Easy to order. Good quality of goods received. Quick response and resolving issue from team. Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you exp... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The product was as ever excellent. However your decision to use 'evri' for the delivery let you down. Of the 3 items they 'delivred' this week 1 was left on my nieghbours porch and 2 (including your... もっと見る
企業が回答しました
It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck
企業が回答しました
My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... もっと見る
企業が回答しました
企業情報
当該企業による記述
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
連絡先
4.5
優良
116件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent quality work trainer…
Excellent quality work trainer extremely comfortable..only downside is the pull lace supplied. like the concept but nowhere to tuck it in which the end digging in your foot.
2026年2月24日
blackhammer.co.uk からの回答
Hi Nick, thank you for the feedback. The pull lace tab included in the shoe allows you to cut the laces to size. We also include an extra pair of normal laces if you want to get rid of the pull lace tab, please feel free to reach out to our customer care team if you need further assistance
Very good product and comfortable and…
Very good product and comfortable and delivery was very fast...
Very satisfying 😄
2026年2月23日
blackhammer.co.uk からの回答
Hey Zana, thank you so much for the review. We are glad you found them comfortable, and hopefully, they make long shifts that little bit easier!
Excellent company
Great company to deal with, problem with couriers sorted very promptly. Will recommend highly and use again.
2026年2月22日
blackhammer.co.uk からの回答
Thank you so much for the feedback Gordon. We will feed this back to our customer care team.
They are amazing quality and really…
They are amazing quality and really durable i am really satisfied as they are extremely light as well
2026年1月27日
blackhammer.co.uk からの回答
Amazing, this is great to hear, and we hope the shoes serve you well. Our design team prioritise comfort as much as protection for our many customers who spend a large amount of time on their feet at work.
Ordered two pairs of size 10 safety…
Ordered two pairs of size 10 safety shoes (two different models). One fits me just fine, the other is too small for me. Unfortunately, I have removed the tag and I assume I cannot send it back.
2026年1月26日
blackhammer.co.uk からの回答
Hi Andrei, unfortunately, you are correct, and the tag specifically says not to remove it in case of refunds. We encourage all customers to try them on first at home or indoors for fit before removing them. We are truly sorry. If you do wish to order again, please screenshot this message and send it to our customer service team, and we will be happy to offer a discount on your next purchase.
blackhammer.co.uk からの回答
Cheers Dean, glad we could be of service!
blackhammer.co.uk からの回答
Awesome Kieran, glad you have found them comfy!
This company are excellent went above…
This company are excellent went above and beyond mt expectations highly recommend
2026年2月3日
自発的なレビュー
blackhammer.co.uk からの回答
Thank you so much for the review Samantha. We try our best and it is great to hear!
blackhammer.co.uk からの回答
Thank you for the review Greg. Did you choose the next day, or was the courier super efficient?
blackhammer.co.uk からの回答
Thank you for your review and we are happy to hear everything went smoothly
Great comfortable safety boots
Great comfortable safety boots at a very reasonable price they were with me next working day great service thanks
2026年1月25日
blackhammer.co.uk からの回答
That's great to hear. Hopefully they serve you well on any long shifts
Great service
The customer service or should I call it costumer loyalty from Black hammer has been second to none . The boots I bought are so comfortable with the reassurance of the safety toecap and the steel insoles and the wide toe gives enough room for two pairs of socks with wiggle room for my toes is just great .
2026年1月24日
自発的なレビュー
blackhammer.co.uk からの回答
Thank you for the feedback, Craig. Happy to hear the customer care team looked after you, and we will feed that back to them. Please reach out to them anytime if you need assistance
blackhammer.co.uk からの回答
Thanks Abid, much appreciated and we hope you consider us for your next pair. Please reach out to our UK Customer care team if you ever need assistance
blackhammer.co.uk からの回答
Much appreciated, John. Feel free to contact our UK customer care team if you need assistance. Contact information is available on our website.
blackhammer.co.uk からの回答
Hi Gino, we just wanted to confirm whether a size 11 was sent? Looking at the order, a size 10 was ordered. Regardless of whether the size 10 you ordered was still too large or a size 11 was sent, you are still eligible for our 45-day return policy.
Don't hesitate to get in touch with our UK customer care team at info@blackhammer.co.uk, and they can help you either exchange for a size 9 or offer a refund
Very good 👍😊
2025年12月29日
blackhammer.co.uk からの回答
Thank you. Let us know if you ever need further assistance.
On my second pair of work trainers now…
On my second pair of work trainers now from Blackhammer and they are a hard wearing pair, waterproof, comfortable. Great grip ,
2025年12月28日
blackhammer.co.uk からの回答
Thanks for the review Andrew. We are really pleased to hear your trainers are working out for you/. Feel free to contact our customer care team if you need assistance.
blackhammer.co.uk からの回答
Amazong to hear. Please feel free to reach out if you ever need assistance or advice on this and any future pairs
blackhammer.co.uk からの回答
Thank you for the review. Glad you got your package safely. We aim to dispatch items within one business day, depending on the order placement date.
Fast delivery
Fast delivery, good quality, very good service. When there is a problem, they always solve it in the best way possible. I have been using this brand for many years and am extremely satisfied.
2025年12月8日
自発的なレビュー
blackhammer.co.uk からの回答
Thank you for the review; We really appreciate your custom, and hopefully our team can serve you for many more years.
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