Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered online, easy to use web site and to create an account. Best price in the area by far. Kept informed on the delivery of my order. Delivery driver really polite and very helpful.
Great service Ordered online collected the following day, spoke to I think James on the phone who was very helpful with his knowledge about the product.
I have to write a review to mention how helpful and friendly all the staff are at the st Austell branch on each of my visits, 👏👏 bradfords you've got some great staff there.
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Manfield Way, PL25 3HQ, St Austell, Cornwall, 英国
- 01726 793279
4.7
優良
337件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good transaction and delivery
Good transaction and delivery. Product arrived in good condition.
2023年8月26日
Bradfords - St Austell BBS からの回答
Hi Cartz
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Eaonline shopping sy to use website
Easy to use website, good prices, good availability for products
2023年8月26日
Bradfords - St Austell BBS からの回答
Hi Blair
I am pleased to see that you have had a positive experience with us!
Thank you for the kind words and we hope to see you again soon.
Kind Regards,
Sam
Bradfords - St Austell BBS からの回答
Hi Ray
Thank you for taking the time to leave us a review.
I am pleased to hear that our driver went the extra mile for you,
We hope to see you again soon.
Kind Regards,
Joe.
I was particularly pleased with how the…
I was particularly pleased with how the delivery driver left my order in a secure area just off my driveway.
2023年8月11日
Bradfords - St Austell BBS からの回答
Hi Oliver
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear that the driver went the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Excellent Service & Product
I have had cause to order from Bradfords twice recently and received the same high degree of service on both occasions. Placing the order online could not have been simpler. The follow up call to confirm the order and arrange delivery was extremely efficient , helpful and courteous. The delivery itself was prompt and the driver was very helpful in placing the goods where I required them and all done with a smile. I chose Bradfords based on price but have to say the quality of the product I received was first class considering I could not find it cheaper elsewhere. I can definitely recommend Bradfords and will use them again should the need arise.
2023年8月18日
Bradfords - St Austell BBS からの回答
Hi Geoff
I am pleased to see that yet again you have had a positive experience with us! This kind of consistent feedback is brilliant to hear. I will be sure to feed this back to the branch.
Thank you for the kind words and we hope to see you again soon.
Kind Regards,
Sam
Bradfords - St Austell BBS からの回答
Hi George
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - St Austell BBS からの回答
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The staff at Bradfords are really…
The staff at Bradfords are really helpful and are proactive in finding solutions to problems. Thank you.
2023年8月23日
自発的なレビュー
Bradfords - St Austell BBS からの回答
Hi Steph
Thank you for for the kind words.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The process was easy and trouble free
The process was easy and trouble free. The staff were great and friendly
2023年7月31日
Bradfords - St Austell BBS からの回答
Hi Neil,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
we are glad that all went well with your order and the staff were helpful,
We hope to see you again soon.
Kind Regards,
Joe.
Great value for money and very fast…
Great value for money and very fast delivery. Very happy with the service.
2023年8月1日
Bradfords - St Austell BBS からの回答
Hi Shirley
I am pleased to see that you have had a positive experience with us! Great to hear the service was high from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
My whole experience with Bradford's was…
My whole experience with Bradford's was positive. Ordering on line easy.I was contacted by a friendly member of staff who had promptly sourced some items from another branch and arranged a delivery date with me.
I received a text with a time window on day of delivery.The driver from st Austell Branch arrived in that time window he was polite, friendly and professional, he happily positioned the pallet exactly where I needed it. This is not my first experience of Bradford's and have found them consistently helpful.
2023年7月27日
自発的なレビュー
Bradfords - St Austell BBS からの回答
Good Afternoon Judy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order with us to be a easy process,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The sales advisor was very polite and…
The sales advisor was very polite and went above and beyond when I told him I wouldn't be able to pick up my order that day, he said that he lived in the same village as me and would happily drop off my order to my house on his way home.
2023年7月19日
Bradfords - St Austell BBS からの回答
Good Afternoon Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service priovided by our St Austell branch,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
From the moment i placed my order on…great service
From the moment i placed my order on line everything went as it did cannot praise enough
2023年7月8日
Bradfords - St Austell BBS からの回答
Good Afternoon Julie
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from start to finish with your order from our St Austell branch,
We hope to see you again soon.
Kind Regards,
Katie
First class service
I was surprised how easy looking at and ordering from Bradfords website was.
The delivery date for my order was arranged via email and phone call which was a really professional and a nice way to have great communication.
The delivery was received with items well packed against the wet weather.
A job well done by all involved.
2023年7月2日
Bradfords - St Austell BBS からの回答
Good Afternoon Mr Rundle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to be an easy process to place your order online,
Your feedback is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - St Austell BBS からの回答
Good Afternoon Russell
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a very helpful service from our St Austell Branch,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Kat
Have used Bradford's online a few times…
Have used Bradford's online a few times now and have received great service. Orders are processed quickly and I've been kept up to date with delivery times. All staff have been professional and delivery drivers very helpful.
2023年7月6日
Bradfords - St Austell BBS からの回答
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - St Austell BBS からの回答
Good Afternoon Karen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service,
We hope to see you again soon.
Kind Regards,
Katie
I ordered some patio slabs for click…
I ordered some patio slabs for click and collect. I received notification that the order was ready but some items were on back order. I rang the depot to query this and the items in stock were physically checked and confirmed there were sufficient to meet my order. On arrival at the depot a staff member checked my order then assisted me in loading. Ten minutes later I was heading home. Great service.
2023年6月21日
Bradfords - St Austell BBS からの回答
Hi Mr George,
Thank you for taking the time to leave us such a positive review.
I am glad all went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
I only had a small order and they…
I only had a small order and they served me quickly and very politely. Very impressed.
2023年6月7日
Bradfords - St Austell BBS からの回答
Hi Marc
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Quality timber at a good price
Quality timber at a good price. Delivered on the day we asked for and the driver stacked it neatly where we wanted it. Perfect service.
2023年6月10日
Bradfords - St Austell BBS からの回答
Good Afternoon Gav
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us our St Austell branch and are happy with the delivery service provided with your order,
We hope to see you again soon.
Kind Regards,
Katie
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