Buckindad レビュー 6

Buckindad からの回答

2026年3月17日

Dear Hank,

Thank you so much for your kind words and support! It truly means a lot to us as a small business.

We really appreciate you taking the time to share your experience, and we hope to have the opportunity to serve you again in the future with an even better experience.

Warm regards,
BuckinDad Team

Buckindad からの回答

2026年2月6日

Hi Buddy,

Thank you so much for taking the time to share your feedback — we truly appreciate it!

We’re really happy to hear that the artwork looks even better in person and that our customer service was able to assist you promptly before delivery.

Your kind words mean a lot to our team and are a huge motivation for us to keep doing our best. We sincerely hope to have the pleasure of serving you again in the future!

Warm regards,
BuckinDad Team

Buckindad からの回答

2025年12月3日

Dear Andrew,

Thank you for taking the time to share your feedback, and we are truly sorry for the experience you had with your recent order.

After reviewing your case again, we sincerely acknowledge that your package was mistakenly shipped via UPS Ground instead of the 2-Day service you paid for. This was a fulfillment routing error on our side, and we fully understand how frustrating this was—especially since you needed the item delivered before leaving your destination.

As soon as this issue was identified, we processed a refund for the expedited shipping fee in full. While the standard shipping cost still applied, the entire 2-Day shipping charge has already been returned to your account.

We take your comments seriously, and we’ve shared this case with our fulfillment team to ensure better accuracy and prevent similar errors in the future. Your feedback helps us improve, and we truly appreciate it.

If there is anything further we can assist you with—whether regarding this order or future ones—we’re here and ready to help.

Thank you again for your honesty and for giving us the opportunity to address this.

Warm regards,
Customer Support Team

Buckindad からの回答

2025年11月5日

Dear Connie,

Thank you so much for your wonderful review! We’re thrilled to hear that you loved the duck canvases and that they made such great gifts.

Your kind words mean a lot to us, and we truly appreciate your support.

If you ever need any assistance or have questions about future orders, please feel free to contact us at cs@buckindad.com— we’ll be happy to help.

We’d love to serve you again in the future!

Warm regards,
Customer Service Team

Buckindad からの回答

2025年11月5日

Dear Sheri Wagner,

Thank you so much for your amazing 5-star review! We’re so happy to hear that you love your framed print — that truly makes our day.

We appreciate your support and look forward to serving you again in the future.

If you ever need any assistance, please don’t hesitate to reach out to us at cs@buckindad.com.

We’d love to serve you again in the future!

Warm regards,
Customer Service Team

Buckindad からの回答

2025年11月5日

Dear Charles. Bruce Hesterley,

We’re very sorry for the confusion and frustration caused by this situation, and we truly appreciate you bringing it to our attention.

After reviewing your case, it appears that our team has already been in contact with you via email to clarify your order details and resolve the issue. If there’s still any misunderstanding or if you haven’t received a follow-up yet, please reach out to us again at cs@buckindad.com

— we’ll review it immediately and make sure everything is handled properly.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

We hope to have the opportunity to serve you again in the future with a smoother experience.

Warm regards,
Customer Service Team