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Cab My Ride レビュヌ 

134
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TrustScore 5段階評䟡の4

4.2

タクシヌ䌚瀟
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

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5぀星のうち1の評䟡

They cancelled my booking with taxi company, no driver available. Blamed me for wrong timing,although i disputed their claim because i had been extremely careful to choose the correct time. They sent... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Overall the experience was good. Laurian our driver called just prior to arrival at cruise port, which was helpful - about 10mins after booked time, which wasn't a problem. He checked exact post... もっず芋る

5぀星のうち5の評䟡

Coming from Wales always use this company when staying in Southampton for our cruises extremly reliable and friendly look forward to using you again in August 6 cruises and numerous trips into the ce... もっず芋る

5぀星のうち5の評䟡

We always use Cab My Ride for local and long journeys. No trip is ever too big or small and we always have a first class experience. Whenever we have faced small issues, their customer service has be... もっず芋る

䌁業情報

  1. タクシヌ䌚瀟

圓該䌁業による蚘述

Cab My Ride is a leading taxi and transfer service, Specializing in providing 5-star service and a reliable 24/7 operation. Looking for an airport, cruise or door to door transfer Cab My Ride's on-demand service will get you there. Cab My Ride is is one of the highest rated services in the South-Coast with extremely high standards and offer our customers a first call experience. Business accounts are available with 30 day credit facility

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4.2

ほが満足

TrustScore 5段階評䟡の4

134件のレビュヌ

5぀星
4぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 50に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(134)

過去12か月のレビュヌ数: 31件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Possible scam, avoid

They cancelled my booking with taxi company, no driver available. Blamed me for wrong timing,although i disputed their claim because i had been extremely careful to choose the correct time. They sent me an email cancelling my booking, it is unclear if i will receive a refund or charged a cancellation fee. I sent an email asking company to clarify refund; have heard nothing. Currently of the opinion that i've been scammed, spotted errors on their website and would advise others to avoid this company. They were 't any cheaper than other providers, not worth the hassle.

2026幎6月12日
自発的なレビュヌ
Cab My Ride ロゎ

Cab My Ride からの回答

We are sorry that you were unhappy with your experience.

However, we would like to clarify the facts surrounding this booking.

Your journey was booked online at approximately 11:20 for a pickup time of 11:35 the same day, giving only 15 minutes' notice. Unfortunately, we were unable to source a driver within that timeframe and therefore had to cancel the booking.

Following the cancellation, a full refund was processed to the original payment method. No cancellation fee was charged. We also responded to your email confirming this.

Our booking system operates using a 24-hour clock and the booking confirmation clearly displayed the pickup time selected during the booking process.

Whilst we appreciate your frustration, we do not accept the suggestion that you were scammed. The booking was cancelled because we were unable to fulfil a journey requested at very short notice, no cancellation fee was applied, and a refund was processed promptly.

We wish you all the best.

Cab My Ride.

5぀星のうち5の評䟡

Fantastic Customer Service!

Fantastic Customer Service!

AJ was excellent in getting our issues resolved, even down to adjusting a pick-up time last minute. Absolutely reccommend!

2026幎6月5日
自発的なレビュヌ
Cab My Ride ロゎ

Cab My Ride からの回答

Hi there,

Thank you so much for your wonderful review!

We're delighted to hear that AJ was able to get everything resolved for you and assist with your last-minute pickup time change. We know travel plans can change unexpectedly, so our team always does their best to be flexible and helpful whenever possible.

Your recommendation means a great deal to our family business, and we'll be sure to pass your kind words on to AJ.

Thank you for choosing Cab My Ride, and we look forward to assisting you again in the future!

Best regards,
The Cab My Ride Team

5぀星のうち5の評䟡

Excellent and on time

Excellent and on time

2026幎1月1日
自発的なレビュヌ
Cab My Ride ロゎ

Cab My Ride からの回答

Hi there,

Thank you for your review!

We're delighted to hear your journey was excellent and that everything ran on time. Providing reliable, punctual service is at the heart of what we do, so it's great to know we delivered for you.

Thank you for choosing Cab My Ride, and we hope to welcome you back again soon!

Best regards,
The Cab My Ride Team

5぀星のうち2の評䟡

Poor service

We booked an 8 seat taxi to pick us up from the cruise terminal in Southampton, the booking was accepted , at only 30 minutes before our scheduled pick up time we were informed there was not a car available.
Fortunately for us we managed to get a cab at the terminal but it could have been so much worse if we have had a connection at the airport, I think 30 minutes notice is unacceptable and certainly would not recommend this company

2026幎4月5日
自発的なレビュヌ
Cab My Ride ロゎ

Cab My Ride からの回答

Hi there,

Thank you for your feedback. We sincerely apologise for the inconvenience caused on the day of your booking.

Unfortunately, despite the journey being accepted in advance, an unexpected driver availability issue arose shortly before your scheduled pickup time. While situations like this are rare, we appreciate that receiving notice only 30 minutes before travel was frustrating and fell below the standard of service we aim to provide.

We completely understand your concerns, particularly as travel connections can often be time-critical. We're pleased to hear you were able to secure alternative transport from the terminal, but we recognise that this does not change the disappointment caused.

Your feedback has been reviewed internally and helps us continue improving our contingency planning and communication processes.

Kind regards,
The Cab My Ride Team

5぀星のうち2の評䟡

good taxi company 


good taxi company but could learn some manners when texting customers ie refer to people (customers) by there title not just their surname .On numerus occasions I have been referred to by your organization as Appleton and not Mr. Appleton.

2026幎1月28日
自発的なレビュヌ
5぀星のうち5の評䟡

The driver was on contact with me the


The driver was on contact with me the moment my train pulled in to the train station and told me exactly where he was parked.
He took my bags and I asked him to drop my mum off right to the door and wait until she had opened it and then quickly contact to let me know she was indoors.
Now that is service beyond normal duty but all the drivers are willing.

2025幎12月29日
自発的なレビュヌ

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