Nursecrush レビュー 21

Nursecrush からの回答

6日前

Dear Ellen,

Thank you so much for your feedback — we’re really glad to hear you’re happy with the quality of the shirts

We’re sorry to hear that the sizing didn’t meet your expectations. Our sizing follows the chart provided on our store, but fit can sometimes vary depending on individual body types. For the best comfort, many customers prefer ordering one size up from their usual size.

We truly appreciate you sharing this, and if you need any assistance, feel free to reach out — we’re always happy to help!

Best regards,
Customer Support Team

Nursecrush からの回答

2026年4月3日

Dear Dawne,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating this must have been, especially regarding sizing and delivery time.

Regarding the delivery timeline, our records show that the order was processed and delivered within the estimated timeframe provided at checkout. That said, we understand that the overall waiting experience may have felt longer than expected.

We also provide a detailed size chart on our website to help customers choose the most suitable fit.

We truly regret that the product did not meet your expectations and appreciate you bringing this to our attention. Your feedback is important to us as we continue working to improve both our products and customer experience.

Thank you again for your feedback.

Best regards,
Customer Support Team

Nursecrush からの回答

2026年3月19日

Dear Brenda,

We’re really sorry to hear about your experience and understand your frustration.

At NurseCrush, we always aim to support our customers as best as we can. Our support team is currently in contact with you and actively working to resolve this matter, including assisting with a size exchange to ensure a better fit.

We kindly ask for your patience while we continue assisting you directly. We truly want to make sure you’re taken care of and reach a satisfactory solution.

Thank you for your understanding.

Best regards,
Customer Support Team

Nursecrush からの回答

2026年3月17日

Dear Kelli,

Thank you for sharing your feedback with us. We’re really glad to hear that you like the design of the scrubs, and we’re sorry to learn that the sizing did not fit as expected.

Sizing can sometimes vary slightly between different brands and styles, which may cause a fit to feel smaller or larger compared to what you usually wear. We truly understand how disappointing that can be.

Our support team would be more than happy to review your case and see how we may be able to assist you further. Please feel free to reach out to us with your order details so we can take a closer look and do our best to help.

Thank you again for your feedback and for giving our products a try.

Best regards,
Customer Support Team

Nursecrush からの回答

2026年3月13日

Dear Lowela,

Thank you for sharing your feedback. We're sorry to hear that the product did not meet your expectations.

Our team uses a Poly–Cotton blend that many customers appreciate for its durability, shape retention, and easy care. However, we understand that material preferences can vary, and what works well for some customers may not feel the same for others.

Regarding shipping, while our company serves customers in the U.S., some orders may be fulfilled through our international production and logistics partners. This allows us to process orders efficiently and deliver to customers worldwide.

We truly value all feedback as it helps us continue improving both our products and the overall customer experience. If you’re open to it, please feel free to contact our support team so we can review your order and assist further.

Kind regards,
Customer Support Team

Nursecrush からの回答

2026年3月9日 に更新

Dear Sheree,

Thank you so much for your wonderful feedback! We're really happy to hear that you find the scrub tops and pants comfortable and that you've been getting so many compliments wearing them.

Your support means a lot to us, and we’re glad you’re enjoying the designs. We look forward to bringing you more styles you’ll love in the future!

Kind regards,
Customer Support Team

Nursecrush からの回答

2026年2月24日

Dear Lauryn,

We’re truly sorry for the confusion and frustration this situation has caused, especially regarding the size and the email responses you received.

Please rest assured that we are a legitimate support team, and the automated reply you received is simply a confirmation that your message was successfully delivered to us — it is not a scam.

Our support team has already reached out to you via email to assist and resolve the sizing issue as quickly as possible. Kindly check your inbox (and spam folder, just in case) so we can continue helping you directly.

We sincerely apologize for the inconvenience and truly appreciate the opportunity to make this right for you.

Kind regards,
Customer Support Team

Nursecrush からの回答

2026年2月20日

Dear Megan Stein,

Thank you for taking the time to share your experience. We’re truly sorry the sizing didn’t work out as expected, especially after ordering several tops. We completely understand how fit can vary depending on fabric and brand, and we truly appreciate you mentioning that you loved the prints.

Because our items are made to order rather than stocked in bulk, standard exchanges can be limited. That said, we never want our customers to feel disappointed or unsupported, especially when fabric stretch and fit can affect sizing choices. Your feedback is genuinely helpful as we continue improving our products and guidance.

Our support team will be reaching out to you directly to review your order and explore possible solutions. We would truly value the opportunity to make this right and hopefully earn back your trust.

Kind regards,
Customer Support Team

Nursecrush からの回答

2026年2月9日

Dear Lisa Fowler,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that the product quality and sizing did not meet your expectations, as this is not the experience we want for our customers.

As an international order, we understand how return shipping costs and logistics can be frustrating. In this case, our team offered a partial replacement option as an alternative solution to help minimize additional return shipping expenses, though we understand this was not the outcome you were hoping for.

Your comments regarding sizing and material quality have been noted and shared internally as we continue working to improve both our products and customer experience. While we’re sorry to hear you wouldn’t choose to shop with us again, we do appreciate you giving us a try and are glad to know you liked the design.

Thank you again for your honest feedback.

Kind regards,
Customer Support Team

Nursecrush からの回答

2026年2月3日

Dear EB,

Thank you so much for your lovely review! We’re thrilled to hear that you love the fit, colors, and details of the scrub tops — and of course, the dachshunds

It truly means a lot to us that you had a great experience with both the product and our service. Thanks again for your kind words and support — we hope to have the pleasure of serving you again in the future!

Kind regards,
Customer Support Team

Nursecrush からの回答

2026年1月24日 に更新

Dear Simone,

Thank you so much for your review!

We’re so happy to hear you loved the comfort of our scrub fabric — that means a lot to us. Comfort is something we truly focus on for our Nursecrush scrubs.

Thanks again for your support, and we hope to see you again soon!

Kind regards,
Customer Support Team

Nursecrush からの回答

2026年1月20日

Dear Wendy Gray,

Thank you for your feedback. We’re sorry that the item didn’t fully meet your expectations regarding sizing and design details.

Our team will reach out to you directly to see how we can assist, and we truly hope to have the opportunity to better serve you and improve future products to meet expectations more closely.

Kind regards,
Customer Support Team

Nursecrush からの回答

2026年1月5日

Dear Anne Wiegele,

Thank you so much for your kind words! We’re really happy to hear that you love the design and find the scrub top comfortable.

We truly appreciate your support and hope to serve you again in the future. Thanks for choosing Nursecrush!

Warm regards,
Customer Service Team

Nursecrush からの回答

2025年12月15日

Dear Christel Chavez,

We’re very sorry to hear about your experience and truly apologize for the confusion caused by receiving the wrong item. This is certainly not the experience we want for our customers.

Our support team has already reached out to you via email to clarify the situation and work on a proper resolution as quickly as possible. Please rest assured that we take this matter seriously and are committed to making it right.

Thank you for bringing this to our attention — we appreciate your patience and look forward to resolving this with you soon.

Warm regards,
Customer Service Team

Nursecrush からの回答

2025年12月8日

Dear Paul Gilley,

Thank you so much for your 5-star review!
We’re glad to hear your package arrived and that you like the picture!

If you ever need any help or have questions about your order, feel free to reach us at cs@nursecrush.com.

Thanks again for your support — we hope to serve you again in the future! 💙

Warm regards,
Customer Service Team

Nursecrush からの回答

2025年11月5日

Dear Gill Rogers,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback.
This isn’t the kind of experience we want our customers to have, and we sincerely apologize for any misunderstanding or frustration caused.
Our team has reviewed your case, and we’d like to look into it further to make things right.
Please reach out to us again at cs@nursecrush.com
— our customer service team will be glad to personally assist you and help resolve this properly.

Warm regards,
Customer Service Team

Nursecrush からの回答

2025年11月5日

Dear Bruce McGauchie,

Thank you for your feedback. We’re sorry to hear that the sizing didn’t meet your expectations.

We understand that sizing can vary slightly depending on individual body types, though our products are made according to standard measurements.

To ensure the best fit next time, please don’t hesitate to reach out to our support team at cs@nursecrush.com, we’ll be happy to assist you with detailed sizing advice before you order.

We truly appreciate your feedback and hope to have the opportunity to serve you again with a better experience.

Warm regards,
Customer Service Team

Nursecrush からの回答

2025年11月5日

Dear Mary Wallace,

We’re sorry to hear about the issue you experienced while entering your address during checkout.

After reviewing your order, we can confirm that your payment was successfully processed and the package was delivered to the address provided.

It seems there may have been a mix-up during checkout, but everything was completed correctly in the end.

We truly appreciate your feedback and will continue improving our checkout process for a smoother experience.

If you ever encounter any issues or need assistance, please don’t hesitate to contact our customer service team at cs@nursecrush.com — we’ll be happy to help.

We also hope to have the opportunity to serve you again in the future with an even better experience.

Warm regards,
Customer Service Team

Nursecrush からの回答

2025年11月5日

Dear Rebecca Utley,

We’re so happy to hear that you love your hoodie!

Thank you so much for your support — we truly appreciate it and look forward to serving you again in the future.

If you ever need any assistance, please feel free to reach us at cs@nursecrush.com.

Warm regards,
Customer Service Team

Nursecrush からの回答

2025年11月5日

Dear Scott Jackson,

Thank you so much for your wonderful feedback! We’re delighted to hear your order arrived quickly and everything was just as expected.

We truly appreciate your support and hope to have the pleasure of serving you again soon!

If you ever need any assistance, please feel free to reach us at cs@nursecrush.com.

Warm regards,
Customer Service Team