The most pathetic customer service. Ordered the garment duffle 2.0, got a cheap leather resin garment bag. Contracted their customer support on almost all forums, email, WhatsApp, Instagram, Facebook... ãã£ãšèŠã
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Very disappointing experience! Ordered a backpack with an Anti Theft Keyless Lock, but received only the bag. Missing items and poor service. Would not recommend!
I got intrigued from their Facebook bag video and ordered their T67 backpack. However I asked for their accrual bag video, which was way too off. Stitching was bad, strap was low quality, material see... ãã£ãšèŠã
I placed above order Order No 21065550075904 I received the bag on 19 September, after opening i found that quality of bag was highly poor. Moreover, its mesh lining was also foun... ãã£ãšèŠã
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I ordered bag
I ordered bag. Bag received but next day carrying side stitching opened. Anti-theft keyless lock is missing . Handle black strip quality is very low/local. I also messaged on WhatsApp but no response received. Product is not as described. Very poor quality and poor seller service.
Borsa is a totally scam dont buyâŠ
Borsa is a totally scam dont buy anything from them
Very disappointing experience
Very disappointing experience! Ordered a backpack with an Anti Theft Keyless Lock, but received only the bag. Missing items and poor service. Would not recommend!
Iâm extremely disappointed with myâŠ
Iâm extremely disappointed with my experience with Borsa. I ordered a 3-in-1 Leather Convertible Backpack for Rs. 3,550, but the right strap has no foam padding, which appears to be a manufacturing defect. Additionally, the Anti-Theft Lock mentioned in the product title was missing from my order.
I contacted Borsa through the email address listed on their Facebook page, but my email could not be delivered. I also reached out through Instagram, Facebook, and WhatsApp, including messages and phone calls, but I have not received a response or any assistance.
After several unsuccessful attempts to resolve this matter, I commented on one of Borsaâs Facebook advertisements. Since then, I have been unable to find or access their Facebook page, and I am concerned that I may no longer be able to contact them through that channel.
I am simply seeking a fair resolution: a replacement for the defective backpack or strap, the missing Anti-Theft Lock, and a response from customer support.
I hope Borsa takes this complaint seriously and resolves the issue professionally. I would appreciate a response from the company.
Premium leatherâRexineâ
Premium leatherâRexineâ
I ordered 4-5 bags, none of them were leather. Not recommended at all.
Order experience on borsa
I placed above order
Order No 21065550075904
I received the bag on 19 September, after opening i found that quality of bag was highly poor. Moreover, its mesh lining was also found torn / damaged.
I immediately shared concern on Borsa WhatsApp but there was no response. I then also filled on-line return form on Borsa website. Its been 07 days but no response from Borsa. I am highly disappointed with the quality of bag and such a pathetic customer service. At least borsa should contact me regarding return.
Following are the anomalies found in bag, few pics also attached:
1. Mesh lining materials inside is already found torn / damaged inside bag
2. Buckles quality is cheapest and looks like that of a 3rd class bag
3. Net used at backside is highly low grade and can easy tear apart.
4. Top grap handle quality is very poor and foam layer used in it are totally visible, just covered with poor quality net which can tear anytime and all foam layers will be out.
5. Material used in mesh lining is pethetic and can easy tear with just a small push.
I want immediate return of money.
The most pathetic customer service
The most pathetic customer service. Ordered the garment duffle 2.0, got a cheap leather resin garment bag. Contracted their customer support on almost all forums, email, WhatsApp, Instagram, Facebook etc, but no response after I mentioned that the parcel was wrong. Tgey should be sued in court for this fraud.
The items delivered are extremely badâŠ
The items delivered are extremely bad quality
They are big big big scammers
They are big big big scammers. The 5000 bag was so so cheap, it looked like it won't cost even 1000 in local market. And of course, all the lies they say about their return n exchange policy on their website. Their Customer Support is Shit, and don't respond to you.
â ïž Very Disappointing Experience
â ïž Very Disappointing Experience â Beware Before Ordering!
Before ordering, I thought their product was worth the price, but I was completely wrong. The anti-theft lock shown in their advertisement was missing, and the actual product quality was far below what was advertised. The rack was shown as leather, but the material I received looked extremely cheap and low quality.
I contacted their customer service multiple times through calls and messages but received no response at all. I also submitted their refund form multiple times. Each time, the website said I would receive an email shortly, but I still havenât received any confirmation or response regarding my refund.
Misleading advertisement, poor quality, missing items, and terrible customer service.
Think twice before ordering from this website.
Fake advertising and reviews
There is a significant difference between their advertised bags and the ones they send, which are of cheaper quality. They won't reply to your messages either. Avoid buying.
Totally scam
Totally scam. They showed leather bag with antitheft lock and send ployester bag with plastic zips.. No response from customer support and they also blocked me from their insta page.
Fraud
Fraud, Totally scam. They showed leather bag with antitheft lock and send ployester bag with plastic zips.. No response from customer support and they also blocked me from their page.
Keyless lock missing
Mane order kiya laptop black bagpack ka. Offer main ye mojood ha ky anti-thef keyless lock sath hoga. But inho ny fraud kiya ha hamary sath koi bi key lock sath nahi bheja. Not recommended. Donât buy this bag
fraud
fraud, bought a leather bag with keyless lock. received a light rexxene bag 3rd class quality.been almost 2 days no reply
Mane order kiya laptop brown bagpackâŠ
Mane order kiya laptop brown bagpack ka. Offer main ye mojood ha ky anti-thef keyless lock sath hoga. But inho ny fraud kiya ha hamary sath koi bi key lock sath nahi bheja. Not recommended. Donât buy this bag
Ordered 3rd time and received myâŠ
Ordered 3rd time and received my package. Paid in full and there was no Lock in there and extra bag as advertised on their website. Reached out to customer service, and they are not responding at all! Worst ever experience. Fakest website!
I ordered the bag and received a 3rdâŠ
I ordered the bag and received a 3rd quality school bag. No customer services at all! stay away from scam.
Pathetic Quality and Customer Service.
Pathetic Quality and Customer Service.
I wanted to order from them and asked for the video of the actual product because there are horrible reviews online and in response customer service was so rude and they just cancelled my order.
It's clear that these guys are doing Fraud.
Stay away!
Deceiving product
I got intrigued from their Facebook bag video and ordered their T67 backpack. However I asked for their accrual bag video, which was way too off. Stitching was bad, strap was low quality, material seemed different, and no tablet sleeve. On inquiring, they immediately canceled order saying I should order again when satisfied, and they blocked me on WhatsApp. That says it all
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