I really don’t like giving a poor score but topsoil was ordered and twice the delivery has been cancelled due to a sick driver. Whilst I totally understand it’s a real inconvenience. I will say howe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Top quality customer service. Team in store answered phone calls quickly and were genuinely friendly. Delivery Driver (Steve) was superb. Delivery was on time, driver was polite and courteous and all... もっと見る
This is my 4th experience of buying aggregates and wood from Bradfords, delivered by the branch in Evercreech. The team at Evercreech are great to deal with. Always phone the next day following my o... もっと見る
企業が回答しました
Really easy to order and the delivery was on time with no issues also delivery driver was also brilliant Thankyou and will be using Bradfords again
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Southwood, BA4 6LX, Shepton Mallet, Somerset, 英国
- 01749 830231
4.5
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bradfords - Evercreech BBS からの回答
Good Evening Mr Wells
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found the ordering process to be good and that the Evercreech branch provide a spot on delivery service.
This will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Very easy and quick
2023年1月11日
Bradfords - Evercreech BBS からの回答
Good Afternoon Phillip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Evercreech branch and found the ordering process to be quick and easy from start to finish.
We hope to see you again soon.
Kind Regards,
Katie
The driver kindly carried the bags to a…
The driver kindly carried the bags to a safe place
2023年1月10日
Bradfords - Evercreech BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Fair price and fast delivery
2022年10月10日
Bradfords - Evercreech BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Bradfords - Evercreech BBS からの回答
Good Morning,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to your delivery
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Great experience received at Evercreech
2022年10月15日
Bradfords - Evercreech BBS からの回答
Hi Richard,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Bradfords - Evercreech BBS からの回答
Good Afternoon Mr Lowther
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Good product
Good product. However the delivery just turned up without first letting me know. Fortunately I was at the house…….
2022年9月19日
Bradfords - Evercreech BBS からの回答
Good Morning Jane,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to poor communication from our branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Kind Regards,
Lorna
Great service and reasonable prices
Great service and reasonable prices. My preferred building supplies company.
2022年8月24日
Bradfords - Evercreech BBS からの回答
Hi Zane,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Excellent service !
Excellent service, although we were not in delivery driver phoned and dropped goods off exactly as advised. He made all the difference to my view of Bradfords. Excellent service !
2022年8月11日
Bradfords - Evercreech BBS からの回答
Hi Clive,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Bradfords - Evercreech BBS からの回答
Hi Sam,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
EasyExcellent service ordering online
Easy ordering online, prompt delivery at the time they said. Will use again.
2022年7月18日
Bradfords - Evercreech BBS からの回答
Good Evening Pauline
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order in the Evercreech branch !
We hope to see you again soon.
Kind Regards,
Katie
Very helpful staff. Easy pre-ordering
I pre-ordered and collected the same day. Staff were so helpful and loaded my order into my car. Very good branch.
2022年7月13日
Bradfords - Evercreech BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your collect in branch order, this has been passed on to all involved in the Evercreech branch.
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Evercreech BBS からの回答
Hi S Baker,
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Great service
Great service, quick and friendly delivery and reasonable prices. What’s not to like?! Highly recommended.
2022年4月12日
Bradfords - Evercreech BBS からの回答
Hello S Davies,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Very efficient service and delivery but…
Very efficient service and delivery but if you order on the internet take note of the delivery section.
2022年3月23日
Bradfords - Evercreech BBS からの回答
Hi Mr Sweetlove
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you have received!
We hope to see you again soon.
Kind Regards,
Charlotte
Skilful delivery
The delivery driver was great he managed to manoeuvre the load into the rear garden exactly where we wanted it. Have used Bradfords before and will definitely use them again.
2022年3月22日
Bradfords - Evercreech BBS からの回答
Hi Susan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received!
We hope to see you again soon.
Kind Regards,
Charlotte
Inform the customer when you are going…
Inform the customer when you are going to deliver not when the delivery driver is ringing the door bell. This is after emailing and calling at 16.30 the day before only to be told my delivery hasn’t been allocated to a vehicle but it will be a small van because my order was small, surprise surprise the small van turned out to be a 18 tonne lorry.
2022年3月9日
Bradfords - Evercreech BBS からの回答
Hi Steve,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the lack of communication around your delivery.
I apologise greatly for this and for any inconvenience this may have caused you.
I will look into this further with the branch, to see what caused this to happen.
Kind Regards,
Charlotte
Bradfords - Evercreech BBS からの回答
Hi Allan,
Thank you for taking the time to leave us a review.
I am pleased to see that you continue to have a positive experience with our branch team in Evercreech.
We hope to see you again soon!
Kind Regards,
Charlotte
I had ordered some item that said in stock
I had ordered some item that said in stocks but they wasn't I am still waiting a refund after a week
2021年10月21日
Bradfords - Evercreech BBS からの回答
Hi Barbara,
I apologise that you were able to place an order for products that were out of stock and for the delay in processing your refund.
Having looked into this, I can see that your refund has now been processed.
I apologise again for any inconvenience this may have caused you.
Kind Regards,
Charlotte
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。