven’t received anything in over a week.
Item not sent & now reduced.
Overall unhappy.

2024年7月25日
Bizzi Growin ロゴ

Bizzi Growin からの回答

Dear Charlotte
we have communicated with you and explained we are on skeleton staff right now, which is why everything is taking a little longer than normal .
If you are still waiting for a reply to another question we will get back to you as soon as we can.

5つ星のうち5の評価

Changing bag.

I have ordered one of the new changing bags and it is beyond beautiful!
The material is incredibly soft and the straps are easily adjustable so it can be swapped easily between myself and my husband.
It comes with buggy straps and a longer strap which is an added bonus!
The zip pocket on the top of the opening saves all my belongings falling out and provides a quick peak option instead of fully opening the bag.

Once I ordered there were a few delays with shipping (what isn't delayed these days ay) however when I emailed I was replied to promptly and kept up to date when they got updates.

Beyond happy with the customer service!

2024年7月31日
自発的なレビュー
5つ星のうち1の評価

Terrible product, terrible service

Had a terrible experience with the ‘director’ of the business. Had the pushchair 7 months, already had a new frame but with the new frame the old basket didn’t fit and was told to just put a hole in the basket to make it fit, rather rude attitude from said director also, pushchair is flimsy and tips over any bump or to go up kerbs with my 2 yr old in, absolutely would not buy again!

2024年7月22日
自発的なレビュー
5つ星のうち2の評価

Would not recommend the nomad carrier

I used the nomad baby carrier when my baby was a newborn and she was on my chest, it wasn’t a hot day however my baby was boiling hot although only wearing a baby grow as the carrier material is not breathable at all. It is extremely soft, good quality and looks stunning but it is very impractical. I have only just used this carrier for a second time today as the first time put me off - now that my baby Is five months old and I wanted to try it again and have her forward facing but the material on the carrier is so wide her legs do not sit comfortably at all, it holds them out in an unnatural position for a baby. Not to mention the material is flimsy and not supportive so she was ending up with the material almost suffocating her face or eating the material. I am really unimpressed with this product and would not recommend unfortunately. Looking appealing isn’t always the best way forward a baby needs support and breathable material.

2024年7月15日
自発的なレビュー
5つ星のうち5の評価

Quality and luxury

I bought the baby carrier Nomad months ago and honestly, this carrier is so luxury and cosy for my little one. He falls asleep straight away and with the head rest that can be clipped up for napping is perfect. Worth the extra money, trust me. Easy to adjust, also, as me and parnter both use it multiple times a day. SO easy to put on on your own as well!

2024年1月19日
自発的なレビュー
5つ星のうち5の評価

I can’t recommend this company more &…

I can’t recommend this company more & I’m always raving about them to friends/other mums too!

We have both the nomad carrier & the travel stroller. The quality of both products is insane! I get so many compliments on the carrier as it looks beautiful as well as being super functional too!

We’re about to go on our first trip with the stroller and I’m really excited to use it. It’s super light, folds really small and ticks all the boxes with its lie back feature, extendable hood for shade coverage, carry strap and bag. Super fast delivery & the best customer service I have ever received from any company!

Definitely should be your go to for contemporary baby accessories that are beautiful and give amazing functionality too!

2024年6月10日
自発的なレビュー
5つ星のうち5の評価

I highly rate their customer service

I bought a fantastic travel crib ‘The Pod’, at Manchester baby show for my daughter. It’s a great design, easy to carry, easy to put up and looks nice too. Unfortunately when I went to put it together there was a fault with it. I contacted Bizzi Gowin and they could not have been more responsive and easy to deal with. When I explained the fault via email, they sent me a returns label to post my Pod back, saying they would replace it. However the Pod arrived the very next day without them even receiving the return first. I would highly rate this company for customer care, great products too.

2024年6月3日
自発的なレビュー
5つ星のうち5の評価

The zebra baby carrier!!!!!!

I brought the zebra baby carrier the other day for my newborn and oh my days I used it for the first time yesterday and wow it’s absolutely beautiful, in every way!! It is worth every single penny, it’s unbelievably comfy, the quality is perfect!! so easy to put together, the material is outstanding. I have no bad words to say about this baby carrier it’s out of this world!! It’s amazing as well because you can use it on your baby till they’re approximately 3!!! I can’t wait for the matching baby changing bag to arrive🥰 what an absolute beautiful company I highly highly recommend. I didn’t want to take my baby out of it!!

2024年6月5日
自発的なレビュー
5つ星のうち5の評価

I purchased a baby carrier from these…

I purchased a baby carrier from these guys and couldn’t be happier. The quality is great and I can’t wait to use it for my babies.
They communication was amazing and the delivery was super fast!
I would recommend to anyway. Thanks again for your lovely product and service.

2024年5月28日
自発的なレビュー
5つ星のうち5の評価

Nomad Baby Carrier

Ordered a baby carrier last week which I believe were on back order. I emailed and asked could they give an approx delivery date as I wanted to use it for our holiday in two weeks time. They replied and advised as soon as it arrives at their warehouse they would let me know and advised of timescales. They then sent it out as next day delivery. The carrier itself is lovely, so far we are having much more success with this type of carrier over my BabyBjorn one. The fabric is good quality and feels very sturdy. I really like the fact it’s not as bulky as some other carriers I’ve seen.
Thank you team, I will be ordering the Lilli change bag shortly!

2024年5月29日
自発的なレビュー
5つ星のうち1の評価

Faulty handle joint in Bizzi Growin Buggi Lite…

I won a Bizzi Growin Buggi Lite Stroller from Bizzi Growin and whilst I wouldn’t usually leave a negative review from something that was free I feel people need to be made aware.

In less that a year I was having problem when pushing it was folding down as if you was putting the pram down. I’d only used it a handful of times.
This is dangerous and was told it wasn’t a common problem ( a fault in the
Folding joint ) I contacted in February, 3 times and finally got a response ( the customer service is shocking) and was told they would be receiving chassis stock in April and I’d get sent a replacement because of the fault.
Waited till April to contact and was told delivery would be May. I had a response yesterday saying I would have to pay for a replacement chassis which was not agreed or stated in any emails prior to contacting them and not sure why when the product they sent me was faulty.

I am really disappointed and feel parents need to be aware that this a fault that can occur. It is very dangerous and I wouldn’t recommend the pram as it broke in less than a year. Having 5 children I’ve never ever had a pram break let alone in under a year.

The only good thing about the pram is the pattern of the hummingbird but to save you time and money I wouldn’t recommend buying one.

2024年2月1日
自発的なレビュー
Bizzi Growin ロゴ

Bizzi Growin からの回答

Dear Katie
We supply good quality strollers and our customer care is excellent, however as you had won the stroller , we advised you that there would be a small fee for a replacement frame because we are so short on these, and you then threatened us with "bad mouthing" us in your rude email.
The cost to you for a frame would have been far less than you having to buy a whole new stroller, its a shame you couldn't see this.

It really is not acceptable to try and damage the hard work that small companies put in to building up their brand and customer service , when you have been offered a fair solution for something that you got for free.


5つ星のうち5の評価

Great customer service!

What excellent customer service this company has, as well as gorgeous products! I ordered a baby carrier a few weeks ago, and sadly one of the poppers came away from the fabric after a few uses. I sent them a message on Instagram, got a very speedy reply, and within a few days I’d received a replacement carrier. I absolutely love my carrier and am so impressed with the customer service. Thank you! X

2024年5月15日
自発的なレビュー
5つ星のうち5の評価

An amazing company!!!!

An amazing company with great customer service and delivery time. After having troubles with other company’s, these guys restored my faith in shopping online. Love love love the strollers and can’t wait to use them!! Thanks you x 10000000

2024年5月9日
自発的なレビュー
5つ星のうち5の評価

The company that goes above and beyond 👏🏽

Never known a company to go above and beyond like bizzigrowin. The service I received from Cathy has been incredible ! I have a 3 year old autistic son and their compact stroller is the perfect addition for our abroad get away when wanting to travel light. Would highly recommend 😊

2024年5月7日
自発的なレビュー
5つ星のうち1の評価

Concerning marketing…

I raised a valid issue with some marketing images regarding carriers on Facebook.
Only to have my comments deleted and blocked, as now I can’t even access the Facebook page for the company. I can see someone else has written a similar review on here and experienced the same treatment.
I think they show poor company ethics if instead of politely being reassuring (which they could easily do!) they offer a passive aggressive reply, then delete the comments and block prospective buyers?! Whoever is in the PR/marketing department has got it VERY wrong.
EVERY company gets questions and concerns raised about products (especially to do with babies), parents/ prospective customers have a right to say “hey, is this safe for my baby?” And many companies have better responses than the overly defensive response from Bizzi Growin…

2024年5月3日
自発的なレビュー

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