After the storm, I had lost three fence panels. All needed replacing anyway but due to a week of other problems i was at my wits end with stress. Your website was clear, easy to use and offered the ne... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 m... もっと見る
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Ordering and paying online - easy - no problem. Notifications -great. Customer care at pick - could be better. Stood waiting, clearly visible at the counter, for at least three minutes waiting... もっと見る
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To be honest, we as a company have been using Bradfords Helston Branch since it opened and I can honestly say what a great bunch of people and always happy to help. However, I must say that Steve Cart... もっと見る
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企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Helston Business Park, TR13 8FZ, Helston, Cornwall, 英国
- 01326 334500
4.9
優良
175件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer review
Used the, Helston branch during the last year while renovating a house.
Great bunch of guys, always willing to help and give advice.
2021年3月28日
Doors excellent, customer service needs work.
Doors excellent. The stated delivery time came and went. Had to chase up several times. Promised by customer services that the doors could be delivered into garage. When the delivery arrived the driver who was on his own said it was kerbside drop only. If he hadn't taken pity on my 5 feet tall wife, and helped her to carry them into the garage, they would have been left by the road all day. In future, please do not promise what can't be delivered! Thank you to the very kind delivery driver.
2021年3月27日
Delivered promptly thankyou
2021年3月27日
Great service
2021年3月26日
Amazing lorry driver
Amazing lorry driver. Should give lessons to all other attempted deliveries by lorry. As well as that all else from Bradfords was good.
2021年3月19日
Good quality and very prompt delivery.
2021年2月26日
Use Bradfords for most of the DIY
Use Bradfords for most of the DIY, great local company for both DIY and trade.
2021年2月24日
Good service delivery arrived on time
Good service delivery arrived on time, website easy to use, would use again
2021年2月3日
Superb service
I am more than pleased with help and service provided by Bradfords Helston branch. From the moment I telephoned and spoke to a lovely helpful guy çalled Steve to the very quick delivery of my goods and the way they were put on my drive. I would like to say a huge thank you to your team. Kind regards Carol Francis.
2021年1月23日
Excellent prompt service
2021年1月19日
Quick service,plus enquiry if I needed…
Quick service,plus enquiry if I needed help with loading.
2020年12月30日
Bradfords - Helston BBS からの回答
Dear Peter,
Thank you for taking the time to leave us a review.
I am really pleased to see that you have had a positive experience with us and that you are more than satisfied with the service that you have received from our team in Helston.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Great purchase at a fantastic price
Great purchase at a fantastic price, perfect delivery and really helpful staff both in their base and with the delivery driver. But then they are ALWAYS like that.
2020年12月5日
Bradfords - Helston BBS からの回答
Dear Martin,
Thank you for taking the time to leave us such a lovely review.
I am pleased to see that you are happy with the quality and the pricing of our products and that you continue to receive great service at our Helston branch and from their delivery drivers.
I will pass this feedback on to them as I am sure they would love to see that their efforts are being noticed.
We hope to see you again soon,
Kind Regards,
Charlotte from Customer Services.
Endeavoured to make an order on line…excellent service
Endeavoured to make an order on line but without much success, the only down side, but the had a phone call from my local store to say they were happy to take order over the phone. This was straight forward and all items ordered arrived the following day, and all good quality. Excellent service.
2020年11月16日
Bradfords - Helston BBS からの回答
Dear Elaine,
Thank you for taking the time to leave us a positive review.
I am saddened to see that ordering online was not successful for you,
However, I am pleased that you have received excellent service and that your order arrived swiftly.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Helston
Helpful & efficient staff during Covid restrictions ... Purchase was as expected.Thank you.
2020年11月9日
Bradfords - Helston BBS からの回答
Dear Richard
Thank you for taking the time to leave us a review.
Your feedback is highly valued.
I am glad to see that our staff were helpful and efficient, especially during these unpredictable times.
Kind Regards,
Charlotte from Customer Services
Good wood at a good price
I wanted a particular bit of wood and BBS had it at a good price. Spot on service too.
2020年11月7日
Bradfords - Helston BBS からの回答
Hi Mike,
Thank you for leaving us a positive review.
All feedback that we receive is highly valued.
I am delighted to see that we were able to supply you with the timber that you needed at a good price and that you received great service from us.
Kind Regards,
Charlotte from Customer Services
extremely helpful and polite staff
extremely helpful and polite staff. bent over backwards with advice and help with loading my vehicle. will definitely shop here again.
2020年11月6日
Bradfords - Helston BBS からの回答
Dear Mr Earnshaw,
Thank you for your positive review.
All feedback we receive is highly valuable to us.
I am delighted to see that our staff have been extremely helpful and polite and have exceeded your expectations.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Bradfords - Helston BBS からの回答
Dear Mr Redhead,
Thank you for your 5 star review.
I am pleased that you received your delivery as promised with no issues.
Kind Regards,
Charlotte from Customer Services
Bradfords - Helston BBS からの回答
Dear Mr Timpson,
Thank you for taking the time to leave us your positive review.
I am pleased to see that you are happy with the pricing of the insulation that you purchased and that you are satisfied with our Covid safety procedures within branch.
Kind Regards,
Charlotte from Customer Services
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