I made an order a while back, never was able to track it, I got the tracking number and everything but when I clicked on it I would get an error pop up. I finally got a message saying it delivered, we... もっと見る
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レビュアーのコメントを見てみましょう
I ordered a pair of wallets and unfortunately they sent me two of their older model wallets probably left over from their stocks of inventory. I didn't catch it initially as I assumed they had sent m... もっと見る
企業が回答しました
The purchasing experience was easy and my hat arrived in a timely manner. Unfortunately, even with the stretchy sizing band adjusted to the smallest size, the hat is still too big for me. I will p... もっと見る
企業が回答しました
I loved the two hats I ordered even though they came a little bit later than anticipated. This company cares about its customers and displayed that by working with me by emailing me. Coincidentally, t... もっと見る
企業が回答しました
3.3
まあまあ
303件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 85％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick refund seem to sincerely do what…
Quick refund seem to sincerely do what is right for the customer.
2026年9月3日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great product!!
Aside from it taking a very long time to get here.
Love the product.
2026年8月28日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great people to deal with
Great people to deal with, we had a problem with the order but they came through and made it right! Thank you very much for your quick responses to my emails! Would purchase from again.
2026年8月14日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The video advertising this hat shows a…
The video advertising this hat shows a stiff brim.. not the whimpy thing you sell! Wouldn't have been so bad if the bill of the cap was folded down the center but it wasn't! Terrible packaging!! Put some real cardboard in the bill and ship it so it won't get destroyed!! We would pay more for a better product! I am ashamed that I bought and shipped one to my son!
2026年9月3日
自発的なレビュー
Buytto からの回答
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
My order was accidently sent to the…
My order was accidently sent to the wrong address. I immediately sent an email to customer service about the problem. Customer service responded right away and within 7 days, I was refunded my money.
Well a crazy thing happened just yesterday I received a package in the mail from an unfamiliar address and inside was the order that I had purchased from your company. I immediately sent an email to you saying that I would send back the money but a reply told me to keep it. I am using your product and thank you so much for your excellent customer service.
I look forward to doing more business you in the future but hope it is sent to the correct address. Again, thank you for you excellent customer service.
2026年8月24日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Quality product
Quality product. But you doubled up on my order. I'll just send the extra fittings to someone else.
2026年8月31日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Update
Update: Customer Service Responded and gave me full credit on my purchase of the pop up RFDI wallet.
2026年8月31日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I was unhappy with the product and I…
I was unhappy with the product and I was taken care of by their support team to my satisfaction. Nicely done!
2026年8月28日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
My my mistake
My my mistake, I ordered wrong number of merchandise. As I requested by email. they just promptly response to correct my mistake with the refund. Excellent service!!!
2026年8月31日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Peachloft and Buytto very questionable, lack of integrity on line businesse!!!!
Unfortunately I have been trying to purchase the same product from both Buytto and Peaceloft, having my payment account immediately processed and doled, receiving shipping confirmation from both companies with invalid, untraceable tracking numbers; only to follow up with both companies and the problems and being told that there were some shipping delays if some sort.
Peaceloft even went as far to send me a Delivery Confirmation when there had been no attempt or delivery made while I was on the premises of said delivery time and not proof of delivery on my ring doorbell.
After, 3, written messages to Peaceloft and received no response from all 3 messages, I resorted to Trustpilot to publish my dissatisfaction. It was only after having my review published did Peaceloft respond, via Trustpilot published website did the “business” reply and said they were working on remedying the issue and would get back to me soon….its been 5 days since I received that “false promise” from Peaceloft.
Now, I find myself experiencing the same failed “dance of inferior business practices” with buytto.
My order numbers for both companies are as follows:
*Peachloft: mpeach 7390665-
tracking number TW2607P25022570107
*Buytto Order No.：buyto-1139216
Tracking number:TW2608P25024674959
Buyer Beware of these website business and research buying the products they advertise from businesses with integrity.
-Andrea Loving
2026年8月31日
自発的なレビュー
Buytto からの回答
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
The quality was poor.
The quality was poor. Not worth $26. Thin material and brim, small vent area, not like the hat shown in the ad. The trim has a crease down the middle from being folded for shipping. No size sticker in the hat. Too small for my head. Returning the item.
2026年8月29日
自発的なレビュー
Buytto からの回答
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Customer service was prompt 👍
Customer service was prompt and also well responded 👍. I wasn't very happy with the product, but they were quick with response, and I can tell that they want to make the customer happy as they can. I would recommend them to you. If you don't like about it, just tell them and they will respond the best way they can to you.
2026年8月27日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I never received the product.
2026年8月30日
自発的なレビュー
Buytto からの回答
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Great product
Great product. Easy checkout. Ships from China, so the shipping time is weeks.
2026年8月28日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The product was slow to arrive and i…
The product was slow to arrive and i began to think i may have been scamed. I reached out to the company and within a week my order had come in. The company is real and the product is fine.
2026年8月18日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Good customer support and service
Julia helped us out plenty when it came to customer support - providing us with fast responses and clear communication, it helped making our process a lot easier. The company itself is excellent and amazing to work with!
2026年8月27日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I loved the two hats I ordered even…
I loved the two hats I ordered even though they came a little bit later than anticipated. This company cares about its customers and displayed that by working with me by emailing me. Coincidentally, the same day I emailed them, my order arrived later the same day. Mary Uecker
2026年8月26日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Secure it!!
Great idea and super handy for tying down a variety of things. Hardware is high quality. Thx!!
2026年8月26日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Somewhat salvaged reputation, time will tell.
After repeatably requesting refund direction laid out in the company's refund policy, and getting no response from customer service for week, I googled Buytto scam and found Trustpilot. This is where I found several one-star negative reviews referencing poor or no customer service response, these negative reviews were responded too from Buytto with a different email address to contact. I sent an email to that email address and within a day received a response from Buytto with an apology, a refund and no need to return the item. I suggested to them that they need to look into the AI response parameters and get them corrected for better C.S. in the future.
2026年8月24日
自発的なレビュー
Buytto からの回答
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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