Calor has been providing excellent service. They supplied two boilers free of charge along with one tank, which really helped me. They also gave me a grace period before starting my billing. Overall,... もっと見る
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This is a review for “Pete” at Maydown . Campsie, Calor Gas Distribution Centre.. The service I received was exceptional - Efficient with most effective communication and all done in a friendly profes... もっと見る
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Kenny was an absolute gentleman, making sure I got connected with the relevant person to get my Gas sorted. Not only did he go out of his way to make sure I got set up but he also checked in afterwar... もっと見る
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The ease with which everything happened. From initial contact, Kenny was on site within a day. He give me all the information I required and recommended an installer who was on site to check the requi... もっと見る
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企業情報
当該企業による記述
We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.
連絡先
Dublin 12, アイルランド
- 014505000
- bulksupport@calorgas.ie
- calorgas.ie
4.5
優良
735件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以内に回答
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional Service from Kenny at Calor
We would like to give a special mention to Kenny at Calor for the exceptional service he provided from start to finish.
From his initial contact with us, Kenny made the whole process incredibly easy. He arranged our order, kept everything moving, and personally saw it through every stage to completion. We had very little involvement ourselves because he was always one step ahead, anticipating what needed to happen next and arranging everything on our behalf.
What made the experience even more impressive was that the entire process was handled so efficiently through messaging. Communication was clear, prompt and professional throughout, and we always felt that everything was being taken care of.
Kenny’s attention to detail, initiative and commitment went far beyond what we expected. It is rare to receive this level of personal service, and we genuinely appreciate the effort he put in to make the whole experience completely hassle-free for us.
Today, we wanted to thank Kenny with a small gift, but he very kindly declined and instead asked us to donate the money to charity. In recognition of his kindness, we have donated €100 on his behalf to Donegal Cancer Flights.
A truly exceptional representative and a real credit to Calor. We would have no hesitation whatsoever in recommending Kenny and hope his outstanding customer service is recognised and appreciated.
2026年6月3日
自発的なレビュー
Calor Ireland からの回答
Hi Jacqueline,
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear about your positive experience with Kenny and the exceptional service he provided throughout the entire process. His commitment to keeping customers informed, making things as straightforward as possible, and seeing every detail through to completion reflects exactly the level of service we strive to deliver at Calor.
We're especially touched by your kind gesture in making a donation to Donegal Cancer Flights in recognition of Kenny's request. That was incredibly thoughtful, and we're sure Kenny will be deeply appreciative to know that his actions inspired such generosity.
Thank you again for your kind words and recommendation. We will ensure your feedback is shared with Kenny and the wider team. Reviews like yours mean a great deal to us and reinforce the importance of putting our customers at the heart of everything we do.
Kind regards,
The Calor Team
Calor Ireland からの回答
Hi Donal,
Thank you for your fantastic review. We're delighted to hear that you found the account opening process simple and efficient, and that our team was able to provide helpful assistance along the way.
Making it easy for our customers to get set up quickly and smoothly is a key priority for us, so it's great to know we delivered on that experience.
We appreciate your support and look forward to continuing to serve your energy needs.
Kind regards,
The Calor Team
Exceptional useful response within one hour
Sent a query on the app and had a usable response within an hour. That’s exceptional
2026年8月13日
Calor Ireland からの回答
Hi Teresa,
Thank you for taking the time to share your feedback. We're delighted to hear that you received a useful response within an hour after submitting your query through the app.
Providing a quick and helpful service is something we continually strive for, so it's great to know we met your expectations. We really appreciate your kind words and your support.
Kind regards,
The Calor Team
From my initial enquiry to the…
From my initial enquiry to the completion of the work was carried out quickly and with no fuss, any questions i had during the process were explained and cleaned up without any fuss
2026年6月1日
自発的なレビュー
Calor Ireland からの回答
Hi Ian and Kimberley,
Thank you for taking the time to leave such a positive review. We're delighted to hear that everything was completed quickly and smoothly, and that any questions you had along the way were clearly explained.
Providing a hassle-free service from enquiry through to completion is always our goal, so it's great to know we delivered on that for you.
Thank you for choosing Calor, and we appreciate your feedback.
Calor has been providing excellent…
Calor has been providing excellent service. They supplied two boilers free of charge along with one tank, which really helped me. They also gave me a grace period before starting my billing. Overall, it has been a very positive experience with Calor Gas so far.
2026年8月7日
自発的なレビュー
Calor Ireland からの回答
Hi Satheesh,
Thank you for taking the time to share your experience with Calor.
We're delighted to hear that you've been pleased with the service you've received and that our support with your installation and billing arrangements made a positive difference. Providing a smooth and customer-focused experience is very important to us, so it's great to know we've met your expectations.
Thank you for choosing Calor, and we look forward to continuing to support you in the future.
This is a review for “Pete” at Maydown…
This is a review for “Pete” at Maydown . Campsie, Calor Gas Distribution Centre.. The service I received was exceptional - Efficient with most effective communication and all done in a friendly professional manner. This distribution Centre at Carrakeel Road Campsie is most highly recommended for the efficient service they provide.. Thank you to Calor Gas for the service you provide and to Pete for his role in your team..5 star all round. Liz L.
2026年8月5日
自発的なレビュー
Calor Ireland からの回答
Hi Liz,
Thank you for your fantastic review and for taking the time to recognise Pete and the team at our Maydown Distribution Centre.
We're delighted to hear that you received such efficient, professional and friendly service throughout your experience. Feedback like yours means a great deal to us, and we'll be sure to pass on your kind words to Pete and the wider team.
The seamless change over from oil to gas
The ease with which everything happened. From initial contact, Kenny was on site within a day. He give me all the information I required and recommended an installer who was on site to check the requirements of the install within a few days. Kenny had the whole process well organised and always checked in to ensure everything was going to plan. Now with everything up and running for a few weeks I am very happy with the system and delighted I choose Calor gas.
2026年7月23日
自発的なレビュー
Calor Ireland からの回答
Hi Garry,
Thank you for taking the time to share your experience. We're delighted to hear that your switch from oil to gas was such a smooth and straightforward process. It's great to know that Kenny was able to support you every step of the way, from the initial consultation through to installation and follow-up.
We'll be sure to pass your kind words on to Kenny. Thank you for choosing Calor, and we're delighted to hear you're enjoying your new system.
Kenny was so helpful
Have to say the service from Kenny at Calor Gas was 100% from the word go. He was efficient, helpful and knowledgeable. He took time to explain things and when contacted he was quick up respond. Great service!
2026年7月22日
自発的なレビュー
Calor Ireland からの回答
Hi Aoife,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Kenny provided such a positive experience from the outset. It's great to know that his knowledge, responsiveness, and willingness to explain the process clearly helped make everything straightforward for you.
We'll be sure to pass on your kind words to Kenny. Thank you for choosing Calor and for sharing your feedback.
Great service
Were very helpful in getting setup with 2 separate tanks at same location
2026年4月1日
自発的なレビュー
Calor Ireland からの回答
Hi Cahal,
Thank you for your great review. We're delighted to hear that our team was able to help get everything set up smoothly, including your two tanks at the same location. We appreciate your feedback and are glad we could make the process straightforward for you.
Thank you for choosing Calor.
From the very first time Kenny got in…
From the very first time Kenny got in touch with us from calor gas everything was first class. Everything you needed to know Kenny knew exactly what needed to be done and we needed to know.
2025年12月22日
自発的なレビュー
Calor Ireland からの回答
Hi Paudie,
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that Kenny provided a first-class experience from the very beginning and was able to guide you through everything you needed to know. We'll be sure to pass your kind words on to Kenny and the team.
Thank you for choosing Calor, and we look forward to continuing to support you.
Very easy to work with
Very easy to work with , explained everything in detail . Hassel free .
2026年7月21日
自発的なレビュー
Calor Ireland からの回答
Thanks for the great review, Dwayne! We're delighted to hear everything was explained clearly and that the process was hassle-free. That's exactly the experience we aim to provide. Thanks for choosing Calor.
Kenny was a pleasure to deal with
Kenny was a pleasure to deal with from the very beginning, he explained the whole process of installing our gas & kept in contact throughout until our gas was set up and running, our gas was installed in February and he still sends follow up messages to make sure everything is still running ok, excellent service.
2026年1月27日
自発的なレビュー
Calor Ireland からの回答
Many thanks for taking the time to leave such lovely feedback. It's great to hear that Kenny kept in touch throughout the installation and even checked in afterwards to make sure everything was running smoothly. We'll be sure to pass your kind words on to him.
Kenny our advisor made everything so…
Kenny our advisor made everything so simple from when we first spoke until we had everything installed. Would definitely highly recommend him and Calor to anyone need a gas instillation
2026年1月20日
自発的なレビュー
Calor Ireland からの回答
Thanks, Keith, for the great review! We're delighted to hear Kenny made the whole process easy from start to finish. It's fantastic to know you'd recommend both Kenny and Calor. We really appreciate your support.
Kenny was an absolute gentleman
Kenny was an absolute gentleman, making sure I got connected with the relevant person to get my Gas sorted. Not only did he go out of his way to make sure I got set up but he also checked in afterwards to see if I needed any other help. Just one of life's good guys
2026年1月27日
自発的なレビュー
Calor Ireland からの回答
Thanks so much for your kind words, Colm. We're thrilled to hear that Kenny took such good care of you and followed up to make sure everything was sorted. We'll be sure to pass your comments on to him. Thanks for choosing Calor and for taking the time to share your experience.
Calor updated me with what was…friendly,helpful advice
Calor updated me with what was happening an going on with my installation,they were prompt,Kenny waa very helpful an friendly,Calor were hepful when i phoned to set up my direct debit
2026年5月13日
自発的なレビュー
Calor Ireland からの回答
Thank you for your review, Katherine. Keeping our customers informed is important to us, so we're delighted to hear you felt supported throughout your installation journey. We'll be sure to share your feedback with Kenny and the team.
Overall experience with Kenny from…
Overall experience with Kenny from Calor was absolutely fantastic. Kenny was extremely helpful, professional and friendly throughout the installation process. Highly recommend Kenny O'Donnell for anyone considering the switch to Calor gas.
2026年7月20日
自発的なレビュー
Calor Ireland からの回答
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that Kenny provided such a positive experience throughout your installation. We'll be sure to pass on your kind words to Kenny. Thank you for choosing Calor, and for recommending us to others considering the switch to Calor gas.
Calor Ireland からの回答
Thanks so much, Joseph, for your 5-star review! We're delighted to hear you had a great experience with our customer service. We really appreciate your feedback and your support.
People now days only bother writing a…
People now days only bother writing a review and complain about a service or product. This is exactly why I owe a thank you as credit and acknowledgment is due.
From the moment The Calor rep Anna (Kildare) came out to meet me to the moment of install of the tank and base she couldn’t have been more helpful. I want to say thank you for all the guidance and help and will be onto you shortly to do the same in my parents home also. I also want to say thank you to Lorraine in the office who answered the numerous queries I had and helped throughout the whole process.
2026年4月24日
自発的なレビュー
Calor Ireland からの回答
Hi John, thank you so much for taking the time to share this feedback. We really appreciate you highlighting a positive experience.
We’re delighted to hear that Anna was able to support you so well throughout the process, and we’ll be sure to pass on your kind words to her. Thanks also for recognising Lorraine’s help in the office – coordinating everything behind the scenes is just as important, and she’ll be thrilled to hear how helpful you found her.
Thank you for choosing Calor, and we look forward to helping you again soon, including with your parents’ home.
Contract Renewal
I have just renewed my Calor Gas contract after I spoke with Emily, who was extremely helpful and informative. Any concerns & questions I had were answered by Emily in a concise and very polite manner. I appreciate Emily's patience answering all my questions. This is how Customer Service should be in any company. Emily is a credit to Calor Gas with her polite and professional manner.
2026年3月9日
自発的なレビュー
Calor Ireland からの回答
Hi Anna, thanks for taking the time to leave this review. We’re delighted to hear that Emily was able to support you so well during your renewal. Providing clear and helpful service is exactly what we aim for, and it’s great to see her recognised for it. We appreciate your feedback and your continued trust in Calor.
The customer service is outstanding
The customer service is outstanding. In particular, I found Emily very supportive she explained everything about renewing g the contract. She took her time asked if I understood and if there was anything else I needed. I would highly recommend this company. A lot of companies are lacking the personnel touch, thank you
2026年2月10日
自発的なレビュー
Calor Ireland からの回答
Hi Maire, thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience. Emily will be thrilled to know her support made a difference. We truly appreciate your recommendation and your kind words about our personal touch. We're always here if you need anything!
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