Broadbent & Co レビュー 

1,518
•
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

After being very unsure about the whole process, it was actually very easy and quick to book an appointment. Very quick turn around from filling out the initial for to the actual appointment itself, m... もっと見る

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5つ星のうち5の評価

Broadbent & Co have done everyone of my needs assessments since 2012. Andy is so friendly, understanding and really knows his stuff. He has lots of experience and genuinely cares about the needs of th... もっと見る

5つ星のうち5の評価

Ben was an absolutely spectacular assessor, he really took the time to get to know me and how my brain works in regards to my ADHD, mental health, and learning style. He was friendly and incredibly ea... もっと見る

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5つ星のうち5の評価

The communication was excellent. Initial contact via website was quickly followed up. Emails and phone calls were quickly exchanged and a date for a phone aessessment made. The assessment was a great... もっと見る

企業が回答しました

企業情報

  1. 大学

さまざまな外部ソースから提供された情報

Broadbent & Co was set up in 1996 by Steven and Elizabeth Broadbent. Steve was the Chair of the National Network for Access Centres until 2013 and so very much involved in DSA developments at a national level. Their ethos was simple, the belief that "everyone must be seen and treated as an individual with their own individual needs. These needs must be identified in order for them to realise their own potential in education, employment and for life". In May 2018, Steve very sadly passed away. His son, Andrew, continues to follow in his footsteps and is the CEO of Broadbent Assist Ltd, Director alongside Elizabeth Broadbent, and he is also an active Needs Assessor.


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4.7

優良

TrustScore 5段階評価の4.5

1518件のレビュー

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4.7

すべてのレビュー

(1,518)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Very friendly and understanding

I honestly was a bit nervous and clueless to what to say going in, but the whole experience turned out to be very pleasant. The person I had was immensely patient, friendly and understanding. That and the positive, casual tone of the conversation gave me the confidence to explain everything and the headspace to think over for some of the things I may have forgot to say.

2023年10月1日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Jay, this is greatly appreciated.

5つ星のうち5の評価

Broadbent & Co - Excellent and Highly Recommended DSA Needs Assessor

Broadbent & Co carried out my DSA needs assessment in July 2023, it was done via a zoom call by my personal assessor 'Bev' who was brilliant! She was really friendly, helpful and attentive to my disability needs and also very knowledgeable about the assistive technology that would best help me during my time at university. She sorted everything out for me in a timely way and I am now about to start this years course with my DSA assistive equipment and software in place, which is going to be such a great help to me!
I would 'highly recommend' Broadbent & Co to anyone looking to have a DSA needs assessment and just wanted to say a big 'THANK YOU' in particular to Bev.
Ellie :-)

2023年7月6日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Darren, this is greatly appreciated.

5つ星のうち5の評価

Ben: So helpful

So helpful, thorough and patient. Every aspect of potential difficulty was covered and explained. Ben was very clear and made sure he was understood at every stage before moving on. He summarised the support at the end - he was excellent.

2023年9月23日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Emily, this is greatly appreciated.

5つ星のうち5の評価

Approachable and helpful

Ben was helpful, kind and knowledgeable about the different options available to support me with my dyslexia. He asked questions that really helped me think what I needed and was very supportive.

2023年9月28日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback, this is greatly appreciated.

5つ星のうち5の評価

Amazing service!

Amazing service! Second time I’ve used them. The staff know their stuff! I had an assessment with Ben this time, he was as just as great as Jennifer was the first time. I was made to feel comfortable and was offered really useful information that will help me moving forward with my studies! Thank you!

2023年9月27日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Hayley, this is greatly appreciated.

5つ星のうち5の評価

My DSA assessor

My DSA assessor, Louise Hart, was really helpful and friendly and she asked lots of questions to help me get the most beneficial help.

2023年7月31日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Sofia, this is greatly appreciated.

5つ星のうち5の評価

disabled student allowance application

My experiance being an older disabled returning student and going through the DSA application process was quite a challenge being on my own as a 1st time applicant. I choose broadbent due to the location between myself and their assessment centre. for my study needs assessment as part of the DSA process. They now do virtual assessments over videoconferencing such as teams/zoom. The ease and Convenience of making the appointment and the availability variety of options available was really important. My assigned assessor was Ben B. He is such a credit to Broadbent I wish there was more individuals like him. I have had my own personal negative experience of trying to advocate and the complex nature of my conditions he took the time to emphasise and understand, and asked appropriate questions and allowed me to explain and give appropriate advice and answers. With disability there can be the grey area of what support can I get/ what do I need, as disability is as unique as each individual. Ben my assessor was very well experienced in using accessibility tools which is very important and supportive with all the options available and he gave me a good demonstration of each of them. And the appointment was not rushed in anyway he allowed for breaks, to have a drink which can be very important when the appointment is over a certain length of time and a clear agenda was given for both before, during and after in terms of what comes next.

2023年8月8日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Cate, this is greatly appreciated.

5つ星のうち5の評価

Helpful

Megan Hall was amazing. I felt like I was talking to a friend, I felt very comfortable which was very important to me. Such helpful organisation.

2023年9月19日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Emmy, this is greatly appreciated.

5つ星のうち5の評価

Made me feel at ease

I was really nervous about my assessment but Helen was lovely. She really took the time to listen to what I need and made me feel listened to. I was super happy with the turnaround on the report and the amount of detail in it too, nothing said wasn't noted.

2023年8月11日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Connor, this is greatly appreciated.

5つ星のうち5の評価

I am so glad I decided to apply for…

I am so glad I decided to apply for extra help with my learning disabilities. I found the whole process easy and everyone was very helpful and friendly. I would recommend anyone who needs help to use this company.

2023年9月20日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Louise, this is greatly appreciated.

5つ星のうち5の評価

Excellent service

I found Charlotte to be an astute, supportive and non judgemental assessor. She established my support needs (to achieve a Creative Writing BA) with apt listening skills, encouragement and some humour too. I felt both at ease and reassured through out. Thank you.

2023年8月16日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Kayleigh, this is greatly appreciated.

5つ星のうち5の評価

my experience was with Nikki

my experience was with Nikki. it was outstanding experience. she was very helpful and supportive and clear and honest.

2023年7月24日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Hanan, this is greatly appreciated.

5つ星のうち5の評価

My experience with Broadbent has been…

My experience with Broadbent has been great & steve (Assessor) has been fantastic from start to finish. He is very knowledgeable about health conditions which meant that I didn’t have to talk much about how it affects me and what support I actually require as Steve could recommend the support based on knowing about my condition. Recommendations were actioned very quickly and any issues and concerns I had after my assessment were dealt with efficiently. Joannne has been very helpful with any queries I had. Thank you guys!

2023年9月4日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Asia, this is greatly appreciated.

5つ星のうち5の評価

My experience with Rosalyn

Rosalyn was really friendly and made me feel comfortable. She shared her thoughts and opinions on what would be best for me. She didn't put any pressure on me either. If I didn't understand something she would explain it until I did understand it.

2023年8月3日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Oana, this is greatly appreciated.

5つ星のうち5の評価

10/10 experience with Charlotte!

Charlotte was so lovely and friendly, she made me feel very at ease and comfortable talking. Doesn’t make you feel embarrassed about needing help, and is very down to earth and relatable :)

2023年7月13日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Ruby, this is greatly appreciated.

5つ星のうち5の評価

I had my assessment with Jennifer

I had my assessment with Jennifer. I was very nervous and really didn’t want to have an assessment as I am usually embarrassed about explaining my disability. However, Jennifer was really understanding and reassuring. I was given lots of help and resources to engage in my university course. The assessment process was simple and easy, my mind was at ease afterwards. Couldn’t recommend Broadbent and Co. enough.

2023年8月3日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Niamh, this is greatly appreciated.

5つ星のうち5の評価

Wonderful people

It was my first time I was nervous, however Jennifer who made it all easy for me. It was a fantastic service and i felt comfortable too.

2023年7月13日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Syed, this is greatly appreciated.

5つ星のうち5の評価

He's a belter

I spoke with Gary both times, he was a belter. Made the whole thing less stresful and easier to endure.

2023年9月19日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Ian, this is greatly appreciated.

5つ星のうち5の評価

Friendly, supportive and super knowledgeable

Friendly, helpful staff at the end of the phone who know about the whole DSA process in detail. My assessor Nikki was friendly, understanding and incredibly knowledgeable about ADHD. The recommended support is beyond anything I could have expected...software packages eg to create mindmaps, tutorials for using the software, mentoring, study skills tutorials. Any enquiry we have made has been swiftly addressed. 100% recommend

2023年7月27日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Aisling, this is greatly appreciated.

5つ星のうち5の評価

Friendly service

I was nervous going into doing my DSA(disabled student allowence) assessment, but my assessor (steve) was very friendly and with this it allowed me to talk more about certain aspects of having a disability.

2023年7月14日
自発的なレビュー
Broadbent & Co ロゴ

Broadbent & Co からの回答

Thank you for taking time to submit feedback Clara, this is greatly appreciated.

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