I ordered a custom ring which was essentially the same as one of their standard rings but with a change to the inlay. The online chat is great and very fast responses from a human if the ai can't answ... もっと見る
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Cool jewelry, better than I expected I ordered some jewelry from Braceletts.eu and PuraVidaBracelets (a very famous brand), from the wave collection, just to compare what I’m gonna get (as a p... もっと見る
企業が回答しました
To be honest, I really respect the fact that you support two of my favorite organizations - The Planetary Society, and Breast Cancer Research Foundation. Thank you for focusing on helping others rat... もっと見る
企業が回答しました
I ordered a product from them earlier this year. It came relatively fast considering i brought it during a promotion. I got the galaxy bracelet (with pluto of course) and its really good quality. I've... もっと見る
企業が回答しました
企業情報
Insignia Jewels について
さまざまな外部ソースから提供された情報
Insignia Jewels started from the idea that jewelry and personalization should be creative, conceptual, imaginative and expressive.
Forget about a simple engraving on a charm bracelet or a birthstone in a necklace, every jewelry piece has to tell a story. Insignia Jewels designs and makes creative jewelry from concept to inspired reality.
Jewelry should have no restriction, it’s an extension of your personality, so it should become a treasured part of you. The Starlight, Insignia, Diva and The Galaxy collections are our way to illustrate that wearable jewelry pieces can still be vibrant and individualized by offering unique and customizable options.
For the ultimate way to personalize, we collaborate with our customers through a bespoke service and begin a journey together to tell a story with their jewelry piece.
Forget about a simple engraving on a charm bracelet or a birthstone in a necklace, every jewelry piece has to tell a story. Insignia Jewels designs and makes creative jewelry from concept to inspired reality.
Jewelry should have no restriction, it’s an extension of your personality, so it should become a treasured part of you. The Starlight, Insignia, Diva and The Galaxy collections are our way to illustrate that wearable jewelry pieces can still be vibrant and individualized by offering unique and customizable options.
For the ultimate way to personalize, we collaborate with our customers through a bespoke service and begin a journey together to tell a story with their jewelry piece.
連絡先
Spain, Alicante, Alicante, スペイン
- -
- enquiries@insigniajewels.com
- braceletts.eu
Excellent customer service
I ordered a custom ring which was essentially the same as one of their standard rings but with a change to the inlay. The online chat is great and very fast responses from a human if the ai can't answer. My order was delayed which they communicated by reaching out through email that they were having supplier issues. They were very apologetic and offered a free ladies ring as an apology, just had to let them know the size. The ring I received was perfect, it is to be my wedding band and I couldn't be happier with it. I'll definitely be buying another one from this company when I inevitably end up losing this one....
2025年11月11日
自発的なレビュー
Nie dostałam mojego zamówinia
2022年11月14日
Item never arrived
the item I requested never arrived at its destination, I would like to have a return for the item
2021年12月25日
This is my third of their galaxy…
This is my third of their galaxy bracelets since it’s so great people keep asking me to get them one too! Love this product
2020年10月6日
自発的なレビュー
Great customer service!
Although I still haven’t received a Bracelet from this business, they have shown great customer service about when it will arrive. The bracelets from what I have seen look beautiful and I can’t wait for mine to arrive, I think it will make an amazing gift. :)
2020年6月2日
自発的なレビュー
Great shop!!
I ordered a bracelet from @braceletts.eu and I’m totally in love! The quality is great and it looks stunning! I will definitely order again! :)
2020年4月7日
自発的なレビュー
Insignia Jewels からの回答
Dear Sarah,
Thank you so much for your message. We appreciate it more than anything.
Have a great day,
Insignia Jewels Team
Who knows how good they are
Not sure how I am expected to rate a service almost immediately after I am placed an order, so I waited three weeks. I appreciate that we live in difficult times, but my order has not yet arrived. I had some jolly nice welcoming emails, telling me I was a VIP customer, but still no earrings. The tracking doesn't work, and takes me to a 404 page. I've likely lost my money and my jewellery.
Please make it clear that your items are actually coming from China.
2020年3月26日
自発的なレビュー
Insignia Jewels からの回答
Dear Reints,
Thank you for your review.
Your package was successfully delivered just 2-3 days after your review, based on the information provided by The Netherlands National Post.
Also, you have chosen free shipping at the checkout, and to be able to provide it for free we had to extend the delivery time for that specific shipping type. On average, free shipping to the Netherlands takes around 15 business days, and yours took even less.
We have replied to your email instantly after receiving it and offered a compensation or a new parcel sent out with fast shipping, completely for free, however, we did not get an email back from your behalf.
If you have any concerns or questions, please, contact us via support@insigniajewels.com and we will always be there to help you. 24/7, no exceptions, even during these times.
Kind regards,
Paul
No items received after 2 months
I placed my order on 28/11/19 and I haven't received anything (today is 01/02/20), I have tried to contact customer services several times but I have had no reply.
2020年2月1日
自発的なレビュー
Excellent service and beautiful…
Excellent service and beautiful jewelry.
I will be definitely ordering from Insignia again!
2020年1月27日
自発的なレビュー
Recomment it !
I ordered a bracelet from Braceletts and I am very happy with it. The bracelet is really beautiful, in accordance with the pictures. It comes with a little pouch, an extra pearl and a bit of elastic.
I can really tell the company care about the products and I am extremely happy with the customer service. Totally recommend it
2020年1月16日
自発的なレビュー
Insignia Jewels からの回答
Dear Camille,
Thank you so much for your review.
We are here, 24/7, if you will need any help.
Have an amazing day,
Insignia Jewels Team
Insignia Jewels からの回答
Dear Efi,
Thank you so much!
Contact us anytime if you will need any help.
Have a great day,
Insignia Jewels Team
Just Perfect!
I love my bracelet so much! I’m very pleased with the high quality material and it looks just like the picture on their page! Very beautiful, I can’t stop looking at it :)
It’s a wonderful gift for everybody who loves the universe as much as I do!
2019年12月24日
自発的なレビュー
Amazing quality
Amazing quality, quick arrival, I love it so much, I'm definitely going to order more products.
2019年12月20日
自発的なレビュー
amazing service:)
amazing service:) the person helping me was so helpful and gave me complimentary fast shipping! definitely purchasing again
2019年12月15日
自発的なレビュー
galaxy bracelet with pluto
I ordered a product from them earlier this year. It came relatively fast considering i brought it during a promotion. I got the galaxy bracelet (with pluto of course) and its really good quality. I've probably had it for half a year now and its still in perfect condition. I'm not a massive jewellery fan but i really love this bracelet, its just so perfect and cute!
2019年12月13日
自発的なレビュー
Insignia Jewels からの回答
Dear Hannah,
Thank you for your kind review
Have a great day,
Insignia Support Team
E-mails in Spanish
E-mails in Spanish, while the website is in English. 3 weeks ago I ordered my bracelet, it still isnt delivered
2019年11月25日
自発的なレビュー
Insignia Jewels からの回答
Dear Rob,
Thank you for your review.
Unfortunately, we did not choose the emails to be in Spanish, Trustpilot pre-selected that option automatically. Sorry about that.
We have resent you a new bracelet with complimentary fast shipping :)
Have an amazing day,
Insignia Jewels Support Team
Hasn’t arrived
2019年11月23日
自発的なレビュー
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