Lewis the mobile garage man, was so nice. He had his van broken into and let me know, to reschedule my Service. On the way, he came across a crash and stayed with the lady involved, who was waitin... もっと見る
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レビュアーのコメントを見てみましょう
REIDS PAISLEY,Have been bringing my cars and camper here for a few years,sterling service from josh & team,cost are on par with the surrounding garages but personnel service swings it.scott(PERCY)
企業が回答しました
Appointment made for an interim diesel service in the same week, better than most garages! George was helpful, reliable and friendly, Level of work was very good. Will certainly be using him again. On... もっと見る
企業が回答しました
Having different garages with available dates, distance and price really helps especially for something like an MOT. From looking up to completed MOT in a matter of a few hours. Great service.
企業が回答しました
企業情報
当該企業による記述
BookMyGarage is the UK's only unbiased, real-time, car servicing comparison site, serving the needs of car owners and garages alike. BookMyGarage has created a level playing field for consumers to quickly, easily and confidently compare and book services offered by over 9,000 garages in the UK in real-time. The company has 40 employees and is headquartered at 1000 Lakeside, Portsmouth.
連絡先
1000 Lakeside, PO6 3EN, Portsmouth, 英国
- 03304 004439
- info@bookmygarage.com
- bookmygarage.com
4.7
優良
7986件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient.
2026年3月20日
BookMyGarage からの回答
Thank you for your review! We're really glad to hear you found the service efficient. If you need anything in the future, we're always here to help!
Kind regards,
BookMyGarage
Veales Chilcompton Somerset
I dropped my car off the evening before. My MoT was completed by 08:00 the next morning, I had a full service done afterwards, and my car was ready to pick up by 12:00. Polite and friendly, itemised bill, professional job. I highly recommend this garage.
2026年3月20日
BookMyGarage からの回答
Thank you for your review! We’re really pleased to hear how smoothly everything went, from dropping your car off the night before, to having your MOT completed early and your full service finished by lunchtime. It’s great to know the garage was polite, professional, and transparent with an itemised bill.
We’ll be sure to pass your fantastic feedback on to the garage.
Kind regards,
BookMyGarage
Car service
This is first time I've used this site so pleased I did . I found a garage near me and it was cheaper than other garages. Thank you.
2026年3月18日
BookMyGarage からの回答
Thank you for taking the time to leave a review.
We’re really pleased to hear that your first experience using our site was a positive one. It’s great that you found a nearby garage and saved some money too.
Kind regards,
BookMyGarage
Easy to book MOT
Easy to book MOT. Let me drop the car in when it was easy for me. Car passed but i asked if they could put 2 tyres on for me. They got on it straight away and within 2 hour i could get my car. Really friendly and helpful.
2026年3月15日
BookMyGarage からの回答
Thank you so much for your lovely review! We’re delighted to hear how easy the MOT booking process was for you and that the garage was able to fit your tyres so quickly. It’s great to know the team made things convenient and helpful throughout your visit.
We’ll make sure to pass your feedback on to the garage.
Kind regards,
BookMyGarage
BookMyGarage からの回答
We're happy to hear that our service was easy to use and made booking simple for you. Thank you for your positive feedback!
We look forward to helping you again in the future.
Kind regards,
BookMyGarage
Quick and Simple!
Went on their website to book my service in, they were able to find me a garage with a good price, the only thing is they weren't able to give me a specific time for the booking besides AM and PM.
2026年3月17日
BookMyGarage からの回答
Hi there, thanks so much for taking the time to leave a review! We’re really glad to hear we could help you find a garage with a great price.
Regarding the appointment time, we completely understand the desire for a more specific slot. As we don’t have direct access to each garage’s diary, we offer AM or PM booking windows. Once the booking is placed, the garage will give you a call to finalise an exact time that works best for you.
We appreciate your feedback and are always looking for ways to make the process even smoother. Thanks again for choosing us!
Kind regards,
BookMyGarage
The garage were amazing not the system
The garage were amazing, the booking system was not. I booked online and had confirmation. However when I dropped my keys off the booking had not gone through to the garage. They did however deal with things amazingly and found me a slot
2026年3月18日
BookMyGarage からの回答
Thank you for taking the time to leave your feedback.
We have looked into your booking and would like to advise that when your booking was made, we sent a booking confirmation email to the garage on 09/03/2026, followed by a reminder email on 16/03/2026. In addition to these notifications, every garage listed with us has access to their own garage portal, where they can view and manage all bookings made through our platform at any time.
We completely understand how frustrating it is when a booking doesn’t seem to align with what you expected, especially when you had a confirmation.
We will be contacting the garage directly to discuss what happened and to ensure they are correctly reviewing and managing their bookings to help prevent situations like this in the future.
Thank you again for sharing your experience
Kind regards,
BookMyGarage
Booked slot not honoured – long delay and poor communication
I had a service booked for 11:00am, but after waiting three hours I was told the car still wasn’t ready and it would be at least another 1.5 hours.
Delays can happen, but the main issue was the lack of communication and the fact the booked time didn’t seem to mean anything. I wasn’t given updates during the wait, and had to chase for information myself.
If appointments are running behind, customers should be informed early and given realistic timeframes so they can plan accordingly. At the moment, booking a specific time doesn’t appear to guarantee anything, which defeats the purpose of having a scheduled slot.
Improving communication and managing expectations would make a big difference.
2026年3月20日
自発的なレビュー
BookMyGarage からの回答
Thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience.
From the details provided, it appears that this review may relate to the service received at a garage listed on our platform rather than BookMyGarage directly. Garages who partner with us are supplied with a booking portal to manage their own availability, timings, and communications with customers, and we always strive to ensure they use this effectively.
We’ve requested further information from you so we can look into this in more detail. Once we have this, we’ll contact the garage and ask them to reach out to you directly to resolve the issue.
We appreciate you bringing this to our attention so we can help put things right.
Kind regards,
BookMyGarage
Arrange an MOT convenient for you.
Used this company to arrange an MOT in a relative rush. It was straightforward and quick to obtain quotes and also to choose one in a convenient location to me.
2026年3月14日
BookMyGarage からの回答
Thank you for taking the time to leave us this wonderful review! We're really pleased to hear that we could help you arrange your MOT quickly, especially when you were in a bit of a rush. It’s great to know that getting quotes and choosing a convenient location was straightforward and hassle‑free.
Kind regards,
BookMyGarage
BookMyGarage からの回答
Thank you so much for taking the time to leave a review! We're delighted to hear that you found the process smooth and enjoyed our service.
We look forward to assisting you again in the future.
Kind regards,
BookMyGarage
Friendly n informative staff
2026年3月16日
BookMyGarage からの回答
We appreciate you sharing your experience.
It is great to hear that the staff were informative and friendly.
Thanks for your review and we hope to help you again.
Kind regards,
BookMyGarage
Great site
Great site there are loads of garages to choose from with good information about each one that it makes it easy to pick one that meets your requirements
2026年3月19日
BookMyGarage からの回答
Thank you for your great review.
We're really pleased to hear that you found the site easy to use and appreciated having so many garages to choose from, with clear information to help you pick the one that best meets your needs. Making the process simple and transparent is exactly what we aim for and we hope to be of help again.
Kind regards,
BookMyGarage
Very easy to navigate the site and it…
Very easy to navigate the site and it found what I needed
2026年3月19日
BookMyGarage からの回答
We're happy to hear that our site was easy to navigate, and you found what you needed.
Thank you for your positive feedback, we appreciate it and hope to help you again.
Kind regards,
BookMyGarage
Good booking system and great deal…
Good booking system and great deal compared to going straight to the dealer. Would use again - Secret Service was what I booked my service through and it was great
2026年3月19日
BookMyGarage からの回答
Thank you for your great 5-star review!
We're really pleased to hear that you found the booking system easy to use and were able to get a great deal compared to going directly to the dealer.
We're also delighted that you had such a positive experience using our SecretService option, it’s a fantastic way to enjoy main‑dealer quality at a better price.
Kind regards,
BookMyGarage
So very quick and easy to book
So very quick and easy to book,
The lady on the desk was very friendly, i k ow my headlights were offline when I took my car in for the mot, but instead of putting it down, they adjusted them for me, love friendly garage will define going back here again
2026年3月15日
BookMyGarage からの回答
Thank you for your lovely review, we're really pleased to hear that you found the booking process quick and easy, and that the team at the garage were so friendly.
It’s great to know they adjusted your headlights, that’s the kind of helpful service we love to see.
We’re delighted to hear you’d return again.
Kind regards,
BookMyGarage
Had my car booked in for a full service…
Had my car booked in for a full service and MOT and the front and back brake pads
Took the car in for 9am , staff at the garage where friendly , was kept well informed when the car was getting the work done to it
Got a call after 2 hours to inform me the car was ready for pick up
Fair price for the work and I will use again in the future
2026年3月15日
BookMyGarage からの回答
Thank you for your great review.
We're really pleased to hear that your full service, MOT and brake work were all completed smoothly.
It’s great to know the staff were friendly, kept you well informed throughout, and had your car ready within just a couple of hours. We’re glad you felt the price was fair and that you’d choose to use us again in the future.
Kind regards,
BookMyGarage
Quick, Efficient and Reasonably Priced
Appointment made for an interim diesel service in the same week, better than most garages! George was helpful, reliable and friendly, Level of work was very good. Will certainly be using him again. One very happy customer here
2026年3月13日
BookMyGarage からの回答
Thank you for your fantastic review.
We're really pleased to hear that you received quick, efficient service at a reasonable price.
It’s great to know George was helpful, reliable and friendly, and that you were happy with the quality of the work.
We’re delighted to hear you’ll be returning — one very happy customer indeed!
Kind regards,
BookMyGarage
Fantastic service
Fantastic service, the high ratings are deserved. Professional and friendly, no dodgy business or up selling/guilt trips. Will definitely be using a so for my next repairs or service/mot 🌟🌟🌟🌟🌟
2026年3月18日
BookMyGarage からの回答
Thank you for your fantastic review, it's wonderful to hear you received such professional, friendly service with no pressure or upselling.
It’s great to know the experience felt honest and straightforward from start to finish.
We really appreciate the 5‑star feedback and look forward to helping you again.
Kind regards,
BookMyGarage
BookMyGarage からの回答
Thank you for your review.
We're really pleased to hear that you received fast service along with sound advice. That’s exactly the kind of experience we aim to provide.
We hope to help you again some time.
Kind regards,
BookMyGarage
Brilliant
So easy to use and kept up to date constantly, will be using this site again.
Top notch
2026年3月18日
BookMyGarage からの回答
We're so happy the process was easy and straightforward for you, and you were kept informed.
We appreciate your top-notch feedback and look forward to you using our site again.
Warm regards,
BookMyGarage
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