The customer service is on another level with this company. Anytime, and any request they will do their best to help you until the issue is resolved. I was fortunate to have Naomi assist with some tec... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
excelentes respuestas, orientación, servicio al cliente, responden rápido, me siento hablando como con chatgpt pero con humanos que están muy dispuestos a ayudar y eso hacer que me guste más
企業が回答しました
Great support experience with BOGOS! We ran into a tricky issue where our Free Gift offer kept looping in and out of the cart when combined with a tiered cart discount. Julie and the technical team du... もっと見る
企業が回答しました
The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, n... もっと見る
企業が回答しました
企業情報
当該企業による記述
BOGOS, formerly Free Gifts by Secomapp, is a trusted promotion app for creating BOGO, Free gift with purchase, Bundles, Upsells, and Cart discounts - all powered by intuitive, fully customizable widgets. Over 11 years, BOGOS has helped 87K+ brands worldwide run offers seamlessly, generate more orders while elevating shopping experience. It also supports POS & Headless, provides advanced targeting, analytics, translation. Prompt chat, technical support, and AI assistant are always available.
連絡先
Home City, 4th Floor, Building V4, 177 Trung Kinh Ward, Yen Hoa, Cau Giay, Hanoi, 100100, Hanoi, ベトナム
- info@bogos.io
- bogos.io
4.7
優良
31件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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BOGOS からの回答
Thank you, Katri! Mina will be so happy to read this. We're glad she could help you quickly. Thanks for the kind words, and welcome to BOGOS!
Anne was amazing
Anne was amazing! With her assistance, she was able to help me fix the problem. Thumbs up to her! 👍
2026年7月14日
自発的なレビュー
BOGOS からの回答
Thanks so much, Maricris! Anne loves helping people fix tricky problems, so this made her day. So glad it's all working now, just reach out if you need anything else!
Great Service
Naomi was very patient in answering my questions and responded very quickly. Great service—she secured a better deal for the client. Thumbs up!
2026年7月13日
自発的なレビュー
BOGOS からの回答
Thank you for this! Naomi always tries her best to get a great deal for our customers, and we're happy she could help. Thanks for your patience and kind words!
Needed help on customizing and…
Needed help on customizing and launching a feature. Wonderful app. Top notch service, thank you to Junie for coming to my rescue!
2026年7月10日
自発的なレビュー
BOGOS からの回答
Junie is so glad she could help you get your new feature up and running! Thanks for trusting BOGOS with your launch. We can't wait to see how it goes!
I honestly can’t thank Mina shes truly…
I honestly can’t thank Mina shes truly amazing, went above and beyond!
I needed a very specific free gift offer for my wax melt business: customers spend £65+ and choose 6 free tubs, but I needed each free gift limited to 1 per scent, no + button abuse, and no discount codes stacking on top of the offer.
After having a really stressful experience with another app, I was worried this wouldn’t be possible, but the BOGOS support team were absolutely brilliant. They listened properly, understood exactly what I needed, and helped me get the offer working correctly.
They removed the quantity issue, made sure customers can’t increase free gifts, and helped make sure discount codes don’t work when free gifts are in the basket.
The support was patient, clear and genuinely helpful. I was so stressed before speaking to them, and now the offer works exactly how I wanted it to.
Highly recommend this app, especially if you need proper support with a custom free gift setup. Thank you so much!
5 stars, all day long.
2026年7月10日
自発的なレビュー
BOGOS からの回答
Jo, thank you for this lovely message! We know how stressful it is when you need something to work just right. Mina stuck with it until it worked perfectly for you. Thank you for the trust and for sharing so much detail. It really helps us do better!
Reliable, Flexible App with Outstanding Live Chat Support
The app itself is flawless, but what makes the experience great is the live support team! They reply within minutes and fix errors so fast that your only focus can be on increasing sales. They really do care about their customers.
I have a great experience with this app. The most valuable part for our team is the live chat and the support team - it is a rarity to have a team to respond in a few minutes every time and to be so helpful. They helped us in solving any issue.
The integrations are incredibly easy to set up, even if you are not very technical. I also love how many customization options there are, making it easy to create offers that fit my business perfectly.
On top of that, the pricing is excellent for the value you get. if you are looking for a reliable, flexible, and affordable app with outstanding customer support, I highly recommend it!
2026年7月7日
自発的なレビュー
BOGOS からの回答
Thank you, Andrea, for such a kind and detailed review! We're happy the app is easy to use, quick to set up, and fits your budget. We'll share your kind words with our support team, they'll love hearing it!
One Of The Best Apps
This is one of the best apps my business has ever used. The bundles tripled my AOV within a few weeks! Not only is it easy to use, but their customer service are ACTUAL HUMANS who will speak to you about whatever your issue is - at almost any time of day. They even made custom code changes so things were customized to my store. A++++
2026年2月5日
自発的なレビュー
BOGOS からの回答
We’re thrilled to hear the bundles boosted your AOV and that our team could provide personalized support. Your success is exactly why we do what we do!
Delwyn was of great help
Delwyn was of great help. i contacted them needing a higher level support and she opened my eyes on smaller issues i didnt realize existed, repaired it right away. thanks again
2026年6月21日
自発的なレビュー
BOGOS からの回答
We’re delighted to hear Delwyn has been able to support you seamlessly!
Mina from BOGO is friendly & supportive
Mina from BOGO has given us seamless support everytime we have an issue.
2026年7月6日
自発的なレビュー
BOGOS からの回答
Thank you so much for your kind words!
The CS team is very responsive
The CS team is very responsive to our requirements. Shout out to Mina for her prompt reply asap. The app's features are worth paying for a quite high fee
2025年10月31日
自発的なレビュー
BOGOS からの回答
We’re glad you find the app’s features valuable, and your recognition motivates us to keep improving!
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