Visited this business after many years, impressed with expansion and development. Probably good to expand from the wood burning Steve’s business. But the wood burning stoves are brilliant. We have two... もっと見る
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Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... もっと見る
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... もっと見る
企業が回答しました
The whole process of meeting and discussing my plans and being advised by Alex, to the actual installation and rectification works on a stove that had been badly fitted by the previous person (not at... もっと見る
企業が回答しました
企業情報
Bonk & Co について
当該企業による記述
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
連絡先
8 Harbour Road, IV1 1SY, Inverness, 英国
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4.9
優良
1068件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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A very nice shopping experience
A very nice shopping experience, a beautifully laid out shop, especially at Christmases. Kind and helpful staff as always. Highly recommended a visit to Bonk & Co, you won't be disappointed.
2024年12月23日
Bonk & Co からの回答
Hi Angela,
Thank you so much for the great review, it was lovely to see you in the showroom again. We do put a lot of work into our showroom displays, (especially at Christmas!) so we're glad to hear you like them!
Wishing you a great 2025,
Bonk & Co
We can't quite believe the speed and…Happy Customer
We can't quite believe the speed and efficiency that made our whole experience a pleasure. We are so happy with our new wood burning stove and should have had one installed years ago. Bonk and Co came highly recommended by friends of ours so there was no reason to try anywhere else. Thank you to all involved.
2024年12月9日
自発的なレビュー
Bonk & Co からの回答
Hi Gail,
Thank you so much for leaving us such a heart warming review!
It's wonderful to hear you are so pleased with your new stove. We're sure it will be keeping you nice and cosy in the years to come - and especially in this cold weather!
With warm wishes,
Bonk & Co
Bonk & Co からの回答
Hi Norman,
Thank you for the great review, we appreciate it! It's always lovely to hear that our customers are pleased with their purchase.
Looking forward to seeing you again soon.
Warm regards,
Bonk & Co
Bonk & Co からの回答
Hi,
Thanks for the review! We're very happy to hear you liked our selection of gifts. We look forward to seeing you again in the showroom soon.
Best wishes,
Bonk & Co
Bonk & Co からの回答
Hi Matt,
Thank you so much for leaving us a review, it really means a lot to us! We're very happy to hear you were so pleased with our service - it's what we aim for.
Best wishes for 2025,
Bonk & Co
Staff always helpful and I always find…
Staff always helpful and I always find what I am looking for.
2024年12月12日
Bonk & Co からの回答
Hi,
Thank you for leaving us a review. We're delighted to hear you found what you were looking for. We hope you had a good Christmas and look forward to welcoming you back to the showroom in 2025!
Best wishes,
Bonk & Co
Bonk & Co からの回答
Hi Charlotte,
Thank you for leaving us a review, we really appreciate it. We hope the companion set is coming in handy!
All the best for 2025,
Bonk & Co
Happy to pass on lots of relevant stove…
Happy to pass on lots of relevant stove parts knowledge and advice despite not being for a large sale.
2024年12月14日
Bonk & Co からの回答
Hi,
Thanks for taking the time to leave us a review, we really appreciate it!
We're always happy to discuss any stove related questions and help source parts for your stove, so thanks for the positive feedback!
Best wishes for 2025,
Bonk & Co
Excellent, friendly service
Excellent, friendly service. Great product. Extremely well packaged using repurposed, environmentally friendly packaging. Fast and careful delivery.
Whats not to like?
Thank you!
2024年12月11日
Bonk & Co からの回答
Hi John,
Thank you very much for taking the time to leave us a review, we really appreciate it!
We're delighted to hear you like your new Darach shelf and soaps. It's a lovely piece to add to any home. We hope you had a good Christmas and New Year!
Warm wishes,
Bonk & Co
Bonk & Co からの回答
Hi Jo,
Thank you so much for your lovely review. We really appreciate your feedback!
It's great to hear you enjoyed your visit to our showroom so much. We look forward to seeing you again soon.
Wishing you a happy and healthy new year,
Bonk & Co
Pleasant shop to visit.
2024年12月9日
Bonk & Co からの回答
Hi Annie,
Thanks for the great feedback. We look forward to welcoming you back to our showroom in 2025.
Best wishes for the new year,
Bonk & Co
Excellent quality, quick delivery
Excellent quality, original Scottish goods. Our dog especially loved her new wool blanket and we were happy with all our purchases. Delivery was amazingly quick and free! We got the package next day after we ordered!
2024年12月10日
Bonk & Co からの回答
HI Yanislav,
Thank you so much for the lovely review!
It's great to hear that your dog loves her new blanket - they are so nice and cosy. We always aim to provide the best possible service, whether you shop with us online or in store, so it's great to get your feedback!
Wishing you a happy and healthy 2025,
Bonk & Co
Excellent service from start to finish
Excellent communications throughout. Very professional service from sales to installation.
2024年11月18日
Bonk & Co からの回答
Hi John,
Thank you for taking the time to leave us a review, it really means a lot to us!
We're delighted to hear you were so pleased with our service and the installation of your new Woodwarm stove. We trust it's been keeping you nice and cosy in this cold weather!
Wishing you a happy and healthy new year,
Bonk & Co
Lots of lovely Christmas gifts
Lots of lovely Christmas gifts, and lots of practical household items, oh and stoves and cookers of course!
Great service and always a warm welcome from the Bonk family!
Merry Christmas to all x
2024年12月7日
Bonk & Co からの回答
Hi Donna,
It's always a pleasure to see you in the showroom, so thank you for the lovely review! We hope you had a wonderful Christmas and look forward to seeing you in 2025!
Happy New Year,
Bonk & Co
Bonk & Co からの回答
Hi,
Thank you kindly for the five star review, we really appreciate it.
It's lovely to hear you think our service is great - it's what we aim for! We hope you are enjoying your new Charnwood stove and are keeping nice and cosy in this chilly weather!
Wishing you a happy and healthy new year.
Bonk & Co
The whole journey from start to finish…
The whole journey from start to finish was straight forward, helpful and the work was completed very quickly and very well. A professional and competent job by a trustworthy firm. Thank you
2024年11月13日
Bonk & Co からの回答
Hi Kate,
Thank you so much for taking the time to leave us a review, we really appreciate it!
It's great to hear you were so pleased with our work, we always aim to provide the best possible service, so our whole team were delighted to get your feedback.
Wishing you a happy and healthy new year!
Bonk & Co
Lovely shop
I only went in for rope for my stove but what a beautiful shop! Will definitely go back, lovely gifts, cards etc. Very helpful lady in the shop too
2024年12月4日
Bonk & Co からの回答
Hi Jill,
Thank you so much for taking the time to leave us such a lovely review,, it made our day!
We look forward to seeing you again soon.
Bonk & Co
Professional service…
Easy to deal with from sales dept through to installation. Professional service. Not the cheapest but worth spending a little bit extra to get everything right first time and expert knowledge.
2024年10月10日
Bonk & Co からの回答
Hi Colin,
Thank you for leaving us a review, we really appreciate it!
We're delighted to hear you were so pleased with the installation of your new stove. Our whole team really pride themselves on what they do, so we were all very happy to read your comments.
Wishing you lots of cosy times with your new stove.
Bonk & Co
Bonk and Co
Bonk and Co. what a fabulous place to visit!
They fitted a new wood burning stove for us a couple of years ago which is fantastic.
We visited the store this week and it’s just a treasure trove of interesting, novel, unique gifts, furniture and, of course wood burners and equipment, all of the highest quality.
We love the place and the staff who are so friendly and helpful.
Wonderful!
2024年11月30日
Bonk & Co からの回答
Hi Barry,
Thanks so much for the heart warming review, it means a lot to us!
It's lovely to hear you are enjoying your stove so much. We're sure it'll be keeping you cosy this Christmas.
We look forward to seeing you again in the showroom soon.
Warm regards,
Bonk & Co
A wonderful choice of gifts especially…
A wonderful choice of gifts especially for Christmas.
2024年11月30日
Bonk & Co からの回答
Hi John,
Thanks for the great review, we appreciate it!
It's lovely to hear you like our Christmas gifts - it's our favourite time of the year!
Wishing you a very Merry Christmas when it comes!
Bonk & Co
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