Our group booked a coach bus with bus.com last month and the experience couldnât have gone smoother. Our driver arrived early and got us to our destination safely. There were no issues meeting back... ãã£ãšèŠã
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Very helpful to shop local bus companies and select the right one for our group. Our bus was nice, on time and our driver was great. We had a last minute stop change and she was very accommodating.
Communication with bus.com for the booking and changes to our booking was not easy. Unfortunately, our booking changed within 24 hours of our trip (flight cancellation) and no discount or refund... ãã£ãšèŠã
Est-ce possible de recevoir le formulaire en français? TrÚs bon service par les employés. Tout était OK pour les 5 autocars loués, Les 2 autobus scolaires se sont présentés au mauvais endroit et... ãã£ãšèŠã
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Rent and charter buses for your event or organization. Whether you need bus rentals for large conferences and events or weddings, Bus.com has you covered with the best bus rental prices in your area.
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4200 boulevard Saint-Laurent, suite 610, H2W 2R2, Montréal, ã«ãã
- 1-855-428-7266
- info@bus.com
- bus.com
4.2
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Client said you were professional andâŠ
Client said you were professional and that counted for my university client
2023幎3æ21æ¥
Bus.com ããã®åç
Thank you for taking the time to give your feedback and we are happy to hear that you had a successful trip with us! Looking forward to working with you again!
Yours truly,
Bus.com
little expensive then others but niceâŠ
little expensive then others but nice service , drivers on time and cooperative .
2023幎3æ18æ¥
Awesome, but expensive.
2023幎3æ18æ¥
I highly recommend Bus.com
I highly recommend Bus.com. We are a school and traveled with a group of 24 students and adults for a competition. When we needed to make changes to our itinerary, the representatives and points of contact were very accommodating. Communication was top notch. Our drivers were very friendly and always on time.
2023幎3æ3æ¥
Bus.com ããã®åç
Hello Pam,
Our team is grateful that you took the time to provide feedback and we are happy to hear you had a successful trip with us! We are looking forward to working with you again in the future!
Yours truly,
Bus.com
Fantastic service
Fantastic customer service in arranging a complicated itinerary. Good follow up. Drivers arrived on time and knew exactly where they were goin.
2023幎3æ7æ¥
Bus.com ããã®åç
Hello Fay,
We are glad everything was to your and your group's satisfaction. We hope for nothing less! We be sure to share this with our bus partner as I know the driver will be happy to hear this.
We look forward to working with you again.
Yours truly,
Bus.com
Staff retreat transportation
The company representatives are very courteous and provided the guidance and help very promptly. We were happy with the services generally, bus was at departure points way before agreed time which was quite convenient for on-boarding. The first bus was a little old though spacious, and when we requested a newer bus for return trip, this was provided with no problem. Everyone was happy. We will definitely use the services of Bus.com again and we highly recommend them.
Thank you.
GN
2023幎2æ27æ¥
Bus.com ããã®åç
Hello Grace,
Thank you for your kind words. We are truly happy that your experience with us, as well as with our bus partner, was smooth.
This will be shared with our bus partner as I am sure they will be happy to hear about the fantastic service!
Our team looks forward to participating in your future events.
Yours truly,
Bus.com
Clear communication from transportationâŠ
Clear communication from transportation service, but the van didn't have a way for us to play music (or the driver didn't know how) for the 1-hour drive each way. Driver was very courteous and patient with us.
2023幎2æ26æ¥
Bus.com ããã®åç
Hello Ryan,
We want to start by apologizing for the inconvenience that the van was not able to play music. A functioning bus is very important not only to you but to us as well!
We are happy to hear that your driver was very courteous and will be sure to share that with our bus partner. We are happy to her that your overall experience was a positive one.
We look forward to working with you again.
Sincerely,
Bus.com
Great Experience from start to finish
On Time from start to finish! Very Professional! Very Friendly! Very Clean!
2023幎2æ20æ¥
Bus.com ããã®åç
We are so happy to hear that everything was to you and your groups' satisfaction, we wish nothing less! We will share this with our bus partner as I know the driver will be happy to hear this. We look forward to working with you again.
Yours truly,
Bus.com
We hired through Bus.com
We hired through Bus.com, and very much enjoyed the service. Our driver was on time and very amenable to our needs.
2023幎2æ27æ¥
Bus.com ããã®åç
Hello Seiu,
We are so happy to hear that you had a successful trip with us as well as the driver! We will be sure to share this with our bus partner as I know they will be happy to hear this! Hope to work with you again.
Yours truly,
Bus.com
Great Experience
Great experience, driver was very nice and easy to communicate with.
2023幎2æ19æ¥
Bus.com ããã®åç
Hello Erika,
We are glad to hear that everything was to you and your groups' satisfaction, we wish nothing less! We will share this with our bus partner as I know the driver will be happy to hear this. Hope to work with you again.
Yours truly,
Bus.com
The trip went smoothly
The trip went smoothly, but the price was very very high. Partly this was due to the driver and bus being based in Toronto, while we started/ended in Ottawa.
2023幎2æ16æ¥
Great service
Great service! The website offers a convenient tool to plan your trip and compare prices easily. Customer service was great, the driver was very nice and welcoming. He drove very well and was on schedule. would definitely book again for our yearly trips to competitions.
2023幎2æ12æ¥
Bus.com ããã®åç
Hello Maryam,
Thank you for taking the time to give your feedback and we are happy to hear that you had a successful trip with us! We will share this with our bus partner as well as I know the driver will be happy to hear this. Looking forward to working with you again!
Yours truly,
Bus.com
School trip
Great service. We needed some information and got them immediately. We sure will work with you again. Thank you for everything.
2023幎2æ14æ¥
Bus.com ããã®åç
Hello Laura,
We are truly happy that you had a smooth experience with us and we are looking forward to being apart of your future events.
Sincerely, Bus.com
Hypocrite bus drivers #13, and #3 at 10:25pm and at 10:30pm
So I've notice that your bus drivers allow women to catch the bus at night for free if they don't have any money but when I asked for help this ne time 5hat I ask because I don't get paid til Friday the 3rd your bus driver said no to me... This is totally unfair... so now I'm left with walking all the way home because of your bus drivers...
2023幎3æ1æ¥
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Bus.com ããã®åç
Hello Mohammad - the review you posted has nothing to do with Bus.com, as we do not operate public bus transit. Please remove this review accordingly. Thank you.
Bus.com allowed me to book online butâŠ
Bus.com allowed me to book online but then called a few weeks after to tell me they couldn't actually fulfill the bus they promised. They spent weeks trying to find me a bus and finally found an upgraded bus and charged me a lot more. Day of our event I get a call an hour prior and they didn't have the bus they promised ready so they would send a downgraded bus and refund the charges for the upgrade. For the way back from the trip, I wanted them to arrive an hour later than our original pickup time. They charged me a heavy fee for changing it but then the bus driver arrived at the original time and told me that they never told him about this change and questions why they would have charge us for it. I have had a good experience with Bus.com in the past but this was just awful. I would recommend anyone looking for a bus just go through direct companies and not this middle man.
2023幎1æ29æ¥
Bus.com ããã®åç
Hello Stephen,
We are truly sorry to hear of the problems you had with your original reservation and the schedule change request for your trip. This was not a seamless experience and we understand your frustration.
When working with our partners, as much as we strive to provide our clients with the vehicle of their choice, we sometimes run into availability issues. Our team did all that they could to find a bus that would work for your trip before providing you the option to upgrade. On the day of your trip the scheduled vehicle ran into an issue but we were able to secure your original requested vehicle type to service your trip. Please accept our sincere apologies for the last minute change.
After investigating the communication regarding the change of pickup time, I can confirm the bus operator was informed about the change, however the driver was not passed on this information. We apologize for this communication breakdown and we will work with our partner to improve this. According to our Terms of Service, a fee of $100 is charged for any change request under 72 hours to the trip, however, due to this miscommunication, we have refunded this charge for you. Once again, we apologize for the negative experience had for this trip. We will do our best to give you a better experience next time.
Sincerely,
The Bus.com team
The Best of Times
The company maintained in touch with us before and throughout the planned trip. The bus was on time departing and returning. The driver was very polite and professional and aided our group as necessary.
2023幎1æ21æ¥
Bus.com ããã®åç
Hello Steohen,
Glad to hear that everything was to you and your groups' satisfaction, we wish nothing less! We will share this with our bus partner as I know the driver will be happy to hear this. Hope to work with you again.
Yours truly,
Bus.com
Best pricing, reliable, nice bus!
This company was great at communication, every step of the way. The driver was curteous, efficient, great at listening to instructions. No complaints at all about him. My only issue was the bathroom was not working on our bus! When I contacted the company after the trip, they refunded us 25% immediatley and were very apologetic, so that was great customer service. I would just make sure and confirm ahead that the bathroom will be functioning .
2023幎1æ18æ¥
Bus.com ããã®åç
Hello Lorna,
We want to start by apologizing for the inconvenience that the bathroom was not in working order. A functioning bus is very important not only to you but to us as well!
We are happy to hear that the your overall experience with Bus.com was a positive one and that you received such amazing service. We look forward to working with you agin.
Sincerely,
Bus.com
Donât Think Iâll Rent a Bus Again
Older bus that vibrates when at highway speed.
Washroom was not stocked, no paper products
Bus needs a deep clean (seats not to be steam cleaned, overhead compartments need to be emptied, cleaned and scrubbedâŠ. Inside and out)
Whitby to Kingston return $2200
40 people = $55
Not sure itâs worth it anymore
2022幎12æ10æ¥
Great customer service and the bus wasâŠ
Great customer service and the bus was on time. Would recommend.
2022幎11æ25æ¥
Bus.com ããã®åç
Hi Candice,
Thank you for taking the time to give your feedback and we are happy to hear that you had a successful trip with us! Looking forward to working with you again!
Yours truly,
Bus.com
Our drivers were great
Our drivers were great! I was happy with the service was awesome! I would book the company again, though I'd do it privately. I found out that Bus.com had not been paying the company their gratuity. If I am going to pay a gratuity, I expect that 100% of it goes to the operators, not the company that made the booking on my behalf.
2022幎11æ25æ¥
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