Building Consents Ltd. レビュー 37

TrustScore 5段階評価の4

3.8

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5つ星のうち1の評価

Absolute nightmare, office is accountants, home address in frodsham is director have his own disputes with them. Don’t return calls etc If you took calls home visits to your business pa... もっと見る

企業が回答しました

5つ星のうち5の評価

I would like to thank all the staff an Building consents for all their help and support provided to us during these builds. I must mention Maxine and Carl especially as nothing is too much trouble in... もっと見る

企業が回答しました

5つ星のうち5の評価

Mubarak Ali was the assigned inspector for extension/build. Ali was very helpful to us throughout the process. We experienced a lot of issues with our builder cutting corners and with general shod... もっと見る

5つ星のうち5の評価

All phone calls answered in a minimum amount of time, staff extremely pleasant, knowledgeable and know what they are talking about. The surveyor who came to my site was extremely pleasant and understo... もっと見る

企業が回答しました

企業情報

  1. 建築物検査業者

当該企業による記述

Building Consents Ltd. is an RBCA (Registered Building Control Approver) employing a team of experienced building control surveyors in the North West (North Wales, Liverpool, Manchester, Cheshire), the Midlands (Birmingham, Coventry) and South West (Dorset, Somerset). We have almost 15 years of successful projects and repeat business through close partnership with leading developers, contractors and architects as well as home-owners. Our typical projects include multi-storey residential and student accommodation, hotels, hospitals, educational, medical and industrial buildings but also houses, loft conversions and kitchen and lounge extensions. We undertake a third party Building Control (Building Regulations) check on your project to measure compliance. We check your plans and inspect your work on site. On completion we issue a final certificate.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

37件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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5つ星のうち1の評価

Absolute nightmare

Absolute nightmare, office is accountants, home address in frodsham is director have his own disputes with them.
Don’t return calls etc

If you took calls home visits to your business partner who tells me your shafting him would not be needed.

In response to you false claims made simply to look good on here ….
I hope you are aware your fellow director had a ring doorbell at his home and also my phone was on record so this is simply not true. He gave me the impression you were also in a legal dispute and your address in Portugal causing issues. Also site was visited and remedial works done…. I have texts to prove this!!! Whoops

I suggest you get your ducks in a row and deal with issues. You need to stop kicking the can down the road and have a civil call or meeting.
This will not go away.

Still waiting for copy of file btw please call me !

I’ll be back on the doorstep this week to see your fellow director who says you shafted him

2025年12月19日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

We cancelled your project in writing 2 years ago as it has serious defects. You then email us with no reference or address, phone and give my staff abuse and angrily doorstep a Director at 5.30pm on a Friday night. Those facts seem to be missing.

5つ星のうち5の評価

Very good service

Very good service

2025年6月30日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Hi Tauqeer, Many thanks for your review... we look forward to working with you again in the future!

5つ星のうち5の評価

Thank you Ali.

Mubarak Ali was the assigned inspector for extension/build. Ali was very helpful to us throughout the process. We experienced a lot of issues with our builder cutting corners and with general shoddy workman ship. Ali always conducted himself professionally and was very thorough and knowledgeable with all his inspections carried out at our property at every step for the way. Ali provided us with guidance and provided insight on things to look out for as we were new to building works and dealing with builders.
We finally managed to get the project over the line with help , support and assistance from all parties involved at building regulations.
Thank you once again.
MK

2025年2月13日
自発的なレビュー
5つ星のうち5の評価

Outstanding Support and Project Management

Our experience was exceptional thanks to our Inspector, Ali Mubarak, who expertly managed the project from start to finish, even overcoming challenges caused by previous builders. As this was all new to us, Ali’s guidance and support reassured us every step of the way, making the entire process smooth and stress-free. We truly appreciate his dedication and professionalism—thank you.

2025年2月18日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Thank you for your positive review Mr Singh. The new Building Safety Act has had a challenging effect on our ability to respond as quickly as we'd like and it's good to know we're delivering a great service. Ali is a star!

5つ星のうち4の評価

Great help

I had paid for Building Control application a number of years ago, and decided to go start the works. I phoned the number and found Mubarak Ali was helpful throughout the process and explained at each stage I needed to book an appointment. He also managed to put my final certificate through as a priority at the end so it didn't take as long as expected.

2024年10月10日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Thanks for your glowing review Kaz! I'll pass on your great comments to Ali... who's a star of the team. Best wishes!

5つ星のうち4の評価

Overall not a bad experience

Overall not a bad experience. They did put my job on hold midway due to my builder deviating from the original design which to be fair was not their fault and in my best interest.
The office cannot be reached by phone, they seem to only have one admin person responding so can never get an inspection booked within 24hrs. You have to leave a voice message which they do get back to you but it's late in the day and at that point can't book an inspection for the next day however they do sometimes they sent a text to book and I always managed to get one in 48hrs.
The inspector Mubarak Ali was helpful throughout the process with highlighting any issues my builder overlooked or cut corners and responded in reasonable time with answers to any questions. He also managed to put my final certificate through as a priority at the end so it didn't take as long as expected.

2024年12月16日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Hello Zaman and thanks for your honest review. We've been struggling with the burdens that the government have placed on us with new legislation but have hired more admin staff and we're getting back to normal. We're pleased you liked our service - I'll pass on your thanks to the surveyor!

5つ星のうち5の評価

Extremely helpful and approachable staff

Once again their staff have helped me navigate the changes in the forms and rules. Thank you

2024年10月21日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Thank you! The recent changes in the legislation can be very difficult to comprehend but we're happy to have helped.

5つ星のうち5の評価

Great experience with Mubarak Ali

Great experience with Mubarak Ali, a few hiccups along the way with builders but everything was smoothed out in the end with my final certificate being issued recently. Mubarak alleviated all concerns and advised me of what needed to be done to rectify any issues.

2024年11月23日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Ali is one of our young surveyors who go above and beyond to keep clients happy. We're please he's given a good service and thank you for your positive feedback - I'll let him know!

5つ星のうち5の評価

Massive thanks

I would like to thank all the staff an Building consents for all their help and support provided to us during these builds. I must mention Maxine and Carl especially as nothing is too much trouble in helping solve problems and giving advice where needed. I would highly recommend this company and will continue to use them for all our future projects.
Many thanks from Mark and Conor.

2024年11月12日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Thanks Mark and Conor. We're struggling with the admin demands caused by the new legislation but getting there! Glad you appreciate our service and we look forward to working with you in the future... Maxine and Carl are stars :-)

5つ星のうち2の評価

A poor experience

Using Building Consents Ltd. was a poor experience.

They are very slow to respond and seem to have staff working together who are not on speaking terms, turning me as the client into a middle-man.

Despite submitting our engineering calculations several weeks early, they were not reviewed until months later, AFTER the building work had been completed.

Especially disappointing was after the whole project was completed, it took weeks of repeated calls and emails to obtain a final certificate. This lack of responsiveness is frustrating and unacceptable

2024年10月14日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Hi Emma, I'm sorry you had a bad expereince. This was caused by new legislation being introduced requiring us to ask clients for a lot of information that previously was not needed. We've employed more administration staff to clear our backlog and keep us back on an even keel. Aplogies again for not meeting your expections.

5つ星のうち1の評価

I have been trying to obtain my…

I have been trying to obtain my building certificate for the past three weeks, consistently following up with both the office and the building control team. Despite expressing the urgency of my situation—explaining that I am about to undergo cancer treatment and need this certificate to finalize the sale of my house for my family's future—they have failed to respond to my emails and calls. This lack of communication and attention has caused significant stress during an already difficult time. I am deeply disappointed with the service I have received.

2024年9月13日
自発的なレビュー
5つ星のうち5の評価

Maxine

Maxine, the lady who dealt with my query was very helpful.

2024年7月31日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Thanks Ms Preston - Ill pass your positive comments to Max!

5つ星のうち1の評価

I am very disappointed of the service…

I am very disappointed of the service level they offer. Communication is extremely slow. Need to wait long for a visit. I have been waiting for the final certificate sign off for the past 2 weeks. Chasing over phone is not effective. This is not acceptable.

2024年7月17日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Hello Mr Doweider, please accept our apologies for the delay but we have a number of staff on holiday and sick whilst enquiries have increaed dramatically. Please email technical@buildingconsents.com and I will arrange for your issues to be resolved.

5つ星のうち1の評価

A bit rough and unorganised.

I made a phone call to ask for their services. They guide me on how to fill their form online. It took me several minutes to fill their form and once I sent it they reply to me, saying that they don't cover my area.
Should not ask my address before they instruct me how to fill their form?

2024年6月17日
自発的なレビュー
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Hello. I've instructed the team to ask for addresses from potential clients at the outset so hopefully this won't happen again. Our map of coverage is available on our website and I'll try and make that more prominent. We apologise and hope you find a suitable service.

5つ星のうち5の評価

Very good communication

Very good communication - responding to any questions very quickly.

2023年10月17日
Building Consents Ltd. ロゴ

Building Consents Ltd. からの回答

Thanks for a tip top review Vivien!

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