BOGOS レビュー 

31
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The customer service is on another level with this company. Anytime, and any request they will do their best to help you until the issue is resolved. I was fortunate to have Naomi assist with some tec... もっと見る

企業が回答しました

5つ星のうち5の評価

excelentes respuestas, orientación, servicio al cliente, responden rápido, me siento hablando como con chatgpt pero con humanos que están muy dispuestos a ayudar y eso hacer que me guste más

企業が回答しました

5つ星のうち5の評価

Great support experience with BOGOS! We ran into a tricky issue where our Free Gift offer kept looping in and out of the cart when combined with a tiered cart discount. Julie and the technical team du... もっと見る

企業が回答しました

5つ星のうち5の評価

The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, n... もっと見る

企業が回答しました

企業情報

  1. 企業間サービス
  2. ・
  3. 事業開発サービス

当該企業による記述

BOGOS, formerly Free Gifts by Secomapp, is a trusted promotion app for creating BOGO, Free gift with purchase, Bundles, Upsells, and Cart discounts - all powered by intuitive, fully customizable widgets. Over 11 years, BOGOS has helped 87K+ brands worldwide run offers seamlessly, generate more orders while elevating shopping experience. It also supports POS & Headless, provides advanced targeting, analytics, translation. Prompt chat, technical support, and AI assistant are always available.


連絡先

  • Home City, 4th Floor, Building V4, 177 Trung Kinh Ward, Yen Hoa, Cau Giay, Hanoi, 100100, Hanoi, ベトナム

  • info@bogos.io
  • bogos.io

4.7

優良

TrustScore 5段階評価の4.5

31件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(31)

過去12か月のレビュー数: 31件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

excelentes respuestas

excelentes respuestas, orientación, servicio al cliente, responden rápido, me siento hablando como con chatgpt pero con humanos que están muy dispuestos a ayudar y eso hacer que me guste más

2026年10月15日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

¡Muchas gracias por tus palabras! 💙 Nos alegra saber que nuestro equipo te ha brindado una experiencia tan positiva.

5つ星のうち5の評価

The customer service is on another level!

The customer service is on another level with this company. Anytime, and any request they will do their best to help you until the issue is resolved. I was fortunate to have Naomi assist with some technical customizations for the bundles and it went incredibly smoothly. Cant recommend enough!

2026年10月14日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

We're so happy to hear that Naomi made your bundle customizations such a smooth experience 💙

5つ星のうち5の評価

Great customer support

Great customer support. Hands-on technical support with any requests for customisations and functionality. I'm impressed!

2026年8月28日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Thanks so much for your kind words

5つ星のうち5の評価

Great support experience with BOGOS

Great support experience with BOGOS! We ran into a tricky issue where our Free Gift offer kept looping in and out of the cart when combined with a tiered cart discount. Julie and the technical team dug into it quickly, identified the root cause, and fixed it directly on their end within a short turnaround. Clear communication throughout and a genuinely helpful resolution. Much appreciated!

2026年8月21日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Thanks so much

5つ星のうち5の評価

Julie was very helpful and she solved…

Julie was very helpful and she solved my issue in a nice, professional manner. Excellent support

2026年8月14日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Thank you, Aga! We're so glad Julie could help you quickly and professionally. We'll pass your kind words along to her — it'll really make her day. Thanks for taking the time to share this!

5つ星のうち5の評価

Awesome customer support

Awesome customer support, very quick and efficient.

Since I had to take over some responsibility from a coworker on vacation, having the BOGOS team to rely on was a godsend. Thank you again Evelyn and Julie ! <3

2026年8月13日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Thank you, Laurent! We're happy our team could make that transition smooth for you. Whenever you need us, we're just a message away!

5つ星のうち5の評価

Excellent support and real technical follow-through

We’ve been using BOGOS extensively with our Shopify store and have worked with their support team several times as our promotional offers have become more complex.

What continues to stand out is the level of support. When we’ve encountered technical issues, including products incorrectly showing as out of stock even though inventory was available in Shopify, the BOGOS team has taken the time to investigate, escalate issues to their development team when necessary, and stay with us through resolution.

Most recently, Naomi was extremely helpful. She identified what was happening with several of our offers, walked us through the correct reset process, explained how to refresh the affected product without unnecessarily rebuilding the entire offer, and helped us get everything working properly again. Even better, we came away understanding how to handle the same situation ourselves if it happens in the future.

That combination of responsive support, technical follow-through, and actually teaching the customer how to manage the system is greatly appreciated. BOGOS has become an important part of how we manage promotional offers in Shopify, and the support behind the application continues to be excellent.

2026年8月12日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

It means a lot that you've trusted us across multiple sessions, Michael! We're glad our team has been consistent and technically solid throughout — looking forward to continuing to support you!

5つ星のうち5の評価

very great customer service

very great customer service! solve the problem in very short time. thanks Jolie, Austin, Naomi

2026年8月12日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Jolie, Austin, and Naomi will be thrilled to hear this! Quick solutions are exactly what we aim for — so glad the team delivered. Come back anytime!

5つ星のうち5の評価

Great service, Great agent

The agent was fast and patient, Evelyn was great at assisting me and managed to get my issue sorted immediately.

2026年8月7日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Evelyn is wonderful and we're so happy she got everything sorted for you, Susan! We'll make sure she sees this — really appreciate you leaving a review!

5つ星のうち5の評価

Every time I have needed help the team…

Every time I have needed help the team has responded in a timely fashion and helped me figure out what I was missing.

2026年8月5日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Always being there when you need us is exactly what we work toward! We appreciate the continued trust — we'll keep showing up for you.

5つ星のうち5の評価

Really easy to use and great customer service

Really easy to use and have a lot of different options. Their customer service is amazing! Mina is always such a great help.

2026年8月5日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

This is so wonderful to read, Jasmin! We're proud of how flexible the app is, and Mina is a gem. She'll be so happy to see this. Thanks for the lovely review!

5つ星のうち5の評価

Best App On Shopify!!!

Another campaign and another great experience. App and Support team top notch. Instant help with complex campaigns. Average order values are up across the board. Game changer!

2026年8月1日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Keith, you're one of our favorites to work with! Every campaign being a great experience is exactly what we aim for. Thanks for the continued trust — we'll keep delivering!

5つ星のうち5の評価

The BOGOS team has truly outstanding…

The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, no detail is overlooked.

Their dev support is a huge plus too: if the boosters aren't displaying correctly, their team jumps in and gets everything up and running right away. The way gifts are presented to customers is also incredibly well-designed and visually appealing.

On the results side, we've been thrilled! Our AOV has remained steady even as we've been expanding to new customer segments. Even more exciting, one of the promotional offers the app helped us create brought in 50 new customers last month, more than double our usual 20. That's a real game-changer for us.

We couldn't be happier with BOGOS. Truly a fantastic app backed by an amazing team!

2026年7月23日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Your perspective as a Project Manager means a lot to us, Guadalupe! We take communication and responsiveness seriously, so this is really encouraging to hear. So glad to have you with us!

5つ星のうち5の評価

Anne is the best support ever

Anne is the best support ever! Super helpful & responsive! Highly recommended ;)

2026年7月21日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Anne truly loves helping people, and this will absolutely make her day! We're lucky to have her on the team, and lucky to have you as a customer.

5つ星のうち5の評価

Great app with great support.

Have been using BOGOS for a few weeks, if I strike any troubles, the team at BOGOS are available to help. Anne promptly solved my issue today. Great app with great support.

2026年7月17日
自発的なレビュー
BOGOS ロゴ

BOGOS からの回答

Thanks for your kind words, dear!

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