I really don’t like giving a poor score but topsoil was ordered and twice the delivery has been cancelled due to a sick driver. Whilst I totally understand it’s a real inconvenience. I will say howe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Top quality customer service. Team in store answered phone calls quickly and were genuinely friendly. Delivery Driver (Steve) was superb. Delivery was on time, driver was polite and courteous and all... もっと見る
This is my 4th experience of buying aggregates and wood from Bradfords, delivered by the branch in Evercreech. The team at Evercreech are great to deal with. Always phone the next day following my o... もっと見る
企業が回答しました
Really easy to order and the delivery was on time with no issues also delivery driver was also brilliant Thankyou and will be using Bradfords again
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Southwood, BA4 6LX, Shepton Mallet, Somerset, 英国
- 01749 830231
4.5
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Helpful, pleasant experience
Small value ‘click and collect’ order. Very smoothly executed by helpful friendly Bradfords staff.
2021年9月22日
Bradfords - Evercreech BBS からの回答
Hi Lynne,
Thank you for taking the time to leave a review!
I am pleased to see that you have had a positive experience with us and that our Click and Collect process ran smoothly from start to finish.
We hope to see you again soon!
Kind Regards,
Charlotte
I ordered sharp sand and kiln dried…
I ordered sharp sand and kiln dried sand online and paid up front. Both items were apparently in stock. When a day or so later I had heard nothing further I telephoned and was told items were ready for collection. On arrival was told that kiln dried sand was out of stock and delivery date unknown. I said website indicated it was in stock. Then told website always indicated items were in stock. Cannot understand logic of this except that I now have a credit with Bradfords and have no idea when item will be back in stock. This happened a few weeks ago. Not impressed and I think this is a sloppy approach to customer service.
2021年8月7日
Bradfords - Evercreech BBS からの回答
Dear Mr Terence Furness,
Thank you for taking the time to leave us a review.
I am sorry to heat about your experience with Bradfords.
I apologise that the website indicated that stock was available at our Evercreech branch when the item was not and that a docking date for the Kiln dried sand was not provided.
If you wish to discus this further please do not hesitate to contact Ecommerce@bradfords.co.uk
Once again I apologise for the experience that you have had.
Kind Regards,
Megan
5 stars
5 stars, they couldn't be more helpful even if they wanted to.
Will come back every time I need.
Well done Bradfords time!
2021年5月18日
Delivery was within a few days of…
Delivery was within a few days of on-line order. Good service
2021年4月30日
Excellent service
Excellent service. Very happy with the ordering, delivery and quality of the garden shed I purchased online. Would use them again and recommend them to others.
2021年4月29日
Great service
Quick, professional. Great price. Driver very helpful proactive happy attitude
2021年4月19日
Excellent delivery!
Hats off to the cool of the delivery driver from the Southwoods, Shepton M Bradfords ( sorry, I didn’t get your name). Despite the abuses from our “regularly shouting uncouth neighbour” and the non cooperative crane to unload, he maintained his lovely smile and reassured me that it’s all ok, really?? There’s a horrid man shouting at you!
Thank you so much, really appreciate it.
The shingles are not bad either.
Mrs B
2021年4月8日
Good product pointless click and collect
Good product and price. Click and collect pointless, waited ages, then had to wait longer for a paper receipt even though I had paid online. Then I was rung later to say the order was ready even though I had laid the slabs and hour earlier.
2021年4月6日
Good service
Easy to choose product and order on line at reasonable price. Good communication about delivery. Did not make the time slot advised by text, but really pleasant driver and delivered with no drama.
2021年4月2日
Great service as always
Great service as always. Friendly, helpful staff and delivery drivers. Will use again.
2021年4月1日
Great service from Bradfords yet again
Great service from Bradfords yet again, easy to order good communications and delivered on time.
2021年3月29日
They pulled out the stops and got my…
They pulled out the stops and got my delivery to me exactly on time. The delivery/crane driver made I’d not only great at his job but also a really nice chap.
2021年3月25日
Amazing customer service
Amazing customer service from the gents at Evercreech, they went above and beyond what we expected and in return we will be purchasing more from them when we could get things closer to home, as the customer service experience was second to none.
2021年3月23日
Excellent, Friendly service
Easy to order online and at a reasonable price. Assisted at the site and permitted to cut to size for transportation. Excellent and friendly service.
2021年3月2日
Fast and great delivery
Fast and great delivery. Easy to order..........................easy to pay!
2021年2月23日
The service was polite and pleasant
The service was polite and pleasant, but the process seemed very clunky for click and collect.
2021年2月9日
Couldn't be more helpful
Couldn't be more helpful, very professional.
Excellent customer service, would definitely use again.
2021年1月22日
Used bradfords several times..2nd…
Used bradfords several times..2nd delivery didnt get delivered when it was expected,it was delivered 24hrs late ,,, 4th delivery was 24hrs early,, driver didnt even knock to inform he was delivering and as im recivering from covid i had to carry goods myself to where i wanted them
2021年1月16日
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