The first box of beer had some heavily dented cans, although the beer was good. The second box hasn't arrived yet. Both of these things are the result of Evri. I would happily pay another £2 or so t... もっと見る
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Browser do a great job in sorting monthly subscription beer boxes from really good breweries. The resident breweries and rotating monthly guests offer a great choice of different styles. Customer serv... もっと見る
企業が回答しました
As a YouTube Beer Channel I get sent a lot of free beers to sample from breweries all across the world as part of my "Job". Brewser has been a subscription I actually pay for every month, for at least... もっと見る
企業が回答しました
I have only recently joined this subscription but I’m already massively impressed. The value of a box of Arbor considering they are pint cans was great. I also received amazing customer service from A... もっと見る
企業が回答しました
企業情報
当該企業による記述
Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.
連絡先
Brewser HQ, LL28, Colwyn Bay, 英国
- hello@brewser.beer
- brewser.beer
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 88%に回答しています
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この企業のTrustpilot 利用方法
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Indie-Beer as a service!
Indie-Beer as a service!
What a great idea. Fancy a mystery brewery then let Brewser chose for you, fancy a specific brewery, then chose it yourself, dry January or fancy a break then just pause your subscription.
Super helpful team behind a great idea.
Highly recommend.

Brewser からの回答
fantastic beer subscription
I've been a Brewser subscriber for quite some time now, and let me tell you, it’s an experience I genuinely love!
Over the years, I’ve tried a handful of other subscription services, but none of them have come close to the incredible value I get here.
As someone who relishes exploring new beers, this subscription is a perfect fit, delivering fresh and exciting brews to my doorstep every month—all at a fantastic price!
I only had to reach out to customer service once, and it was for a little mix-up when I accidentally set up an extra subscription. My wife noticed the additional beer arriving…….. and a quick email followed by a phone call from Ash, all was sorted out seamlessly. Talk about top-notch service!
Would I recommend Brewser? Without a doubt!

Brewser からの回答
I was given a gift card as a leaving…
I was given a gift card as a leaving present, they knew me well. Very impressed so far. Great set up to try a variety of beers from brewers across UK and Ireland. Support independent breweries directly. Had a couple of queries, but alway managed very well by the team.

Brewser からの回答

Brewser からの回答
Love this company
Love this company - much better than similar beer subscriptions that have used previously - better selection and variety of beers and good range of breweries. Only had to contact them once and they jumped on the query and resolved very quickly. Actively recommend to friends!

Brewser からの回答
Excellent variety of beer
Excellent variety of beer. Customer service very good, with immediate reply and resolution of a billing query. Thank you brewser

Brewser からの回答
Fantastic customer service
Fantastic customer service. I had an issue with a box and it got rectified very quickly. Top notch company 👌 thanks again Brewser.

Brewser からの回答
If you like craft beer, you will like Brewser...
I've been a customer since June 2022 and love the range of breweries to choose from. So many different styles of beer, it really is a great place to try new stuff. It's nice to support the breweries as well, especially ones I've not come across before. Customer service is excellent.

Brewser からの回答
Absolutely stellar customer service
Absolutely stellar customer service; a third party had failed to deliver a package, so I emailed Brewser’s customer support at 10pm, and the issue was resolved by 7:20 the following morning. Amazing.

Brewser からの回答
This is the best beer subscription to…
This is the best beer subscription to be part of. The choice of brewers is great, regular specials and great value boxes. I've been a member for over 2 years and highly recommend. There is a really good community on Facebook and Instagram id you want to be part of it. And the customer service is spot on. It's a great offer and a great way of supporting small breweries and getting to try a huge variety of beer styles.

Brewser からの回答
Fantastic customer service
I've been subscribed to Brewser since September 2023 after hearing about them on the Beer Fridge Podcast.
There's a massive choice of breweries which I'm slowly working my way through. I love how I get to choose the brewery each month, but also get the surprise of which beers I'll receive.
It's a flexible subscription, so some months I've ordered from two different breweries, and other months I've paused so no money is taken from my account.
Recently had to contact the Brewser team when one of my boxes hadn't been delivered (typical Evri!). Ashley was quick to reply and arranged for a replacement box to be sent out by a different courier. Fantastic customer service!

Brewser からの回答
Payment glitch created two orders
Payment glitch created two orders, one cancelled immediately, but both charged my card. Notified Brewser the next day and the refunded the erroneous charge immediately.

Brewser からの回答
Excellent Customer Service to resolve an issue
I had an issue with a much delayed delivery. The courier website just showed the package in a constant loop over a period of almost 3 weeks. I raised a ticket with the Brewser team who called me within the hour to let me know they would take ownership of the issue. Great comms after that and very happy that my issue was taken care of without additional effort on my part.

Brewser からの回答
Impeccable customer service
Great company. Really responsive when you need help, such as issues with website or orders.
They respond rapidly and endeavor to resolve your issues (website not allowing an order so resolved instantly. A missing beer order from the couriers and they replaced as soon as possible). I really highly recommend. Great customer service

Brewser からの回答
Excellent service
Excellent service, and excellent beer! The website is in dire need of an overhaul, I would recommend using on a desktop if possible.
Would certainly use again.

Brewser からの回答
Excellent customer service
Excellent customer service, Fast and polite response and solve any issues without fuss. They have a fantastic array of breweries to chose from for people of all tastes with some superb specials each month!

Brewser からの回答
Excellent customer service
Excellent customer service, acting upon an issue proactively and resolving it in a timely manner. Great choice of beers at just the right number of single brewery cans that you'd be unlikely to find in most craft beer shops. Would highly recommend!

Brewser からの回答
Beer arrives as if by magic
Beer arrives. If there is a problem with the delivery or the brewery, Brewser has been very quick to sort it out. No problems

Brewser からの回答
Great company with a good selection of…
Great company with a good selection of beers. Had a minor issue contacted them and they sorted it in minutes. What more could you want.

Brewser からの回答
Great company and always sort out…
Great company and always sort out customer service questions really easily.

Brewser からの回答
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