Stay away from this store, the product arrived, first of all the wrong item, then the screws were missing and it was faulty, I tried to contant customer support with numerous emails, and still no repl... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Recebi meus produtos tudo certinho, demorou 20 dias, mas chegou, mas deveriam melhorar o serviço de atendimento ao cliente , comprei alguns produtos e não recebi número de rastreio, nenhuma atualiza... もっと見る
I’ve been a loyal customer for almost two years and was always happy with your service. Unfortunately, lately there have been issues — it’s taking far too long to prepare and ship orders. My recent or... もっと見る
Ho fatto un ordine con questa società, pagato sul suo sito, prodotti mai arrivati,la società non mi rimborsa quello che ho pagato, non risponde nessuno a email, non comprate niente...
企業情報
当該企業による記述
Fast delivery. We have partnerships with transportation companies. We sells beauty products from the most varied brands. Original Products. Brazilian products. Dropshipping.
連絡先
Street Henry Ford, 482, 06210135, Osasco, ブラジル
- +55 11 96314-3838
- info@buybrazilstore.com
- buybrazilstore.com
2.6
期待以下
68件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 18％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This company stole from me more than…
This company stole from me more than 600$ and are refusing to refund me, when the goods was resend to them 2 weeks ago.
They are making excuses everyday, and even don't reply to me.
The company name in Brazil is Br Box.
I'm not letting them with my money and will do anything including local complaint and more to make them sentenced
2023年4月4日
自発的なレビュー
Buy Brazil Store からの回答
We are excited to share some great news about Buy Brazil Store. We have recently undergone a significant transformation to provide the best possible shopping experience and service.
*Changes in Management and Processes:* We have reviewed and improved all of our internal processes to ensure you receive the best service. We have invested in enhancements to optimize every step of your interaction with us, from purchase to product delivery.
We guarantee:
✔ *AUTHENTICITY:* We work exclusively with original products from the leading beauty brands in Brazil.
✔ *QUALITY OF SERVICE:* We have strengthened our team to provide even more efficient and attentive service. We continuously refine our processes, focusing on quality and customer satisfaction.
✔ *SUPPORT:* With us, you have availability and agility in support! Rely on our support channels at any time! Use our chat, email, or even direct phone support or online conferencing.
✔ *FAST AND SECURE DELIVERY:* Our processes, along with our partnerships with major couriers like FedEx, DHL, and UPS, ensure that your products reach you with the highest quality and in the shortest possible time.
✔ *CAMPAIGNS AND PROMOTIONS:* Stay tuned to our social media and website for more news and special offers!
We value and appreciate your feedback on our products and services. Please provide us with your feedback now or at any time.
Thank you for choosing us and for your attention.
Buy Brazil Store Team
Produtos maravilhoso
Produtos maravilhoso, e o shampoo e condicionador deixaram meu cabelo maravilhoso e super cheiroso.
2022年11月22日
自発的なレビュー
Buy Brazil Store からの回答
We are excited to share some great news about Buy Brazil Store. We have recently undergone a significant transformation to provide the best possible shopping experience and service.
*Changes in Management and Processes:* We have reviewed and improved all of our internal processes to ensure you receive the best service. We have invested in enhancements to optimize every step of your interaction with us, from purchase to product delivery.
We guarantee:
✔ *AUTHENTICITY:* We work exclusively with original products from the leading beauty brands in Brazil.
✔ *QUALITY OF SERVICE:* We have strengthened our team to provide even more efficient and attentive service. We continuously refine our processes, focusing on quality and customer satisfaction.
✔ *SUPPORT:* With us, you have availability and agility in support! Rely on our support channels at any time! Use our chat, email, or even direct phone support or online conferencing.
✔ *FAST AND SECURE DELIVERY:* Our processes, along with our partnerships with major couriers like FedEx, DHL, and UPS, ensure that your products reach you with the highest quality and in the shortest possible time.
✔ *CAMPAIGNS AND PROMOTIONS:* Stay tuned to our social media and website for more news and special offers!
We value and appreciate your feedback on our products and services. Please provide us with your feedback now or at any time.
Thank you for choosing us and for your attention.
Buy Brazil Store Team
SALVATORE COSMETIC WARNING
According to the SALVATORE COSMETICS website , they are not associated to buybrasilstore.com so be careful before buying SALVATORE COSMETIC PRODUCTS. Make sure you are on the right website
2022年8月31日
自発的なレビュー
Buy Brazil Store からの回答
We are excited to share some great news about Buy Brazil Store. We have recently undergone a significant transformation to provide the best possible shopping experience and service.
*Changes in Management and Processes:* We have reviewed and improved all of our internal processes to ensure you receive the best service. We have invested in enhancements to optimize every step of your interaction with us, from purchase to product delivery.
We guarantee:
✔ *AUTHENTICITY:* We work exclusively with original products from the leading beauty brands in Brazil.
✔ *QUALITY OF SERVICE:* We have strengthened our team to provide even more efficient and attentive service. We continuously refine our processes, focusing on quality and customer satisfaction.
✔ *SUPPORT:* With us, you have availability and agility in support! Rely on our support channels at any time! Use our chat, email, or even direct phone support or online conferencing.
✔ *FAST AND SECURE DELIVERY:* Our processes, along with our partnerships with major couriers like FedEx, DHL, and UPS, ensure that your products reach you with the highest quality and in the shortest possible time.
✔ *CAMPAIGNS AND PROMOTIONS:* Stay tuned to our social media and website for more news and special offers!
We value and appreciate your feedback on our products and services. Please provide us with your feedback now or at any time.
Thank you for choosing us and for your attention.
Buy Brazil Store Team
A éviter !!
A éviter !!
J'ai contacté un vendeur William SANTOS via Watsapp qui ma transmis un devis, le paiement c'est fait via paypal mais le vendeur ne m'a plus donner de nouvel, NI SUIVI DE COMMANDE AUCUNE RÉPONSE A L'ENVOI DE MES NOMBREUX MESSAGES !! CE SONT DES ESCROCS J'ai fais une réclamation a paypal en attente d'un remboursement.
2022年6月2日
自発的なレビュー
Buy Brazil Store からの回答
nous sommes vraiment désolés d'apprendre votre expérience avec la bbs - je voudrais dire bonne nouvelle et souhaiter la bienvenue à la nouvelle direction de la bbs
votre problème a-t-il été résolu ?
Bien sûr ! Voici la traduction en français :
---
Bonjour, chers clients et amis !
Nous sommes ravis de partager avec vous d'excellentes nouvelles concernant Buy Brazil Store. Nous avons récemment subi une transformation significative pour offrir la meilleure expérience d'achat et de service possible.
**Changements dans la gestion et les processus :** Nous avons revu et amélioré tous nos processus internes pour garantir que vous receviez le meilleur service. Nous avons investi dans des améliorations pour optimiser chaque étape de votre interaction avec nous, de l'achat à la livraison du produit.
Nous garantissons :
✔ **AUTHENTICITÉ :** Nous travaillons exclusivement avec des produits originaux des grandes marques de beauté du Brésil.
✔ **QUALITÉ DU SERVICE :** Nous avons renforcé notre équipe pour offrir un service encore plus efficace et attentif. Nous renouvelons constamment nos processus, avec un accent sur la qualité et la satisfaction du client.
✔ **SUPPORT :** Avec nous, vous avez disponibilité et rapidité dans le service ! Comptez sur nos canaux de support à tout moment ! Utilisez notre chat, email ou même le support téléphonique direct ou en ligne.
✔ **LIVRAISON RAPIDE ET SÉCURISÉE :** Nos processus, ainsi que nos partenariats avec les plus grands transporteurs du monde, tels que FedEx, DHL et UPS, garantissent que vos produits vous parviennent avec la meilleure qualité et dans les plus brefs délais.
✔ **CAMPAGNES ET PROMOTIONS :** Restez attentifs à nos réseaux sociaux et à notre site pour plus de nouveautés et d'offres spéciales !
Nous tenons à connaître et à apprécier votre avis sur nos produits et services. Merci de nous donner votre retour maintenant même ou à tout moment.
Nous vous remercions de nous avoir choisis et pour votre attention.
L'équipe Buy Brazil Store
THIS COMPANY SELLS FAKE PRODUCTS !!!!!
THIS COMPANY SELLS FAKE PRODUCTS !!!!!! I HAVE COMMUNICATED WITH THE COMPANIES THEY SELL PRODUCTS FEOM AND THEY CONFIRMED BUY BRAZIL SELLS COUNTERFEIT PRODUCTS !!!!
PEOPLE HAVE LOST THEIR HAIR USING THESE FAKE PRODUCTS BEWARE AND COMMUNICATE WITHT FELPS AND SALVATORE THEY WILL CONFIRM BUYBRAZILSTORE IS A SCAM !!!
edit: and i still have never gotten my money back despite them saying they will refund me after i showed them proof of they lied and sold me counterfeit products….. and now this reply is just furthering this scam.
Please to anyone reading this do not under any circumstance buy anything from these felons. if you want real products i ordered them from prostylingtool.com great company
2022年5月13日
自発的なレビュー
Buy Brazil Store からの回答
We are excited to share some great news about Buy Brazil Store. We have recently undergone a significant transformation to provide the best possible shopping experience and service.
*Changes in Management and Processes:* We have reviewed and improved all of our internal processes to ensure you receive the best service. We have invested in enhancements to optimize every step of your interaction with us, from purchase to product delivery.
We guarantee:
✔ *AUTHENTICITY:* We work exclusively with original products from the leading beauty brands in Brazil.
✔ *QUALITY OF SERVICE:* We have strengthened our team to provide even more efficient and attentive service. We continuously refine our processes, focusing on quality and customer satisfaction.
✔ *SUPPORT:* With us, you have availability and agility in support! Rely on our support channels at any time! Use our chat, email, or even direct phone support or online conferencing.
✔ *FAST AND SECURE DELIVERY:* Our processes, along with our partnerships with major couriers like FedEx, DHL, and UPS, ensure that your products reach you with the highest quality and in the shortest possible time.
✔ *CAMPAIGNS AND PROMOTIONS:* Stay tuned to our social media and website for more news and special offers!
We value and appreciate your feedback on our products and services. Please provide us with your feedback now or at any time.
Thank you for choosing us and for your attention.
Buy Brazil Store Team
BUYBRAZILSTORE.COM ARE CROOKS!!
Segue em Português...
The worst experience ever. I bought a product, they sent me another. I contacted them, they said: take this as a gift because we are re-sending you the correct product + a discount on your next purchase OR your money back. I chose the refund. They never sent the money back, everyday is a different excuse, the funniest was that I was in a line of people waiting for a decision from their Finance Department. They are CROOKS.
A pior experiência da minha vida. Eu comprei um produto, me enviaram outro. entrei em contato e me disseram que ficasse com este de presente e que estariam me re-enviando o correto mais um desconto na próxima compra ou o dinheiro de volta, como eu quisesse. Escolhi o dinheiro de volta, mas eles nunca me mandaram, todo dia é uma desculpa diferente, a mais cômica foi que eu estava numa fila de pessoas esperando decisões do departamento financeiro. Esta empresa é VIGARISTA!
2021年10月20日
自発的なレビュー
Buy Brazil Store からの回答
Hi Shai.
We apologize for all the inconvenience. We have been in contact with you throughout the resolution of the problem and let you know all the steps to do so. As chosen for repair, we refunded the amount paid for your purchase on October 20, 2021 at 19:07:55 GMT-3.
We are at your disposal to answer any questions you may have regarding your case, and once again, we would like to sincerely apologize for what happened.
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