Boostmyshop レビュー 68

We are a Spanish ecommerce company working with BMS for nearly 2 years. We have worked with many SAS companies but the level of support provided by BMS is second to non.
Their team is profesional, tecnical support is efficient and understanding. Our company has limited technological capabilities and they have helped us develop a great warehousing and order manegement system.

On travaille depuis un an avec BMS, très bon produit, accessible, bien pensé et un SAV réactif et compétent !

Satisfait des services de cette société. Ils sont disponibles d'un point de vue support (rapidité et efficacité). Durant la période du COVID19, j'ai demandé un geste commercial qui m'a été accordé.

Definitely one of the best companies out there! State-of-the-art features and services, made my e-commerce life much easier and enjoyable. Amazing and competent customer service.

We have been customers of Boost My Shop for many years and are very satisfied. Especially the support is excellent. The reaction times are very short, tickets are usually answered immediately. Above all, solutions to problems have always been provided. By the multilingual support staff even complex topics are discussed and explained in detail and understandably by phone, Skype or e-mail - many thanks to Candice :)

The ERP is extremely buggy. They upgrade the software and override base functionality even though they assure you that they won't and of course the coup de gras is that they have decided to cut me off for complaining that I waited for two months to get a response from their company without offering to resolve the issue in any way after THEIR company asssured me that I needn't worry. They will not live up to their word to have the functionality secured throughout development.

They were paid for 6 months of support 2 months out of which they didn't respond.

In short buggy software, not reliable, poor customer support.

Une technologie au point et une équipe commerciale et technique au top niveau, réactivité au rendez-vous; ne sous-estimez pas les conseils qu'ils peuvent vous donner, car au delà de la techno, vous avez à faire à des experts du commerce en ligne qui vous aideront à définir une stratégie de prix, laquelle vous permettra d'augmenter significativement vos revenus. Merci à toute l'équipe de prendre soin de vos clients comme vous le faites, 5 étoiles bien mérité.

We turned to BMS support when our developers were having difficulty troubleshooting an error which was impacting our sales considerably. The support team were very responsive and persisted with us until the issue was resolved and also offered help and guides for other issues. We were very happy to have the issue resolved.

Un logiciel de repricing qui fait le taff malgré quelques bugs, ça arrive. Néanmoins, le service client et le service technique sont au top du top, très réactifs et très professionnels. On a toujours une réponse très rapide en cas de pépin, y compris en période de rush (weekend, black friday, etc.) ce qui rassure énormément.

We started together since 1 year now, we grow together and we have done a good transition from MAGENTO to PRESTASHOP. All Good :)

Nous utilisons cette solution depuis 1 an et notre CA a augmenté. Les paramétrages sont faciles et l'équipe technique disponible et compétente.
Ces outils nous permettent de piloter notre activité e-commerce et de nous dégager du temps pour d'autres tâches commerciales. Je recommande. Br

I have worked with numerous of their extension from the trusty Extension Conflict Catcher to Embedded ERP and many in between. As a Magento developer I use version control on all of my projects which allows complete transparency of changes made and I am happy to say these guys provide reliable extensions and when changes are required, these are made correctly and reserved to their extensions code. Keep up the good work guys.

Embedded ERP completely revolutionised our business and allowed us to grow massively without huge staff increases. The software basically gives you an entire business workflow out of the box and resolved issues that as a business, we had carried for years.

Like many things that are extremely powerful, it took a bit of time to learn and configure to our needs, but we had an on-site installation by Boost My Shop which gave us a massive leap along that path.

It now works pretty much flawlessly and has done for 2 years, we could not imagine running our business without it.

Des outils de gestion performants et innovants pour piloter son activité e-commerce. Nous travaillons avec eux depuis de nombreuses années et n'avons jamais été déçus des résultats. De plus, le support est très réactif et compétent en cas de problème. RAS je recommande vivement !

Ottimo supporto e strumento. Consiglio a tutti :)

For my website ecommerce I use the repricing solution which helps my business a lot

Thanks his is a very bad company. The embedded ERP solution for Magento 2 is just not working in a multi language store. The stock is completely screwed up. Also the extension does not follow any best practices and as changes multiple tables on the DB. This makes it very risky to update in the future. Made my installation pretty much useless. The support is very slow and most of the time not useful. They only want to directly access your installation and do the fix there. This way when you want to update or have an other extension installed, you need their support again to fix the issues. Because of the bad programming, the extension does not work we with other extensions. We had an demo site with all the Magento demo data and it gave errors there already. Support wanted access to that. They did not even understand they could do it on their own servers. Wasted way too much money on this. Please stay away from this company.

worst service every never work with this company , the training guy made problem with sitting and ask for urgent help and the never help and the support sell just close the conversation with out help me