We bought our pug one of Bolde’s doggy wetsuits and it’s beautiful! Such amazing detail has been thought out to ensure it fits your pup. It’s lightweight, true to the size chart online, stunning colou... もっと見る
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Shipping was great, love all the bright bold colour choices. Can’t comment on how it works as I won’t be using it until summer.
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I was looking at these wetsuits and was delighted when they went on sale!!! What a gorgeous wetsuit. The order was easy. Communication was great (upon order, when it was being sent and expected arri... もっと見る
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Amazing customer service experience. Super friendly to chat with, really quick to get my order out on time. Love my wetsuit so much, the colours are gorgeous - it's the blue 5mm wetty. Bought it for d... もっと見る
企業が回答しました
企業情報
当該企業による記述
BOLDE is an innovative wetsuit brand that designs high quality, Eco-friendly jackets, spring suits and steamers for women. All BOLDE wetsuits are made from premium, Japanese Limestone-based neoprene, resulting in high flexibility, durability, and longevity, and the flattering cut lines have been specifically tailored to flatter and enhance a woman’s unique body shape. In an effort to help protect the ocean, BOLDE is committed to using HERO compostable mailers instead of plastic.
連絡先
4.7
優良
123件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely items, the bracelet is beautiful
Ordered to Australia, then I flew out to my sister for my birthday. She loves the purple snorkel set. Very good quality.
I ordered the sealife gold bracelet for myself, it’s truly stunning and the gift box is beautiful
2025年5月27日
BOLDE からの回答
Hi Kirsty,
Thank you so much for your lovely review. I'm so happy to hear that everything arrived safely and that your sister loved the purple mask & snorkel set 💜. I'm glad you loved the gold marine bracelet as well.
Thanks again for taking the time to leave a review, and for your kind words and support.
Thanks,
Amanda
🌊
BOLDE からの回答
Hi Natasha,
Thank you so much for your kind review. I'm thrilled to hear that you love your new mask set and that you find it super comfortable 😊
Happy diving.
Thanks,
Amanda
x
Servicio excelente y rápido
Servicio excelente y rápido. No he tenido ningún inconveniente con la marca. El pedido ha llegado todo lo rápido que podía llegar teniendo en cuenta que la marca es australiana y yo vivo en Mallorca, España.
2025年5月19日
BOLDE からの回答
Hi Caterina,
Thank you so much for your kind words and 5-star review. I'm thrilled to hear that your order arrived quickly and that you've had a great experience with our brand.
I truly appreciate your support.
Happy diving!
Thanks,
Amanda
x
Loved the wetsuit, wish there were more sizes available!
As a plus size person, I was very happy to see that Bolde made a wetsuit for me!!! And I love it!!!! It's enabled me to keep swimming even in the colder winter months and I think it is high quality and beautiful!!! I'm giving you four stars, rather than 5, because although I am so happy you are making wetsuits in my size, you should really make your sizes even more inclusive--moving up to sizes above a 20 would make such a difference to so many people!!!
2025年5月19日
BOLDE からの回答
Hi April,
Thank you so much for your review. We're so happy to hear that you love your BOLDE wetsuit and that it’s allowed you to continue swimming throughout the colder months.
As a small, independently owned business, we have worked very hard to be one of the most size inclusive brands on the market (a lot of work goes into adding new sizes to our collection). We would love to keep expanding our size options as our business grows.
Thanks again for being part of the BOLDE community—we’re so glad you’re here (even if we’re one star short 😅).
Thanks,
Amanda
x
Great product and quick delivery
Great product and quick delivery - even though it was coming from Australia to the UK
2025年5月8日
BOLDE からの回答
Hi Phillipa,
Thank you so much for your kind words! I'm really glad to hear you're happy with the product and that it arrived quickly. I truly appreciate your support.
Happy diving!
Thanks,
Amanda
x
Very happy
Very swift turn around on my order. The masks are great - no leaks, and the wet suit jacket fits nicely.
2025年5月8日
BOLDE からの回答
Hi Cheryl,
Thank you so much for your lovely review.
I'm really happy to hear your order arrived quickly and that you love your new BOLDE mask set—no leaks is always a win! 😊. I'm so glad to hear the wetsuit jacket fits nicely too.
I really appreciate your support and hope you’re getting lots of enjoyment out in the water in your new BOLDE gear.
Thanks,
Amanda
Service was the next level
Service was the next level, not only did she reply to all my questions quickly, once I paid, I received my beautiful bolde wetsuit that day!!! Personally delivered, it helped being just down the road. Bolde went beyond my expectations. Thank you for a wonderful experience and a beautiful wetsuit.
The wetsuit fitted beautifully, couldn't wait to try it on and get in the water with it. I got a 3mm steamer wetsuit full body, and it kept me very warm, better than any other wetsuit that I've used.
2025年5月5日
BOLDE からの回答
Hi Anna,
Thank you so much for your kind words! I am so glad to hear how happy you are with your new wetsuit and the experience of shopping with BOLDE 😊
I’m thrilled to hear that your new 3 mm BOLDE steamer exceeded your expectations and that it is a perfect fit!
Thank you again for the lovely feedback and support—it truly means a lot. Enjoy every moment in the water 🌊
Thanks,
Amanda
💙
Sad 😔
Hi i so loved the style and colour
I have had many wet suits over the year's and when i went into the water it leaked thought the back off my neck and wet baggy may i should have got a much smaller size but you did not recommend that ? With other wet suits i normally would do this 😕
2025年4月24日
BOLDE からの回答
Hi Margaret & Andrew,
Thank you for your 2-star review. I'm glad to hear you love the style and colour but were not able to find the right size prior to removing the tags and wearing the wetsuit in the ocean.
We do not have any correspondence from you asking for assistance with sizing, if we were aware that you usually size down in wetsuits then we would have suggested this, as we do appreciate that every-body is different.
To mitigate any sizing issues however, we do offer a generous 60-day return or exchange period to assist customer in finding the perfect fit. Unfortunately returns or exchanges after removing the tags and wearing the wetsuit in the ocean does fall outside of our return policy.
I wish you all the best with your future ocean adventures.
Thanks,
Amanda
Kept warm for a late autumn snorkel in Melbourne
Just took my 5ml steamer suit from Bolde for a snorkel in Melbourne mid May. Felt great and kept me warm enough to stay in the water for 40 mins.
Special shout out to Amanda for helping me with sizing. Her recommendation was perfect!
2025年4月4日
BOLDE からの回答
Hi Kylie,
Thank you so much for your review! I'm so glad to hear your 5mm BOLDE wetsuit kept you comfortable & warm during your snorkel in Melbourne — especially in mid-May conditions!
I'm glad I was able to help you fit the perfect fit :)
I hope you have many more great adventures in your new suit!
Thanks,
Amanda
x
The most helpful customer service and…
The most helpful customer service and advice I’ve ever had - buying wetsuits online is really tough but Amanda’s flexibility and great communication made a potentially painful process simple and easy even with me exchanging sizes twice. The wetsuits are gorgeous and I’ve had lots of comments on how nice it is to see wettys that aren’t black out in the water. I also am in love with my snorkel kit.
2025年5月10日
自発的なレビュー
BOLDE からの回答
Hi Em,
Thank you so much for your kind words and for taking the time to leave a review.
I'm glad I was able to make the process nice and easy for you and that you are loving your new wetsuit and snorkel set — it’s awesome to hear you're getting compliments about it out on the water!
Wishing you many amazing ocean adventures with your new BOLDE gear!
Thanks,
Amanda
x
Absolutely love my blue wetsuit.
Fast delivery and I absolutely love the blue colour. Fits perfectly too. I'm so very happy.
2025年4月3日
BOLDE からの回答
Hi JR,
Thank you so much for your review!
I'm thrilled to hear that your order arrived quickly and that you love the blue color— great choice ;) I'm also glad to hear the fit is perfect.
Happy diving!
Amanda
💙
BOLDE からの回答
Hi Gemma,
Thank you so much for your lovely review!
I'm thrilled to hear that you love your new mask and that you found it nice and comfortable. I hope that you have many amazing underwater adventures in it!
Happy diving!
Thanks,
Amanda
x
BOLDE からの回答
Hi Emma 😊
I'm so happy to hear that your new BOLDE wetsuit fits perfectly and that you love it, thank you so much for sharing, it's great to know that you are happy with your purchase 🥰
I am really sorry to hear about the customs charges though. Unfortunately, international orders can sometimes incur fees that are outside our control. As we grow, we will definitely consider the possibility of having local distribution in the UK to help avoid those extra costs for our customers 🤞
That said, I truly appreciate your support and hope it was still worth it in the end!
Thanks again for your kind words — it means a lot 💖
Happy diving!
Amanda
x
BOLDE からの回答
Hi Narelle,
Thank you so much for your kind review. I'm thrilled to hear you were happy with the fast delivery and our customer service.
It’s great to know you’re loving your new snorkel set - wishing you lots of fun underwater adventures ahead 🐠🌊
Happy diving!
Amanda
x
Super impressed with service, deliver and quality
Super impressed with the quality of my full-face goggles and snorkel (in a lovely calico bag)! More importantly Amanda was fantastic in her communication getting back to me within hours as I had over ordered and she refunded me immediately. Not many online retailers get excellent quality goods, well-wrapped within 48 hours of my order.
100% recommended Bolde!
2025年4月10日
自発的なレビュー
BOLDE からの回答
Hi Catherine,
Thank you so much for your kind words! I'm thrilled to hear you’re loving your oval mask and snorkel set in the BOLDE bag.
I'm glad I was able to sort your order out and get the right items to you as quickly as possible :)
Thank you again for the glowing recommendation, I truly appreciate your support!
Amanda
💙
Good old fashioned service
It was a pleasure being able to speak with Amanda over the phone when buying my wetsuit as I had quite a few questions in order to get the fit right. 10 out of 10 for the personalised service of being able to call up and speak to a real person. Great service and great wetsuit. I’m very happy with my purchase.
2025年3月11日
BOLDE からの回答
Hi Josie,
Thank you so much for taking the time to leave a review. It was a pleasure speaking with you on the phone and assisting you with finding the perfect fit. And I agree, even with all the technology in the world, sometimes its nice (and easy) to just pick up the phone a speak with a real person :)
Your kind words mean a lot, and I'm thrilled you're happy with your purchase. If you ever need anything else, please don't hesitate to reach out.
Enjoy your wetsuit and happy adventures!
Amanda
x
Love, love, love!
I bought the mask and snorkel set in purple and I love it! It’s so beautiful! The colour comes not quite as vibrant as in the photos online, but wait until you get it wet, the colour pops right out and is stunning. I haven’t had a chance to use it too often just yet, but if it holds up for a few underwater trips, I will most definitely be buying another. So far I’ve done one snorkel and it was brilliant. Clear, didn’t fog, comfortable and most importantly fits my small face well so no leaking! Used detergent to wash it prior to using, and as de fog. Comes with instructions but you can also google if you need to for care instructions. Can’t fault this set.
Update! I’ve now used this mask multiple times and it has been brilliant every time! Using baby shampoo or gentle detergent for de-fog it’s lasts for just over 2hrs before it starts to fog just the tiniest bit during snorkelling (not so much that you can’t still see what you’re looking at), which is excellent!
2025年2月27日
BOLDE からの回答
Hi Charlotte,
Thank you so much for your wonderful review! I'm so happy to hear that you love the purple mask and snorkel set (I wear the same purple one when I dive as well). I'm thrilled to hear that it fits your face well, is comfortable, and stays clear throughout your snorkel.
I appreciate you taking the time to mention the care instructions and the little tips for keeping it fog-free underwater. Thanks again!
** Great to hear that you have had an amazing underwater experience with our mask set lovely :)
Happy diving,
Amanda
x
Amanda was really helpful and patient…
Amanda was really helpful and patient ensuring I got the fit right. Wetsuit is great!
2025年2月27日
BOLDE からの回答
Hi Wendy,
Thank you so much for taking the time to share your experience with BOLDE. I'm so glad to hear that we were able to assist you in finding the perfect fit!
It’s also great to hear that you’re loving your new wetsuit! I hope it keeps you warm, comfortable, and confident on all of your water adventures 🌊
Thanks,
Amanda
x
Excellent all around
I'll be honest, I was bracing myself to realize I had been had by a shiny instagram company (no offense Amanda, the internet is a weird place!). It's not that I was expecting it to be some low quality Temu type knock off, but I was dubious that the quality was as *good* as what people said. Since it's a relatively small company, I considered the possibility that a lot of the good reviews were coming from folks with brand deals or other reasons to leave inflated reviews. I knew I was wrong about this as soon as I took it out of the packaging. I truly didn't think a wetsuit could be so comfortable. "Buttery soft" is language I see attached to a lot of wetsuits, including my last 3mm conventional neoprene suit, but this is actually as advertised. I've literally made my friend try it on to prove it. The suit has a perfect amount of stretch and when they say it's warmer than neoprene...they're telling the truth. Like, I can feel *hot* water flush out of my suit every once in a while. I've never had that experience in a conventional 3mm neoprene. The only criticism is that when I wear it free diving, I do get a little more flushing specifically on my back than I am used to. But the rest of me is so warm I really don't care. And it is so flattering. More so than I expected. As far as customer service goes Amanda is excellent, so responsive. My only remaining question is how it holds up over time. Hoping it holds up better than my last ~$150 neoprene suit which lasted only about a year before it started to rip. TLDR: the hype is real, get the steamer.
2025年1月17日
BOLDE からの回答
Hi Kaeli,
Thank you so much for your kind words. I'm so glad to hear that you were happy with the customer service and that I was able to assist you with your wetsuit purchase.
I appreciate your feedback and are grateful for your support!
If you need anything else, please don't hesitate to reach out.
Thanks,
Amanda
x
Snorkel in style
Beautiful colour and sleek styled snorkel and mask. Still fogs up but apart from that would thoroughly recommend.
2025年2月27日
BOLDE からの回答
Hi Connie,
Thank you for your lovely review!
The best anti-fog is to cover the inside of the glass (avoiding the silicone) in baby shampoo prior to each use, leave for a few minutes, then rinse.
I hope you have many incredible underwater adventures in your new BOLDE mask!
Happy diving!
Thanks,
Amanda
x
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