Our group booked a coach bus with bus.com last month and the experience couldnât have gone smoother. Our driver arrived early and got us to our destination safely. There were no issues meeting back... ãã£ãšèŠã
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Very helpful to shop local bus companies and select the right one for our group. Our bus was nice, on time and our driver was great. We had a last minute stop change and she was very accommodating.
Communication with bus.com for the booking and changes to our booking was not easy. Unfortunately, our booking changed within 24 hours of our trip (flight cancellation) and no discount or refund... ãã£ãšèŠã
Est-ce possible de recevoir le formulaire en français? TrÚs bon service par les employés. Tout était OK pour les 5 autocars loués, Les 2 autobus scolaires se sont présentés au mauvais endroit et... ãã£ãšèŠã
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Rent and charter buses for your event or organization. Whether you need bus rentals for large conferences and events or weddings, Bus.com has you covered with the best bus rental prices in your area.
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4200 boulevard Saint-Laurent, suite 610, H2W 2R2, Montréal, ã«ãã
- 1-855-428-7266
- info@bus.com
- bus.com
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Bus was very good
Bus was very good, in perfect conditions as shown in pictures. The driver was amazing person!
2022幎11æ13æ¥
Bus.com ããã®åç
Hi Juan,
Glad to hear that everything was to you and your groups' satisfaction, we wish nothing less! We will share this with our bus partner as I know the driver will be happy to hear this.
Hope to work with you again.
Yours truly,
Bus.com
Our bus broke down
Our bus broke down. The bus driver sat in the bus all day, kept everything on, and the battery died.
We got a 50% refund, which is nice, but it was a very bad experience (ended up getting home hours later)
2022幎11æ6æ¥
Bus.com ããã®åç
Hi Hallie,
We were sorry to hear of the issues you faced on the day of your trip. This was not a seamless experience and we can certainly understand your frustration. Our bus partner was notified of this unexpected vehicle issue and they have conveyed their regrets as well. We sincerely apologize for the difficulties you faced and hope to provide you with a better experience next time.
Sincerely,
Bus.com
Booking went smoothly
Booking went smoothly. Communication between the agent and driver was great. No issues on either trip. Will definitely use Bus.com for all my group ground transportation.
2022幎11æ9æ¥
Bus.com ããã®åç
Hi Kelly,
We are truly happy that you had a smooth experience with us and we are looking forward to being apart of your future events.
Sincerely,
Bus.com
Really expensive and the service weâŠ
Really expensive and the service we received from the driver was poor. She was on her phone the entire time in a hands free state driving 45 kids. I will never use this service again and we never received an apology.
2022幎11æ5æ¥
Bus.com ããã®åç
Hi Jasmine,
We are sorry to hear of this and thank you for bringing it forward. We have reported this to our bus partner and emailed you their response. Although the driver states they were using the GPS, we acknowledge this is still unacceptable and an alternative GPS should have been provided. Our team has had a discussion with our bus partner to set measures in place to ensure this does not happen again. They have also conveyed their sincere apologies.
Please do not hesitate to reach out should you have further questions or concerns.
Sincerely,
The Bus.com team
Everything about the trip and driverâŠ
Everything about the trip and driver were great!!
2022幎11æ5æ¥
Bus.com ããã®åç
Hello, thank you for sharing this with us Jacob! We are so glad to hear your trip was a success!
JPL Party Tour
Great company, they kept in contact right up to our event
Our two buses arrived early, they were clean, drivers were super helpful and made our tour enjoyable
2022幎10æ25æ¥
Bus.com ããã®åç
Hello Alan,
we are so glad to hear that you enjoyed your trip! We thank you for taking the time to rate us and provide us with feedback. We will make sure to let the drivers know how pleased your group was.
Sincerely,
Bus.com
It was a fantastic experience from theâŠ
It was a fantastic experience from the booking down to the day of the transport. The website is very user friendly and the email updates are extremely detailed that you feel very comfortable! Our driver Dale was very kind. Strongly recommend.
2022幎10æ11æ¥
Bus.com ããã®åç
Hello thank you so much for taking the time to share your feedback! We are so glad to hear you had an amazing experience with us. We will make sure to share this with our bus partner and the driver.
Stop sending me emails about "rate yourâŠ
Stop sending me emails about "rate your experience", one is enough. I'm not obligated to rate my experience if i don't want to.
2022幎11æ16æ¥
Bus.com ããã®åç
Hello Guillaume-Olivier,
We apologize for frustrating you as we understand that you are not obliged to rate your experience. After a trip we have two automated emails go out to rate your experience in a timely manner but if it might've been more we will make sure to revisit this as we do not want to further frustrate our clients.
Thank you for your feedback.
Bus.com
We were desperate for a bus a dayâŠ
We were desperate for a bus a day before an event and your company came through. The driver was on time and the experience was great. Thank you
2022幎10æ19æ¥
Bus.com ããã®åç
Hi Bernard, Thank you for choosing Bus.com. We were happy to service your trip and we're glad everything ran well. Thank you for taking the time to share feedback, we truly appreciate it!
Driver Review
Hello it was a great experience i have already left a review but just incase it did not go through i would like to say the driver was really nice and the ride went smoothly.
2022幎10æ13æ¥
Bus.com ããã®åç
Hi Lillian,
We have forwarded your review to our bus partner and their team and I am sure they will be delighted to read it. Thank you for taking the time to rate us and provide feedback - we truly appreciate it!
I was hesitant at first to go withâŠ
I was hesitant at first to go with bus.com for my wedding but they were great. Arrived on time, and everything went as planned.
2022幎8æ12æ¥
Bus.com ããã®åç
Hi Patil, We are thrilled to hear that everything went as planned for your wedding. Congratulations and thank you for making Bus.com a part of your celebration!
Great service
I would recommend booking in advance as the prices go up closer to the day. Regardless a great experience and the driver was very nice.
2022幎10æ8æ¥
Bus.com ããã®åç
Hi Tiffany,
We appreciate the feedback and we're happy to hear you had a positive experience. Thank you!
Seamless from start to finish
Seamless from start to finish. Easy pick up, great communication about the rules of the bus. Easy drop off. Will use bus.com for my event next year
2022幎10æ15æ¥
Bus.com ããã®åç
Hi Geoff, We are thrilled to hear that you had a seamless experience. Thank you for taking the time to share with us. We look forward to working with you again!
Sincerely,
Bus.com
We hired 2 school buses to transportâŠ
We hired 2 school buses to transport guests to the reception for our daughterâs wedding. The buses arrived on time and were clean. The drivers were friendly and didnât mind the raucous guests!
2022幎10æ8æ¥
Bus.com ããã®åç
Hi Carrie,
Congratulations to your daughter and family. Thank you for making Bus.com a part of this special day. We are happy to hear everything went well.
Sending our best,
The Bus.com team
On Time, great driver
The bus arrived well on time. The bus was clean and delightful. The driver was a wonderful person, caring for the passengers. The trip was wonderful.
2022幎10æ8æ¥
Bus.com ããã®åç
Hi Paul,
This is excellent news! Thank you for sharing your experience with us, we will share it with our bus partner as well. We look forward to working with you again.
Sincerely,
Bus.com
Great customer service
Great customer service. Truly enjoyed booking a shuttle for our event, and driver was extremely professional and pleasant. Highly recommend using Bus.com
2022幎10æ5æ¥
Bus.com ããã®åç
Good day Serge,
Our team is delighted to hear of your review. We will share this feedback with our bus partner and driver as well.
Thank you, we hope to work with you again.
Sincerely,
Bus.com
On time, pleasant, clean
Bus was on time (in advance), driving was great, driver was pleasant, Bus was clean... good service.
2022幎9æ26æ¥
Bus.com ããã®åç
Hi Jessica,
Thank you for taking the time to rate us and share feedback. We truly appreciate it and have shared this with our bus partner as well.
We hope to work with you again in the future!
Sincerely,
Bus.com
Bus did not show up.
Bus did not show up to pick us up.
Another bus finally came at 1:30AM (three hours late) and it was a school bus and not a coach bus.
Very poor organization and planning. Ruined my company retreat.
2022幎8æ26æ¥
Bus.com ããã®åç
Hi Nina,
We understand your frustration and once again we are awfully sorry that this happened. Our records show a member from our team has been in contact with you about the resolution. Should you need anything else or like to discuss this further please do not hesitate to reach out, a member from our team would be happy to give you a call.
Sincerely,
Bus.com
Great and friendly service
Communication was great and the service was excellent. The drivers and contact people I reached out to to book our trip were very helpful. The only downside was people at the contact centre. I tried to make a minor adjustment to my booking through them but apparently their system is too limited so it couldn't go through. Everything got sorted out in the end, so the final service was exactly what I needed.
2022幎10æ1æ¥
Bus.com ããã®åç
Hi Alfonso,
We are glad your trip ran well and there were no issues. Thank you for the feedback on our platform, I will share it with our IT department and should we need more information from you we will reach out.
We look forward to working with you again!
Sincerely,
Bus.com
Everything worked out quite smoothlyâŠ
Everything worked out quite smoothly and we had no issues. The driver, Lu, was awesome!
2022幎9æ17æ¥
Bus.com ããã®åç
Hi Reilly,
Thank you for taking the time to share your experience with us. We have shared your review with Lu as well. We have worked with Lu for many years and are happy to hear his service is appreciated. We look forward to working with you again.
Sincerely,
Bus.com
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