Brewser レビュー 

765
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

The first box of beer had some heavily dented cans, although the beer was good. The second box hasn't arrived yet. Both of these things are the result of Evri. I would happily pay another £2 or so t... もっと見る

5つ星のうち5の評価

Browser do a great job in sorting monthly subscription beer boxes from really good breweries. The resident breweries and rotating monthly guests offer a great choice of different styles. Customer serv... もっと見る

企業が回答しました

5つ星のうち5の評価

As a YouTube Beer Channel I get sent a lot of free beers to sample from breweries all across the world as part of my "Job". Brewser has been a subscription I actually pay for every month, for at least... もっと見る

企業が回答しました

5つ星のうち5の評価

I have only recently joined this subscription but I’m already massively impressed. The value of a box of Arbor considering they are pint cans was great. I also received amazing customer service from A... もっと見る

企業が回答しました

企業情報

  1. ビール流通業者
  2. ビール専門店

当該企業による記述

Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

765件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 88%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(765)

過去12か月のレビュー数: 84

レビューを書く
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5つ星のうち5の評価

Great beer and customer service

I’ve had a few beer subs and Brewser is easily the best. If you know what you’re after then you’ll probably find it there, or you can sit back and let them recommend a box. If things go wrong their customer service is great!
Importantly, the beer comes straight from the brewery so couldn’t be in better condition.

2025年4月29日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Lloyd, thanks for taking the time to leave a review. We are thrilled to hear that our platform is working well for you. Thank you for choosing Brewser!

5つ星のうち5の評価

A great subscription service, possibly better than Netflix!

I've been a member of Brewser for two years and cannot fault it. The choice available is vast and the specials boxes are always worth looking at.
Any minor issues have been rectified quicker than expected.

2025年4月24日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Chris,
Thanks for taking the time to leave us a review. We re pleased to heat that you experience is positive and they we have been able to resolve any issues quickly. Thanks for choosing Brewser!

5つ星のうち5の評価

Flexibility and choice

I have been a Brewser customer for over a year now, and what set's Brewser apart is flexibility and choice.
You decide which brewery to choose from and what type of ale to select from carefully curated cases.
You are in control of what beer you receive.
An old favourite or something new? And with new breweries coming on board often there is always ample choice.

2025年4月23日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Zachary,

Many thanks for talking the time to leave a review. We are thrilled to hear that the service is working well for you. We appreciate you choosing Brewser and being with us for over the a year.

5つ星のうち5の評価

Great variety and exceptional customer care

Been with Brewser probably 8/9 months now and thoroughly enjoying it. A different brewery every month. I'm on Discovery subscription(£28 per month). Think it's really good value for 8 beers. Have tried many breweries I'd not heard of and loved some so much I've ordered directly from them too.

Also just recently had experience with the customer care them as unfortunately had a damaged delivery caused by their delivery partner. That experience proved that they care for their customers. A prompt email and also a telephone call all to help resolve. Really pleased with the customer service and already looking forward to my next delivery.

2025年4月10日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Doug, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue with your damaged cans. Were also thrilled to hear that the service is working well for you. Your feedback means a lot to us. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

5つ星のうち5の評価

Amazing standard of beer

The standard of beer we receive is constantly high, the model of being supplied directly is great 👍

This month I accidentally ordered a surprise box, but wanted an no/low box so dropped a quick email. It was no issue at all to switch my order. Top customer service 👍👍

I'll continue to use Brewser as my online option and recommend to friends too.

2025年4月9日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Mark, We’re delighted to hear that you had a great experience with Brewser and that we could help get you the box you wanted. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

5つ星のうち5の評価

Simple idea, executed with style

I have been a long time subscriber to Brewser now and the experience has improved leaps and bounds.

Back in the day it was very basic, pick a brewery or let them pick and wait for beer. These days they have discovery boxes, they bring in big names and lesser known breweries, they have limited edition boxes.

Out of over 12 deliveries, only one had an issue which was DPD's fault and Brewser got a new box sent the next day despite it not being their fault.

I feel the 1 star reviews for Evri losing a pallet to be extremely harsh and can confidently say I recommend Brewser to friends at every chance I get.

2025年4月8日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Stuart. Thanks for taking the time to leave a review. We are thrilled to hear that our service is working well for you and we appreciate your support and recommendation.

5つ星のうち5の評価

I like Brewser!

I like Brewser. It's so easy to change and pause a subscription. I don't feel pressured into anything unlike with many such subscriptions, and everyone I've spoken to has been quick to reply and helpful. Keep up the good work!

2025年4月8日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey James. Thanks for taking the time to leave your review. We are thrilled that the service is working well for you. Thanks for choosing Brewser!

5つ星のうち5の評価

A great selection of beer backed up by…

A great selection of beer backed up by great customer service.
Raised a ticket at 7:03am and by 7:05am I had a meaningful response from Ashley which answered my question.

Top quality!

2025年4月9日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Richard, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue in such rapid timing :-) Your feedback means a lot to us, and we truly appreciate it. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

5つ星のうち5の評価

Brewser is the best beer sub around

Amazing selection of beer for a great price. Each month supports a localised brewery and showcases their best brews. It's an awesome way to support independent breweries from around the country. Easy to use and good customer service. Best beer subscription around.

2025年4月1日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Thomas. Many thanks for your kind words. We are thrilled to hear that your happy with the service. Thanks for choosing Brewser!

5つ星のうち5の評価

Really well run beer subscription…

Really well run beer subscription service with lots of choice and monthly recommendations for small independent breweries. Great customer service, had a small issue with one of my deliveries and was sorted same day.

2025年4月3日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Robert, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate you taking the time. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

5つ星のうち5の評価

Brilliant Brewser

Brilliant, i really enjoy my monthly box from Brewser. Whether it's the Discovery Box, a limited special or just a particular brewery i fancy trying. There is so much choice, and being able to select breweries that would otherwise be difficult to find locally is great. The service has been top for me and I'd highly recommend Brewser.

2025年3月13日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Matthew, We’re delighted to hear that your experience with Brewser is great and that your enjoying the platform. Your feedback means a lot to us, and we truly appreciate your trust and recommendation.

5つ星のうち5の評価

I needed to update my address as moving…

I needed to update my address as moving house and the guys went above and beyond to help me. Beer is always brilliant from here too. By far the best beer subscription box out there.
Thanks Ash and team!

2025年3月10日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey John, Pleasure to have been able to assist you with this. Pleased to hear that Brewser is working great for you. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

5つ星のうち5の評価

Brewser are absolutely brilliant

Brewser are absolutely brilliant - excellent selection of beers and flexibility with your subscription. And to top it all off they have a great customer service team who I have dealt with on multiple occasions! Highly recommend.

2025年3月10日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Daniel, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

5つ星のうち5の評価

Customer service is second to none!

Customer service is second to none - always a quick response, very personable and will always resolve the situation when issues occur.

2025年3月10日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Kevin, Thanks for taking the time to leave a review. Our customer service is something we are very proud of. Always a pleasure to help.

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service, always responsive and helpful

2025年3月5日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Ian, Thank you for your kind words. We are very proud of our customer service. Always a pleasure to help.

5つ星のうち5の評価

Great customer service

Great customer service. It's often only when things go wrong that you get to see the measure of a company. Brewser respond quickly to enquiries and recently sorted out an issue with minimal hassles and keeping me informed thought (the issue arose from the brewery, rather than Brewser themselves)

2025年2月24日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Alastair, Thanks for taking the time to leave a review. We are thrilled to hear that we were able to get the issue resolved swiftly. Always a pleasure to help.

5つ星のうち5の評価

Amazing customer service

Amazing customer service. I had an issue with my order (my fault) and the team at Brewser sorted it out very efficiently.
There beer is also excellent by the way!

2025年2月25日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Sunil, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

5つ星のうち5の評価

As many people mainly complain online I…

As many people mainly complain online I thought I would write some positive ones on services I like, such as Brewser! Good deal, often times better than the breweries themselves which I would often prefer to go but I prefer these smaller boxes that are more affordable rather than getting a large 12 can semi-mystery box where 4-5 cans are experimental styles I do not really enjoy (I am looking at you Cloudwater).

2025年2月25日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Carl, Many thanks for taking the time to leave us a review. Your feedback means a lot to us, and we truly appreciate your custom.

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