The customer service is on another level with this company. Anytime, and any request they will do their best to help you until the issue is resolved. I was fortunate to have Naomi assist with some tec... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The customer service is on another level with this company. Anytime, and any request they will do their best to help you until the issue is resolved. I was fortunate to have Naomi assist with some tec... もっと見る
企業が回答しました
excelentes respuestas, orientación, servicio al cliente, responden rápido, me siento hablando como con chatgpt pero con humanos que están muy dispuestos a ayudar y eso hacer que me guste más
企業が回答しました
Great support experience with BOGOS! We ran into a tricky issue where our Free Gift offer kept looping in and out of the cart when combined with a tiered cart discount. Julie and the technical team du... もっと見る
企業が回答しました
The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, n... もっと見る
企業が回答しました
BOGOS, formerly Free Gifts by Secomapp, is a trusted promotion app for creating BOGO, Free gift with purchase, Bundles, Upsells, and Cart discounts - all powered by intuitive, fully customizable widgets. Over 11 years, BOGOS has helped 87K+ brands worldwide run offers seamlessly, generate more orders while elevating shopping experience. It also supports POS & Headless, provides advanced targeting, analytics, translation. Prompt chat, technical support, and AI assistant are always available.
Home City, 4th Floor, Building V4, 177 Trung Kinh Ward, Yen Hoa, Cau Giay, Hanoi, 100100, Hanoi, ベトナム
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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excelentes respuestas, orientación, servicio al cliente, responden rápido, me siento hablando como con chatgpt pero con humanos que están muy dispuestos a ayudar y eso hacer que me guste más

BOGOS からの回答
The customer service is on another level with this company. Anytime, and any request they will do their best to help you until the issue is resolved. I was fortunate to have Naomi assist with some technical customizations for the bundles and it went incredibly smoothly. Cant recommend enough!

BOGOS からの回答
I had a question about how to set up a free gift with different products for different markets, and Naomi was able to quickly and effectively answer all my questions

BOGOS からの回答
Great customer support. Hands-on technical support with any requests for customisations and functionality. I'm impressed!

BOGOS からの回答
Great support experience with BOGOS! We ran into a tricky issue where our Free Gift offer kept looping in and out of the cart when combined with a tiered cart discount. Julie and the technical team dug into it quickly, identified the root cause, and fixed it directly on their end within a short turnaround. Clear communication throughout and a genuinely helpful resolution. Much appreciated!

BOGOS からの回答
Julie was very helpful and she solved my issue in a nice, professional manner. Excellent support

BOGOS からの回答
Awesome customer support, very quick and efficient.
Since I had to take over some responsibility from a coworker on vacation, having the BOGOS team to rely on was a godsend. Thank you again Evelyn and Julie ! <3

BOGOS からの回答
We’ve been using BOGOS extensively with our Shopify store and have worked with their support team several times as our promotional offers have become more complex.
What continues to stand out is the level of support. When we’ve encountered technical issues, including products incorrectly showing as out of stock even though inventory was available in Shopify, the BOGOS team has taken the time to investigate, escalate issues to their development team when necessary, and stay with us through resolution.
Most recently, Naomi was extremely helpful. She identified what was happening with several of our offers, walked us through the correct reset process, explained how to refresh the affected product without unnecessarily rebuilding the entire offer, and helped us get everything working properly again. Even better, we came away understanding how to handle the same situation ourselves if it happens in the future.
That combination of responsive support, technical follow-through, and actually teaching the customer how to manage the system is greatly appreciated. BOGOS has become an important part of how we manage promotional offers in Shopify, and the support behind the application continues to be excellent.

BOGOS からの回答
very great customer service! solve the problem in very short time. thanks Jolie, Austin, Naomi

BOGOS からの回答
Great customer service and app works beautifully! Thanks Mina for your help

BOGOS からの回答
The agent was fast and patient, Evelyn was great at assisting me and managed to get my issue sorted immediately.

BOGOS からの回答
Every time I have needed help the team has responded in a timely fashion and helped me figure out what I was missing.

BOGOS からの回答
Really easy to use and have a lot of different options. Their customer service is amazing! Mina is always such a great help.

BOGOS からの回答
Another campaign and another great experience. App and Support team top notch. Instant help with complex campaigns. Average order values are up across the board. Game changer!

BOGOS からの回答
Solved our problem real quick. Team is so easy to work with

BOGOS からの回答
The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, no detail is overlooked.
Their dev support is a huge plus too: if the boosters aren't displaying correctly, their team jumps in and gets everything up and running right away. The way gifts are presented to customers is also incredibly well-designed and visually appealing.
On the results side, we've been thrilled! Our AOV has remained steady even as we've been expanding to new customer segments. Even more exciting, one of the promotional offers the app helped us create brought in 50 new customers last month, more than double our usual 20. That's a real game-changer for us.
We couldn't be happier with BOGOS. Truly a fantastic app backed by an amazing team!

BOGOS からの回答
Anne is the best support ever! Super helpful & responsive! Highly recommended ;)

BOGOS からの回答
Have been using BOGOS for a few weeks, if I strike any troubles, the team at BOGOS are available to help. Anne promptly solved my issue today. Great app with great support.

BOGOS からの回答
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