Emails claiming they have to charge more for a new meter and more for electricity above the reference price. It only took a few minutes to clarify their written claims were false. Beware. Check everyt... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
1st invoice came, saying it was over due, then 2 days later got a phone call, demanding payment. found this to be aggressive & unnecessary. will give it another month trial & see what Blue NRG are... もっと見る
企業が回答しました
Price hikes are disappointing We changed over to Blue NRG because our previous provider was increasing their rates. The rate we were given with Blue NRG was better, but now you have increased the... もっと見る
企業が回答しました
Myself and my 3 Businesses would be the absolute last to recommend Blue omg we had trouble finishing with that company. 12 months after we were assured we never owed a cent — along came a bill for eac... もっと見る
企業が回答しました
企業情報
当該企業による記述
Blue NRG is an Australian owned and operated energy retailer, providing tailored energy plans for Australian businesses. We serve businesses of all sizes based in Victoria, New South Wales, Queensland and South Australia. Our Customer Service Team is located in Melbourne, so every time you call us you will speak to a local team member. We know that every business is unique. That's why our local team will work with you to understand your energy needs and create an energy plan that suits your business. To get a quote visit our website today, or call us on 1300 599 888 to talk to one of our business energy experts.
BlueNRG - Power To You
当該企業による記述

- At BlueNRG we make every effort to make things better for our customers. It stems from our endeavor to give Power To You
- * Localised and dedicated customer service * Competitive pricing * Unbundled and transparent bills * Monthly bills with free access to MyAccount * Value added products and services to improve energy efficiency
- Our Value Added Products and Services
- At BlueNRG our aim is to ultimately find ways to help you save your hard earned dollars. We work behind the scenes to look for opportunities for saving and can advise you what will work for your company at no cost to you. Some of these value added products and services are free of charge like the Energy Health Check Network Tariff Optimisation and Power Factor Correction, or come with free advice and analysis like installation of solar power systems, LED lighting upgrades, Nanoshield and Energy Management Systems.
連絡先
Level 2, suite 6, 350 Collins Street, 3000, Melbourne, オーストラリア
- 1300 599 888
- info@bluenrg.com.au
- bluenrg.com.au
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Letter of demand
I normally pay my bills on time. Whoops I forgot this time. Due 21/12 and I receive a letter of demand on the 23/12, seriously this is a bit aggressive.

Blue NRG からの回答
Quick resolution
Debt collector threatened when bill 2 days overdue
Blue NRG sent out letter of demand and referral to a debt collector, was sent out when bill was 2 days overdue at time of issuing letter of demand
The bill was issued 07/10/2022 and due 26/102022 for $22.51
The letter of demand was sent 28/10/2022 for $22.51
This is a COMPLETE over reaction
After reading the reply (you still did not understand the issue - It had nothing to do with the amount, it was due to the timing - 2 days after bill was due a demand letter sent out).

Blue NRG からの回答
We moved and had our electricity…
We moved and had our electricity re-connected at the new address but have continued to be charged for the old location

Blue NRG からの回答
Should have worn there will be power outage
There was no warning from blue energy that there will be power outage on Sunday 12-1-22
From 9 am to 3pm
We have lost the trade and some of our food went off
Please notify next time

Blue NRG からの回答
There all the same !
All much the same as all the other companies nothing really jumps out at me. Power is just too expensive in this country full stop
Be careful with this company
Be careful with this company, At the start they charge you less but after a couple of months your get charged Double.
The biggest scam company i have ever seen👎🏽👎🏽.
Hopeless!!!
We notified BlueNRG that we were moving and set up a new account with them for our new address but for 3 months they have sent threatening letters about reporting our credit file and cutting our power at the old place. Doesn't matter how many times we explain we no longer occupy that premises. Cut the power and see if I care!!! If you mark my credit file ill see you in court!!

Blue NRG からの回答
Electricity consumption charges
Your billing based on guesstimated power consumption is unacceptable. I am happy to pay my account on time, if you bill for actual power used. Read the meter. Send me a bill. I pay the bill. Everybody is happy.
Do not send me an estimated bill. If you choose the meter is to be read every 90 days, that is BlueNRG choice.If you want 30 day billing then you need a 30 day meter read cycle.

Blue NRG からの回答
Not at all impressed with Blue NRG
I've been with Blue NRG for almost two months and I STILL haven't received my first bill. I also haven't been told when I'll receive it.

Blue NRG からの回答
Too expensive
your a utility company customer service…
your a utility company customer service culture and ethics are alien to this sector
Great to help me set up but some…
Great to help me set up but some confusion on billing it tells you the due date but says you might be disconnected between
If you look at how red energy does there it seams a lot less threatening but still gets the point across
Couldn’t believe there is no supply…
Couldn’t believe there is no supply charge for small business!!
Thanks BLUE NRG, definitely the incentive to swap across!!
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