BRP レビュー 16

I purchased a brand new 2022 Sea-Doo RXT-X 300 expecting reliability from a premium brand.

After only 42 hours of use, the engine failed.

This is not normal wear — this is a failure that strongly suggests a defect.

Despite this, Sea-Doo declined to provide any goodwill support, stating:

“Sea-Doo has officially declined to provide goodwill in this case.”

No meaningful investigation.
No accountability.
No effort to support a customer facing a major failure on a nearly new unit.

Instead, I was left dealing with:
• A failed engine at 42 hours
• A dealership pushing expensive repairs
• An insurance company denying the claim

For a premium brand, this response is unacceptable.

When a product fails this early, customers expect the manufacturer to stand behind it.

In this case, that did not happen.

Sea-Doo 2022 Fish Pro Trophy 170 B.E.S.T. Warranty is the WORST

My steering harness needed to be replaced. Ski would not start. The dealer told me there was no sign of any problem on the outside of the harness.

I had purchased the extended warranty that ran through June 2026. BRP said the harness was not covered under the warranty.

I would definitely recommend NOT buying any BRP warranty. Save the money for future repairs.

Bought a 2024 Seadoo Switch. Nothing but issues with performance, jet alignment and steering from day one. Went back and forth between dealership and BRP for 5 months essentially couldn't use the boat. BRP was HORRIBLE at communicating testing steps with the dealership. At one point they advised the dealership to return the boat to me as there was noting wrong (despite the boat maxing out at 30kph when the average one does 70kph). After 5 months the dealership tech found the supercharger hose was not tightened from the factory. 5 second fix. All summer unable to use a $55,000 purchase. After MONTHS of fighting with this, all BRP offered for this was the warranty time back that it sat in the shop for. William Gilbert from BRP made it clear he was the "first and last" point of contact for me as he was "as high as it gets" with BRP. He also advised that if I wanted to trade the boat in he would work with the dealership and the trade in difference (with 10 hours on the boat most of that testing) would be around $17,000. So with 10 hours on a BRP product they are saying it depreciates 30%. PLEASE PLEASE do not buy from BRP ! They DO NOT stand behind their product. I will be sharing this story with every review and social media account I can to ensure no one else goes through this with BRP.

These boats are trash. Here is why.... I bought the Switch Cruise and it has been nothing but problems. Its had an engine recall because the engine was taking on water. Followed up by a recall where they caulked the front of the boat out of fear of it sinking (looks terrible).
Followed up by the boat almost sinking with my entire family and 9 month pregnant wife 2 miles off shore. My two year old boat has been in the shop for 6 months now... after nearly sinking with my family onboard they found that a seal in the boat went bad and the hull takes on water. They are requiring for the use of a crane to split the boat in half and fix the seal.
Its an enormous repair that the dealer feels they cannot do and BRP refuses to work with me to find a resolution. So there my boat sits, with only 25 hours on it, and 2 years of use, completely junk, and BRP unwilling to resolve the issue. DO NOT BUY!

I bought a evinrude g2 300 hp with 10 years warranty in 2018
This engine has had problems since day one
I have lost the last 3 seasons due to engine failure going back and forth to the dealership doing a 60 miles round trip every time,
The dealership in Hayling island(uk) is not interested in warranty work due to being dumped by Brp,
The final straw came when we my wife and myself went out on the Solent testing last May, again after repairs being done and after 20 minutes running we had total power loss,
Now drifting near a main shipping lane( cruise and container ships) we were towed in to safety after an hour,
The dealer has just repaired it this week from having it since the 1st week of May 2025
I asked the question to the dealer would you put this engine on your boat and there answer was NO!
Brp customer care is actually so atrocious it’s unbelievable (Samuel Poulin)
They offered me compensation of €1300 to only to be spent on Brp products(what a joke)
Not interested in there product that is not fit for purpose after 7 years with 3 years remaining on the warranty
All they do is totally mess you around sending emails with not actually addressing the problems
Brp you should be ashamed of yourself

Experience was bad I bought 2 units x3 no issues maverick r had transmission issues after the first 2moths of riding mind u only used on weekends & sat at the dealership getting fixed for over 8 months & all the can tell me is they escalated my case but don’t call me about a resolution for over8 months don’t recommend these units anymore but Rzr

Proprietario di uno Spyder F3-s. A marzo si è guastata la frizione. Ordinata tramite concessionario mi dice che fino a luglio non ci saranno aggiornamenti sulla consegna.
Stessa cosa me la hanno detta altri concessionari Europei ed Americani
Scandaloso che una compagnia come Can Am non sia in grado di consegnare dei ricambi ai clienti.
Sempre da Marzo in attesa di un ricambio per un richiamo ufficiale
Potessi darei una votazione inferiore allo zero…

If I could give them a 0 in a review I would shit product know adays bought a 2023 outlander all brakes failed after 150 hours and yes I did check and lubricant at 100 hours like it says in the manual front caliper was toast so I open a warranty case and got denied like what are warrantys for if you can't use it I will never buy from BRP again be careful on your newer units alot of the new stuff is junk stay away BRP likes to take money from the little man

I am leaving a review here on a seadoo jetski I bought brand new 2024 and want to say stay away do yourself a favor and buy a Yamaha I had Yamahas for years this year I decided to buy a seadoo big mistake I have only 15hrs on it first incident I got stuck in the middle of the water with a dead battery only 5 hrs on it and the biggest problem is I found spider cracks in the upper hull with only 15 hrs on it showed my dealer and they and opened a warranty claim which I was denied by BRP they said it was banged and not a defect I did not even tap this machine I even use bumpers at the gas dock and they are kept on floating slips during the season I went to my insurance company and they would not cover it saying it was a manufacturing defect and I should also add it's not on the side of the fuel fill they do not stand by thier products and now I have to fix it out of my pocket to sell because I am going back to Yamaha which for years i never had any problems lessond learned if your thinking about buying a seadoo don't do it buy Yamaha

I would never purchase another BRP product, nor would I ever recommend them to anyone. Their customer service has been the worst I’ve ever experienced, with no genuine interest in making things right. I understand that products can be defective, but the real issue is how a company handles it—and BRP has completely failed.

I purchased a brand new Sea-Doo jetski, and it has been sitting at their authorized dealer for over a year. During this time, I have never been able to ride the unit. Despite the ongoing issues and constant delays, BRP has done nothing to resolve the situation. Meanwhile, I purchased a Kawasaki jetski at the same time, and it has been flawless—no issues whatsoever.

If you're considering buying from BRP, do yourself a favor and look elsewhere. This company has no respect for their customers' time, money, or experience.

I purchased a secondhand Can-Am Defender and ordered side mirrors and soft doors to go with it. I and a friend decided to fit them ourselves. My friend, Camden, has spent his whole life working with machinery.
The windows fitted perfectly. When it came to adding the doors it was clear, even to me, that they would not work with the mirrors.
The Can-Am website for soft doors says, very clearly, they are compatible with all BRP mirrors. It also says that the side mirrors can be used with all doors.
I called and was told there was nothing they could. They refused to put me me through to an expert and refused to consider any kind of compensation.

DO NOT BUY ANYTHING FROM BOMBARDIER RECREATIONAL PRODUCTS

Unreliable please vendors don't sale by them they don't try to sale your properties dealing with buyers badly manners I'm buyer have phoned them property for sale Eggleston drive Bradford 4. 3 bad town house for sale the men was on phone very rude were saying this only buy to let but property advert says buy to let or for family .when I mentioned he put the phone off I have phoned again then he made excuse no if you want to buy for family pay cash and put the phone off again rudely when advert doesn't says anything abou cash it was aggressive and unacceptable behaviour. Then I phoned third time and someone else explained but again tollaty different then what advert description.than I asked him to update advert description because you statement doesn't match with advert Horrible state agent ever I spoke

LAST WEEK I PURCHASED A NEW 2022 CAN AM SPYDER RT,FILLED OUT ALL THE PAPERWORK AND WHEN FINISHED I WAS HANDED 1(ONE) KEY. THE SALESPERSON STATED THAT'S ALL THAT CAME WITH IT. I DON'T BELIEVE THAT FOR ONE MINUTE. TO TOP THAT OFF THEY HIDE BEHIND VOICEMAIL. I CANNOT GET ANYONE TO ANSWER THE PHONE. THEY WERE GREAT DURING THE SALE BUT LONG GONE NOW.

I am writing to express my deep disappointment regarding my recent experience with BRP products and services. As a loyal customer, I feel compelled to share my concerns in the hope that they will be addressed and improvements will be made.

Having purchased a Seadoo RXPX from your company, I held high expectations based on the reputation that BRP has in the market. Unfortunately, my experience has fallen far short of those expectations, leaving me thoroughly dissatisfied.

The issues I have encountered an engine failure , such as product quality, customer service, warranty concerns, etc.. These challenges have not only caused frustration but have also had a significant impact on my trust in the brand. It is disheartening to invest in a product with the belief that it will deliver on its promises, only to be met with disappointment.

Moreover, my attempts to seek resolution for these issues have been met with further frustration. The lack of effective communication and timely responses from your customer service team has only exacerbated the situation. As a customer, I expected better support when facing challenges related to your products.

I believe in providing feedback with the hope that it contributes to positive change. I strongly urge BRP to take a critical look at its products and services, addressing the shortcomings that are driving customers like me to question their loyalty.

While my disappointment is significant, I remain open to the possibility of rectification. I sincerely hope that BRP will take the necessary steps to improve its products, services, and customer relations. As a company with a history of innovation, I trust that you will take this feedback seriously and work towards regaining the trust of disappointed customers.

Thank you for taking the time to read this . I eagerly await a response that outlines the measures BRP intends to take to address these concerns.

Yours sincerely,

Besnik Alla

Had a BRP Can Am ryker that the brake switch malfunctioned on and caused the battery to fully drain and killing the battery. Brp refused to replace the battery due to their malfunctioning bike.

Traded it in on a Sea doo fish pro trophy model. First day out the 1800 dollar stereo system didn't work and I'm getting a run around at the dealership saying BRP has yet to respond to their inquiries about the parts to fix my brand new seadoo.

30,000.00 dollars for a piece of equipment that is sitting in the shop one day after receiving it.

Have a fishpro jetski from BRP with a faulty cooler from purchase. The lid wouldn't seal and keep flipping up during travel.

Took it into the dealer for repair, but after they handed it back from attempting a repair, the lid still had a 5mm gap and didn't seal.
Asked for a replacement and have waited a few months for BRP. Now BRP is delaying for another few months on top of this. After months without a proper cooler for fishing, I asked BRP for a refund of the cooler cost so I could sort out the problem myself. They have denied to help in any way, and directed me to a different dealer to solve the issue instead of solving it themselves.
Also, to top it off, the 30amp relay has stopped working on me at the ramp the other day, so the first trip i have tried to make in many months was called off. My jetski only has a few hours on it! Jetski is good, but would definitely consider other options before Seadoo due to the quality of service received.