Brant Self Storage レビュー 183

They trick you into a contract that you believe is fair, then all of a sudden they hike the prices up. At first the deal was £180 every 4 weeks and within 12 months they had made multiple increases that brought the 4weekly bil upto £350. No correct prior notification just an email with offers for referring a friend jam packed with all their services and then in small writing at the bottom "there will be a small increase on your next bill" no indication of how much it will be. the notice never comes with enough time for you to close the agreement without having to make an increased payment. There was no consistency on when the increases would happen or the amount. One point the increased it by £60 every 4 weeks then a couple months later £9.50 then a couple months later £25 and then another £60 a few months after that. I was homeless and nowhere to put my stuff on universal credit, they didn't care on the final increase I rejected it and emptied the container had to sacrifice my deposit and pay someone to hire and drive a van in order to close this contract.

Really easy company to work with...helpful, responsive and the unit I took was new and could not have been more convenient.

This man is a cowboy he doesn’t care about you or your belongings
I was two weeks late on my rent so he decided to sell all my stuff on his Facebook page along with my personal information family photos that by law he had to remove
I’ve posted this before but he got it removed after a lovely phone call say he was going to do me for slander because he’s got more money than me
It’s freedom of speech specially when you’re telling the truth
Please think twice
Best just stay away people

Jenna was very helpful with finding the best option for my partner's food truck trailer- she showed us around and explained everything in detail as we were very stressed with finding a storage asap. She took the time to explain everything over the phone and in person.
She also amended my contract without any problems to a smaller storage unit- received a quick email confirmation.
Highly recommend the company
Karolina

Have had excellent service from Brants. Simon in our local office was really helpful and friendly. The two chaps who came to collect our items for storage were also really friendly, very efficient and cheerful as they got on with the job. Great service all round.

Super helpful and friendly service also the site manager on the Isle of Wight was extremely helpful & welcoming

Thanks to Timothy and his team for being so helpful in putting my friends furniture into Storage so quickly at such a difficult time for her.
Full marks to you all!

Excellent service, would highly recommend them.

I couldn't wish for better service, the guys who collected my stuff for storage were very helpful and considerate. Their packing of my container amazed me.
The off ice staff were also most helpful and generous with their time.

I had a clean and dry and safe storage unit inside the main building that I had 24 hour access to for the duration of my contract. My first experience of using storage and Jenna was helpful and patient when I was deciding what I needed. 100% recommend.

Excellent responsive service. Couldn’t have been more helpful in getting everything transferred at short notice.

Was looking for storage and fortunately came across Brant self storage.
From the minute I picked up the phone they couldn’t have been more helpful. Fresh, modern and secure and couldn’t have made it less painless. Couldn’t recommend highly enough 👍 5*

They are happy to have you as a customer.

We needed emergency storage for few days, Timothy was very helpful and arranged that. He also granted additional storage on a Sunday, to help me out in that stressful situation.

We were moving out of our office and rang round to find storage. Timothy at Brant was fantastic. We had the storage organised within minutes and they came the next week and picked everything up. The units are immaculate and you can go and visit the unit any time you like. Would highly recommend.

Very efficient collection of storage from another removal company. Good rates and excellent communication. Very rare these days that people actually call you back. These guys do everything very well, highly recommended.

Great service and friendly and professional. We rented a unit to give us more space at home, and Tim and the team were very helpful from the start. Highly recommended!

From contacting Brant Self Storage we have received very professional service at every step. We are impressed by the access and security provided to make the storing of treasured items stress free. Thank you to Tim, Simon and all the team.